--- title: "Guusto Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Guusto. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Guusto is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/guusto-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/) / [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) / Guusto Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/guusto-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/guusto-profile/alternatives/) # Guusto User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 3,835 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 3,616 reviews (94%) - 4 stars: 208 reviews (5%) - 3 stars: 8 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - The reward redemption process was straightforward, and I appreciated the flexibility it offers recipients. While I think there is room for improvement in areas like advanced reporting and customization for larger organizations, my overall impression was that Guusto delivers a simple, reliable, and engaging recognition experience that supports a positive workplace culture. - Guusto is amazing since you can provide gift cards to staff and they can determine what company they would like the gift card for they are also able to split up the gift card. - Guusto is a leadibg recognition and rewards platform that hekps organizations build great workplace cultures by making it easy to celebrate wins, reward great work, and recognize contributions in meaningful ways. ### Most mentioned cons - It does not indicate which merchants are currently having issues with redeeming gift cards until you have gone through the entire selection/redemption process, leaving your rewards stuck with that merchant until customer service reinstates the value to your account, which they do so quickly, but it can be quite worrisome if it is happening to you for the first time. - The only issue I had was that I received the gift with a company email but wanted to create an account with my personal email so I would be able to use it with other people in my life and I couldn't as the gift was assigned to my company email. - They also dislike the platform's inability to scale for larger organizations, complex international payroll options, and that advanced features require expensive upgrades. ## Guusto customer reviews Showing reviews 1-25 of 3,835 (page 1). ### Guusto Supremo - Overall rating: 5/5 - Reviewer: Brett B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I love having this option to get rewarded for my hard work. And the name is catchy. We tell management often about workers that deserve guusto's #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how I can choose for thousands of retailers to choose my gift card. It is ready to use and quick to redeem. #### Cons It sometimes won't work in certain browsers. Not sure why, but I have to use Microsoft Edge because chrome won't support it. --- ### Awesome Website - Overall rating: 5/5 - Reviewer: JUSTIN D. - Verified reviewer: Yes - Industry: Warehousing - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It’s been a great experience overall so far. I have no complaints and love that they have a good idea of employee recognition. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of navigating the website and simply the user interface all are things that I like about Guusto. #### Cons Nothing, I am enjoying the experience so far and still implementing the website. I love Guusto and where they are headed. #### Reasons for switching to Guusto Company switched from Tango Rewards, to accommodate the company’s employees better. --- ### Developer and administrator - Overall rating: 5/5 - Reviewer: yifeng y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Easy for HR to send gift and recognition to employees digitally, receive the incentives in real time to boost engagement and workplace culture. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and good to communicate with the co-workers, easy to setup gift for colleagues and many choices to select. #### Cons Even it already has many gift choices to select, maybe to add a bit more choices, for example, more restaurant gift carts... --- ### Unifirst 841 - Overall rating: 4/5 - Reviewer: Mark V. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered over all the app and the website are very easy to use. i like that is work fast and i can have it on my phone #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Guusto App and website are very easy to use and figure out. the response time when we send out point is instant #### Cons on my app not all our employees come out so I have to come to a computer. that is a little inconvenient as i am working on the plant floor and would like to reward them on the spot #### Reasons for switching to Guusto it was a corporate decision and I like the choice they went with --- ### Supervisor - Overall rating: 4/5 - Reviewer: Daniel H. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It was a great source for rewards. The selection of cards to use from is great. With a variety to choose from it is very pleasing when we are rewarded. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros User interface is user friendly. The path to finding what you are looking for is not hard. All selections are easily found. #### Cons The ability to change user profile information. It does not give a direct path to change user info. Could be more accessible if there was an icon in the top corner. #### Reasons for switching to Guusto The variety of cards that can be used and the service. --- ### Value for money - Overall rating: 5/5 - Reviewer: Gaurav K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Guusto is easy to use, flexible, and offers good value with a convenient gifting and shopping experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gusto offers great value for money and provides a flexible and convenient shopping experience. One of its key advantages is the freedom to choose from multiple shopping platforms based on our individual preferences and requirements. Instead of limiting users to a specific platform, Gusto gives us more options to explore and select the products or services that best suit our needs. This flexibility makes the overall experience more convenient and user-friendly. It also allows us to compare available choices and make better purchasing decisions. Overall, Gusto is a valuable platform that combines flexibility, convenience, choice, and good value for money. #### Cons Gusto provides good value for money and offers the flexibility to choose from various shopping platforms. However, a few popular shopping platforms are currently not available, which limits the overall range of choices for users. Adding more well-known and frequently used shopping platforms would make the experience more convenient and beneficial. It would give users greater flexibility to select products based on their preferences, compare prices, and make better purchasing decisions. Overall, Gusto is a useful and user-friendly platform, but expanding the number of available shopping platforms would further improve the experience and provide greater value to users. --- ### Good service - Overall rating: 5/5 - Reviewer: Alexandria A. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Guusto give you the opportunity to shout out people on the app and they can get rewards and prizes as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Employee recognition, getting free awards and prizes, great perks and gift cards. Easy to log into the account. #### Cons I haven’t had any bad experiences from the app so far. I’m still learning about the app and hopefully it will work out. --- ### Best company ever! - Overall rating: 5/5 - Reviewer: Arvesh L. - Verified reviewer: Yes - Industry: Food Production - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Guusto has been very positive. The platform is easy to use, convenient, and provides a simple way to recognize and reward people. I appreciate the smooth process and the variety of options available. It’s a great tool for creating a positive and engaging experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that Guusto is focused on making employee recognition easy, meaningful, and impactful. I enjoy being part of organizations that value people and create positive customer experiences, so Guusto's mission and culture are very appealing to me. #### Cons I haven’t found anything I dislike about Guusto. The platform is easy to use, user-friendly, and provides a great way to recognize and reward people. --- ### Great platform - Overall rating: 5/5 - Reviewer: Osamah B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Smooth, and have a wide variety of selections of gift cards to choose from. Its mobile friendly too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The process of redeeming the gift is fast. Having the ability to choose a gift card, then choose a colleague to send to is great tool. #### Cons Having to have a code to be emailed every single time i signed in. The process should be asked if i use new device or computer. --- ### Customer Review - Overall rating: 5/5 - Reviewer: Akhil S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Feels good and User friendly ,I felt Guusto is convenient and variety of options to claim gifts ,High secure verification helps to feel safe #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support and Ease of use ,I could easily Select different venture for claiming gift and use it as gift card #### Cons Sometimes finds difficulty to log in and I would say if there is any Application to log in it’s very easy --- ### Straightforward to use with a great vendor selection and lots of flexibility for the end-user - Overall rating: 5/5 - Reviewer: Ryan J. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Our previous employee reward/recognition program accumulated points that the employee could only redeem for products that the program offered. The selection was not great and many employees sat on large amounts of unredeemed points because there was nothing they wanted from the selection the program had available. With Guusto the employee has a much wider range of vendors and therefore products to choose from, and even if their reward was not enough to outright purchase an item from one of those vendors, they can partially subsidize the purchase if they so choose with their Guusto redemption. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is straightforward to use as an employer, has good selection of vendors the recipient can use, and is easy to use for the recipient. #### Cons So far I am quite pleased with it, so no complaints as yet. It is easy to use with good selection for the recipient to choose from. #### Reasons for switching to Guusto The rewards catalog was very limited from 360 Recognition and a lot of users sat on large amounts of unused points because there was nothing they were interested in redeeming for. --- ### Employees L❤️ve GUUSTO! - Overall rating: 5/5 - Reviewer: Joanne M. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Simple, fast, rewarding. It’s the best platform I’ve been a part of and I would recommend it to everyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guusto is an amazing platform for giving employee recognition. My employees are so happy when they are recognised. It has a simple user interface, that makes it easy and convenient to address and reward your employees effort. They appreciate it. #### Cons I would love to have access to the American merchants. I wish that they were all available. If American companies are available in Canada, they should be a merchant as well for Canada. #### Reasons for switching to Guusto It was a corporate decision. I had submitted thoughts on more choices for recognition. I took feedback from employees and my company listened. --- ### Gussto bussto - Overall rating: 5/5 - Reviewer: khawaish k. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its easy convenient Gusto is a user-friendly payroll and HR platform that simplifies employee management for small and medium-sized businesses. Its intuitive interface makes running payroll, managing benefits, and handling tax filings straightforward, even for users without HR expertise. The onboarding process is smooth, and employees can easily access pay stubs, tax forms, and benefits information through a self-service portal. Customer support is generally responsive and helpful. While pricing may be higher than some basic payroll solutions, the time-saving automation and comprehensive features provide strong value. Overall, Gusto is a reliable, efficient, and well-designed solution for modern business payroll and HR needs. --- ### My Experience with Guusto - Overall rating: 5/5 - Reviewer: Zoe B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Guusto has been positive, but not without a few drawbacks. It does a good job of making workplace recognition easier and more accessible, and I can see how it encourages a culture of appreciation when used consistently. The platform stands out most in environments where teams are distributed or where managers want a quick way to acknowledge effort without going through complicated reward systems. However, while it is convenient, it doesn’t always feel as flexible or seamless as it could be, especially when it comes to reward variety and small usability details. I would say it is a solid tool for employee recognition and definitely better than doing nothing or relying on outdated systems, but there is still room for improvement in terms of customization and user experience. Overall, I would describe it as reliable, helpful, and effective, but not perfect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Guusto because it makes employee recognition feel simple, fast, and more personal than traditional reward systems. The platform is easy to navigate, and it removes a lot of the friction that usually comes with giving or receiving rewards at work. I appreciate that it allows managers and teammates to send recognition in real time, which makes appreciation feel more immediate and meaningful instead of delayed or formal. The flexibility of choosing different gift cards or rewards is also a strong point because it gives people autonomy rather than forcing a one-size-fits-all reward. I also like that it works well for remote or hybrid teams, since recognition doesn’t depend on being physically present. Overall, it feels like a modern tool that actually supports positive workplace culture instead of making recognition feel like an extra administrative task. #### Cons Even though Guusto is useful, there are some parts of the experience that feel limiting or slightly frustrating. One issue is that the selection of reward options can sometimes feel restricted depending on region or availability, which takes away from the flexibility it’s supposed to offer. I also find that the value of certain rewards doesn’t always feel equal, especially when fees or conversion differences reduce what you actually get. Another downside is that the platform can sometimes feel a bit too structured or corporate, which makes recognition feel less spontaneous than it could be. At times, the notifications or emails can feel repetitive or unnecessary, especially if you are actively using the platform. I also think the user experience could be smoother in certain areas, like tracking rewards or understanding redemption details more clearly without extra steps. --- ### Easy and Convenient Rewards - Overall rating: 5/5 - Reviewer: Bushra R. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Guusto has been very positive. The platform is easy to use, sending and receiving gifts is simple, and the process is smooth and quick. I also like the flexibility of choosing different gift cards, which makes the experience more personal and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros liked Guusto most because it makes employee recognition and rewards very easy and meaningful. The platform is simple to use, allows instant sending of gift cards, and helps companies appreciate their employees and customers in a convenient way. I also like that recipients can choose their own gift cards, which makes the reward more personal and useful. #### Cons One thing I liked least about Guusto is that some smaller or local retailers are not always available in the gift card options. Expanding the variety of merchants, especially local businesses, could make the platform even better for users. --- ### Excellent Platform for Employee Recognition and Engagement - Overall rating: 5/5 - Reviewer: Komal G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Guusto was very positive. The platform provided an easy and effective way to recognize and reward employees, which helped create a more supportive and motivated work environment. I appreciated how straightforward the system was to use, from sending rewards to redeeming them, and the flexibility of the reward options made the experience feel more meaningful and personalized. Guusto also encouraged regular recognition among team members, which strengthened morale and teamwork. While there were a few minor areas that could be improved, such as expanding reward choices and customization features, the platform overall delivered a smooth and valuable experience. I would consider Guusto a strong tool for improving employee engagement and workplace culture. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Guusto was how simple and meaningful the platform made employee recognition feel. The system was very easy to use, both for sending and receiving rewards, which helped create a more positive and engaging workplace culture. I also appreciated the flexibility of the rewards, since recipients could choose options that were personally valuable to them instead of receiving generic incentives. Another standout feature was how Guusto encouraged consistent appreciation and recognition among team members, which boosted morale and motivation. The platform felt modern, efficient, and genuinely focused on improving employee experience. Overall, Guusto made recognition more personal, accessible, and impactful in a way that strengthened teamwork and employee satisfaction. #### Cons What I liked least about Guusto was that some reward options occasionally felt limited depending on the recipient’s location or preferences. While the platform is generally easy to use, there were times when navigating certain features or redeeming rewards could feel slightly less intuitive than expected. I also noticed that customization options for recognition messages and rewards could be expanded to make the experience feel even more personal. In some cases, response times for support or updates to reward availability could have been faster. Despite these minor issues, the overall experience was still positive, and the platform remained effective for employee recognition and engagement. --- ### Simple, Convenient, and Meaningful Employee Recognition - Overall rating: 5/5 - Reviewer: Yoounggue L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Guusto has been very positive. It is a helpful and efficient platform for employee recognition and rewards. I found it easy to use, reliable, and convenient. It also helps make recognition feel more personal and appreciated, which can improve motivation and workplace culture. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Guusto is how simple and convenient it is to use. The platform makes it easy to send and receive rewards or gift cards, and the overall process feels smooth and user-friendly. I also appreciate that it gives employees meaningful recognition in a practical way. #### Cons There is not much that I dislike. If I had to mention one thing, I would say that some users may need a little time at first to understand all the available features and options. However, once you get used to it, it is very easy to use. --- ### How can you hate something, that is all about giving back - Overall rating: 5/5 - Reviewer: Caitlin N. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I really like it, and i think it is a great perk. I love how easy it was to use, and it continues to add more brands that i love to buy from. I just hope that they come up with a way for me to use the small amounts of money left on the gift cards, so i can really get use of everything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the variety of places I can use the money. It is also a really good wat to give back to employees. #### Cons I dislike that if i use the money towards something but it does not reach the full amount, i cannot add it to another amount that i have to make it higher. for example: i have $6 left on one of the visa credit cards i picked, but i am unsure of something else that is $6 so the money is just going to sit there and eventually expire. i also wish i could use the money to go towards a bigger payment. i wanted to buy something that was $100, but i had a $50 guusto, so i was going to use the $50 gift card, and put my credit card for the rest, but i was unable to. i wish that was an option. --- ### Flexible, Meaningful Rewards That People Truly Appreciate - Overall rating: 5/5 - Reviewer: Ashley K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I am super happy with Guusto. I recommend it to anyone. Its been easy to use and customer service is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve had a great experience using Guusto both within our organization and for external recognition. The platform is incredibly flexible, making it easy to reward employees, partners, and stakeholders in a meaningful way. What really stands out is that recipients get to choose something they genuinely want, which makes the recognition feel more personal and impactful. It’s simple to use, versatile across different scenarios, and aligns well with creating a positive and appreciative culture. Guusto has become a valuable part of how we recognize and celebrate people. #### Cons Some vendors have a minimum redemption limit. So for instance if you receive $10 your choices of Vendors to redeem it with is limited. --- ### Trustworthy and Variety of Options to reward your employees - Overall rating: 5/5 - Reviewer: Abhishek M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Amazing experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The variety of Options we get when we choose Guusto. Just loved the way how quickly it works. Thankyou #### Cons Nothing as such.. may be remove the least selected vouchers to shorten the list. Don't know if that will do much. --- ### Finally and easy to use tool to add to any corporation or small business - Overall rating: 5/5 - Reviewer: Olivia C. - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Guusto has been amazing. Very friendly interface and easy to use. I've never had to call regarding technical issues. It's always been very easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of sending a shout out to peers and the monetary gifts that are given have a large variety to choose from. order and delivery of products is self-explanatory and if not, customer support is always there to help. #### Cons it would be great if you could set annual reminders for birthdays and special occasions. That way you can set it and forget it. --- ### Guusto Has Transformed How We Recognize and Reward Our Team - Overall rating: 5/5 - Reviewer: Jayne M. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Guusto has been a fantastic solution for employee recognition and rewards. It saves time, simplifies administration, and helps create a culture of appreciation. Our team really enjoys receiving Guusto gifts, and it’s had a noticeable positive impact on engagement and morale. I’d definitely recommend it to any organization looking for a straightforward, flexible, and effective way to recognize great work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guusto is incredibly easy to use for both sending and receiving gift cards. The platform is intuitive, and I love how flexible it is — recipients can choose from a wide range of popular merchants, making every reward feel more personal and meaningful. It’s a great tool for showing appreciation quickly and efficiently. #### Cons Nothing! Honestly, there’s nothing significant that stands out as a downside. My experience with Guusto has been smooth, and everything has worked exactly as expected. --- ### Useful Guusto - Overall rating: 5/5 - Reviewer: Victor J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been phenomenal especially when my job sends me guusto cards and I have tons of different options to spend them on. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to navigate and also the different options of vendors. I enjoy receiving guusto gift cards and using or gifting them. #### Cons Honestly I don’t think there’s anything that I dislike from guusto. It’s been pretty easy and fair to use. --- ### Give 'em what they want - Overall rating: 5/5 - Reviewer: Colleen C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I love the interface, it allows me to customize the messages for the team members. I love sending funny GIFs along with their Guusto bucks, the team gets a good laugh from that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the fact that you can provide a gift to an employee, and they can select something that THEY want, instead of gifting either what you have on hand, or what you think they might like. Makes it much more meaningful to the employee. #### Cons There isn't anything I dislike about the product, it works great! Only issue is switching between US$ and CAN$. We have team members in both countries, but I can only send US$. Would be nice if we had the option to purchase a card (using current exchange rate) that could cross. --- ### Appreciation - Overall rating: 5/5 - Reviewer: Muhammad Ali F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Amazing to use.My overall experience with Guusto has been overwhelmingly positive, and it has proven to be a highly effective and modern solution for employee recognition. It successfully avoids the common pitfalls of traditional points-based systems by focusing on flexibility and ease of use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Customer support and value for money Exceptional Ease of Use: The platform is incredibly intuitive and user-friendly, both for managers sending rewards and for employees redeeming them. Sending a gift takes no time at all, and recipients can claim their reward effortlessly, often without needing to create a separate account. #### Cons Detailed Analytics for Peer-to-Peer Recognition: Guusto does a great job of tracking gift redemptions and usage. However, having more granular, filterable data specifically on who is giving Shoutouts (peer-to-peer recognition) and which teams are most actively participating would be beneficial for measuring cultural impact. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/guusto-profile/reviews/?page=2) --- Guusto Reviews, Pros and Cons - 2026 Software Advice