Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.0 / 5
Functionality
4.5 / 5
Pros
"The ability to swipe for jobs on the application. Fresh interface."
"Ease of use and simplicity. The scalability of the product and the ease in which innovation can be made."
"This system is so easy to use. My managers in the field and candidates have all shared how user-friendly the system is. We love it! "
Cons
"So far we have only enjoyed this product and don't have any cons that we'd like to contribute at this time. "
"Lack of iPhone/Android app for quick check of schedule"
"Sometimes the algorithms are not always successful."
Harri Reviews
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January 2019
Kelcie from Snooze an A.M. Eatery
Company Size: 1,001-5,000 employees
Industry: Restaurants
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Harri
Pros
I love that we were able to customize our questions and that we have a dashboard to see where our applicants are at. We have multiple restaurants and being able to see who was hired, who wasn't picked for jobs, and other applications is so helpful for managing our managers. Especially for new restaurant openings.
Cons
So far we have only enjoyed this product and don't have any cons that we'd like to contribute at this time.
November 2020
Thomas from Wafels & Dinges
Company Size: 51-200 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Great small / medium business solution + great people
Outstanding solution for my business. The support team is incredibly responsive and pleasant to work with.
Pros
Easy & intuitive schedule across multiple locations that often share the same resources. Love the paperless onboarding & employee file Constant updates to maintain legal compliance to the day.
Cons
Would like to see strong virtual recruiting bot functionality
Reasons for Switching to Harri
Harri is a more complete solution covering many aspects of the business
January 2017
Gabriel from IHC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
January 2017
Pretty average
Cannot access job info on Chrome. Tech support takes days to respond ,and when they do they do not offer much....tech support.
January 2017
Joshua from N/A
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2017
Overall a good resource- some kinks
This site gives a good amount of opportunities to go on various kinds of interviews (whether on phone or in person). However, this site does not give good accountability with lazy/unprofessional employers or employers who are not successful with handling information and time. I have found myself trying to find an interview meeting location on three occasions where the site was difficult to find or not a real place. In one instance, the only information that was given was an address and in fact I was meeting with someone at a coffee shop- which is fine, but how I am suppose to know this if I am not told interview instructions by my possible future employer? Sure, this is a good way to weed out the bad from the good, but if I am expected to show up and be professional at an interview, so should the employer. Harri needs to iron out these kinks from the employer side. The algorithms seem to be pretty good based on current professional titles and experience, but I do not think my previous experience has typically been considered in possible positions that are being presented to me more so than other job sites or recruiters. I do appreciate the freshness of the site and the ability to really present a professional and fun profile. I would say, it is more confusing to get job information and postings on the desktop site over the application. But it's hard to get any contact information to reach out to employers over the app. The site sends out several emails weekly and does a great job updating the job seeker on information they are given. Overall, this site is a good resource in your job hunt in tandem with other places to search. After some kinks get worked out, I think this will be the top place to go for employers and future employees.
Pros
The ability to swipe for jobs on the application. Fresh interface.
Cons
Sometimes the algorithms are not always successful.
April 2019
Kumar from REG
Company Size: 51-200 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
April 2019
Harri Workforce OS is a Decent Option
Overall it's a decent tool, but there are lots of other similar options available. This is, however, very specific to restaurant needs.
Pros
Harri offers an excellent applicant tracking system that allows you to source, select, interview, and hire candidates all in a relatively streamlined piece of software. Many hospitality or restaurant-specific candidates use Harri, so it is a natural fit to do all ATS activities within the platform. As with any software tailored to your specific organization, lots of back and forth customization is required.
Cons
Harri's software is not as intuitive as the support team makes it out to be. It may seem simple when they are explaining its capabilities, but when it comes time to launch and take it live and teach the internal teams how to use the tool, the software is far less intuitive. This may be a particular challenge with hospitality employees in general.
January 2017
Dan from YO! Sushi
Company Size: 1,001-5,000 employees
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
When YO! met Harri!
Harri has really revolutionised and given Talent resourcing a real shot in the arm here at YO! We have put the attraction of the best talent right at the top of our agenda for 2017 and at the heart of this comes Harri and it's ground breaking, innovative Talent platform. Here at YO! we have worked very closely with Harri to make the platform as bespoke as possible and have engaged all our Management teams behind the roll out to maximise the capability. We are seeing significant movements in candidate experience, management efficiency and the ability to embed a system which makes my life in recruitment all that much simpler. Allowing my efforts to be focused elsewhere away from inboxes over flowing with CV's and Applications. The support from Harri has been top drawer and they have attended our annual conference, personally rolled out the platform to our regions and are always ready on the phone to answer any queries or questions at all. I'm really excited to see how 2017 develops with Harri as I feel we are still just scratching the surface here with the capabilities......
Pros
Ease of use and simplicity. The scalability of the product and the ease in which innovation can be made.
Cons
It would be handy if it worked on interne explorer but it's still early days!
November 2019
Traci from 50 Eggs inc.
Company Size: 501-1,000 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Great platform!
Pros
This system is so easy to use. My managers in the field and candidates have all shared how user-friendly the system is. We love it!
Cons
We have not encountered any features we do not like.
January 2017
Mary from Legends Hospitality
Company Size: 201-500 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
3.0
Functionality
2.0
January 2017
Hospitality
The site is great to use to find a job but they want you to have so many experiences for the job when I think some of the jobs they should be able to train you. And that pushes me out of the jobs I can apply for.
Pros
It is easy to use
Cons
Nothing.
November 2019
Jovan from Street Guys Hospitality
Company Size: 51-200 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
One of the biggest improvements that we had in the company.
N/A
Pros
The fact that all of the employee documents are stored in one place and the fact the I9 is filled up with computer accuracy!
Cons
Nothing in particular to complain. Train your managers to use technology in general and there will be no problems.
Reasons for Choosing Harri
N/A
April 2018
Jessica from Montclair Bread Company
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2018
Nice website for to find retail and kitchen staff.
Pros
Nice to have a website specifically made for the hospitality industry. Great to be able to see people's availability.
Cons
Not always clear if people are actively looking or if they just haven't taken down their profile.
January 2017
Jeffrey from Fioro
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Harri, outstanding HR tool.
I've tried every tool and platform out there and Harri is by far the best for hiring people in the hospitality industry. Their network is huge and you're able to search candidates by skill set and flag the ones you like, which makes finding people a breeze. They have awesome features, like Job Distributor, which helps you get your open positions in front of millions of job seekers with the click of the button. Their mobile app makes it super easy to do everything on-the-go, like screening candidates and scheduling interviews, which is key for a busy manager. I love that I'm able to communicate directly with candidates in the app to schedule their interviews, and view all their documents. When we're ready to officially hire and onboard a candidate, we can do so digitally, which saves me (and our news hires) a ton of time on paperwork. I used to dread doing payroll but Harri is integrated with our payroll and it's so easy. I'll never use anything else.
August 2016
Megan from Beer Table
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2016
Beer Table To Go
So far, I've been very impressed. Lisa has been an amazing resource and has answered and resolved all of our issues within a day or two if not an hour or two. I'm confident that once all of the early issues and bugs are ironed out that my review will be 5 stars all around.
Pros
Enterprise mode and hours tracking
Cons
Lack of iPhone/Android app for quick check of schedule
January 2017
Kayla from Uptime Energy
Company Size: 11-50 employees
Industry: Human Resources
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2017
Easy to use
Simple and easy to apply for multiple jobs with the click of a button. Wish more companies were involved!
Pros
Fluid
Cons
Not enough jobs posted
January 2017
James from CMR, Inc
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
January 2017
References
References should not be automatically contacted when an application is submitted. The established professional relationships should be respected. They should only be contacted after a prospective employer has shown interest in my application for employment. I rely less on harri for prospective employers because of this flaw.
January 2017
Danya from Organization?
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Lifeline to employment
Thanks to you I've been able to apply to new opportunities every day and have been to more interviews. You were instrumental on finding my last job and have faith that you'll help me once again.
Pros
Easy to navigate
Cons
There's really nothing to complain about
January 2017
Jessica from J CARES
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Harri is the best
I just love how it's all personal. From your resume to the questions asked for an open position. Love the ones that ask, what's your favorite color? Or How do you define great service? Harri is super easy to use & professional enough for every individual looking for work. Love this company!
January 2017
jules from n/a
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
4.0
Functionality
4.0
January 2017
Like Harri
Need to be able to add multiple resumes for more jobs. I like the frequency of the weekly emails. I also like the user friendly interface. The best hospitality search site.
Pros
user friendly
Cons
need to be able to have more resumes on site, not just one.
January 2017
Mutinta from Self employed.
Company Size: 5,001-10,000 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2017
Great experience
It's been great. Had lots of responses, though only problem is they don't deal with international applications which is where I fall short as I'm not based in the US
Pros
Easy and efficient
Cons
Only caters for locals.
January 2017
Juan from Harri
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Harri review
I have been a member of Harri for around 2 years and Harris is a great source for jobs in the service industry. Personally, I have had numerous interviews and I depend on Harri's services for my next job search and job.
January 2017
Arnold from Spoon-Daddy's
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Satisfaction
I have been totally satisfied with the support and service I have received. Looking for positions have been easy, and it enabled me to schedule many interviews.
January 2017
Alicia from Spectrum
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
January 2017
The Best App
I have Harri.com to thank for my current employment as a Bartender. Very easy to use and apply to jobs in literally seconds. Highly recommended!
January 2017
Cesar from Harris app
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
2.0
Functionality
4.0
January 2017
Good app to get a job .................. --------------------------------------------------------
I had a great experience with this app , it really works how the app say works , I really recommend this app to anyone who's looking for a job .
January 2017
Monique from Monique
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2017
Excellent
Harri is an excellent source to find a job. I have been using for a while and have gotten a few interviews and job offers through it.
January 2017
John from Harri
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
2.0
Functionality
4.0
January 2017
Makin a match
Love it. Very efficient. Wel done. Last but not least effective. I have gotten 2 jobs from harri. Thanks Sincerely John Altamura
January 2017
Ashley from CBS
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
January 2017
Harri Job search
I haven't found a job yet using harri. But it is a easy site to use and always post plenty of available jobs
January 2017
Darrin from Esquared Hospitality
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2017
Helpful Resources
I have found Harri to not just be a useful tool for finding and posting jobs,but for networking and sharing experiences
January 2017
Christina from Eataly
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
5.0
January 2017
Love harri
Easy way to find a job . Love how once your resume is on file you can easily apply to any job within seconds
January 2017
Shakir from Shakir
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Functionality
5.0
January 2017
Moderately good
I have applied so many job like over 100 but I have got interview from 5 or 6 !! its very easy way to apply.
March 2017
Shivakant from SDMCET
Company Size: 1 employee
Industry: Information Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
March 2017
Good platform for daily working people
For regular visiting people, it is said to be one of the finest platforms for contributing your works on a single space
Pros
The suitability with the customers
Cons
More improvement in UI