HealthcareSource Quality Talent Suite Software


 

Designed exclusively for the healthcare industry, HealthcareSource provides a talent management platform with a variety of features, including applicant tracking, onboarding, learning management, performance management, and more.

HealthcareSource's Position Manager focuses primarily on applicant tracking and onboarding new staff. HealthcareSource helps prevent inefficiencies from the start, helping HR professionals focus on hiring and retaining the best possible staff.

The Performance Manager provides multiple features to manage and monitor staff performance. The system automates workflow for performance appraisals, compensation, and more. By providing reminders for goal checking, HealthcareSource helps ensure that staff are meeting goals for the current period, and are on track to expand their goals during the next.

The HealthcareSource family of systems support a variety of Operating Systems. Position Manager 10 supports Internet Explorer 6.0, 7.0, and 8.0, Position Manager 11 supports Internet Explorer 8.0 and 9.0, Performance Manager supports Internet Explorer 7.0, 8.0, 9.0, and Firefox 10+ and Chrome 16+. The NetLearning Learning Administrator supports Internet Explorer 7.0, 8.0, and 9.0.

 

HealthcareSource Quality Talent Suite - People
 
  • HealthcareSource Quality Talent Suite - People
    People
  • HealthcareSource Quality Talent Suite - Search current openings
    Search current openings
  • HealthcareSource Quality Talent Suite - Tasks
    Tasks
  • HealthcareSource Quality Talent Suite - Reports tab
    Reports tab
  • HealthcareSource Quality Talent Suite - Reports
    Reports
  • HealthcareSource Quality Talent Suite - Mobile view
    Mobile view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

29 Reviews of HealthcareSource Quality Talent Suite

 

Start your review of HealthcareSource Quality Talent Suite

Click to start
https://www.softwareadvice.com/hr/healthcaresource-review/
Software Advice Reviews (27)
More Reviews (2)

Showing 1-20 of 27

Jessica from Western Reserve Hospital
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

HealthCare Source LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very attentive sales and customer support staff. The sales and demo process was good, and the staff was not pushy, very honest.

Cons

Unfortunately the LMS was not very with the times. It had an old looking interface, and could not integrate with this that we required.

 
 

Elena from Fresno Surgical Hospital
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Very positive experience with NetLearning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been very impressed with NetLearning from the start of the implementation process. Easy to navigate for both managers and employees, user-friendly when it comes to the creation of our own courses/classes. We have integrated NetLearning with NetCompetency and Performance Manager for all-inclusive Talent Suite, and so far have been very satisfied with the overall performance and customer service support.

Pros

Easy to use; ability to generate reports and track employees' training progress

 
 

Deborah from Southcentral Foundation
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

HRIS Specialist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very basic Applicant Tracking System. Reports are basic.

Pros

Cheap

Cons

Not robust.

Advice to Others

Look at Talent Acquisition software.

 
 

Deb from Southcentral Foundation
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

HRIS Specialist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is not robust enough for today's recruiting needs.

Pros

Cost

Cons

Several limitations for configuration, CRM, job boards, and so on.

Advice to Others

Consider looking at Talent Acquisition platforms.

 
 

Amber from Fisher-TItus Medical CEnter
Specialty: Healthcare / Medical

September 2016

September 2016

Good suite, just not enough advancement with tools.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Offers many solutions for HR - including performance appraisals, ATS and learning competency packages.

Likes Least

The lack of advancement with the products - PositionManager update has been talked about for 2 years but is not available to all users. Very frustrating.

Recommendations

Be sure to know how everything integrates - consider how the products allow you to communicate with leadership.

 
 

Shannon from Rheumatic Disease Associates
Specialty: Healthcare / Medical

September 2016

September 2016

Admin Assistant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Very easy to use, can track applicants, run reports, send emails

Likes Least

I do not have any complaints. When I did use this, I found it to be a great system.

Recommendations

I would base my opinion off of my own experience with the software.

 
 

Ashley from HCA
Specialty: Healthcare / Medical

September 2016

September 2016

Assessments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It is an easy to read assessment with suggested questions to ask during the interview.

Likes Least

It is somewhat generic and is not a versatile as I would like.

Recommendations

I have found that this is good for entry level talent.

 
 

Michele from Mercy Hospital Iowa City
Specialty: Healthcare / Medical

February 2015

February 2015

We like Position Manager!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Position Manager allowed us to move from a paper process for our job applicant to a fully electronic process. The implementation was handled quickly and effectively. It is easy for applicants, our recruiting staff and for our hiring managers.

Likes Least

There are some additional features that we are hopeful to take advantage of with their next upgrade. We are waiting for that upgrade anxiously.

Recommendations

This product can be integrated with your existing HRIS system, be sure to evaluate that and if you implement it, take full advantage of the transfer of information from PM to your system.

 
 

Colomba from BSA Health System
Specialty: Healthcare / Medical

June 2014

June 2014

Position Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like everything about this system.

Likes Least

I have no problems with the system for what I use it for at work.

Recommendations

No recommendation. I think the system works fine and is user-friendly.

 
 

Cruz from BSA Health System
Specialty: Healthcare / Medical

June 2014

June 2014

HealthcareSource HRA - Reference Assessment

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the technical support that HealthcareSource gives; anytime there is trouble, they are right there.

Likes Least

The report functions need improvement, and sometimes better questions.

Recommendations

Look at the overall use of the product and make sure it's right for your system.

 
 

Patti from Sheppard Pratt Health System
Specialty: Healthcare / Medical

June 2014

June 2014

Review from Employee Benefits Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Saves much time and paper. Less filing! Performance Manager allows us to have everything at our fingertips.

Likes Least

There's nothing I dislike from my perspective.

Recommendations

Don't wait to get started. I am very excited to be able to use this product.

 
 

Leethia from GBMC
Specialty: Healthcare / Medical

June 2014

June 2014

I vote yes for HealthcareSource!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

HealthcareSource is extremely user-friendly.

Likes Least

Since HealthcareSource is a web-based program, it becomes difficult to use at the office from time to time.

Recommendations

Be sure to have proper training before using the system. When HealthcareSource is used to its fullest potential, it creates workflow efficiency.

 
 

Kathi from Sheppard Pratt Health System
Specialty: Healthcare / Medical

June 2014

June 2014

An efficient, invaluable resource!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Our Recruitment Manager has consistently reported that the vendor support for Position Manager has been excellent and responsive. The applicant tracking system has provided our HR Department enormous efficiency and has saved reams of paper and hours of time for our HR staff and program managers. The easy access to data and reports have allowed us to make better, informed decisions.

Likes Least

Our organization has purchased Performance Manager as well. Unfortunately, we have not yet been able to implement the software and look forward to gaining the same efficiency and improved access to data that we have experienced with Position Manager.

We have been using the online training component of Performance Manager and haven't been completely satisfied with the software or initial setup. I understand that HealthcareSource will be implementing NetLearning in the future to strengthen this component.

Recommendations

Be sure to include key managers/users in the software evaluation process.

 
 

Meghan from Sheppard Pratt Health System
Specialty: Healthcare / Medical

June 2014

June 2014

Meghan Richards Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We use it for ACT training, and it works great to get our annual compliance training done effectively and in a timely manner.

Likes Least

When an employee gets a question wrong, they do not what question they got wrong. They only know if they failed the test. I wish that could be changed.

Recommendations

None at this time. I think this is a great system overall.

 
 

Sheldon from Baptist Saint Anthony Health Systems
Specialty: Healthcare / Medical

June 2014

June 2014

Finally, a good product for talent acquisitions.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is fully functional and works quickly every single time. It's very easy to pick up and learn, and it makes my job easier every day. The technical support is outstanding as well.

Likes Least

No issues. The product works great every single day that I come to work.

Recommendations

Give this system a try, It will make your life and your employees' lives easier.

 
 

Gloria from Sheppardpratt Health System
Specialty: Healthcare / Medical

June 2014

June 2014

Very helpful tool, never seen anything like it.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very detailed and helpful. It cuts down time.

Likes Least

I find it overwhelming to use if you are not familiar with it.

Recommendations

This tool is very efficient and makes your job less stressful.

 
 

Lauren from Sheppard Pratt Health System
Specialty: Healthcare / Medical

June 2014

June 2014

Great experience

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I really like this product because it is very easy to keep in constant contact with hiring managers that do not share the same location as you.

Likes Least

It is a little overwhelming for people who have never used online tracking systems before. There's just so much to learn. I have been here almost a year and feel like I still don't know everything!! (Not a bad thing; just a lot to learn!)

Recommendations

Take your time when learning. Do not rush through tutorials and really focus on what you are being told. If you learn correctly, it is a great program!

 
 

Ellen from Sheppard Pratt Health System
Specialty: Healthcare / Medical

June 2014

June 2014

Position Manager Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Very user-friendly. Support staff is timely in getting back to you if you have any questions. Increased productivity by tracking your work.

Likes Least

Nothing. I would not change anything. I do not have any problems with it.

Recommendations

Watch the tutorial and don't hesitate to ask questions. Worth every penny!

 
 

Lauren from Sheppard Pratt Health System
Specialty: Non-Profit

June 2014

June 2014

Healthcare Source Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to use. Easy to track candidates and communicate with managers when asking them for updates.

Likes Least

I wish there was a way to create a pool of second choice candidates who have already been interviewed but not selected for positions - people who were really good that would like to consider them for the future. They just seem to get lost or forgotten about right now because once the position is closed, that's it for their application until they apply again later. At that point, we may or may not even remember them.

Recommendations

You will come up with your own way of navigating the system in time, but it is pretty easy to learn and use day-to-day.

 
 

Michael from Sheppard Pratt Health System
Specialty: Healthcare / Medical

June 2014

June 2014

I use HealthcareSource for training purposes and other reasons.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to navigate throughout the system. Even when you are not sure about something, you can normally find the answer without asking anyone.

Likes Least

There are a few things that I would have liked to be improved on the "Feedback" piece in Performance Manager. It would be nice to send corrective actions to multiple parties and for the final party who gives the "okay" to receive a confirmation once the process is complete.

Recommendations

I would recommend that you take advantage of all of the things this software offers. This could be valuable to any organization.

 
 
 
Write a Review
Showing 1-2 of 2

Diana from Phelps County Regional Medical Center

October 2017

October 2017

Loyal customer for years but they have fallen behind

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Excellent customer service and take your suggestions for software improvements seriously.

Cons

Are falling behind in functionality and the newer versions are clunky and very busy not a clean interface.

Review Source: Capterra
 

Vice President from Presby's Inspired Life
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Extremely disappointed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The evaluation system is cumbersome and difficult to use. We changed our templates last year to make it easier. Unfortunately, healthcare source does not work well with other HRIS systems, as we have had trouble with the file fees due to the inflexibility of how healthcare source sets them up. It has been a nightmare - duplicate evaluations being assigned, old evaluations being assigned, or no evaluations assigned at all.

The performance manager system was upgraded a few weeks ago and now the reports that we ran previously are gone and no one from support seems to know how to recreate the reports that they had in their system 2 months ago. Support is not very supportive.

I am extremely disappointed with this system. We are looking for another one.

Pros

It is a step above paper evaluations as it can assign weighted scores and store evaluations.

Cons

Very difficult to customize. Reports are not easy to run. Upgrades discontinue good reporting with less usable ones. Not compatible with well known HRIS systems.

Advice to Others

If you have an HRIS ask what is the process to successfully feed information. Ask about the flexibility and customization of the product.

Review Source: Capterra