Harvest vs mHelpDesk

RATING:

4.6

(587)

Harvest has 587 reviews and a rating of 4.58 / 5 stars vs mHelpDesk which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (587)
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Ease-of-Use
4.5 / 5
mHelpDesk
Value for Money
4 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
May 10, 2024
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Pros/Cons
  • Pros

  • This is a great product for time tracking. I like how you can create different categories for time that way at the end of the month you can see where your time was really spent.
  • Harvest is super easy and helpful. I love that it integrates directly with Stripe and Toggl and all kinds of other services.
  • Cons

  • I found that there was lack of connection between the website and app. It was pretty difficult to constantly have a check on the app.
  • Attempting to find things was rather difficult. Unless I knew the precise name, I could not find the project for which I was searching.
Read all user reviews
  • Pros

  • Clean design, simple setup. This was our first step in taking the business from paper to a software with mobile capabilities.
  • It is very user friendly and the customer support has been very good.
  • Cons

  • It failed to do so & it completely altered our inventory, leaving our staff unable to invoice for over a week.
  • Customer Service is terrible. Every time we have an issue, they say they will take care of it and then something else goes wrong.
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Pricing Range
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos