HealthcareSource Quality Talent Suite Software

Worst software

Worst software company for job applications

Pros

Nothing just so much data entry to fill applications

Cons

Worst- When you fill application to each hospital you have to enter same lengthy application all over again

Helps handle healthcare staffing

Pros

Makes it easy for a staffing team to find availability and match it to orders.
There are many ways to find what you need and staff directly from that location.
Certification options by region and client, help you to never staff someone that has a mandatory expired credential.
Direct access to the API makes out of the box reporting or mass updating records easy.

Cons

Client calendars can be difficult to read, especially for long term assignments.
Getting lost in the admin screen is very easy.
Not all of the reports follow the rules of the filters you select.

Scheduling with HCS

Pros

I am able to search through our nurses and clients with multiple categories. When I void a schedule, I am able to put a reason for us to better understand why it needed to be voided.

Cons

Once a client is entered, you are not able to void them or make them inactive. We have some duplicates because of that.

HealthcareSource

Once you are used it it, it is very efficient and useful.

Pros

There are a lot of features with HealthcareSource that makes it easier for me to manage both temps and clients. With the great help of HCS reps, you are able to tailor the system according to needs. HCS also offers trainings on all aspects of their system.

Cons

HCS takes a little getting used to. The interface wasn't as clean as our previous system so it may take a little longer to find certain things.

Loyal customer for years but they have fallen behind

Pros

Excellent customer service and take your suggestions for software improvements seriously.

Cons

Are falling behind in functionality and the newer versions are clunky and very busy not a clean interface.

Extremely disappointed.

The evaluation system is cumbersome and difficult to use. We changed our templates last year to make it easier. Unfortunately, healthcare source does not work well with other HRIS systems, as we have had trouble with the file fees due to the inflexibility of how healthcare source sets them up. It has been a nightmare - duplicate evaluations being assigned, old evaluations being assigned, or no evaluations assigned at all. The performance manager system was upgraded a few weeks ago and now the reports that we ran previously are gone and no one from support seems to know how to recreate the reports that they had in their system 2 months ago. Support is not very supportive. I am extremely disappointed with this system. We are looking for another one.

Pros

It is a step above paper evaluations as it can assign weighted scores and store evaluations.

Cons

Very difficult to customize. Reports are not easy to run. Upgrades discontinue good reporting with less usable ones. Not compatible with well known HRIS systems.

HealthCare Source LMS

Pros

Very attentive sales and customer support staff. The sales and demo process was good, and the staff was not pushy, very honest.

Cons

Unfortunately the LMS was not very with the times. It had an old looking interface, and could not integrate with this that we required.

Very positive experience with NetLearning

We have been very impressed with NetLearning from the start of the implementation process. Easy to navigate for both managers and employees, user-friendly when it comes to the creation of our own courses/classes. We have integrated NetLearning with NetCompetency and Performance Manager for all-inclusive Talent Suite, and so far have been very satisfied with the overall performance and customer service support.

Pros

Easy to use; ability to generate reports and track employees' training progress

HRIS Specialist

Very basic Applicant Tracking System. Reports are basic.

Pros

Cheap

Cons

Not robust.

HRIS Specialist

The software is not robust enough for today's recruiting needs.

Pros

Cost

Cons

Several limitations for configuration, CRM, job boards, and so on.

Good suite, just not enough advancement with tools.

Pros

Offers many solutions for HR - including performance appraisals, ATS and learning competency packages.

Cons

The lack of advancement with the products - PositionManager update has been talked about for 2 years but is not available to all users. Very frustrating.

Admin Assistant

Pros

Very easy to use, can track applicants, run reports, send emails

Cons

I do not have any complaints. When I did use this, I found it to be a great system.

Assessments

Pros

It is an easy to read assessment with suggested questions to ask during the interview.

Cons

It is somewhat generic and is not a versatile as I would like.

We like Position Manager!

Pros

Position Manager allowed us to move from a paper process for our job applicant to a fully electronic process. The implementation was handled quickly and effectively. It is easy for applicants, our recruiting staff and for our hiring managers.

Cons

There are some additional features that we are hopeful to take advantage of with their next upgrade. We are waiting for that upgrade anxiously.

Position Manager

Pros

I like everything about this system.

Cons

I have no problems with the system for what I use it for at work.

HealthcareSource HRA - Reference Assessment

Pros

I like the technical support that HealthcareSource gives; anytime there is trouble, they are right there.

Cons

The report functions need improvement, and sometimes better questions.

Review from Employee Benefits Manager

Pros

Saves much time and paper. Less filing! Performance Manager allows us to have everything at our fingertips.

Cons

There's nothing I dislike from my perspective.

I vote yes for HealthcareSource!

Pros

HealthcareSource is extremely user-friendly.

Cons

Since HealthcareSource is a web-based program, it becomes difficult to use at the office from time to time.

An efficient, invaluable resource!

Pros

Our Recruitment Manager has consistently reported that the vendor support for Position Manager has been excellent and responsive. The applicant tracking system has provided our HR Department enormous efficiency and has saved reams of paper and hours of time for our HR staff and program managers. The easy access to data and reports have allowed us to make better, informed decisions.

Cons

Our organization has purchased Performance Manager as well. Unfortunately, we have not yet been able to implement the software and look forward to gaining the same efficiency and improved access to data that we have experienced with Position Manager.

We have been using the online training component of Performance Manager and haven't been completely satisfied with the software or initial setup. I understand that HealthcareSource will be implementing NetLearning in the future to strengthen this component.

Meghan Richards Review

Pros

We use it for ACT training, and it works great to get our annual compliance training done effectively and in a timely manner.

Cons

When an employee gets a question wrong, they do not what question they got wrong. They only know if they failed the test. I wish that could be changed.