Hotel Effectiveness

iClassPro

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Ratings & Reviews

Overall Rating

4.79 / 5 (142)

4.51 / 5 (407)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 19, 2020

June 1, 2020

Pros/Cons

  • Pros

  • very friendly user great to work around, easy to change times

  • The product is easy to use; it offers online training and Q & As. The data is valuable to the hotel operations and easy to pull. The canned reports are invaluable!

  • Cons

  • I would like the option of integrating GROW into the software. That would be my only point of improvement.

  • employee set up a bit clunky, reporting OK, system runs slow at times

  • Pros

  • Ease of using. Easy to navigate. Great customer service.

  • I love how it is user friendly and has all my frequently used information in one place.

  • Cons

  • Updates are constantly happening, witch is great, but is hard to keep up with them.

  • Check out process on the in-house end can be a bit tedious; however, after training staffing on how to utilize the software, that process became easier.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots