It is a hassle free software and the best part is the friendly team for customer support!!!

As a human resource associate, I have handled and administered various HR products. And I can say with conviction that this is the best team which provides a great customer support. The team responds to our queries and resolves it immediately. The team also patiently listens to us, understands our minute challenges and addresses them effectively till we understand it thoroughly.

Pros

• Simple and easy to use interface • User friendly access • Friendly crew • Immediate help for troubleshooting • Hassle free user logins • Good customization features • Smooth and quick implementation • Easier navigations within the portal • Provides transparency in the reward process to associates • Always up for enhancements • Listens and implements customer/user feedbacks

Cons

• No facility to redeem less than 50 points, will be great if the desired amount can be redeemed • 20 days duration to get the final redeemed points after redeeming it, will be great if the user gets the points in a week or so • Less options for redeeming points as cash, will be great if few more options can be added for that • Customizable analysis and report making features can be enabled

HiFives empowers Recognition & helps in retention- Anyone, Anytime, Anywhere,

The rewarding platform has been fast, cost effective, timely & there is transparency in the overall Rewards process. Timely rewarding improves efficiency, and delivers a more personalized customer experience. Transparency in the process helps create a Just & fair culture within - since everyone is being assesses using the same lens Reduces the risk of manual errors, since everything is automated & seamless Employees are given various choices or redemption

Pros

Its customization, the ease of using the software, the overall workflow, the value additions. Its a recognition platform that provides solutioning towards business outcomes. An Easy recognition platform to get started & easier to be maintained. HiFives platform helps employees to make appreciation meaningful and visible Enables people to amplify recognition with likes and comments Integration process has been seamless The after-sales service has been the best Overall, we have had a delightful experience

Cons

None, thus far Overall process has been seamless and all inputs are taken seriously by the hifives team and we get immediate solutions as well

Worth it , One of the best in his segment in today’s market

Pros

1. Good End User experience 2. Customisation feature as per the need 3. Simple & Clear Design layout 4. Customer Support 5. User friendliness

Cons

1. Look & Feel may improve 2. Multiple Dashboard of Reports

Best platform for virtual recognition & Best in class customer service

HiFives is a very user friendly platform and is definitely a stand-out product in the market. The service provided by [SENSITIVE CONTENT] & team has been incredible. They have covered most of the recognition types that are trending in the industry over the last decade and have been upgrading to the latest policies too. They keep sharing new insights & best practices to their clients regularly, helps much in fine tuning our internal processes as well.

Pros

Easy to navigate and manage on own. Easy to adapt to the organizations recognition policy.

Cons

More redemption options can be provided.

Great Platform for Employee rewards and recognition

We are happy with overall experience from the tool and especially with the support team. Always up for the suggestions and open for feedbacks and also share brilliant ideas with us, to make any new reward initiatives more productive.

Pros

The platform can be tailor made as per your requirement. Use for user to understand and implement. It helps to customize as per your branding.

Cons

Employee data upload can be made more easy and admin friendly. Currently, need to update twice.