Strong features, engaging interface, great customer service, improved results

Pros

I both recruit and use this ATS across multiple high tech clients. No other ATS had this feature. HiringThing provides easy of use for hiring managers, affordability and a solid platform of features for savvy recruiters. With more use is more enjoyment, I especially appreciate the larger resume view area. Other ATS are clunky in comparison. My first time ATS user clients/managers find it easy to use and I appreciate the extensive options. We've come to rely on the notes area which provides a snapshot of activity timeline and interview notes. The help/tutorial area is robust, engaging and effective for quick How Tos. I began using their background check provider- Crimcheck- easy to set-up, pricing is 40% lower than HireRight and easy to access internally with two clicks at the candidate profile. Our results- better social media presence & sourcing, ease of scheduling interviews and effective hiring manager and candidate communication produced better qualified candidates and faster overall hiring.

Cons

These are small and most could be solved if I ask questions or check their extensive Help Area- 1. preview outgoing messages. 2. Adding a ready to use and change employment application would help clients who have a solid payroll system but don't have or use an HRIS system. Woofoo does not seem to be sufficient.

Ease of learning, use and amazing customer service!

Our consulting company HR Annie Consulting began using HiringThing for one of our clients a few years ago. Ever since, even though we get exposed to other programs, Hiring Thing is our #1 recommendation. Even clients who we no longer consult, remain loyal users of this platform for recruiting, applicant tracking and retention of their candidate files. Another thing I love about Hiring Thing is that their team is always conscientious and open to their user's ideas for improving what is already great! When they make an upgrade or add on a service, I have never had significant downtime learning or acclimating to any changes. The customer service from their team is quick, responsive and proactive in helping our team find solutions to increase our applicant pool, which for hard to fill positions has been invaluable!

Pros

There are a lot of tools and they are easy to use. Whenever I've had a question about anything, their team has been really helpful.

Cons

The price and options keep changing so it's hard when we are a pass through agreement with our clients and suddenly have to charge them more...even worse, when we don't catch it and aren't passing the cost through. Maybe a different rate package for companies that are referring use for tithed clients or a referral bonus??

Better than using nothing

We have used this program, which is an improvement over nothing but have found some serious issues with using it. It will send emails out to subscribers about new jobs that haven't been published. Every one of your subscribers will know about a job if Tuesday rolls around and you are still working on the draft with managers. It really makes things messy when it happens to be a job that somebody is going to be terminated from but hasn't actually been informed yet. It also does not keep a record of the offer letter you send out. You will get it listed in the files ONLY if the applicant accepts and signs the letter. The letter is off in limbo if they don't sign it.

Pros

It's better than using nothing at all.

Cons

It has an all or nothing mentality when it comes to features. No way to block duplicate applicants based on email addresses. No way to track offer letter sent until it is signed and accepted. Will publish job postings automatically, even though the ad was not actually published by the user. Applicants skip qualifying questions when they apply through indeed.

Overall a good low cost Applicant Tracking Software

Pros

* Very reasonable pricing options in comparison to comparable softwares * Customizable options to meet your business needs * Easy to setup job postings and to get them posted, also able to save profiles and recreate the posting as needed

Cons

* Hard to track a candidate who has applied multiple times to different positions and the notes that are taken for the profile on one position is not readily available when candidate is screened by another recruiter for a different position; * Widget does not allow any form of sorting on your home webpage screen. The most recent position goes to the top of the list. No option to split postings between say front line positions vs. management positions; * Screening questions can be bypassed by indeed.com's "apply now" button, so screening question is not consistently adhered to; * The functions of rating a New Applicant candidate moves them immediately to a the Rated Applicant without allowing for the option to move them there or archive them; * Weak filtering of international applicants

Fast, Easy to Use, No Frills

I am an independent recruiter and value fast, easy to use, nice user experience over customization, features, and workflows. HiringThing has worked great for me. It probably does not meet the needs for a larger company due to its lack of a search interface (or a usable one I should say). But if you are simply looking for a resume repository and to provide candidates a great, simple experience when they apply to jobs, this is a great solution! Their customer service is on point as well. I have spoken with their support team and seen code changes implemented within 24 hours. Not that I expected that, but that is quite a customer focused team they have.

Pros

ease of use, responsiveness, fast, good candidate experience, easy to implement with career portal

Cons

lack of really any in depth features, search, workflow customization. But I'm not looking for that at this time anyways.