Gusto

PrimePay

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Ratings & Reviews

Overall Rating

4.67 / 5 (2,263)

4.52 / 5 (104)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 26, 2020

January 2, 2020

Pros/Cons

  • Pros

  • fast and reliable service i am very pleased with them

  • Gusto is so easy to use and has a beautiful interface for employers and employees and the customer service is AMAZING!

  • Cons

  • Gusto can be bogged down at times, I’ve had slight issues with on boarding information getting lost but customer service has always been quick to respond and assist.

  • The way the line items are fed into Xero/Quickbooks is a bit off sometimes. Other than that is has been great.

  • Pros

  • Reliable, professional, easy to use, excellent customer service. It is good to know that PrimePay is on my team.

  • Excellent service, ease of use, accuracy, great support

  • Cons

  • The only thing I can say negatively is the reporting. I wish there was an instant work comp payroll report that is more friendly for date ranges for my audits.

  • No issues. Reports can be a little tricky but once you do one they are Easy to pull.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

96 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots