Hotel Effectiveness

Optimum Solutions

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Ratings & Reviews

Overall Rating

4.79 / 5 (142)

4.48 / 5 (108)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

5.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 19, 2020

January 16, 2019

Pros/Cons

  • Pros

  • The product is easy to use; it offers online training and Q & As. The data is valuable to the hotel operations and easy to pull. The canned reports are invaluable!

  • The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.

  • Cons

  • I would like the option of integrating GROW into the software. That would be my only point of improvement.

  • Not as intuitive as I would like it to be but once you learn it it's easy!

  • Pros

  • The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful.

  • Customer service is very good. The reps are very personable and knowledgeable.

  • Cons

  • Some things are a little confusing, but they have great customer support, so if you are willing to ask for help, they can usually clear up issues.

  • I maybe like how the report formatter work the least in my opinion.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots