--- title: "HireRight Software Reviews, Demo & Pricing - 2026" description: "Review of HireRight Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/hireright-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Background Check Software](https://www.softwareadvice.com/hr/background-check-comparison/) / HireRight Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/hireright-profile/reviews/) # HireRight Review Custom quote 1 plan Wondering if HireRight is right for your organization? Our Background Check Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview HireRight 3.8 [(22)](https://www.softwareadvice.com/hr/hireright-profile/reviews/) Pricing Pricing available upon request ### About HireRight HireRight provides employment tech-enabled background screening services for small to large organizations across various industries such as transportation, healthcare, retail, education, non-profits and more. It facilitates the candidate’s entire onboarding journey, from information submission to report creation. HireRight conducts criminal history searches of candidates based on internal policies, legal requirements, time constraints and type of job positions. Professionals can perform identity checks by validating passport and government-issued identification cards and verify employment histories, educational degrees, and professional licenses. It provides electronic Form I-9 and E-Verify solutions through a web portal to confirm eligibility of applicants via an automated error checking process. HireRight's technology also integrates with multiple applicant tracking systems (ATS) and HR services such as ADP, Ceridian, Greenhouse, Jobvite, Avature, Click Boarding, IBM Kenexa, myStaffingPro, Lumesse and more. It offers three different pricing solutions based on the criminal records accessed across different locations. Do you work for HireRight? [Manage this product listing](https://www.g2.com/products/hireright/claim_requests/new?auto=true) Wondering if HireRight is right for your organization? Our Background Check Software selection experts can help you in 15 minutes or less. ## HireRight User Interface ## Popular HireRight Alternatives Main Product HireRight 3.8 [(22)](https://www.softwareadvice.com/hr/hireright-profile/reviews/) Ratings Breakdown - 3.82Ease of use - 3.50Value for money - 3.50Customer support - 4.0Functionality Pricing Available upon request Get Price Alternative Product [Zinc](https://www.softwareadvice.com/product/284930-Zinc/) 4.8 [(221)](https://www.softwareadvice.com/product/284930-Zinc/reviews/) Ratings Breakdown - 4.81Ease of use - 4.66Value for money - 4.85Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [HiPeople](https://www.softwareadvice.com/hr/hipeople-profile/) 4.8 [(1563)](https://www.softwareadvice.com/hr/hipeople-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.62Value for money - 4.68Customer support - 4.77Functionality Pricing Available upon request Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1398)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [Checkr](https://www.softwareadvice.com/hr-services/checkr-profile/) 4.5 [(304)](https://www.softwareadvice.com/hr-services/checkr-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.38Value for money - 4.15Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Mitratech AssureHire](https://www.softwareadvice.com/reference-check/assurehire-profile/) 4.6 [(36)](https://www.softwareadvice.com/reference-check/assurehire-profile/#reviews) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.51Customer support - 4.53Functionality Pricing Available upon request Get Price ## HireRight Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## HireRight Features - Popular features found in Background Check Background Screening Batch Processing Employment Screening Online Applications Reference Checking Reporting & Statistics Screening Services Integration Self Service Portal Status Tracking Tenant Screening - More features of HireRight Activity Dashboard API Applicant Tracking Compliance Tracking Data Verification Employee Onboarding Employment Eligibility Verification Historical Reporting Identity Verification Onboarding Recruiting Firms Recruitment Management Reporting/Analytics Search/Filter Third-Party Integrations ## HireRight Integrations ClearCo Integration rated undefined from -1 review myStaffingPro Integration rated undefined from -1 review Greenhouse Integration rated undefined from -1 review SmartRecruiters Integration rated undefined from -1 review Jobvite Integration rated undefined from -1 review PeopleFluent Talent Management Integration rated undefined from -1 review See all 13 integrations ## HireRight User Reviews ## HireRight customer ratings - Overall rating: 3.8/5 - Total reviews: 22 ### Rating distribution - 5 stars: 9 reviews (41%) - 4 stars: 7 reviews (32%) - 3 stars: 1 reviews (5%) - 2 stars: 2 reviews (9%) - 1 star: 3 reviews (14%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.5/5 - Customer support: 3.5/5 - Functionality: 4/5 --- ### Easy Background Screening - Overall rating: 5/5 - Reviewer: Kerri M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We send employees into client's homes, so we wanted to ensure that we are only hiring the best people. Having a clear background check provides reassurance for our clients and other employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system interfaces with our payroll and ATS systems, so we can easily complete the hiring process without delay. You can create customized packages - or use a standard one - depending on your hiring needs. The results come back quickly and accurately. #### Cons There are no concerns with this product. The interface is easy to use and the results are easy to find. --- ### Must have for new employees and clients - Overall rating: 4/5 - Reviewer: Stephen B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to start a background check. The dashboard provide a clean way to review and also allocate costs to projects #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Provide easy and comprehensive background checks for new employees #### Cons Different levels of background checks cost more. would prefer on level #### Reasons for switching to HireRight more comprehensive reports. They have not missed anything --- ### Streamlined Background screening and I-9 & E-verify administration - Overall rating: 4/5 - Reviewer: Fernando G. