Criteria

RATING:

4.8

(121)

About Criteria

Better talent begins with better insights. Upgrade your workforce with a 360-degree platform focused on improving your talent acquisition outcomes. Access tools that empower you to identify best-fit talent through candidate assessments and focused interviews, as well as develop and grow high-performing teams, post-hire. Ready to unlock powerful candidate and employee potential through human connection and technology? Who Uses Criteria? This platform is designed for companies and organizations looking for scalable solutions to discover, develop and retain the ideal candidates for a role, their company and their culture.

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Criteria Pricing

Varies by company size

Starting price: 

$5,000.00 per year

Free trial: 

Available

Free version: 

Not Available

Make better talent decisions with the Criteria assessment platform. We've built our system with a strong focus on simplicity and ease of use, to enable you to quickly assess candidates and view their results as soon as they complete.
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Criteria Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Criteria

1 - 5 of 119 Reviews

User Profile

Kacey

Verified reviewer

Hospital & Health Care, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Great Service

Very easy to use and able to provide information on a lot of our candidates we wouldn't be able to get during an interview. Some of the assessments even help you determine areas of strengths and weaknesses of a candidate and where to focus your questions for interview.

PROS

They have great customer service from start to finish. There was always a clear representative throughout sales and I was passed on to an account manager who handled our training and any question we had. It makes things easy. I also love how the sales rep and then account manager always have contact information on the site so you can always reach out easily with questions. They are always helpful when you reach out.

CONS

We are a healthcare company and some of the assessments are not as specific to out positions, but there is the capability to add your own assessments. The account manager did try to help us find assessments that fit our needs.

Reason for choosing Criteria

The price was reasonable and the sales person was very friendly and helpful.

Jennifer

Information Technology and Services, 11-50 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great Product!

I have no complaints!

PROS

HireSelect is very intuitive and easy to use. I had used HS with a former employer and as soon as I had room in the budget, I implemented the product for my new company. I use the testing, the ATS feature, and the calendar to schedule interviews. Customer Support is top notch and [SENSITIVE CONTENT HIDDEN] is always quick to help.

CONS

I wish it would integrate more holistically with BambooHR so I could use the feature seamlessly. Other than that, it works great.

Reasons for switching to Criteria

Caliper's tests were too cumbersome and long. They were not specific to my job titles and was missing the ATS piece that I needed.

Stefanie

Education Management, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2024

Criteria Review

Good but like to have more features and integration to other systems are nice

PROS

Ease of usage and cost efficient. Candidates like the ease of the tool

CONS

Need to have an AI component. Need more features

Reason for choosing Criteria

Industry recommended and it was cost effective to others

Vendor Response

Hi Stephanie, thank you for taking the time to share your feedback. It's great to hear that you find our platform easy to use and cost-efficient. We appreciate your suggestions regarding the need for an AI component and additional features. Your input is invaluable as we strive to enhance our platform continuously. Rest assured, we are always looking to improve and expand our offerings to better meet your needs. We're glad to hear that Criteria was recommended by the industry and that our cost-effectiveness played a role in your decision. Your satisfaction and success are important to us, and we're committed to providing you with innovative solutions and seamless integrations with other systems.

Replied March 2024

Tessa

Financial Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Great Idea, Too Expensive for Results

Very positive experience with the implementation team and the customer support is pretty good. However, aside from the IO psychologist partnership, it's a lot of the same testing other services offer for a higher price.

PROS

If you get time with an IO psychologist, it's super helpful to review your data and see how well the tests are actually impacting your hiring quality, ramp time, etc. However, I think this is key differentiator for Criteria, so this should be included in every package.

CONS

Everything is guess work for at least 6 months to get initial data, and you can't get quality of hire insights for about a year. It takes a full contract just to be able to get the data to see if it's helping your organization, so you have to renew to finish - then if you didn't see impact, it's too late!

Reasons for switching to Criteria

Leadership relationships with both companies

Vendor Response

Thank you for taking the time to share your feedback with us. We appreciate your insights and are committed to continuously improving our services to better meet your needs. We are glad to hear that you found the opportunity to review your data with an IO psychologist helpful in understanding the impact of our tests on your hiring quality and ramp time. Your suggestion to include this as a standard offering in all packages is valuable feedback that we will take into consideration. We understand your concerns about the time it takes to gather meaningful insights, and we are continuously working to streamline this process to provide quicker and more actionable results for our customers. We value your partnership with us and are committed to addressing your concerns and improving your experience with Criteria. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are here to support you on your journey with us.

Replied February 2024

Justine

Banking, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Criteria Exceeded

PROS

Easy to use, highly responsive team, great features and the right price point.

CONS

The job families could be a bit more expansive, but we've used similar roles to meet our needs just fine or have customized our own assessments.

Reason for choosing Criteria

Price, Great Demo experience, best suited our needs and timeline.

Reasons for switching to Criteria

The service model changed; the number of open positions allowed open was decreased, and the price increased.