--- title: "Harri Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Harri. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Harri is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/harri-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Harri](https://www.softwareadvice.com/hr/harri-profile/) / Harri Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/harri-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/harri-profile/alternatives/) # Harri User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 43 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.1/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 24 reviews (56%) - 4 stars: 12 reviews (28%) - 3 stars: 4 reviews (9%) - 2 stars: 2 reviews (5%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Very pleasant, customer support is on point - and their global presence is a case study to pay attention to. - The Harri Workforce Management looks good, it is easy to set up and easy to use, it just doesn't work as it should. ### Most mentioned cons - Customer service, setting configuration, reporting, etc. is below par compared to other HR systems. - Very difficult to find attachments sent by employers. ## Harri customer reviews Showing reviews 1-25 of 43 (page 1). ### Harri is great for MM/Enterprise brands. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very pleasant, customer support is on point - and their global presence is a case study to pay attention to. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Harri has some pretty incredible features built for mid-market to enterprise hospitality brands - and the intentionality they've put into product. #### Cons Their UX is rather rudimentary, it can be difficult to onboard more than 200 locations, and sometimes hourly staff find it difficult to use. --- ### Helpful Tool for Managers - Overall rating: 4/5 - Reviewer: Lydia W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a former General Manager, I found the overall experience to be excellent. Having everything I needed in one place made a huge difference compared to using multiple separate sites to get things done. The platform offered great functionality, and I would definitely recommend it to others! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I loved that everything was on there for employee information, onboarding, recruitment, scheduling, timecards etc. I didn't have to go to multiple sites and accounts to get what was needed. It is very organized. #### Cons Some of the navigation could be a bit confusing at times-particularly when it came to scheduling-but I was still able to complete what I needed. Managing overlapping employee availability was occasionally challenging, as the system didn’t always recognize when a new availability was meant to replace an older one. #### Reasons for switching to Harri It was too expensive, and we could not use it with the recruitment and everything. It was faulty and a challenge to work with. --- ### Only Use if Navigating NY Fair Workweek - Overall rating: 2/5 - Reviewer: Bethany L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the experiences I have had across many clients both leading implemenations and related to the systems functionality is poor. Customer service, setting configuration, reporting, etc. is below par compared to other HR systems. However they are a necessity to use if you are subject to NY Fair Workweek regulations. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It is the best system currently available to help montitor NYC Fair Workweek regulations. If you are subject to these regulations you should 100% be using Harri. #### Cons I have experienced years and years of very poor customer service that hasn't improved. The platform also has limited functionality for anything outside of timekeeping and scheduling. Although I could not speak speak to the quality of the labor management tools. #### Reasons for switching to Harri Deputy did not have the same breadth of NY FWW compliance tools --- ### Harri, a total end to end solution for staffing. - Overall rating: 5/5 - Reviewer: Masaru T. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Easy to use and helpful for us as an complete solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros That it's easy to use and can be a one stop shop for any employee needs. From recruiting, then schedule, then notes, then pay and terminations #### Cons Onboarding is a bit slower than I would prefer. #### Reasons for choosing Harri Better complete solution from beginning to end. #### Reasons for switching to Harri To have it be complete solution from recruiting to payroll to scheduling. --- ### Great small / medium business solution + great people - Overall rating: 5/5 - Reviewer: Thomas D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Outstanding solution for my business. The support team is incredibly responsive and pleasant to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy & intuitive schedule across multiple locations that often share the same resources. Love the paperless onboarding & employee file Constant updates to maintain legal compliance to the day. #### Cons Would like to see strong virtual recruiting bot functionality #### Reasons for switching to Harri Harri is a more complete solution covering many aspects of the business --- ### ATS is great, Workforce Management needs a lot of work - Overall rating: 2/5 - Reviewer: Lauren H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered ATS is great, WFM doesn't yet work for a business with differing contracts, hours etc. After 2 years of requesting change, we're now looking elsewhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Harri ATS is the best part, it's a great tool. The Harri Workforce Management looks good, it is easy to set up and easy to use, it just doesn't work as it should. #### Cons Workforce Management has some major holes. For example, overtime is not tracked properly leaving employees under paid (unfixed bug in the system). Harri also doesn't store working patterns, making calculations such as holiday pay, sickness pay/deductions & bank holiday entitlement incorrect for part-time (salaried) employees. #### Reasons for choosing Harri