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HireRIght support team is very responsive and helpful customer support team that quickly addresses questions and resolves issues throughout the screening process. I-9 administration that simplifies employment verification and helps streamline onboarding and compliance. #### Cons Background processing times can take longer than expected, particularly when information requires additional verification. --- ### Very Unhappy with HireRight - Overall rating: 1/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Utilities - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very poor. Their captive arrangement with UKG is frustrating because they are not motivated to do a good job to keep your business. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros aligned with UKG so this makes them a ready partner. #### Cons So many things. Horrible service and their inability to effectively meet our needs. --- ### One-stop shopping with accuracy - Overall rating: 5/5 - Reviewer: Meg T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We chose Hire Right because ideally we wanted a source to do our criminal backgrounds, MVR, and drug screening, along with driver monitoring services. They were able to make that happen. We had to go through credentialing and the person who came to inspect us was thorough and friendly, and assisted us to be sure we knew what we needed to do. Our account representative was amazing and they made it easy to select and use them. I had used once before with another employer but was not involved in the set up or selection. They went the extra mile for us. It is nice to have one stop shopping! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of integration into our current ATS/People management software. It was an easy process and the account rep guided us though and was available for questions. It is extremely thorough with details we need. #### Cons It can be a bit clunky to use if you need other things but there is a live chat that can help you through most things. #### Reasons for choosing HireRight Checkr was good, but they could not offer the driver monitoring offshoot #### Reasons for switching to HireRight We needed an inclusive option as our background provider could not offer us MVR or driver monitoring. We also wanted more options if we needed them. --- ### Easy to use background check system - Overall rating: 5/5 - Reviewer: Alicia D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has been an easy to set up, solid, reliable system for over a year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HireRight integrates with our HRIS (Ceridian-Dayforce) making background checks a simple part of our onboarding process. #### Cons If I have to go into the system to manually update something, its a little bit of learning curve to figure out where to go. #### Reasons for choosing HireRight Recommended by Cerdian #### Reasons for switching to HireRight We wanted a background check software that integrated with our HRIS --- ### Not good option for Startup companies!!! - Overall rating: 2/5 - Reviewer: Bhawana G. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's waste of money for the startup companies and very complex in nature as their internal team SLA is 48 hours to enable the reference check itself. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It has all the possible features for drug/health/criminal records / educational background. #### Cons Long waiting time for most of the tasks specially customer support & enabling the reference checks. I would not recommend this for startup companies. #### Reasons for switching to HireRight We made switch due to organizational changes and company growth. --- ### Trusted Platform - Overall rating: 4/5 - Reviewer: Kim M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a solid option for organizations that need comprehensive background checks, especially in regulated or high-volume hiring environments. With improved communication and consistency in turnaround times, the experience would be even stronger. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform is reliable and thorough. The reports are detailed and help ensure compliance and confidence in hiring decisions. #### Cons At times turnaround time can occasionally be longer than expected, and communication daring delays could be more proactive. --- ### Hire right is a good choice for less comprensive checks - Overall rating: 5/5 - Reviewer: Renee H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It's an easy to use program for lower grade background check, and more cost effective if your business doesn't have extra overhead #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The overall value for a quick background check, the fact that it's so easy to use, and the various options for more in-depth checks. #### Cons Sometimes it would take longer to get results, and purchases would be "pending" or in process for a lot longer than intended. --- ### Customer Service Severely Lacking! - Overall rating: 2/5 - Reviewer: Walter T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Frustrating! Irritating! Missing components from the background check, no answer regarding a timeline of when they would be added or available. Repeatedly called the listed customer service 800 number resulting in "Thank you for calling HireRight" and then immediately disconnecting. No option to leave a message or redirect your call. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Included in the Paychex HR Package .... sounded like a great deal #### Cons Absolutely no customer service Can't even answer the phone number listed for Customer Service Only correspond via "Do Not Reply Email" #### Reasons for choosing HireRight we didn't consider any other product as HireRight is part of the Paychex HR package we purchased. --- Showing 1 - 10 of 22 Reviews [See All Reviews](https://www.softwareadvice.com/hr/hireright-profile/reviews/) ## Other Top Recommended Background Check Software [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1398) Recently recommended **424** times [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) **4.2** (1820) Recently recommended **205** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4311) Recently recommended **173** times [Employment Hero](https://www.softwareadvice.com/hr/employment-hero-profile/) **4.4** (239) Recently recommended **47** times Stuck Between Options? 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