Gusto

Trakstar

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Ratings & Reviews

Overall Rating

4.67 / 5 (2,244)

4.44 / 5 (280)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 17, 2020

November 3, 2019

Pros/Cons

  • Pros

  • fast and reliable service i am very pleased with them

  • Gusto is so easy to use and has a beautiful interface for employers and employees and the customer service is AMAZING!

  • Cons

  • Gusto can be bogged down at times, I’ve had slight issues with on boarding information getting lost but customer service has always been quick to respond and assist.

  • The way the line items are fed into Xero/Quickbooks is a bit off sometimes. Other than that is has been great.

  • Pros

  • Ease of having an electronic system. Very user friendly for Management. We are able to track outstanding appraisals and make sure they are being presented in a timely manner.

  • Ease of use; customer service. The set-up is extremely easy; changing forms is easy.

  • Cons

  • The support videos for using Trakstar are good, but I wish their were slides and non-video aids to help through tutorials as you learn to use Trakstar.

  • So far, so good. I do think we should be able to print just a summary of one's evaluation instead of 15+pages, but that's my only complaint so far.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

94 Recommendations

15 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots