All HiringThing Reviews

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Lucie

1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

I use this software with clients and we all find it very user friendly

Becky

Human Resources, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Recommend HiringThing to our clients

I work in HR consulting and we do a lot of recruiting and/or train recruiting strategies. We recommend HiringThing to all of our clients. It is a great, user friendly platform and Bunnie our rep is quick and super helpful with questions and job board research. Great product.

PROS

Service and user friendly. Application management

CONS

Wish the cover letters and resumes looked like the originals without having to download them.

Vendor Response

Thank you for your review Becky! We appreciate you being part of the HiringThing family. We appreciate your feedback on the display of resumes and cover letters and we're happy to let you know that we currently working on enhancements to the Applicant Viewer and the entire applicant review experience.

Replied November 2016

James

Education Management, 10,000+ employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

Intuitive, Effective and GETS RESULTS! Seriously, HT Makes My Days Easier!

I love HiringThing's CS, they are always open to ideas on improvement and will really talk to you about this with their clients. They are always seeking feedback. When they make an upgrade or add on a new service, I can usually pick it up, but If I do need help they have a lot of tools AND their Customer Service team is very responsive. They make sure "we" understand AND CAN USE their S/W!!

PROS

HT makes the hiring process simple, intuitive, and effective, which results in happy new employees and hiring managers. HT took a lot of manual processes and streamlined / automated them! It's Intuitive and by that I mean that EVERYTHING is right there at your finger-tips! The ATS or Applicant Tracking System just cannot be beat, it really does tell you where everyone is IN the process! TO recap: Simple-to-use, automated past-manual tasks, price is fair and it MAKES MY JOB EASIER!

CONS

There a couple: First "Rating a New Applicant" can go down a rabbit-hole as you cannot move them once they are defined as "A Rated Applicant." Also it can be hard to track a candidate who has applied multiple times to different positions. I would like to see the ability to sort from my Homepage screen, as only the most-recent position goes to the top of the list.

Kyla

Human Resources, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2018

Have always had a great exp. until recently response is bad and no one addresses issues to tickets.

Organization of candidates and easy to communicate and syndicate.

PROS

Easy to use. That' s all I want to say here.

CONS

They need to have the city, state where the applicant is - in the header so you don't have to open the file to know. That would save a lot of time. CrimCheck has a serious communication problem. Did Bunnie leave? She was always responsive to tickets and none were ever outstanding. It's been terrible lately.

Vendor Response

Thank you for your review. Your recommendation regarding applicant city, state is great and I will pass it along to our development team. We greatly apologize for any issues you've had with getting support lately. Our team is now aware of your concerns and if there is anything we can do to help support you please don't hesitate to reach out for a immediate response.

Replied July 2018

Hailey

Human Resources, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

HiringThing

Overall, I enjoy using HiringThing. It is user friendly and looks nice. Having integration with Indeed with dramatically improve my user experience.

PROS

I like that it is integrated into our system. It makes it very easy to access it and hire people directly through HiringThing into our payroll system.

CONS

I use Indeed quite often. The think I like the least is the fact that I can not post directly to Indeed through HiringThing. The only option I have is to post directly on Indeed and import candidates into Hiring Thing.

Vendor Response

Thank you so for your review, Hailey. We do have an integration that will allow you to post your jobs to Indeed through our software. A member of our client services team will be reaching out, as we have made some recent changes and want to ensure you have the feature enabled on your account.

Replied December 2019

Carmela

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2018

Great value for the money!

PROS

It's very user-friendly and intuitive. It was super easy to roll out and the managers were able to quickly learn how to navigate through the system. I love how you can do everything in one place from scheduling interviews to extending offers to running a background check and hiring someone.

CONS

I wish there was a way they could refresh your job posting more often. If you don't post at the exact right time and don't get enough hits initially, you could end up with a lack of candidates to choose from.

Janhavi

Media Production, 2-10 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2016

Good Software. Great customer support

Customer support is SUPURB! As soon as I send them an email, they reply back within the next 10 minutes. And they are available on the phone without the "your call is important to us". Most of the money spent feels well spent because of their customer support. The software is fairly easy to use. There are certain functionalities that can be accessed through two routes such as messaging candidates and setting appointments. It took me a while to figure those out and discover that one route was better than other. I would have liked it if the status of the applicants had changed right after certain action was taken automatically. But I have to do it manually, not a big issue though, I can see why that might be counter productive as well. If you are hiring on an ongoing basis with a dedicated person managing the hiring, it is great value for money. For us it is a bit of an overkill. However, we got a lot of applicants for the few positions that we advertised through hiring thing. Mostly it served our purpose of having the screening questions into application form. Would have liked it if all the applicant info could be emailed automatically to the hiring manager as an optional feature, but had to do it manually. On the other hand, because there was a platform, an admin person could easily do the job of emailing. Overall I am pleased with the product and would recommend it to a first time user of applicant tracking system. Another great feature: It has never crashed on me!

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2018

Overall positive, but still working through hiccups

We're able to contain everything in regards to a candidate in one place- their application, interview notes, ratings, offer letter- everything. That way, multiple people on our team can access that information rather than just the recruiter. This is helpful in the moment but also for having completed profiles to look back on when we're recruiting for new assignments that an older candidate may be suitable for.

PROS

The user interface is clean, intuitive, and the functionality is headed in the right direction. It offers quite a bit of bang for your buck.

