Hotel Effectiveness vs Resource Guru

RATING:

4.8

(146)

Hotel Effectiveness has 146 reviews and a rating of 4.79 / 5 stars vs Resource Guru which has 502 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (146)
4.7 (502)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 29, 2023
April 4, 2024
Pros/Cons
  • Pros

  • There are so many useful features as well. I also love that customer service is always excellent.
  • Great info with using this system about the room occupancy, and helps us stay on budget and schedule according.
  • Cons

  • Sometime it slow and I have to use Google or it won't work. Navigation can some rime be difficult and if I miss a day I find it hard to catch up.
  • Only one complaint - it does not prohibit Meal Period violations, which is an issue in California.
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  • Pros

  • I like how easy and quickly the support team are there to assist when needed. I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.
  • The UI is simple and to the point, integration with outlook calender makes it easier.
  • Cons

  • It's a bit confusing the transition between the normal software and the Beta one.
  • Hence, we don't need reminders about overbooking. These are a little irritating.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos