Gusto

SAP SuccessFactors

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Ratings & Reviews

Overall Rating

4.67 / 5 (2,256)

3.93 / 5 (181)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 24, 2020

January 8, 2020

Pros/Cons

  • Pros

  • fast and reliable service i am very pleased with them

  • Gusto is so easy to use and has a beautiful interface for employers and employees and the customer service is AMAZING!

  • Cons

  • Gusto can be bogged down at times, I’ve had slight issues with on boarding information getting lost but customer service has always been quick to respond and assist.

  • The way the line items are fed into Xero/Quickbooks is a bit off sometimes. Other than that is has been great.

  • Pros

  • The security and features of the end to end product were very robust. The IT team was happy with it and so was HR. A win!

  • I appreciate the idea of a database for positions and a database for people. It is a great idea and I think they have a good design to build on.

  • Cons

  • The learning curve of usability is a bit steep, although when you get the hang of it you won't believe how effective this software is.

  • There is some awkwardness in the user experience which results in extra clicks to navigate around. It’s clear the modules were stand-alone and have been patched together.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

93 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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