HR Partner

RATING:

4.8

(93)

About HR Partner

HR Partner is the HR system for small and mid-sized businesses. It includes employee records management, recruitment and applicant tracking system, onboarding checklists, leave / vacation requests, timesheets, employee portal, reminders, and a lot more. In fact, HR Partner gives you everything you need to manage your HR processes and reduce the time spent on HR administration tasks. HR Partner is specifically designed and priced for small and medium businesses - so it’s very affordable.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

HR Partner Pricing

Pricing for this HR software starts at $30/month and goes up based on company size. A tiered pricing model is supported. Timesheets are considered an add-on. Contact HR Partner for details.

Starting price: 

$86.00 one time

Free trial: 

Available

Free version: 

Not Available

HR Partner Dashboard
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HR Partner Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for HR Partner

1 - 5 of 93 Reviews

User Profile

Lonnie

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

The Complete HR Management Package

HR Partner is much better than the previous HR software we used. Switching to HR Partner was the best decision we could have made, having all employee information in a glance has made our life and work easier.

PROS

HR Partner has all the information we need about every employee, it is easy to use, it allows us to have different leave policies and holidays depending on the location of our staff, so we can personalize it according to our needs. The note system is great to keep a record of every detail we need to review in the future. It is flexible and intuitive and it has a lot of extra options other systems don’t have like recruitment and a document library where all training documents or manuals can be uploaded. Overall is a very complete system that covers every employee aspect we need.

CONS

The only issue I have is with the automatic leave accruals, I’m using the Upfront option where the employee will be allocated the entire default allowance at the start of the employment and every anniversary thereafter but I wish there was an option here where you can start the allowance on a certain date and not on the anniversary date.

Reason for choosing HR Partner

It provided by far the most value for the price.

Vendor Response

Hi Lonnie, thanks so much for your review. It's great to hear that HR Partner is helping you keep your HR records much more organized. Also, I wanted to let you know that we do have the ability to have leave allocated on a certain date that you can define. If you haven't found this yet, please contact our support and we'll help you with this. All the best, Fiona

Replied February 2020

Rachel

Real Estate, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Amazing value

A big improvement from our last system, excellent value and cannot fault the service we've received.

PROS

This is a great product for SMEs wanting to streamline HR processes and save time. Really good value for the number of features that are included and compared to other HRIS on the market. Their support is second to none, [SENSITIVE CONTENT] always gets back to us super quickly.

CONS

Annual leave seems overly complicated. Most other HRIS I've trialed, the leave has been straightforward and quite automated whereas this needs quite a bit of manual intervention

Reason for choosing HR Partner

HR Partner has a lot of features that others charge additional fees for. It's comparable to the most expensive on the market but for a fraction of the price

Reasons for switching to HR Partner

Growth of the company, needed to streamline HR processes and reduce admin

Vendor Response

Hey Rachel, Huge thanks for taking the time to write a review for us! It's so nice to hear that you're happy with the service we provide and that you see what great value HR Partner truly is. Setting up Time Off & Leave is usually one of the first things a new customer does, and it is one of the most complex areas of the system due to the amount of configuration options available to you. Perhaps you'd like to book in a training call with one of our Customer Success Team so that we can take a look over your policies and see if there is a way we can automate more within the module for you? If so, please send an email to support@hrpartner.io and we'll get something booked in! Best, Cara

Replied January 2023

Tobi

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2022

Great HR Management System for Small-Medium Businesses

The customer service from HR partner is amazing. The team are very responsive to feedback and implementing improvement changes based on the user experience. It has been a pleasure working with [SENSITIVE CONTENT] over the past 11 months. They are fantastic and always give tailored advice to work with our business needs.

PROS

- Use of checklists and e-signatures modules for distributing policy/procedure information across our business as it allow's clear employee attestation.- Organisation chart at a glance- Ability for managers to track leave balances, education and training needs, add in important notes.- Adding reminders for tasks and expiry dates for training e.g. OH&S obligations

CONS

- It would be great to be able to have approval or action workflows attached to Forms so the person the form is submitted to can then action it e.g. Company Expense Form submitted to a direct manager to then approve or reject.- Performance management module is very new to this software so further improvements are required re: automation of scheduling so that the review is actually assigned to the employee , improving notifications to managers re: tasks they have to complete .- Performance review forms cannot be modified without losing data already entered against the form, so a new form needs to be created each time a small change is needed.

Reason for choosing HR Partner

PriceBusiness needs at the time Ease of useDesign features

Vendor Response

Hey there Tobi! Wow! What a glowing review of our support team - thank you, it means a lot! We really appreciate you taking the time to post a review. It's great to hear all the things you love about the platform, but it's equally good for us to gain insight into those areas you feel could be improved. We fully take on board your suggestions and they've been added to the feature requests list. I would like to just pickup on a few though. First, it sounds like you may be using the Custom Forms module for expenses, rather than the Expense module itself. The Expense module allows you to build in very specific approval rules meaning claims can go straight to a person's manager and then potentially onto an Admin in Finance for example. We're sorry that changes to Form templates can cause them to break, though this will be the case with many form building tools out there. To help ease the frustration this may cause, you have the ability to create a duplicate of an existing form, so that you can just jump in and change what you need to change in the new version, rather than having to build the entire form from scratch. We'd be very happy to pickup either of these things on a call if you'd like, Tobi! Best, Cara

Replied January 2023

Donna

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

HR Partner -Great!

I really enjoy using HR Partner. I find inputting the data easy now I use it every day. I can create documents for our employees that ask for signatures or forms to be filled in. I like the fact I can keep a check on documents that the employees are filling in. There is a lot of information that can be gathered from the useful portal.

PROS

Filling in all the details of our employees and having them to hand very quickly. I like the fact we can add notes about the employee. I like the file attachments so we can upload all the documents related to the employee.

CONS

Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the employee to understand what holidays they have left.

Chantal

Human Resources, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Fantastic comprehensive product with excellent support

Can't fault them, they're so easy to work with and I love the software.

PROS

- the comprehensive functions, brilliant for small businesses - support is really responsive 24/7

CONS

I'd love to see Zapier integration and there are a couple of features we've requested, but the company are really good at listening to feedback and do have a roadmap of functionality additions based on requests.

Reasons for switching to HR Partner

HR Partner was more comprehensive and really well suited to our clients.