Hotel Effectiveness

Performance Pro

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Ratings & Reviews

Overall Rating

4.79 / 5 (142)

4.49 / 5 (145)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 19, 2020

December 2, 2019

Pros/Cons

  • Pros

  • The product is easy to use; it offers online training and Q & As. The data is valuable to the hotel operations and easy to pull. The canned reports are invaluable!

  • The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.

  • Cons

  • I would like the option of integrating GROW into the software. That would be my only point of improvement.

  • Not as intuitive as I would like it to be but once you learn it it's easy!

  • Pros

  • Overall use of this software is good. Easy to navigate.

  • The overall concept of this product is great as it helps managers and employees track progress of goals throughout the year, etc.

  • Cons

  • Sometimes, the interface can be a little clunky - finding certain features, if you don’t use them every day, can be a little challenging. But, in all fairness, this is a relatively minor quibble.

  • Graphically a bit tiresome. Also, inconsistencies within the system with regards to saving your work is not ideal. Video how-tos are not very good, nor do they cover many subjects.

Product Demo & Pricing

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Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

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38 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots