I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and use and in my industry, time is money.

Very very easy to use. Everything that you need is right there in front of you. You don’t have to navigate thru tons of pages and links to get where you need to go. It’s basic and not over complicated which is what you want on a time clock program. It has never crashed on me.

The ONLY thing that I have to say that’s negative is that sometimes when I clock out, the app will freeze up or lag for a few seconds. After a few seconds it’ll catch up with itself and do what it’s supposed to do.

Before my previous employer implemented this software, it was really hard to track the hours, change shifts or check the amount of PTO available. The features of this software have been designed to assist business daily scheduling and besides the malfunctions, the software has high quality performance.

Humanity is a very user friendly software that allows you to check your schedule, track your hours and check the PTO available balance. My favorite features of this software is the time availability feature, this specific feature allowed me to choose my hours of availability as at that time I was going to school and working at the same time . Also, one features that I used a lot was the request to change shifts and being able to view the manager assigned for my shift. Both of these features smooth the processes at work and allowed me to balance my student and professional life.

Besides the high quality of some features, the features that allows you to check the PTO available balance never showed the correct amount of PTO and it was hard to keep track of it when asking for permission to take time off. While I used the software, there were some malfunction with the scheduling but this ight have been due to the person assigned of schedules in my previous employer.

From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application.

However, their service client is horrible. We have been with Humanity over 5 years now. And we so unsatisfied with the service that we looking at our options. They literally take you for granted as a customer and never get back to you. You have to run after them constantly and hope to get an answer. When they promise to get back to you, they don’t or tell you they sent you an email, which you of course never received. For example, we had a new request regarding a service that they advised on their app (payroll integration). When we went forward with the change, they never got back to us. After multiple follow-ups on our end, they tell us our request is ‘’not a priority for them’’ - for a service THEY advertise. When we complained, they told us they would be getting back to us the following week. That was Nov 2018. We are Jan 2019, and I have let you receive a proper follow-up even after my multiple attempts. The app is not worth the service. I would recommend another one.

GREAT PRODUCT! I would recommend this to anyone who is short on time for scheduling. With text message and email communication, by just posting open shifts the schedule almost gets written by its self!

Mostly, I like the communication within all individuals linked to humanity makes it easy to generate weekly/monthly schedules and find accommodations for call offs. As a scheduler, being able to switch between position view and employee view, enables me to allocate shifts efficiently.

The only "con" i can really say is it does take alittle time to get use to navegating through the site.

Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.

Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream

Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.

Saving time in scheduling and repetitive details. Also, being able to send our clients the schedule via a PDF has been great!

Love the fact that we do not need to email details for each repeating shift. And since the software is based on one's availability, you can book, ideally, based on that info.

That it does not have a "request a booking" feature. You can only book staff through the software based on their availability which cannot always be trusted.

Overall Humanity is a decent enough software that has a few issues to be worked out like any other software. It's a very good tool for employers who have very large numbers of employees.

This software is used by Loft 310 in the entertainment district where I worked with executive chef . I liked the ability to check and confirm shifts while being able to keep track of my hours

What I don't like about this app is that there are some functions like messaging co workers, you cannot do. You have to log into the website. If they were able to combine all functions through the app itself, I would have no complaints

I've used Humanity (Shiftplanning) just for clocking-in and clocking-out each day. It's not very easy to edit mistaken entries, and even more difficult to figure out what the icons mean, and what effect they'll have on my time entries. This is pretty important to have right, since this is how I (and presumably anyone who uses this software) gets paid.

I like the app (Humanity 01) usability and ease to clock-in and clock-out.

The software in general is cumbersome and a bit confusing. There are two apps, and the old version seems to work better for my needs. The new app seems to be specific to those who have different "shifts" each day. This seems great for those who need that option, but takes the simplicity away.

It is so easy to use! Adding new employees is a breeze and uploading schedules is even easier! It can be sent right to the employees email and or cell phone so they always have access to their schedule.

I love everything about humanity. If I had to think of one thing I dislike I dislike it, it would probably be something as irrelevant as I wish it would save my log in information so I don't have to type it in everytime. This is seriously the best software!

We started using ShiftPlanning in 2014 and love it. As a community pool, we have limited funds, so we had been managing schedules with pen and paper. Until now. One of the board members found ShiftPlanning and it has exceeded our expectation on many levels. ShiftPlanning not only manages the daily lifeguard, snack bar and front desk schedules, it also allows staff members to trade shifts; to "give up" and "grab" shifts that come available; tracks vacations; allows us to require staff to sign-in at the pool which serves as a time stamp for clocking-in/-out of a shift; downloads hours to Quicken (and other financial reporting apps) for payroll; allow us to send e-mails to specific types of workers. Additionally, the customer service at ShiftPlanning is very supportive, responsive and professional.

easy to use; lower cost; fantastic customer support; great value; robust; flexible

Can't think of a con. Only comment is that ShiftPlanning was difficult to find - we had to delve deep into Google search to find this app. Glad we persevered.

