I use this will my PT job and it clocks me in and out, manages how many PTO days or hours I have, and I can check it out without bothering my manager or human resources.

One stop shop for employees to check their PTO, hours for the week, and update their HR information.

This is a successful program that will work with a companies own HR program. Works fine.

We have been with ManagerAssistant/HRWeb pretty much from its inception. From those beginning years in now, I have seen it grow from just a time and attendance product to more of HRIS platform with multi-functions. My client manager and my Lead Support Analyst have been very good about resolving any issues or challenges I have encountered using the software. Along with doing some additional training of how the product lines have changed or new ones added.

That it is web-based and pretty easy to use. It's evolving.

The way the reports look.

We brought up concerns and suggestions to the rep (and he "takes them to the development team") but I can't recall one item that has been changed. Next year we will finally be able to move away from this system. We truly hope the developers and the owner will consider the Reporting Module to be designed to properly export. Have such reports be able to be custom created by the user. Readily avaiable reports for Turnover, Headcount, Benefit Summaries/History, Birthdays, FULL EEO-1 click and print,etc. Be able to supply new accounts with proper training DOCUMENTS (manual) and resources, and alert existing users to changes in the system (additions, when it is down for known errors/maintenance), etc.

The customer service rep is fast at responding. The interface is easy to get around once you learn from someone. Not as intuitive as I'd originally like in an HRIS and had to get assistance for every step. Proper Mobile app was added during the 4 years and you are just now able to download docs to your phone from it. Has many modules to track: employee data, attendance, reviews, goals, incidents, training, recruitment, expenses.

Implementation was extremely difficult, does not sync with all Quikbooks. No guidelines offered on the best way to load information so a ton of double work (and no fast load dump from excel into the system when we did it). We tried to use the recruitment feature but it was more of a time suck and prohibited applicants from easily applying leading to a decrease. No HOW TO's available for how to do anything in the system so we were left to figure it out, constantly reach out to the support rep to walk through anything and everything, and then create our own training documents showing managers and employees across our 10 locations how to do things as simple as "request time off". Things will be added or changed but they don't notify you of these things. Could be a great feature that you stumble on a long time after it was implemented. Or something doesn't work how it used to and that's because it was altered. Biggest Issue: Even after 4 years of being with HRWeb, their reporting features are detrimental to the entire package. With so many reports needing to be pulled with customized information for managers/board members/legal reporting requirements,etc., you will have to rely on your own payroll system to hopefully be able to get you that. We had to pay a (hefty) fee for any custom report we needed, because none of them export to a true .cvs file (or workable excel file). They merely show you the information in the same picture type form that you see on the screen.

The transition from the old database Manager Assistant was smooth. Support through the process and since we started using the product has been excellent.

The online tool has been a big upgrade for the business here. Being able to see, in real time, who is on the clock, and for our team members to be able to clock in at their work station has been extremely helpful in running the business here.

I would REALLY like to be able to search and run reports based on parameters I set. Having to use the pre-set reports is cumbersome at best. There is no change tracking, we have more than one administrator and when someone makes a change we should be able to see WHO made it and when.

Extremely satisfied with implementation, training, support and ease of use. Would recommend to any enterprise looking for an attendance software. Time off request function is excellent!

It answered the needs of our organization.

Some limitations in the request for leave section. Would be awesome to be able to use it "Addition" of time also. Example approval of manager needed for employees to make overtime.

we are using this system for our employee records as well as keeping hard copy files. Use of the reporting system and holiday /attendance system, do not use any applicant tracking/recruitment tabs

very easy to move around the system, reports are good, having used ADP and Ceridian, it matches their ease of use

setting up users and permissions, such as managers and passwords, not the best experience, does not work for us, unless it is my permission set up. Lately the system has been double entering time off as it is set up, that has been recently-last 3 months

I think HRweb is good but there could be changes that would make it easier for the user. For example the expense report could be separated/ sorted in a different way. I am finding it hard to sort employees expenses and having to go through each page separately. A suggestion could be having a report based on the pay period to see who submitted the expense sheet within that time. Another suggestion is being able to create tabs or rename tabs. For instance we use the incident tab for written or verbal warnings so being able to change the tab name would be helpful. You guys are always helpful whenever I have questions. I am still new to HRweb and I was used to ADP so its a little different. It would be helpful to have a tutorial on the program to learn a little more about it.

This product has streamlined our hourly and salary employees. I love the Employee Report Card. I print this out every week for our team meetings. No accomplishment or incident is lost in the mix of day to day activities and right there for all to see.

The report card function is great.

I would like to see the date range on the title of the Employee Report Card,not just the date it was printed.

