HiFives

HiFives

RATING:

4.53

(17)

About HiFives

HiFives is a SaaS platform that enables small to large organizations to digitize, automate and transform employee reward, recognition, engagement and experience. The platform enables managers and co-workers to nominate, recognize and reward employees using a points-based system. HiFives provides features such as budget management, jury-based evaluation and multi-level approval workflows along with a global redemption system with country-specific e-gift card options. It also offers social and gamification features such as a wall of fame, leaderboards, e-certificates and digital badges. HiFives integrates with existing HRMS and ERP systems for Single Sign-on and backend data updates. ...

HiFives Pricing

Setup Charges (based on scope and complexity) and a monthly subscription

Starting price: 

$0.25 one time

Free trial: 

Available

Free version: 

Not Available

Wall of Fame
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HiFives Reviews

Overall Rating

4.53

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 17 reviews

Ishwarya

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2021

It is a hassle free software and the best part is the friendly team for customer support!!!

As a human resource associate, I have handled and administered various HR products. And I can say with conviction that this is the best team which provides a great customer support. The team responds to our queries and resolves it immediately. The team also patiently listens to us, understands our minute challenges and addresses them effectively till we understand it thoroughly.

Pros

• Simple and easy to use interface • User friendly access • Friendly crew • Immediate help for troubleshooting • Hassle free user logins • Good customization features • Smooth and quick implementation • Easier navigations within the portal • Provides transparency in the reward process to associates • Always up for enhancements • Listens and implements customer/user feedbacks

Cons

• No facility to redeem less than 50 points, will be great if the desired amount can be redeemed • 20 days duration to get the final redeemed points after redeeming it, will be great if the user gets the points in a week or so • Less options for redeeming points as cash, will be great if few more options can be added for that • Customizable analysis and report making features can be enabled

Response from HiFives

Thanks for the review. We welcome your feedback and inputs to keep enhancing the product.

Replied December 2021

Mary

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

HiFives empowers Recognition & helps in retention- Anyone, Anytime, Anywhere,

The rewarding platform has been fast, cost effective, timely & there is transparency in the overall Rewards process. Timely rewarding improves efficiency, and delivers a more personalized customer experience. Transparency in the process helps create a Just & fair culture within - since everyone is being assesses using the same lens Reduces the risk of manual errors, since everything is automated & seamless Employees are given various choices or redemption

Pros

Its customization, the ease of using the software, the overall workflow, the value additions. Its a recognition platform that provides solutioning towards business outcomes. An Easy recognition platform to get started & easier to be maintained. HiFives platform helps employees to make appreciation meaningful and visible Enables people to amplify recognition with likes and comments Integration process has been seamless The after-sales service has been the best Overall, we have had a delightful experience

Cons

None, thus far Overall process has been seamless and all inputs are taken seriously by the hifives team and we get immediate solutions as well

Reasons for choosing HiFives

The customer-centricity orientation of the team that presented the product- no drama and everything was straight forward. The customization part- they accommodated all kinds of customization The user interface and the user experience we had during the demo and the sample testing Overall, a delight to be associated with Hifives. rock on team!

Response from HiFives

Thanks for the review and all the support!

Replied November 2021

Kuntal

Company size: 10,000+ employees

Industry: Mining & Metals

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

October 2021

Worth it , One of the best in his segment in today’s market

Pros

1. Good End User experience 2. Customisation feature as per the need 3. Simple & Clear Design layout 4. Customer Support 5. User friendliness

Cons

1. Look & Feel may improve 2. Multiple Dashboard of Reports

Response from HiFives

Thanks for the review. We will be launching a new version in November 2021 with an enhanced UX.

Replied October 2021

Anil

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2022

User Friendly Rewards Platform

Great tool. I would recommend to my network.

Pros

HiFive does regular visit to the process and tool. Its very user friendly.

Cons

Employee communication to market new features within HiFive

Reasons for choosing HiFives

Flexibility to add new features and customer support response time.

Prashanth

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2021

Best platform for virtual recognition & Best in class customer service

HiFives is a very user friendly platform and is definitely a stand-out product in the market. The service provided by [SENSITIVE CONTENT] & team has been incredible. They have covered most of the recognition types that are trending in the industry over the last decade and have been upgrading to the latest policies too. They keep sharing new insights & best practices to their clients regularly, helps much in fine tuning our internal processes as well.

Pros

Easy to navigate and manage on own. Easy to adapt to the organizations recognition policy.

Cons

More redemption options can be provided.

Response from HiFives

Thanks, Prashanth for the support! The new version that will be launching in the coming weeks will hopefully enhance the employee experience further.

Replied December 2021