HealthcareSource Quality Talent Suite Software

Pros

Very attentive sales and customer support staff. The sales and demo process was good, and the staff was not pushy, very honest.

Cons

Unfortunately the LMS was not very with the times. It had an old looking interface, and could not integrate with this that we required.

We have been very impressed with NetLearning from the start of the implementation process. Easy to navigate for both managers and employees, user-friendly when it comes to the creation of our own courses/classes. We have integrated NetLearning with NetCompetency and Performance Manager for all-inclusive Talent Suite, and so far have been very satisfied with the overall performance and customer service support.

Pros

Easy to use; ability to generate reports and track employees' training progress

Very basic Applicant Tracking System. Reports are basic.

Pros

Cheap

Cons

Not robust.

Advice to Others

Look at Talent Acquisition software.

The software is not robust enough for today's recruiting needs.

Pros

Cost

Cons

Several limitations for configuration, CRM, job boards, and so on.

Advice to Others

Consider looking at Talent Acquisition platforms.

Likes Best

Offers many solutions for HR - including performance appraisals, ATS and learning competency packages.

Likes Least

The lack of advancement with the products - PositionManager update has been talked about for 2 years but is not available to all users. Very frustrating.

Recommendations

Be sure to know how everything integrates - consider how the products allow you to communicate with leadership.

Likes Best

Very easy to use, can track applicants, run reports, send emails

Likes Least

I do not have any complaints. When I did use this, I found it to be a great system.

Recommendations

I would base my opinion off of my own experience with the software.

Likes Best

It is an easy to read assessment with suggested questions to ask during the interview.

Likes Least

It is somewhat generic and is not a versatile as I would like.

Recommendations

I have found that this is good for entry level talent.

Likes Best

Position Manager allowed us to move from a paper process for our job applicant to a fully electronic process. The implementation was handled quickly and effectively. It is easy for applicants, our recruiting staff and for our hiring managers.

Likes Least

There are some additional features that we are hopeful to take advantage of with their next upgrade. We are waiting for that upgrade anxiously.

Recommendations

This product can be integrated with your existing HRIS system, be sure to evaluate that and if you implement it, take full advantage of the transfer of information from PM to your system.

Likes Best

I like everything about this system.

Likes Least

I have no problems with the system for what I use it for at work.

Recommendations

No recommendation. I think the system works fine and is user-friendly.

Likes Best

I like the technical support that HealthcareSource gives; anytime there is trouble, they are right there.

Likes Least

The report functions need improvement, and sometimes better questions.

Recommendations

Look at the overall use of the product and make sure it's right for your system.

Likes Best

Saves much time and paper. Less filing! Performance Manager allows us to have everything at our fingertips.

Likes Least

There's nothing I dislike from my perspective.

Recommendations

Don't wait to get started. I am very excited to be able to use this product.

Likes Best

HealthcareSource is extremely user-friendly.

Likes Least

Since HealthcareSource is a web-based program, it becomes difficult to use at the office from time to time.

Recommendations

Be sure to have proper training before using the system. When HealthcareSource is used to its fullest potential, it creates workflow efficiency.

Likes Best

Our Recruitment Manager has consistently reported that the vendor support for Position Manager has been excellent and responsive. The applicant tracking system has provided our HR Department enormous efficiency and has saved reams of paper and hours of time for our HR staff and program managers. The easy access to data and reports have allowed us to make better, informed decisions.

Likes Least

Our organization has purchased Performance Manager as well. Unfortunately, we have not yet been able to implement the software and look forward to gaining the same efficiency and improved access to data that we have experienced with Position Manager.

We have been using the online training component of Performance Manager and haven't been completely satisfied with the software or initial setup. I understand that HealthcareSource will be implementing NetLearning in the future to strengthen this component.

Recommendations

Be sure to include key managers/users in the software evaluation process.

Likes Best

We use it for ACT training, and it works great to get our annual compliance training done effectively and in a timely manner.

Likes Least

When an employee gets a question wrong, they do not what question they got wrong. They only know if they failed the test. I wish that could be changed.

Recommendations

None at this time. I think this is a great system overall.

Likes Best

The product is fully functional and works quickly every single time. It's very easy to pick up and learn, and it makes my job easier every day. The technical support is outstanding as well.

Likes Least

No issues. The product works great every single day that I come to work.

Recommendations

Give this system a try, It will make your life and your employees' lives easier.

Likes Best

It's very detailed and helpful. It cuts down time.

Likes Least

I find it overwhelming to use if you are not familiar with it.

Recommendations

This tool is very efficient and makes your job less stressful.

Likes Best

I really like this product because it is very easy to keep in constant contact with hiring managers that do not share the same location as you.

Likes Least

It is a little overwhelming for people who have never used online tracking systems before. There's just so much to learn. I have been here almost a year and feel like I still don't know everything!! (Not a bad thing; just a lot to learn!)

Recommendations

Take your time when learning. Do not rush through tutorials and really focus on what you are being told. If you learn correctly, it is a great program!

Likes Best

Very user-friendly. Support staff is timely in getting back to you if you have any questions. Increased productivity by tracking your work.

Likes Least

Nothing. I would not change anything. I do not have any problems with it.

Recommendations

Watch the tutorial and don't hesitate to ask questions. Worth every penny!

Likes Best

Easy to use. Easy to track candidates and communicate with managers when asking them for updates.

Likes Least

I wish there was a way to create a pool of second choice candidates who have already been interviewed but not selected for positions - people who were really good that would like to consider them for the future. They just seem to get lost or forgotten about right now because once the position is closed, that's it for their application until they apply again later. At that point, we may or may not even remember them.

Recommendations

You will come up with your own way of navigating the system in time, but it is pretty easy to learn and use day-to-day.

Likes Best

It's easy to navigate throughout the system. Even when you are not sure about something, you can normally find the answer without asking anyone.

Likes Least

There are a few things that I would have liked to be improved on the "Feedback" piece in Performance Manager. It would be nice to send corrective actions to multiple parties and for the final party who gives the "okay" to receive a confirmation once the process is complete.

Recommendations

I would recommend that you take advantage of all of the things this software offers. This could be valuable to any organization.