HR Hero

RATING:

4.3

(58)

About HR Hero

HR Hero is a cloud-based HR software that gives you a complete view of employees across locations and departments. It enables users to handle administrative functions for multiple employees at the same time. HR Hero enables businesses to create employee handbooks while maintaining compliance with various federal and state laws. Organizations can use automated risk assessments and an employee classification tool to track Fair Labor Standards Act regulations.

HR Hero Pricing

Contact BLR for pricing details.

Free trial: 

Available

Free version: 

Not Available

HR Hero create employee handbooks

HR Hero Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for HR Hero

1 - 5 of 58 Reviews

User Profile

Karen

Verified reviewer

Financial Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Wealth of information

PROS

The ability to find information quickly- there is a very intuitive guide to pull state and federal laws and download into a chart format for what is applicable to your organization.

CONS

I have not come across anything in the system that I don't like. It is very thorough.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

Replied November 2021

Christina

Marketing and Advertising, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Helps keeps us in compliance

As stated above, we are a multi-state employer and we implemented HR Hero to help us keep up with the myriad of laws and regulations governing our workplaces.

PROS

I really like the state by state chart builder feature. As a multi-state employer this allows me to keep up with changing laws in the various states and ensure we are compliant. The webinars and training are invaluable to me and my team. Their up to date content on COVID-19 has helped us navigate the pandemic in this unprecedented time, too.

CONS

Policy templates and documents would be a helpful addition to the handbook builder, but overall we can generally find the information and news we need to provide guidance to our leaders and our HR team.

Reason for choosing HR Hero

HR Hero gave us the features we needed at a price that is very competitive.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

Replied November 2021

Kelly

Human Resources, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2021

HR Review

It can be hard to locate content through general searching. You will need to read quite a bit to receive the data points you require.

PROS

The reporting capability, the ability to pull mandates by state, knowing there is one resource that captures all of these details.

CONS

I would like to see more topics listed under the state report builder.

Vendor Response

Hi Kelly, Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us at marketing@blr.com, so we can set up a time to connect.

Replied November 2021

Carolyn

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

HR must have tool

PROS

This easy to use product provides all HR pros, no matter the level, with the ability to research, document and deploy initiatives such as ethics training. Pros know it is important to provide relevant content. With HR Hero, you may choose the off the self or customizable methods.

CONS

Being able to establish due dates outside of 30 or 60 days would increase the flexibility of the tool.

Reason for choosing HR Hero

Product design and cost were significant factors in the selection.

Vendor Response

Hello, Thank you for your review of HR Hero. We are glad you are enjoying the product, and will take your feedback into consideration when thinking about improvements for the product. Thanks, HR Hero Team

Replied April 2024

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Excellent Product at an Excellent Price

PROS

HR Hero is like having an HR compliance guru in your pocket. It is a valuable resource, with comprehensive templates, articles and sample policies, all of which are customizable. The Handbook builder is intuitive and easy to use. We also subscribe to their Employment Law Letter for our state, and it is invaluable and a great tool to use to train supervisors!

CONS

I cannot think of anything! It is easy to use and has the information we need. I just love that it alerts us when a law has changed and our policy might need updating.

Vendor Response

Hello HR Hero User, thank you for your response, it is highly valued. We will be sure to review the concerns you listed.

Replied July 2023