Our facility has undergone changes and the new ownership does not use Humanity. I have been trying to sway them to switch back to it. Humanity was perfect for our staff scheduling. Made it so easy to see your shifts, the shifts of others (if those permissions were applied to your account), and had everything we needed. Very easy to schedule employees and input time-off requests. The design wasn't overly busy like some others can be. Perfect simple app to get the job done.

We used Humanity to schedule employees across four different facilities and many different positions. We only utilized it for shift scheduling. It was perfect for our needs. Very easy to schedule employees across all of the different positions and locations without mix-up. Facilities were color-coded for ease identifying staff. It would alert staff 24hrs before a shift. Staff could choose to have either their email or phone number listed on the app for other employees to contact them. I liked that because other services have an in-app messaging system and those can be buggy or overwhelming. Staff never had any complaints about it, and neither did I.

It could be hard to swap shifts between employees at times. I usually end up deleting the whole shift and rescheduling it altogether. Not terrible to handle.

I manage a work study staff of 30+ students at a small college. Their work study job is not their first priority so availability, priorities, and their schedules are always changing. It's really nice to have a software to manage much of the administrative side of things. I upload the availability, spend an initial investment creating the schedule. If I have done my job correctly things pretty much run themselves throughout the rest of the semester.

Ease of updating availability for employees. Clearly seeing how many people can cover what shift. Ability for employees to drop, add, or trade shifts without me micro managing. Creating multiple classification of jobs to organize the different roles in the work place. Reporting makes it easy to submit to payroll.

The billing is a bit confusing. They bill based off of per user per month. With breaks and a rotating staff I often end up challenging the original bill I get. Customer service has always been good and responds quickly and makes changes.

I enjoy using Humanity. It makes scheduling and planning very simple due to their great user interface. I can quickly check any upcoming shifts, and plan accordingly. I would recommend this shift planning service to anyone who needs one.

Humanity is a very easy to use program. To start off, the time availability function is very useful in scheduling. I was able to go day-by-day and show my hours of availability. This assures that you will not get scheduled on times you are not available. Humanity also has a great layout that is simple and easy to use. It shows your upcoming shifts for the next Week, Two Weeks, and Month depending on your selection. It is a great way to visualize upcoming shifts. Lastly, the shift trading function is invaluable. You can either drop a shift, which means that another employee has the option to pick it up, or trade. When you trade, Humanity automatically swaps your shifts. It is very easy to use and has great functionality.

One of my only qualms with Humanity is logging in. Often during log-in, it requires me to input my password a second or third time. I have a long password so this can get very infuriating at times when I know I input my password correctly. Other than than, Humanity has been a great program for me to use.

We have been using Humanity to run the work assignments for a video production business for two years. In that time the service uptime has been flawless. I have never had a time where the service did not perform or was down. Phone support is the best that I have every encountered. Not only are calls answered quickly but the techs have deep knowledge and have been able to resolve issues in a matter of minutes, allowing me to stay on scheduling tasks. *** We don't have many employees but use a lot of contractors, who don't get paid by the hour or salary. Humanity accommodates this through it's sophisticated "Work Units" feature. We assign work unit value for each job or task, allowing robust accounting for this type of relationship. My contractors like the interface and importantly, say that it makes it's notification system helpful as well. As a result, lates and failure to reports are now almost non-existent.

Robust features closely match my needs for a comprehensive, one-stop service.

Work units report doesn't allow the shift title, notes, or remote site. I have to manually merge WU and custom reports (shifts scheduled) for each employee, which is very time-consumming. If I can add a second complaint, I really need to be able to avoid having the system label my contractors as employees.

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.

Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off. The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often. Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.

Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled. For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.

the UI is simple and clean with appealing and customizable colors, etc. user profiles are also clean & tidy without completely superfluous fields. they have a payroll estimate tool which we never used but i'm sure it's handy. adding or deleting shifts is very straightforward though at times, buggy. customizable views and filters make it easy to gain info at a glance - either week views or month views. there's all the basics like shift trades, clocking in & out, grabbing open shifts, setting recurring schedules, etc. reporting capabilities are again all the basics but not the most robust.

as our team grew we were very much in need of a forecasting feature to compare staffing the expected volume (call center environment). we started adding part-time team members who only worked 1-2 hours at a time or on completely varying schedules... executing this week over week was incredibly manual. only after we had already signed with a new company did humanity release a new feature that answered half this equation, which visually showed how many were on hour by hour (still very basic even when it was released). humanity just wasn't moving fast enough to meet our needs. CSM was very hands-off and when we did have calls with him they were very curt. (it's more of a self-service model)

Been using Humanity for over 4 years, since when it was Shiftplanning and it's been exteremely beneficial to tracking Leave and Sick days. Our larger HR program only manages PTO but does not have visibility across teams to see who else is off, so Humanity's calendar allows all of our teams to see who else is off before requesting time off, so that we ensure we have sufficient coverage for our phone operations. The ability to easily manually enter or approve time off requests, create and publish schedules is fantastic. Highly recommended!

I wish there was a way to have automatic approval of leave request depending on how many other people are off on a given day without having to go in and manually approve.

Humanity has a very clean and simple user interface that makes it super easy to use. After using other apps to try mobile clock-ins, Humanity is definitely the best option out there that I've tried. They recently added options for push, email and sms notifications which were a much needed feature.

I think there are few little features that could be added to make it more helpful. We have an issue in our practice where employees often forget to clock in or out. It would be great if there was an option to adjust our own time sheets (if permitted by employers of course) or at least the ability to add a note to or flag a particular completed shift so that administrators would know the time entry needs to be adjusted.

It's better than the older Shiftplanning, particularly the functionality of the mobile app, but otherwise still quite clunky. It would be a better product for me if it could register in a report all employee shift releases so as to track how often which employees are doing this. It would also be best if it could integrate with Team Dynamics, an ITSM product we have adopted for the Computer Services Department at the State University of New York at New Paltz. The lack of integration may be a deal breaker during the coming academic year (Fall 2017 - Spring 2018).

It's inexpensive and the mobile apps makes shift changes and reminders much more convenient.

Clunky. Customer support is inconsistent. Usually I have to wait several hours for a call back or chat response.

We've been a long time user of Shiftplanning, and have been eagerly awaiting Humanity for quite some time. The only problem with ease of use that we're having is that some things aren't where they used to be, so we find ourselves going on a biblical quest (seek and ye shall find). However, that being said, the customer support is unmatched in any system that we use. As to the features and functionality, we've been awaiting some features that are still yet to roll out. We were also waiting for some features that may not even come to pass, such as the ability to share employees between locations (as the beta humanity version showed) without the need of creating new email address and having that employee being put into multiple locations and of course paying for that user access multiple times. All in all, I would (and have) suggest Humanity to anyone seeking an employment shift solution.

Best customer service - hands down

The fact that we've long been promised the ability to share employees between multiple locations, and the ability to post a single message from the parent account to trickle down to ALL employees without the need of signing into each individual account.

Overall Humanity offers the best "bang for your buck". I've researched all the competition and they far exceed others in the market. There is still room for improved and enhanced functionality, I have hope they will dominate in the next few years.

Ease of use and functionality. The staff is pretty responsive and there are a good amount of online resources. The app works flawlessly and the desktop version is very intuitive and user friendly. Complete control for updating user preferences and passwords is a great feature!

There is still room for improvement. For example, employee time cards are difficult to use - it would be great if there were a multi step process where employees and supervisors can approve timesheets. Similarly, the vacation time tracking is a nightmare.

This platform has unified our systems and promoted increased transparency. It alerts users of changes and tracks hours worked.

There were no features that I disliked about Humanity. They were able to craft the experience to my liking.

overall when our production schedule and assignments are rapidly changing humanity is too cumbersome and staff circumvent it as it is mainly used for payroll and the bulk of my employees are salary. when we review payroll data to determine project costs a salaried employee could've had billable hours at multiple sites but due to it needing two upper managers to coordinate a staff member changing sites it's not worth the overhead or time and we get inaccurate job cost data asa result.

easy to learn and use provides different visual aids for different scheduling purposes

lacks the billable vs non billable component that is key for construction cost control

Mt Baker Camp has been using this software (Shiftplanning) since the end of 2013. We use for managing all levels of staffing. We track hours worked, HUGE advantage in allowing employees & volunteers to see when they are scheduled multiple weeks ahead of time. At the end of the year it's easy to run reports to show how many total hours where contributed.

Time Clock - for payroll processing this is a life-saver (going from paper punch clock & card swiping) Scheduler / Calendar. Lots of training material & how-to-do's.

mmmmm...nothing