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HealthcareSource Quality Talent Suite software

32 reviews(4.0/5)
32 reviews(4.0/5)

Designed exclusively for the healthcare industry, HealthcareSource provides a talent management platform with a variety of features, including applicant tracking, onboarding, learning management, performance management, and more.

HealthcareSource's Position Manager focuses primarily on applicant tracking and onboarding new staff. HealthcareSource helps prevent inefficiencies from the start, helping HR professionals focus on hiring and retaining the best possible staff.

The Performance Manager provides multiple features to manage and monitor staff performance. The system automates workflow for performance appraisals, compensation, and more. By providing reminders for goal checking, HealthcareSource helps ensure that staff are meeting goals for the current period, and are on track to expand their goals during the next.

The HealthcareSource family of systems support a variety of Operating Systems. Position Manager 10 supports Internet Explorer 6.0, 7.0, and 8.0, Position Manager 11 supports Internet Explorer 8.0 and 9.0, Performance Manager supports Internet Explorer 7.0, 8.0, 9.0, and Firefox 10+ and Chrome 16+. The NetLearning Learning Administrator supports Internet Explorer 7.0, 8.0, and 9.0.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

Popular Guides Featuring this Product

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32 Reviews of HealthcareSource Quality Talent Suite

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  • Gregory from Infinity

    Specialty: Healthcare / Medical

    Number of employees: 1,001-5,000 employees

    April 2018

    Helps handle healthcare staffing

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Makes it easy for a staffing team to find availability and match it to orders.
    There are many ways to find what you need and staff directly from that location.
    Certification options by region and client, help you to never staff someone that has a mandatory expired credential.
    Direct access to the API makes out of the box reporting or mass updating records easy.

    Cons

    Client calendars can be difficult to read, especially for long term assignments.
    Getting lost in the admin screen is very easy.
    Not all of the reports follow the rules of the filters you select.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Joe from NurseRegistry

    Specialty: Healthcare / Medical

    Number of employees: 11-50 employees

    February 2018

    Scheduling with HCS

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I am able to search through our nurses and clients with multiple categories. When I void a schedule, I am able to put a reason for us to better understand why it needed to be voided.

    Cons

    Once a client is entered, you are not able to void them or make them inactive. We have some duplicates because of that.

    This review was submitted organically. No incentive was offered
    Review Source

  • Amberlynn from NurseRegistry

    Specialty: Healthcare / Medical

    Number of employees: 11-50 employees

    February 2018

    HealthcareSource

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Once you are used it it, it is very efficient and useful.

    Pros

    There are a lot of features with HealthcareSource that makes it easier for me to manage both temps and clients. With the great help of HCS reps, you are able to tailor the system according to needs. HCS also offers trainings on all aspects of their system.

    Cons

    HCS takes a little getting used to. The interface wasn't as clean as our previous system so it may take a little longer to find certain things.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Diana from Phelps County Regional Medical Center

    October 2017

    Loyal customer for years but they have fallen behind

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Excellent customer service and take your suggestions for software improvements seriously.

    Cons

    Are falling behind in functionality and the newer versions are clunky and very busy not a clean interface.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Vice President from Presby's Inspired Life

    Number of employees: 501-1,000 employees

    March 2017

    Extremely disappointed.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The evaluation system is cumbersome and difficult to use. We changed our templates last year to make it easier. Unfortunately, healthcare source does not work well with other HRIS systems, as we have had trouble with the file fees due to the inflexibility of how healthcare source sets them up. It has been a nightmare - duplicate evaluations being assigned, old evaluations being assigned, or no evaluations assigned at all. The performance manager system was upgraded a few weeks ago and now the reports that we ran previously are gone and no one from support seems to know how to recreate the reports that they had in their system 2 months ago. Support is not very supportive. I am extremely disappointed with this system. We are looking for another one.

    Pros

    It is a step above paper evaluations as it can assign weighted scores and store evaluations.

    Cons

    Very difficult to customize. Reports are not easy to run. Upgrades discontinue good reporting with less usable ones. Not compatible with well known HRIS systems.

    Review Source: Capterra

  • Jessica from Western Reserve Hospital

    Specialty: Healthcare / Medical

    Number of employees: 1,001-5,000 employees

    February 2017

    HealthCare Source LMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very attentive sales and customer support staff. The sales and demo process was good, and the staff was not pushy, very honest.

    Cons

    Unfortunately the LMS was not very with the times. It had an old looking interface, and could not integrate with this that we required.

  • Elena from Fresno Surgical Hospital

    Specialty: Healthcare / Medical

    Number of employees: 201-500 employees

    December 2016

    Very positive experience with NetLearning

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been very impressed with NetLearning from the start of the implementation process. Easy to navigate for both managers and employees, user-friendly when it comes to the creation of our own courses/classes. We have integrated NetLearning with NetCompetency and Performance Manager for all-inclusive Talent Suite, and so far have been very satisfied with the overall performance and customer service support.

    Pros

    Easy to use; ability to generate reports and track employees' training progress

  • Deborah from Southcentral Foundation

    Specialty: Healthcare / Medical

    Number of employees: 1,001-5,000 employees

    October 2016

    HRIS Specialist

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very basic Applicant Tracking System. Reports are basic.

    Pros

    Cheap

    Cons

    Not robust.

  • Deb from Southcentral Foundation

    Specialty: Healthcare / Medical

    Number of employees: 1,001-5,000 employees

    October 2016

    HRIS Specialist

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software is not robust enough for today's recruiting needs.

    Pros

    Cost

    Cons

    Several limitations for configuration, CRM, job boards, and so on.

  • Amber from Fisher-TItus Medical CEnter

    Specialty: Healthcare / Medical

    September 2016

    Good suite, just not enough advancement with tools.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Offers many solutions for HR - including performance appraisals, ATS and learning competency packages.

    Cons

    The lack of advancement with the products - PositionManager update has been talked about for 2 years but is not available to all users. Very frustrating.

  • Shannon from Rheumatic Disease Associates

    Specialty: Healthcare / Medical

    September 2016

    Admin Assistant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use, can track applicants, run reports, send emails

    Cons

    I do not have any complaints. When I did use this, I found it to be a great system.

  • Ashley from HCA

    Specialty: Healthcare / Medical

    September 2016

    Assessments

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It is an easy to read assessment with suggested questions to ask during the interview.

    Cons

    It is somewhat generic and is not a versatile as I would like.

  • Michele from Mercy Hospital Iowa City

    Specialty: Healthcare / Medical

    February 2015

    We like Position Manager!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Position Manager allowed us to move from a paper process for our job applicant to a fully electronic process. The implementation was handled quickly and effectively. It is easy for applicants, our recruiting staff and for our hiring managers.

    Cons

    There are some additional features that we are hopeful to take advantage of with their next upgrade. We are waiting for that upgrade anxiously.

  • Colomba from BSA Health System

    Specialty: Healthcare / Medical

    June 2014

    Position Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like everything about this system.

    Cons

    I have no problems with the system for what I use it for at work.

  • Cruz from BSA Health System

    Specialty: Healthcare / Medical

    June 2014

    HealthcareSource HRA - Reference Assessment

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the technical support that HealthcareSource gives; anytime there is trouble, they are right there.

    Cons

    The report functions need improvement, and sometimes better questions.

  • Patti from Sheppard Pratt Health System

    Specialty: Healthcare / Medical

    June 2014

    Review from Employee Benefits Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Saves much time and paper. Less filing! Performance Manager allows us to have everything at our fingertips.

    Cons

    There's nothing I dislike from my perspective.

  • Leethia from GBMC

    Specialty: Healthcare / Medical

    June 2014

    I vote yes for HealthcareSource!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    HealthcareSource is extremely user-friendly.

    Cons

    Since HealthcareSource is a web-based program, it becomes difficult to use at the office from time to time.

  • Kathi from Sheppard Pratt Health System

    Specialty: Healthcare / Medical

    June 2014

    An efficient, invaluable resource!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Our Recruitment Manager has consistently reported that the vendor support for Position Manager has been excellent and responsive. The applicant tracking system has provided our HR Department enormous efficiency and has saved reams of paper and hours of time for our HR staff and program managers. The easy access to data and reports have allowed us to make better, informed decisions.

    Cons

    Our organization has purchased Performance Manager as well. Unfortunately, we have not yet been able to implement the software and look forward to gaining the same efficiency and improved access to data that we have experienced with Position Manager.

    We have been using the online training component of Performance Manager and haven't been completely satisfied with the software or initial setup. I understand that HealthcareSource will be implementing NetLearning in the future to strengthen this component.

  • Meghan from Sheppard Pratt Health System

    Specialty: Healthcare / Medical

    June 2014

    Meghan Richards Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We use it for ACT training, and it works great to get our annual compliance training done effectively and in a timely manner.

    Cons

    When an employee gets a question wrong, they do not what question they got wrong. They only know if they failed the test. I wish that could be changed.

  • Sheldon from Baptist Saint Anthony Health Systems

    Specialty: Healthcare / Medical

    June 2014

    Finally, a good product for talent acquisitions.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product is fully functional and works quickly every single time. It's very easy to pick up and learn, and it makes my job easier every day. The technical support is outstanding as well.

    Cons

    No issues. The product works great every single day that I come to work.

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