I think the product has great value. It has helped us track all of our HR needs even though we are not a large company. Our HR personal find it easy to use.

Only use it for Attendance at the present time. Rest of features are not being used. Hoping to expand at later time.

Keeping track of attendance in an organized form.

Certain reports do not show certain specs

Simple UI, click and point selection with lots of pre-filled drop-down menus makes it easy to get up and running for very basic users

Very limited customization. Pretty much works as is and that's what you get. YOu can upload your own questions into their reports templates, but can't really make your own templates for anything. The different sections are poorly labelled and make it difficult for a lot of our staff to understand without having to do full-blown sit-down training with them on simple things like how to request time off, and even then, if you work something that isn't an 8 hour daily shift, requests are not going to work properly. You get almost no support. You can only contact support via an e-mail from their "contact us" page, there is no number to call. When they do offer you answers it is never what you were hoping to get, and there doesn't seem to ever be any upgrading or real helpful changes. It doesn't integrate with anything but quickbooks. Just a very basic service.

I like the product as a time clock. It keeps info in one place versus our old system. For the most part it has all the functions I would want.

Employees can clock in at their desk, request PTO, etc without the hassle of paper. See real time what their hours are. Shareable with all of management.

Lacking in the reports area. They have some set reports, but would like to customize some for what I need. Old system kept up with when someone would get holiday (if we set the parameters) which was nice.

Software is too slow; Can't easily retrieve the data I want; Inability to see entire employee list by scrolling down and it takes way too long to refresh; no online help manual and I don't want to have to call someone every time I need different compilation of data;

I can at least see the program from my iPhone

Cannot enter vacation request from my iPhone, only see them.

This product really helped out managers keep track of time off balances and performance. Really easy to use

Easy to use. Web based - can access it anywhere

Performance reviews - Did not have an auto save feature and some managers lost their work

As of now, we are only utilizing the attendance portion on a regular basis. Many employees struggle with requesting time off...calendar is not easily read, no able to delete or cancel a request.

Web based, can be accessed anywhere.

Too many emails sent to request and approve time.

I love using HRWeb it is very easy to use. Each time I have had to call in with questions I get to speak with Tom. I'd like to say that Tom is always so very helpful and friendly. Thank you for a wonderful product!!

In HRWeb we finally found a tool that could work the way we work. Our HR department takes full advantage of everything this tool has to offer.

Attendance and PTO Balance, Employee Review and Incident reporting, Job Descriptions.

Can't think of any.

A great product if you are looking for something really simple

The pros of this product are the ease of use with time tracking in attendance and the ability to perform performance evaluations

The cons for me Are more of a personal preference in terms of the interface I wish it was a little more up to date but it still gets the job done

Excellent support. Easy to use. Thorough coverage of employee information. We have high turnover as federal contractor, so have some challenges with the inactive employees and the system which continues to send notices even after employees are changed to inactive status.

Ease of use. Will mail reminders and birthday messages, etc.

It is kind of "stiff" and takes awhile to load. I wish it were possible to make inactive employees truly inactive and stop sending reminders, etc. once they have been made inactive.

As a growing company, HRWeb has helped us take our HR to another level. With HRWeb we have automated many of the recertification and tests that our team needs to take, automated scheduling and payroll, and have access to our staff records from any place at anytime! Not only have we lowered the human error factor significantly, but we have also gained countless man hours that were spent digging through files, sending emails to staff, scheduling for the week, and processing payroll. I haven't even mentioned the customer service, yet. We are able to call anytime to ask a simple or complicated question, and we get an answer. We're not referred to an automatic system or to a FAQ or Help file, we are given a solid answer by a real person. It is the best decision that we've made as a company.

Been able to track employees work attendance and performance. Great tool for HR management.

Quite easy to use and manages day to day tasks well.Easy to navigate and easy to teach someone to use the software.

Inability to track who has made changes makes it a bit irritating.

With the support of Customer Support I have become proficient in use of the core features (attendance, performance reviews, and employee profiles).

Customer Service support is a plus with setup of individual records, new programs, settings, etc. Visual display of attendance calendar.

The support team has been great. Very responsive, they track issues and let me know of errors I'm making and how to correct them in minutes.

Easy to use, easy to navigate. Easy to teach someone how to use.

Nothing yet!

We were long time Manager Assistant users and wanted to move our HR into the cloud. The HRWeb version has been easy to use and was even easier to migrate over to. This product blows away everything else that we tested on the market. Thanks!

For the most part I like the software, however, there are times when I find it frustrating - but that's about par for the course with any software.

web based

Just seems like a lot of going back and forth