HiFives

RATING:

4.5

(23)

About HiFives

HiFives is a SaaS platform that enables small to large organizations to digitize, automate and transform employee reward, recognition, engagement and experience. The platform enables managers and co-workers to nominate, recognize and reward employees using a points-based system. HiFives provides features such as budget management, jury-based evaluation and multi-level approval workflows along with a global redemption system with country-specific e-gift card options. It also offers social and gamification features such as a wall of fame, leaderboards, e-certificates and digital badges. HiFives integrates with existing HRMS and ERP systems for Single Sign-on and backend data updates.

HiFives Pricing

Setup Charges (based on scope and complexity) and a monthly subscription

Starting price: 

$0.25 one time

Free trial: 

Available

Free version: 

Not Available

Wall of Fame
Slide 1 of 5

HiFives Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for HiFives

1 - 5 of 23 Reviews

User Profile

Ishwarya

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

It is a hassle free software and the best part is the friendly team for customer support!!!

As a human resource associate, I have handled and administered various HR products. And I can say with conviction that this is the best team which provides a great customer support. The team responds to our queries and resolves it immediately. The team also patiently listens to us, understands our minute challenges and addresses them effectively till we understand it thoroughly.

PROS

• Simple and easy to use interface • User friendly access • Friendly crew • Immediate help for troubleshooting • Hassle free user logins • Good customization features • Smooth and quick implementation • Easier navigations within the portal • Provides transparency in the reward process to associates • Always up for enhancements • Listens and implements customer/user feedbacks

CONS

• No facility to redeem less than 50 points, will be great if the desired amount can be redeemed • 20 days duration to get the final redeemed points after redeeming it, will be great if the user gets the points in a week or so • Less options for redeeming points as cash, will be great if few more options can be added for that • Customizable analysis and report making features can be enabled

Vendor Response

Thanks for the review. We welcome your feedback and inputs to keep enhancing the product.

Replied December 2021

Mary

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

HiFives empowers Recognition & helps in retention- Anyone, Anytime, Anywhere,

The rewarding platform has been fast, cost effective, timely & there is transparency in the overall Rewards process. Timely rewarding improves efficiency, and delivers a more personalized customer experience. Transparency in the process helps create a Just & fair culture within - since everyone is being assesses using the same lens Reduces the risk of manual errors, since everything is automated & seamless Employees are given various choices or redemption

PROS

Its customization, the ease of using the software, the overall workflow, the value additions. Its a recognition platform that provides solutioning towards business outcomes. An Easy recognition platform to get started & easier to be maintained. HiFives platform helps employees to make appreciation meaningful and visible Enables people to amplify recognition with likes and comments Integration process has been seamless The after-sales service has been the best Overall, we have had a delightful experience

CONS

None, thus far Overall process has been seamless and all inputs are taken seriously by the hifives team and we get immediate solutions as well

Reason for choosing HiFives

The customer-centricity orientation of the team that presented the product- no drama and everything was straight forward. The customization part- they accommodated all kinds of customization The user interface and the user experience we had during the demo and the sample testing Overall, a delight to be associated with Hifives. rock on team!

Vendor Response

Thanks for the review and all the support!

Replied November 2021

Kuntal

Mining & Metals, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2021

Worth it , One of the best in his segment in today’s market

PROS

1. Good End User experience 2. Customisation feature as per the need 3. Simple & Clear Design layout 4. Customer Support 5. User friendliness

CONS

1. Look & Feel may improve 2. Multiple Dashboard of Reports

Vendor Response

Thanks for the review. We will be launching a new version in November 2021 with an enhanced UX.

Replied October 2021

Ruby

Staffing and Recruiting, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Excellent Application!

Hifives is one stop destination in rewarding, recognizing and keeping our employees always motivated and satisfied at work. I already had my experience with Hifives in my previous organisation and it was much appreciated so i thought of bringing the same to be implemented here at Certified konsult.. Our special thanks to [sensitive content hidden] and team for the implementation and being very helpful whenever wherever needed..

PROS

Very easy to access, has different rewarding options, companies having remote, Hybrid work space this is Highy recommended..

CONS

1. Transferring gems betwen peers to peers can be developed2. If there is anything that can be like conducting online events, Lucky draws, contests can be appreciated

Vendor Response

Thank you for your feedback and inputs. We have the Stories and Challenges modules in the platform that can be used for contests and other employee engagement events. We will share more details with you shortly.

Replied March 2023

Sachin

Consumer Goods, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Review of our ROTS portal

We are having fantastic experience with HiFives. Employee and their Manager are getting details what they want that to in most simple yet efficient way.

PROS

Different types of reports available in software helps all i.e. employee, managers and administrator as well. User Interface is also very simple.

CONS

Nothing specific. So far required services are received.

Reason for choosing HiFives

Feedback from other clients and looking at the UI of HiFives.

Vendor Response

@Sachin, thank you so much for your feedback. We really appreciate our partnership with your organization and look forward to working together.

Replied February 2023