# HireRight Software Reviews, Demo & Pricing - 2026

> Review of HireRight Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hr/hireright-profile

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HireRight

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Overview

[Reviews](https://www.softwareadvice.com/hr/hireright-profile/reviews/)

# HireRight 2026: Benefits, Features & Pricing

Wondering if HireRight is right for your organization?

Our Background Check Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

HireRight

3.8

[(21)](https://www.softwareadvice.com/hr/hireright-profile/reviews/)

Pricing

Pricing available upon request

### About HireRight

HireRight provides employment tech-enabled background screening services for small to large organizations across various industries such as transportation, healthcare, retail, education, non-profits and more. It facilitates the candidate’s entire onboarding journey, from information submission to report creation.

HireRight conducts criminal history searches of candidates based on internal policies, legal requirements, time constraints and type of job positions. Professionals can perform identity checks by validating passport and government-issued identification cards and verify employment histories, educational degrees, and professional licenses. It provides electronic Form I-9 and E-Verify solutions through a web portal to confirm eligibility of applicants via an automated error checking process.

HireRight's technology also integrates with multiple applicant tracking systems (ATS) and HR services such as ADP, Ceridian, Greenhouse, Jobvite, Avature, Click Boarding, IBM Kenexa, myStaffingPro, Lumesse and more. It offers three different pricing solutions based on the criminal records accessed across different locations.

Wondering if HireRight is right for your organization?

Our Background Check Software selection experts can help you in 15 minutes or less.

## HireRight User Interface

## Popular HireRight Alternatives

Main Product

HireRight

3.8

[(21)](https://www.softwareadvice.com/hr/hireright-profile/reviews/)

Ratings Breakdown

-   3.81Ease of use
-   3.53Value for money
-   3.41Customer support
-   3.95Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Checkr](https://www.softwareadvice.com/hr-services/checkr-profile/)

4.5

[(301)](https://www.softwareadvice.com/hr-services/checkr-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.39Value for money
-   4.18Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Sterling](https://www.softwareadvice.com/construction/sterling-profile/)

4.0

[(30)](https://www.softwareadvice.com/construction/sterling-profile/reviews/)

Ratings Breakdown

-   4.17Ease of use
-   4.10Value for money
-   3.67Customer support
-   4.10Functionality

Pricing

Available upon request

Get Price

Alternative Product

[ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/)

4.2

[(457)](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   3.86Value for money
-   4.12Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Certn](https://www.softwareadvice.com/reference-check/certn-profile/)

4.6

[(81)](https://www.softwareadvice.com/reference-check/certn-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.48Value for money
-   4.59Customer support
-   4.49Functionality

Pricing

Starting at $10.00 one time

Get Price

Alternative Product

[Verified First](https://www.softwareadvice.com/reference-check/verified-first-profile/)

4.7

[(19)](https://www.softwareadvice.com/reference-check/verified-first-profile/#reviews)

Ratings Breakdown

-   4.89Ease of use
-   4.69Value for money
-   4.88Customer support
-   4.63Functionality

Pricing

Starting at $29.99 one time

Get Price

## HireRight Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## HireRight Features

-   Popular features found in Background Check
    
    Background Screening
    
    Batch Processing
    
    Employment Screening
    
    Online Applications
    
    Reference Checking
    
    Reporting & Statistics
    
    Screening Services Integration
    
    Self Service Portal
    
    Status Tracking
    
    Tenant Screening
    
-   More features of HireRight
    
    Activity Dashboard
    
    API
    
    Applicant Tracking
    
    Compliance Tracking
    
    Data Verification
    
    Employee Onboarding
    
    Employment Eligibility Verification
    
    Historical Reporting
    
    Identity Verification
    
    Onboarding
    
    Recruiting Firms
    
    Recruitment Management
    
    Reporting/Analytics
    
    Search/Filter
    
    Third-Party Integrations
    

## HireRight Integrations

ClearCo

Integration rated undefined from -1 review

myStaffingPro

Integration rated undefined from -1 review

Greenhouse

Integration rated undefined from -1 review

SmartRecruiters

Integration rated undefined from -1 review

Jobvite

Integration rated undefined from -1 review

PeopleFluent Talent Management

Integration rated undefined from -1 review

See all 13 integrations

## HireRight User Reviews

Overall Rating

3.8

Ratings Breakdown

5

43%

4

29%

3

5%

2

10%

1

14%

Secondary Ratings

Ease of Use

3.8

Value for money

3.5

Customer support

3.4

Functionality

4.0

Kerri M.

Verified reviewer

Human Resources

51-200 employees

Used other for less than 2 years

Review source

Reviewed March 2021

Easy Background Screening

5

We send employees into client's homes, so we wanted to ensure that we are only hiring the best people. Having a clear background check provides reassurance for our clients and other employees.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The system interfaces with our payroll and ATS systems, so we can easily complete the hiring process without delay. You can create customized packages - or use a standard one - depending on your hiring needs. The results come back quickly and accurately.

Cons:

There are no concerns with this product. The interface is easy to use and the results are easy to find.

Read More

SB

Stephen B.

Verified reviewer

Financial Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed October 2024

Must have for new employees and clients

4

Easy to start a background check. The dashboard provide a clean way to review and also allocate costs to projects

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Provide easy and comprehensive background checks for new employees

Cons:

Different levels of background checks cost more. would prefer on level

Reasons for switching to HireRight

more comprehensive reports. They have not missed anything

Read More

JC

John C.

Verified reviewer

Utilities

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Very Unhappy with HireRight

1

Very poor. Their captive arrangement with UKG is frustrating because they are not motivated to do a good job to keep your business.

Ratings Breakdown

2

Ease of use

1

Value for money

1

Customer support

2

Functionality

Pros:

aligned with UKG so this makes them a ready partner.

Cons:

So many things. Horrible service and their inability to effectively meet our needs.

Read More

RH

Renee H.

Verified reviewer

Hospitality

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed February 2026

Hire right is a good choice for less comprensive checks

5

It's an easy to use program for lower grade background check, and more cost effective if your business doesn't have extra overhead

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

The overall value for a quick background check, the fact that it's so easy to use, and the various options for more in-depth checks.

Cons:

Sometimes it would take longer to get results, and purchases would be "pending" or in process for a lot longer than intended.

Read More

MT

Meg T.

Verified reviewer

Real Estate

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed January 2022

One-stop shopping with accuracy

5

We chose Hire Right because ideally we wanted a source to do our criminal backgrounds, MVR, and drug screening, along with driver monitoring services. They were able to make that happen. We had to go through credentialing and the person who came to inspect us was thorough and friendly, and assisted us to be sure we knew what we needed to do. Our account representative was amazing and they made it easy to select and use them. I had used once before with another employer but was not involved in the set up or selection. They went the extra mile for us. It is nice to have one stop shopping!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like the ease of integration into our current ATS/People management software. It was an easy process and the account rep guided us though and was available for questions. It is extremely thorough with details we need.

Cons:

It can be a bit clunky to use if you need other things but there is a live chat that can help you through most things.

Reasons for choosing HireRight

Checkr was good, but they could not offer the driver monitoring offshoot

Reasons for switching to HireRight

We needed an inclusive option as our background provider could not offer us MVR or driver monitoring. We also wanted more options if we needed them.

Read More

AD

Alicia D.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed December 2022

Easy to use background check system

5

This has been an easy to set up, solid, reliable system for over a year.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

HireRight integrates with our HRIS (Ceridian-Dayforce) making background checks a simple part of our onboarding process.

Cons:

If I have to go into the system to manually update something, its a little bit of learning curve to figure out where to go.

Reasons for choosing HireRight

Recommended by Cerdian

Reasons for switching to HireRight

We wanted a background check software that integrated with our HRIS

Read More

BG

Bhawana G.

Verified reviewer

Insurance

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed October 2023

Not good option for Startup companies!!!

2

Overall it's waste of money for the startup companies and very complex in nature as their internal team SLA is 48 hours to enable the reference check itself.

Ratings Breakdown

3

Ease of use

1

Value for money

2

Customer support

3

Functionality

Pros:

It has all the possible features for drug/health/criminal records / educational background.

Cons:

Long waiting time for most of the tasks specially customer support & enabling the reference checks. I would not recommend this for startup companies.

Reasons for switching to HireRight

We made switch due to organizational changes and company growth.

Read More

KM

Kim M.

Verified reviewer

Education Management

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed December 2025

Trusted Platform

4

Overall, it is a solid option for organizations that need comprehensive background checks, especially in regulated or high-volume hiring environments. With improved communication and consistency in turnaround times, the experience would be even stronger.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The platform is reliable and thorough. The reports are detailed and help ensure compliance and confidence in hiring decisions.

Cons:

At times turnaround time can occasionally be longer than expected, and communication daring delays could be more proactive.

Read More

VR

Verified

Reviewer

Insurance

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2023

Easy tool for background checks and I-9s

4

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

Background check process is easy to use and easy to read as an administrator. Administering the I-9s to the employees is simple.

Cons:

The most recent I-9 update for remote workers - there wasn't an easy way to do this using HireRight. I thought they would have come up with a helpful solution for companies that have workers in other states.

Read More

Walter T.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed May 2024

Customer Service Severely Lacking!

2

Frustrating! Irritating! Missing components from the background check, no answer regarding a timeline of when they would be added or available. Repeatedly called the listed customer service 800 number resulting in "Thank you for calling HireRight" and then immediately disconnecting. No option to leave a message or redirect your call.

Ratings Breakdown

1

Ease of use

2

Value for money

1

Customer support

3

Functionality

Pros:

Included in the Paychex HR Package .... sounded like a great deal

Cons:

Absolutely no customer service Can't even answer the phone number listed for Customer Service Only correspond via "Do Not Reply Email"

Reasons for choosing HireRight

we didn't consider any other product as HireRight is part of the Paychex HR package we purchased.

Read More

Showing 1 - 10 of 21 Reviews

[See All Reviews](https://www.softwareadvice.com/hr/hireright-profile/reviews/)

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[Checkr vs HireRight](https://www.softwareadvice.com/hr-services/checkr-profile/vs/hireright/)

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