Guusto vs NEOGOV

RATING:

4.9

(1676)

Guusto has 1676 reviews and a rating of 4.93 / 5 stars vs NEOGOV which has 396 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (1676)
4.4 (396)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
5 / 5
4 / 5
Last Review Written
April 22, 2024
October 20, 2023
Pros/Cons
  • Pros

  • I had received a gift card from school. The integration with merchandise is excellent.
  • Generally easy to use and understand, lack of fees is fantastic, and the overall support from customer service is great.
  • Cons

  • I found it hard to remember, so had to scroll through my email.
  • I don't think that I actually disliked something about this software.
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  • Pros

  • The cost how easy to use for managers employees, and HRIS administrators.
  • I have worked with many companies with implementation, and I was impressed by the assistance and setup NeoGOV had for working with their API.
  • Cons

  • Implementation time is unrealistic, no integration with current HRIS, there are many limitations that need work arounds. After a search, if you hit back button, you have to type in the search again.
  • When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name.
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Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos