All HRLocker Reviews
1-25 of 31 Reviews
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Diarmuid
Wholesale, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Efficient professional service for monitoring in line with compliance
As a modern day company, we want to ensure we are fully compliant to all regulations. HR locker was recommended to us and the system has transformed how we manage our small team of staff. Time off and time is easily recorded now and the ability to produce reports if needed is superb. From the start, the assistance from HR locker support staff (Crystel) was fantastic. From initial testing of the software right down to full installation the team at HR locker could not have been more helpful and ensured we were happy. It has transformed our time and attendance recording to being more professional and that of a modern employer. Thank you HR locker.
PROSEasy of use to log working hours. Easy of use for staff to book holidays. Transparency for all staff where needed so holidays dont clash. Ability for management to produce reports accurately and easily. Support staff behind HR locker ensuring all my queries or problems are answer really quickly. (Top marks) Uploading of certificates under each staff profile. Everything is kept in one place.
CONSNo App version. For our territory staff, and app would be far easier and quicker for them instead of having to log into a web based version. The format of the dates when booking holiday can be confusing especially for older staff. It would be good if you could log your hours worked in advance, for example 6 months ahead (particularly for regular office staff). And only change then if needed.
Reason for choosing HRLocker
HR locker were more interested in the service they could provide to make our company better. Bright HR just seemed like a call centre that did not really connect with us. The level of professionalism was not to our liking.
Vendor Response
Hi Diarmuid, we have released a new app for clock in and out that I think is what you are looking for! I'll get one of the guys here to give you a call :)
Replied May 2020
Lorraine
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Excellent HR Tool
All in all, HR Locker is an excellent tool. It is used daily in our company by each employee. It is a safe place for us to store our Policies and Procedures so that they can be signed and reviewed over and over again when required. HR Locker has some great features but one that I have to call out is their Customer Support, there is always someone available to help when it's needed and they have all gone above and beyond to help us at Spearline. I would definitely recommend this product.
PROSThis tool is very easy to use. The majority of it is self-explanatory which is great as we have new users added each month. I love that Hirelocker is linked to HR Locker and any candidates that are hired are automatically placed in the Onboarding Office. I also like the reports section - again everything is in one place and easily accessible.
CONSI would love to see the "Time Off" section being updated to include Gmail so that when someone books annual leave in HRLocker that it updates their calendar also. I belive this is readily available for Outlook email but not Gmail as of yet. I would also like to see two additional sections in the HR Locker RTR section. Currently, it has "Goals" but I would also like to see a section for "Competencies" and "Learning & Development Needs" - this would give a clearer picture for both the employee and the manager.
Vendor Response
Hi Lorraine, Thank you so much for your feedback! The email should be able to sync with Gmail so I will get one of the guys to follow up with you. We have done some recent updates to the RTR section which I think might solve your problem so Ill get them to chat about that with you as well! Crystel Rynne
Replied May 2020
Rabia
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed May 2020
HR Locker
Overall, it is a good software. It also depends on the package that Griffith College or any organisation buys. I have only worked with SAP, Ultipro, Peoplsoft prior to this. These are much more expensive and the expectation of output would be different. [SENSITIVE CONTENT HIDDEN] has been extremely helpful throughout and is an excellent representative for HRLocker.
PROSHR Locker is very user friendly as an employee.
CONS- Some of the reports were blank when generated e.g. time-on reports - The programming behind the fields is not always accruate e.g. user cancels a week's holidays, the time-off field is updated (i.e. it is cancelled and the balance is updated accordingly), however, in the time-on field, those days that were booked as holidays continue to show as the generic day time 9am - 5.30pm when the typical visible field would appear empty with no times showing. This implies that the fields in the background are not correlated in the programming. Additionally, this example does not happen each time which adds to the programmind not correlating consistently. - Despite the above, the software is very economical and therefore the expectations of accuracy and output should reflect the cost. Overall, it is a good software.
Reason for choosing HRLocker
It was implemented before I joined the company. From my understanding, it was a recommendation from someone. It is an economical software and a good segway to implement into an organisation who is trying to bring in a HRIS.
Vendor Response
Thank you Rabia for taking the time to give us feedback. We are always here to help, I will make sure that support follows up with you in regards to any issues that you are having!
Replied May 2020
Hilary
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Easy to Use and Great Support
This is the 3rd organisation where I've used this software (I introduced it in all 3). It's an easy way to manage employee leave and other 'HR' details. It's easy to implement and easy to use. The team is great, they offer quick support and they are very friendly, responsive and helpful. The price is reasonable and fair for the product.
PROSIt's an easy way for employees and managers to request/approve/monitor leave. It avoids confusing spreadsheets. This is especially good for staff who's hours do not vary (ex. Salaried Staff working set hours). HR Docs makes it easy to ensure staff compliance with Essential Documents that require staff signatures. All 'HR' file information is now paperless and compliant with GDPR. Cost effective (easy to show cost/benefit given the efficiency is creates) HR Locker has reacted very quickly to the global pandemic and made very quick changes to the product that have been useful in the situation.
CONSWe don't use a clock/in clock out system so the leave management isn't perfect (I have to use some workarounds). It's difficult to edit annual leave/sick leave once entered (it has to be deleted and re-entered). There are not many custom options to include/change as needed. What you see is what you get. Up until very recently, there hasn't been a lot of noticeable change to the system (PRO - over the past 4-6 months there have been several really impactful updates/changes).
Vendor Response
Thank you Hiliary for your feedback, we are always here to help! I will pass on your feedback to see how we can improve the HRLocker experience for you! :)
Replied May 2020
ELAINE
Investment Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2020
HRLOCKER PUCHASE - JULY 2019
Overall, good experience from choosing the software, discussing our needs with the project manager assigned to us, implementation and training. I feel that the training could be delivered in a more structured manner for a new user - when the system was ready to use we were asked in training "well, what do you want to know?". A new system should be explained methodically and clearly to new users, particularly the administrators.
PROSThe software is easy to use and users require very little training to get up and running. The system's reporting feature has been further developed to allow for additional reports which are useful for management review. Finally, the software is produced, developed and supported from Co Clare and we were conscious about supporting Irish business.
CONSThe annual leave setting for part time workers is tricky to manipulate through HRLocker are applying a fix for this. The Real Time Review feature caused us some issues early on to the point where we chose not to introduce it to the business until further development work had been applied. That said, we are testing it again right now and it does appear more user friendly {with some anomalies still be be explained}.
Reason for choosing HRLocker
OrangeHRM was expensive and while appeared to offer a lot, based on our needs, budget, GDPR considerations and the level of support required afterwards, HRLocker appeared to be the wise choice.
Reasons for switching to HRLocker
SOURCE HR was an old system introduced to KBI in 2001 so it was old, database style and security was limited. We had been advised by our Security Manager to upgrade to a cloud based system and hence the upgrade.
Vendor Response
Thank you Elaine for taking the time to complete this review. You have been a great customer to work with and please don't ever hesitate to contact us if you need anything, we are always happy to listen to any requests. :)
Replied May 2020
Aisling
Industrial Automation, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great Value for Money
HR Locker has helped us to streamline processes and improve communication. Much more efficient than previous methods used to log annual/sick leave etc. It also helps us stay compliant with GDPR and other legal guidelines around storing employee/candidate information. Our employee review process has improved immensely and we are already noticing the benefits of that throughout the business.
PROSWe were looking for a software system that would be easy to implement but also streamlined our HR business function. HR Locker was very easy to grasp and the support provided at the implementation stage was second to none. The HR Locker team are always contactable and happy to help! The system has helped us streamline our HR processes and improve communication across the business.
CONSEmail formatting on HireLocker is temperamental at times
Reason for choosing HRLocker
Ease of use Value for money Free Trial option Support provided at implementation
Vendor Response
Hi Aisling, thank you for taking the time to review HRLocker. I will have a look at those emails for you and get a resolution for you !
Replied May 2020
Jonathan
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Very simple and useful SMB HR resource
Great for tracking employee time and attendance, easy interface and great customer support. Also very good on compliance for HR documentation.
PROSease of use interface not trying to do everything - just what is does well
CONSNo performance/appraisal module - just reminders and document storage Would like better dashboards
Vendor Response
Thank you Jonathan for your positive feedback. We have launched a new Performance Management module. I will get one of the team here to give you a call to show you through it and hopefully it will be what you are looking for!
Replied May 2020
Treasa
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
HR locker
Easy to pull reports
PROSEasy to use, provides all the functions needed of a HR system, Simple design
CONSCant allocate administrators to see only some information
Reason for choosing HRLocker
Price, functionality, easy to use
Vendor Response
Hi Treasa, thank you for your feedback. I am sure that we can solve your issue in regards to admin access. I will get Sinead here to contact you to discuss. :)
Replied May 2020
Brendan
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
HR
I would highly recommend HR Locker to any business of any size.
PROSThe software provides an efficient yet simple platform to easily manage and comply with all of my obligations from a HR perspective. It is easy to upload and circulate office policies as well as monitoring all annual and sick leave taken by staff members.
CONSIt is hard to find fault with the product. I am yet to encounter any issue of concern.
Reason for choosing HRLocker
I tested the product on foot of a recommendation.
Emma
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy to use
Very good software and amazing support when needed from the team.
PROSEase of reporting, and logging leave requests for staff
CONSNot being able to delete TOIL automatically
Vendor Response
Hi Emma, Thank you so much for your feedback. We are always looking to improve and always take on board your feedback. I hope you are happy with the reason changes to TOIL.
Replied May 2020
Nicola
Industrial Automation, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
Overall opinion of HR Locker
Overall it suits our business very well and caters for all our needs. We're happy with how it works.
PROSProduct is very straight forward and easy to use, in particular for employees (i.e logging annual leave, sick leave). I enjoy the personal touch HR Locker has to offer and have found their customer service to be extremely helpful and has a fast response.
CONSThe 2 things I like the least are related to Hirelocker and are more visual issues than effecting how the system actually works. Firstly how jobs appear on the our own website. While there is an option to change font and colour etc in Hirelocker, we are not an overall fan of the look and feel it doesn't fit in with the website. Greater ability to edit this layout would be much appreciated however I am not sure if it's possible. The second thing is how emails appear from candidates on Hirelocker. Often they can look a bit skewed which isn't ideal. A clearer layout would be much appreciated.
Reason for choosing HRLocker
It was recommended to us by a HR consultant who said it was the best value for money for a SME like ourselves
Vendor Response
Thanks, Nicola for taking the time to record your feedback. I will have a look at those emails for you and see can we make them better for you. Crystel Rynne
Replied May 2020
Adrien
Human Resources, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
using hirelocker
very positive, overall very good and interaction with Hirelocker staff is superb - so much better than other CRM companies
PROSVert easy to use, easy to navigate and easy to upload documents
CONSnot so much as what I don't like but I would like to be able to navigate to a specific page a lot easier ( page number instead of having to go to the last page and then navigate 2 pages at a time. Also, the search function needs to be made easier and a few little niggles ironed out but in general very happy with the system
Reason for choosing HRLocker
cost and the fact you are an Irish company!
Vendor Response
Thank Adrien for the feedback! I'll get one of the guys here to touch base with you and chat with you what you think might make the navigation easier. Always happy to get a user input! Regards, Crystel Rynne
Replied May 2020
Aoife
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
HR System for SME
HRLocker has streamlined and automated our HR processes which has freed up so much of our managers and HR teams time allowing them to focus on other value add projects. The system is improving all the time with new features and functionality which is exactly what a growing company needs.
PROSHRLocker allowed our company to automate our HR processes across the board from recruitment, CPD, leave management, Performance Reviews to onboarding. Our employees and managers have experienced the benefits of a one stop shop.
CONSIt is changing quite a bit as the team make improvements and so at times I feel we have just been getting used to a new feature or screen and then it changes again.
Vendor Response
Hi Aoife, thank you for taking the time to review HRLocker, I will take your feedback on board about the new releases! And if there is ever anything you need please feel free to reach out! Crystel Rynne
Replied May 2020
Kari
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
HRLocker Review
Good. Customer service has always been very good.
PROSThe hire feature is good. I also like the org chart feature.
CONSTime off customisation could be improved. Overall look of the software. Time off section easier, currently feels a little crowded and not user friendly.
Reason for choosing HRLocker
Was looking for a more local based software
Gitanjali
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
wonderful experience with HrLocker
getting reports in just few taps is my favorite thing.
CONSwe cant see previous year public holiday list while adding list for new year, which cause a problem a couple of time.
Reason for choosing HRLocker
it is pocket friendly yet serving the purpose .
Vendor Response
Hi Gitanjali, thank you for taking the time to review us! I will get one of the guys here to reach out to you about the public holidays, we are always happy to hear from users and to improve the product for you! Regards, Crystel Rynne
Replied May 2020
Miriam
Events Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2022
Simple Solution for managing time and Annual Leave
Its handing having one tool for both managing time and requesting annual leave time. It connects together and automatically fills your days off as AL. Being able to keep company policy document on the platform is helpful as well for getting signatures.
CONSI dont have any draw backs to this platform, its an easy to use solution.
Bryan
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Very useful software
Great for tracking employee time and attendance . Also , very good on compliance for HR documentation
PROSIt is a easy software, all the features are excellent: applicant tracking ,recruiting ,timesheets , onboarding...
CONSI would like better dasboard. But in general I could recommend it . Support service is also very helpful.
Vendor Response
Thank you Bryan for the feedback on HRLocker, we are doing some great updates on the dashboard, and would love your input! I will get one of the guys to reach out to you, Regards, Crystel Rynne
Replied May 2020
Janet
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Reliable HR software
It's very easy to publish new documents to employees
CONSNothing major, just improve the user interface especially around leave requests
Linda
Wholesale, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Review of HR Locker
Overall this has made my job easier & it has kept it all paperless which is great!
PROSii Love the holidays section where ee's can add & managers can approve holidays as this was manually done inhouse before we got HR Locker
CONSWe felt the ease of checking that someone was logged in on a daily basis was a feature that we needed, but it has been added a few weeks ago which we delighted with
Reasons for switching to HRLocker
We like the option of the holidays tracker this was a big plus for us as a company
Vendor Response
Hi Linda, delighted to be able to help, hope the new daily clock-in feature is working well for you!
Replied May 2020
Larry
Airlines/Aviation, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Excellent system from Startup to Established Organization
We have had excellent support from the team at HR Locker and they have done everything they could to make the transition to this system easy.
PROSThe software or system is easy to use and easy to develop toward the needs of the organization. The staff is supportive and flexible in getting the system tailored to your company.
CONSPayroll would be a good function to add to the system.
Reason for choosing HRLocker
Customer Service and Response Time
Vendor Response
Hi Larry, thank you so much for taking the time to review us. Delighted you are having a great experience with our product. Be sure to reach out if you need anything at all! Crystel Rynne
Replied May 2020
Deborah
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
HRLocker
I have to commend [SENSITIVE CONTENT] for the high standard of training and support provided throughout induction and pilot stage. A very knowledgeable, approachable and patient young man.
PROSTime management and HR section has proven to be very beneficial from a working time regulations perspective and monitoring purpose. Structures record keeping and is a good central point for sharing staff information .
CONSI have no areas that I could comment on in relation to the Cons.
Aditi
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Full package for HR function according to your requirement
You can find package according to your requirement as I don't want so many feature so I took package with less feature but it has all the required functions. It give me solution for all the HR function. It is very easy to use and we can easily maintain records in this.
PROSThis has all the HR related function which is required in organization like recruitment , onboarding, time on and time off management, performance management and others. It make your HR online so it will be easy to use and also reduce human effort, time, money and also reduce the chances of error. It will generate report so you can easily validate it and analyze it as per the requirement. Best thing about this that you can choose package according to your requirement.
CONSAs of now I didn't find any cons and I hope they will work like that in future as well.
clare
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Ease, simplicity - top support
Simple, easy and effective way of managing HR / staffing
PROSI find it very user friendly and set up in a very intuitive way to users
CONSI would like more in depth reporting - report building options
Vendor Response
Hi Clare, thank you for taking the time out to review HRLocker. If you need any help with anything let us know! Crystel Rynne
Replied May 2020
Katya
Staffing and Recruiting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
HRLocker Review
Help feature, support chat is very quick
CONSNot cons as such but we don't use some features
Kate
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
review
over all great to use
PROSIts user friendly and not very complicated to use. Which makes it easy to roll out to Business. Being able to produce reports to the business has been useful and for the HR team its great we can now start looking at data and using it to solve HR problems. It allows us to be more efficient.
CONSSome features which would be good to have are 1. It would be good to be able to set up automatic emails at certain points such as a new starter email to send to managers 2. it would be good to be able to attach some documents to the automataic emails that go out 3. Another gender neutral field is needed