This Software is leaving the market!
Value for Money
Up until now, other than the fact that it is somewhat outdated, we have used it effectively since 2006.
I have used this software since 2006. It has served its purpose up until now. It is based on an old technology but it still works for all intents and purposes.
I have been told by Talemetry's Account Rep that the company is "going in another direction", and when Microsoft no longer supports Internet Explorer Hiredesk will no longer exist. They have not communicated this to their subscribers by any official communication, and when questioned about this issue the rep just kept repeating that she will escalate this internally. They have a script to follow to be sure. Essentially they will continue taking your money until they shut it down. There have been no updates for a few years now. As a boutique recruitment firm it will be a large and expensive program to move all of our data, so some notice would have been most appreciated. Unfortunate that this is how they have chosen to treat their long term customers. "We aren't forcing anyone to stay." We will definitely never recommend this company or any of their existing products to anyone going forward. Highly disappointing and bordering on unethical.