User Reviews Overview

Feature Ratings

Ease-of-use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.0 / 5

Ratings Breakdown

5 stars

(8)

8

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

  • Pros

  • "-Easy to use -Accessibility -Has quite a lot of functions - Good support team and reactive whenever help is required "

  • "I like that it is cloud based and has an app for users to download onto their mobile, the reporting tool is fantastic too"

  • " - very supportive back office team who is always there to help whenever required. - Easy and user-friendly interface - Good value for money"

  • Cons

  • "nothing for the moment... we will certainly give additional feedback in 6 month, so after 1 full year usage."

  • "- Report and Analytics could be improved - Not always possible to get the information or tailor 100% although the team tries to help when required "

  • "The rounding off with payroll, the layout makes it confusing sometimes for non-payroll administrators to see. It's not possible to have every aspect of the system bespoke to your company needs. "

Browse HR Chronicle Reviews

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Showing -49 - -31 of 19 results

April 2020

Shamil from Emirates Consortium

Company Size: 501-1,000 employees

Industry: Investment Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Simple and efficient

Pros

All features which are need for the company payroll to make ease and efficient. All are one click away and so easy to check compare. Customizable reports (User) is another excellent feature of this software. All kinds of slips generation. Easy leave maintenance. The software performance is excellent and no lag while creating payroll and generating reports. Multi currency payroll system is another good feature.

Cons

There are a lot of features which is not needed for us but still showing in the menu side.

November 2019

PATRICIA from Moellhausen ME DMCC

Company Size: 11-50 employees

Industry: Chemicals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

User friendly and flexible

Pros

user side, the system is really user friendly and has been adopted unanimously by all the staff. admin side, the system remains open and flexible enough to be adaptable to the specificities of our organization.

Cons

nothing for the moment... we will certainly give additional feedback in 6 month, so after 1 full year usage.

Reasons for Choosing HR Chronicle

most convenient and cost effective demostration on site servers locations

June 2020

Bernice from U+A

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

HR Chronicle Review

It has been a great tool overall and has been a great help in achieving our target to switch to the virtual platform brought about by the COVID issue.

Pros

The ease of its applicability and it is very user-friendly. The support/development team also made it easy for us to apply changes that are necessary in our organization.

Cons

I would just like to recommend for the attendance "check-in / check-out" feature to be available not only on the mobile app but also in PC's. This way, the staff can log in once they are in their work space.

November 2019

wasim from Desert Beat Trading LLc

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2019

Feed Back

Its good

Pros

Its easy to use easy to learn and user friendly.

Cons

interface design needs to be improved

August 2019

Victoria from Sprecher Berrier Group of companies

Company Size: 51-200 employees

Industry: Luxury Goods & Jewelry

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Review

We are using it for managing HR information, Payroll and time management.

Pros

It is easy to use, flexible in the administration. IT support is very professional. IT team is opened for the new features and improvements. Listen and hear their clients

Cons

Link with the others ERP systems (SAP, etc.)

Reasons for Choosing HR Chronicle

Easiness for the users, mobile application, possibility to localise the stores and to do a check in only if you are in the store itself. Price vs functionality.

September 2019

Brenda from Al Karamah School - Operated by Priory Education

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Excellent Product

It is easy to use and has helped with the processing of payroll. Calculations are accurate.

Pros

The system is easy to use from an Administrator view point. There are a lot of options to help with bulk data entry. The dashboard is well designed and self - exploratory. The best feature is the customer service provided. The teams are excellent. Quick, efficient and reliable.

Cons

The lack of OCR technology to help automatically collect document information. It would be a useful feature to include in the future.

Reasons for Choosing HR Chronicle

Excellent Product Knowledge indicated by the team. Firoz really knew his product inside out and was able to answer all queries and was able to solve most challenging scenarios.

April 2020

Sunil from HOERBIGER Service Middle East FZE

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Client focused....

The system's quick response and efficient back end eases record maintenance, whether employee history or transactional records, The front end, ESS Portal, is simple and efficient, The HR Chronicle Team is technically sound, experts in their roles, client focused and accommodating.

Pros

Ease of use, simple, efficient, other apps can be integrated.

Cons

Single template used for annual leave and business travel.

December 2019

MOHAMED from Planet Pharmacies

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

A Flexible and Cost effective product with Excellent technical support 24/7.

Pros

It's easy to use and technical support is prompt and professional. i am using in UAE, Oman and KSA. all the required functionalities available.

Cons

Nothing. Even if we have any issue they have excellent technical support team. (24/7)

April 2020

Ebenezer from Fonterra Brands Middle East

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Good product , easy to use and customise

Ver Good

Pros

Good HR software covers pretty much what you need from an HR perspective, ease of use and cost.

Cons

somemore features can be added / easy customizations

April 2020

Daison from BDO

Company Size: 501-1,000 employees

Industry: Accounting

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2020

A recommendable HR solution

Satisfactory

Pros

Capability to customize the solution is excellent.

Cons

No direct integration with third party time and management solution.

Reasons for Choosing HR Chronicle

Powerful features of the solution.

August 2019

Kuresha from MMD Steel Limited

Company Size: 1,001-5,000 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

August 2019

HR Chronicle Review

- Centralisation of information for geographically dispersed members of personnel - Centralised payroll processing - Visa, Passport, Contract renewals -Managing probations periods - Asset Management -Leave Management -Self Service Access for requests from staff

Pros

-Easy to use -Accessibility -Has quite a lot of functions - Good support team and reactive whenever help is required

Cons

- Report and Analytics could be improved - Not always possible to get the information or tailor 100% although the team tries to help when required

Reasons for Choosing HR Chronicle

- Easily accessible from anywhere - Team is responsive and prompt - Adequately priced

August 2019

Nina from INTEREL

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

HR Chronicle review

Pros

- very supportive back office team who is always there to help whenever required. - Easy and user-friendly interface - Good value for money

Cons

- Would have loved to have it a bit more tailored for specific needs of the company, especially when it comes to the Performance Management - 1 Consolidated account for all the entities registered

December 2019

Nixen from Digiphoto Entertainment Imaging LLC

Company Size: 501-1,000 employees

Industry: Photography

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Excellent Product and a professional support team

Pros

Ease to use, reports can be designed by the user and a excellent support team.

Cons

Nothing as yet, any issues are resolved by support team with in working hours.

August 2019

Nicola from SISQ

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Education Sector Review

Very positive, we will continue to use HRC and increase the functions we use on it.

Pros

I like that it is cloud based and has an app for users to download onto their mobile, the reporting tool is fantastic too

Cons

The rounding off with payroll, the layout makes it confusing sometimes for non-payroll administrators to see. It's not possible to have every aspect of the system bespoke to your company needs.

November 2019

Hayo from Texel Air WLL

Company Size: 51-200 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

A Flexible complete HR and Payroll solution

Cost effective, flexible HR Payoll solution with a wide range of reports.

Pros

Highly customizable to fit most of our needs, Support is super and always fast.

Cons

With a wide range of different contract types / Leave Day's and lots of extra payment rules it becomes a litte hard sometimes, prorate pension, but i am sure this will be fixed in next version.

Reasons for Choosing HR Chronicle

customizable, good pricing, fits the Middle East Labor law well.

August 2019

Jessy from Beinex Solutions L.L.C

Company Size: 51-200 employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

HR Chronicle review

Pros

Most of the functionalities are available and it is easy to use.

Cons

Very specific reports are not available.

August 2019

Hattan from Red Sea Markets

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

RSM

Very good

Pros

Easy to teach and the app makes it great

Cons

Does not support Arabic language. Need more improvement in attendance support

August 2019

Andy from Sync Advertising

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Excellent technical support and very flexible and professional team to work with.

Pros

It's easy to use and technical support is prompt and professional.

Cons

Nothing as of yet, I have no concerns raised by our HR Department in regards to this solution. However, If there were any teething issues initially, they were attended to and resolved immediately.

June 2020

Richard from Ahmed Al Mahmood

Company Size: 51-200 employees

Industry: Veterinary

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

HR Software

The software is fine but needs to improve its generating report details.

Pros

Being in I-cloud database, accessible anywhere

Cons

Complicated in generating report. Need also to be integrated in other software in the market.