Cost & simplified look, we did not need a complex system. #### Reasons for switching to Harri Switched from People HR for an integrated ATS and HR management software to reduce payroll time --- ### Very useful platform - Overall rating: 4/5 - Reviewer: Ilaria L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Harry is a great platform for managing team rotas and work schedules. It keeps records of every employee sick note and holiday. It is not easy to set up, but once you know how to navigate it, it is a great and useful platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Harry is an great tool to keep record of employees rotas, sickness, holidays and requests, especially if you have a very large team. #### Cons If you are not the admin of the platform for your company, can be quiet difficult to use, especially because for any mistake or for anything by that you miss, you need to through the admin team. --- ### One stop shop for schedules and personnel files! - Overall rating: 5/5 - Reviewer: Amanda B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When we switched over to this program from our previous scheduling app, it seemed daunting! But it was very simple to pick up and teach to our staff in charge of scheduling and maintaining employee personnel files #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I loved all of the web cast training videos. Made training the staff very simple. I also enjoyed being able to schedule everyone as well as store their hr files as far as write ups and recognition. My crew trainers were able to utilize the staff grading system in their one on ones and reviews. Pretty east application to figure out! #### Cons I had minor issues with scheduling our minor employees during school hours even if it was not a school day. --- ### I love Harri - Overall rating: 4/5 - Reviewer: Abigail C. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered amazing!!!! I’d recommend to everyone, please start using Harri, you won’t regret it! Just do it!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The layout, very easy to see where I’m going and where to go next. Very simple to use as someone not very tech savvy #### Cons Took getting used to, I’m not used to Harri so it took some getting used to when I first made an account --- ### Harri is the best! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love how i can easily track my applications, schedule an interview if im offered one and go through and update my profile. #### Cons I don't like that i cant put in what times im available. It only allows me to put in part time, full time or any time, no specific time frames unfortunately. --- ### Like Harri - Overall rating: 4/5 - Reviewer: jules g. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered Need to be able to add multiple resumes for more jobs. I like the frequency of the weekly emails. I also like the user friendly interface. The best hospitality search site. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros user friendly #### Cons need to be able to have more resumes on site, not just one. --- ### Satisfaction - Overall rating: 4/5 - Reviewer: Arnold S. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered I have been totally satisfied with the support and service I have received. Looking for positions have been easy, and it enabled me to schedule many interviews. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Excellent - Overall rating: 5/5 - Reviewer: Monique M. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered Harri is an excellent source to find a job. I have been using for a while and have gotten a few interviews and job offers through it. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 --- ### Harri Job search - Overall rating: 5/5 - Reviewer: Ashley R. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered I haven't found a job yet using harri. But it is a easy site to use and always post plenty of available jobs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 --- ### Good platform for daily working people - Overall rating: 3/5 - Reviewer: Shivakant D. - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: March 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For regular visiting people, it is said to be one of the finest platforms for contributing your works on a single space #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The suitability with the customers #### Cons More improvement in UI --- ### Harri for onboarding - Overall rating: 5/5 - Reviewer: Kinjal V. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As per my point of view, Harri is not a recruiting platform but it takes all process so real…onboarding new employees #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes HR process so smoother. Hotel, Restaurant and club and all hospitality businesses that wants new talent….Harri short it out all…. #### Cons Only restaurants and hospitality employers cover. Very difficult to find attachments sent by employers. --- ### Great for hiring new employees - Overall rating: 5/5 - Reviewer: Daniel P. - Verified reviewer: Yes - Industry: Photography - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It’s been great experience! Now it’s set up I’ve had a great streamline experience at hiring new staff #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s the best app for hiring new employees and managing applications #### Cons Only issue is I found it hard to set up, I had to seek help to set up --- ### No, No, No Harri! - Overall rating: 1/5 - Reviewer: Ro H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not good experience at all. You can’t delete your profile, throwing up errors left right and centre. Support team are non existent. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing at all, it’s ridiculous. I think they need to shut it down and look to improve what needs fixed. #### Cons It’s a shambles! Nothing works how it’s supposed to. Support team are not very helpful, they don’t get back to you instantly. --- ### On average good to use - Overall rating: 3/5 - Reviewer: Rishi Singh R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Harri allows me to schedule the employee structure pretty well and in an organised way. The interface is easy to go through for myself and the employees. #### Cons The app could have lesser components and be simplified a bit. It’s everything nice but the multiple fictions gets it a bit confusing --- ### Overall a good resource- some kinks - Overall rating: 4/5 - Reviewer: Joshua F. - Industry: Hospitality - Product usage: Used weekly for less than 2 years - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered This site gives a good amount of opportunities to go on various kinds of interviews (whether on phone or in person). However, this site does not give good accountability with lazy/unprofessional employers or employers who are not successful with handling information and time. I have found myself trying to find an interview meeting location on three occasions where the site was difficult to find or not a real place. In one instance, the only information that was given was an address and in fact I was meeting with someone at a coffee shop- which is fine, but how I am suppose to know this if I am not told interview instructions by my possible future employer? Sure, this is a good way to weed out the bad from the good, but if I am expected to show up and be professional at an interview, so should the employer. Harri needs to iron out these kinks from the employer side. The algorithms seem to be pretty good based on current professional titles and experience, but I do not think my previous experience has typically been considered in possible positions that are being presented to me more so than other job sites or recruiters. I do appreciate the freshness of the site and the ability to really present a professional and fun profile. I would say, it is more confusing to get job information and postings on the desktop site over the application. But it's hard to get any contact information to reach out to employers over the app. The site sends out several emails weekly and does a great job updating the job seeker on information they are given. Overall, this site is a good resource in your job hunt in tandem with other places to search. After some kinks get worked out, I think this will be the top place to go for employers and future employees. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to swipe for jobs on the application. Fresh interface. #### Cons Sometimes the algorithms are not always successful. --- ### Harri Workforce OS is a Decent Option - Overall rating: 4/5 - Reviewer: Kumar P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's a decent tool, but there are lots of other similar options available. This is, however, very specific to restaurant needs. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Harri offers an excellent applicant tracking system that allows you to source, select, interview, and hire candidates all in a relatively streamlined piece of software. Many hospitality or restaurant-specific candidates use Harri, so it is a natural fit to do all ATS activities within the platform. As with any software tailored to your specific organization, lots of back and forth customization is required. #### Cons Harri's software is not as intuitive as the support team makes it out to be. It may seem simple when they are explaining its capabilities, but when it comes time to launch and take it live and teach the internal teams how to use the tool, the software is far less intuitive. This may be a particular challenge with hospitality employees in general. --- ### Best tracker - Overall rating: 5/5 - Reviewer: Thomas D. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have never had an issue with finding my application and updating my information #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to keep my.applications updated and track them. #### Cons Not every company uses them unfortunately. --- ### When YO! met Harri! - Overall rating: 5/5 - Reviewer: Dan G. - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered Harri has really revolutionised and given Talent resourcing a real shot in the arm here at YO! We have put the attraction of the best talent right at the top of our agenda for 2017 and at the heart of this comes Harri and it's ground breaking, innovative Talent platform. Here at YO! we have worked very closely with Harri to make the platform as bespoke as possible and have engaged all our Management teams behind the roll out to maximise the capability. We are seeing significant movements in candidate experience, management efficiency and the ability to embed a system which makes my life in recruitment all that much simpler. Allowing my efforts to be focused elsewhere away from inboxes over flowing with CV's and Applications. The support from Harri has been top drawer and they have attended our annual conference, personally rolled out the platform to our regions and are always ready on the phone to answer any queries or questions at all. I'm really excited to see how 2017 develops with Harri as I feel we are still just scratching the surface here with the capabilities...... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and simplicity. The scalability of the product and the ease in which innovation can be made. #### Cons It would be handy if it worked on interne explorer but it's still early days! --- ### Great platform! - Overall rating: 5/5 - Reviewer: Traci C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This system is so easy to use. My managers in the field and candidates have all shared how user-friendly the system is. We love it! #### Cons We have not encountered any features we do not like. --- ### One of the biggest improvements that we had in the company. - Overall rating: 5/5 - Reviewer: Jovan P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered N/A #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that all of the employee documents are stored in one place and the fact the I9 is filled up with computer accuracy! #### Cons Nothing in particular to complain. Train your managers to use technology in general and there will be no problems. #### Reasons for choosing Harri N/A ## More reviews [Next reviews](https://www.softwareadvice.com/hr/harri-profile/reviews/?page=2) --- Harri Reviews, Pros and Cons - 2026 Software Advice