CONS

They're still working on developing this software. This means, that the functions that you would expect to be automatic are sometimes still being built. It also means that things are changing everyday and the customer support team doesn't always seem to be on top of these changes so when you call with questions, you can get different answers from different people. However, they're a small company who cares about your experience. If you're willing to make them aware of the issue and walk them through it, they seem to be willing to work through it on their end- it might just take a bit of time.

Lucie

Education Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

I use this software with clients and we all find it very user friendly

I'm able to run my search consulting business using this software

PROS

The ease of looking at the information and the ability to sort the information and find all applications by the same person.

CONS

The lack of flexibility in the app on my iPad and iPhone. That needs improvement although I do appreciate that there is an app.

Meg

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Was a beta user way back and have continued to use as a paying customer for many years.

streamlines the recruiting process

PROS

Super helpful to aggregate applicants and keep the process moving forward with various hiring managers in multiple locations.

CONS

Not too sure there is something I really dislike. I know there are additional features that I haven't tapped into yet.

Vendor Response

Thank you for your review!

Replied July 2018

Jess

Arts and Crafts, 2-10 employees

Used less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Miracle Help for Small Business Hiring

PROS

My favorite things about HiringThing are the ease with which I was able to organize applicants, the huge amount of time it saved me, and the quality of applicants I was able to recruit. When running a small business, you have to get comfortable wearing a lot of different hats. If one task takes up too much time, everything else suffers. Hiring was such a headache for us until we started using HiringThing. We only employ a couple people, so finding the right fit is extremely important. We absolutely love our staff, and our business is better for having found them!

CONS

My experience with HiringThing has only been positive!

Ricky

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Great product

Efficiency

PROS

Having all of the candidates in one place, messaging templates and HTML for widget to use on our website.

CONS

A lot of services like InDeed have similar features now for free or much less. Also when posting through Hiring Thing, sites like InDeed don't recognize it's us and don't link to our company profile.

pamela

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

satisfied

good platform to hold our applicants

PROS

search for applicant by name - pulls all the applicants submissionas

CONS

toggling back and forth from viewing the "multiple apps" back to the job post applicants

Reason for choosing HiringThing

unknown

Jacki

Staffing and Recruiting

Used less than 2 years

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2016

A great product with excellent customer service and flexibility!

PROS

Hiring Thing is very unique in that their customer service team is phenomenally good and very quick to get back to you. They are very flexible with taking into consideration your suggestions and turning them into real features of their product. Up until recently, they did not have an option to do video interviews from within the platform, but now they have implemented it and it's quite a good functionality. They are a small company competing in a saturated market, but they are doing a great job!

CONS

The main thing that we don't like with HiringThing compared to the best product we've seen on the market for Applicant Tracking, is the lack of an interactive pipeline view for the hiring stages.

Iris

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed February 2013

The Applicant Tracking System Made for Us!

Would I recommend HiringThing? In a heartbeat!

PROS

We are a small organization. But, not so small that we don't need the benefits of tracking our applicants. Fast forward to HiringThing. This is such a comfortable system! It alerts me to new candidates. It gives me lots of choices, as well as the option of writing notes regarding each applicant -- which has saved me several times! At any time, I know exactly what is going on with each applicant. Once we have made a decision to decline the applicant, I simply select the letter from a pull-down menu and press "send". Then, I simply press "Archive". Done. Applicants are always at our fingertips, should we need to revisit any. We can schedule applicants within the program for interviews and invite other team members. PLUS, we have analytics. Pretty awesome!

CONS

On the main page is a series of tabs: New Applicants Rated Applicants, etc. I would love to see a tab for "Live Applicants".

Julian

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Easy to use software product at a good price point

PROS

The ability to post directly to dozens of job boards is extremely useful and time saving. I use it for every posting.

CONS

The user interface is outdated and in need of a refresh. There's a lost opportunity for an even better user experience.

Vendor Response

Thank you for your review. User interface enhancements are on our road map this year and look out for some changes coming very soon.

Replied July 2018

Stephanie

Used free trial

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2013

We are a small, start-up non-profit with a lot of recent new growth. We were looking for a more efficient way to manage the hiring process, but we also wanted the flexibility and affordability of a web based system. HiringThing was the perfect solution. HiringThing allowed us to direct all potential candidates to one place to apply for our open positions. As the operations coordinator, HiringThing has made my job of ranking applications and responding to candidates a lot easier. I am able to review all applications in one, easy to manage dashboard. I can then respond directly to the applicant, rate the application and move candidates along in the recruitment process all from one dashboard. And because HiringThing is web based, I can review and manage applications from anywhere. Customer support has been excellent, including quick responses to my questions and helpful tips on how to utilize HiringThing better. If you are looking for a robust, but affordable hiring system, I strongly recommend giving HiringThing a try.

Anonymous

11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

For a small, growing business, HT has been a one of the best talent acquisition tools we have

PROS

Easy to use, easy to share with teammates Great customer support Excellent ROI Continuous improvements

CONS

Sometimes toggling between messaging and candidate info is cumbersome. For example, if I begin to write a message, but need to confirm some profile info, the message isn't saved and I have to begin again.

Vendor Response

Thank you for your review! We are currently working on messaging enhancements that will address your concerns.

Replied July 2018

Jessica

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY