Humi Software

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Recommendations

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About Humi

Humi is an all-in-one HR, payroll, and benefits software solution for Canadian businesses. A flexible platform for all of your people operation needs, Humi stores employee data and streamlines tasks related to onboarding, time off tracking, performance management, recruiting, reporting, payroll, and employee benefits. Get back to your people strategy and leave the rest to us. ...
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Humi Time-Off

Humi User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 20 reviews

User Profile

Amel

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

HR CRM

The support team is amazing and they always ask for feedback.

Pros

We were looking for a solution to manage our HR department, the guy from Humi was very helpful and resourceful . I know that this software can be a game-changer in our business. Easy tracking of every one evolution in the team, easily signed the paperwork, you can make a survey for each member.

Cons

Since I was on free trial it wasn't easy to see all the features. You really need to set everything to see how it works.

Response from Humi

Hey Amel! Thanks for the review and for the feedback regarding the free trial experience. We'll make sure to consider this in future builds. Have a great day. :)

Replied July 2019

Susan

Company size: 11-50 employees

Industry: Food & Beverages

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2019

Humi is a game changer

very good

Pros

The first thing you notice when you get onto Humi is how clean the design is. Wow Wow Wow. Usually my employees have trouble navigating softwares, but with Humi, my employees have become very independent. They just launched the Humi Go App which allows them to request Time-Off, and see their balances on their phone. No more email exchanges or paper forms for this gal! It was hard to find a Canadian company that did everything I needed until I found Humi. Whether it was just storing employee data, running payroll, or even administering benefits, they handled it all. Its nice to have one point of source for all your internal employee needs. There is so much in the system its hard to get into everything but some of the best features are; the document center (where you can upload, edit and send out documents for signature, customized to each employee), onboarding (digitally on-board new hires to the company where they can sign contracts, fill out personal details, and access their own employee platform), and time-off (easily set up leave types and track leave for all employees). Their integrated Payroll is the icing on the cake. It really reduced the errors we had from transferring our changes to our old clunky payroll system (ADP). The buying process was very quick and simple. We had a couple demos to showcase the platform and then we had the pricing conversation. Price is per employee and on a month to month basis and they didn't charge us for implementation which was superb.

Cons

There were a couple things they do not have that would be helpful. We currently have a couple hourly employees, and they don't have a clock in/clock out system. However we use the additional fields section to track these.

User Profile

Colleen

Verified reviewer

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

March 2018

Extremely disappointing

Zero

Pros

Has fairly good basic HRIS functionality, easy to set up and use with a good price point. Company was very responsive during the sales process.

Cons

Looking for efficiencies in our HR processes and had specific needs - we were promised that all needs could be met and that they would customize to do so. This was an outright lie - if your needs are on their 'roadmap' then all is good, but basic timesheet functionality (which we required) was not important enough for them to customize. Their "implementation" is free but basically non-existent - you do all the work (which we were ok with but others might not be). They responded quickly to our initial concerns and it went to Sr. Mgmt as soon as I called them out for lying in the sales process, but the response from their Co Founder was completely insincere in his promises to fix the situation and in fact, after waiting almost 6 weeks for him to follow up, he blamed me for not reminding him and actually said "Should you have sent me an email in the past two months, I would have been happy to live up to my promise in helping to align Humi with your needs" my response to him was a detailed list of all the times we had tried to get resolution in that time period. telling me "I'm extremely disappointed in our team for the experience you've had, as well as our response to your concerns...." and asking if he could have until the next day to resolve.

Hugh

Verified reviewer

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2019

Humi - couldn’t do HR without it!

Pros

My experience with Humi so far has been seamless and enjoyable. We’re a 20 person software startup in the process of doubling our headcount over the next 8 months, so we were looking for something easy to use, but with enough features to support us while we scale. It was important to us that our new employees be impressed with the onboarding flow, since this is their first impression of our company, and this was one of the things that impressed me about Humi the most. The experience for new employees onboarding to the Humi system (and our company) is very sleek. Overall the sales process was quick and easy - some other companies weren’t as efficient and didn’t get straight to the point. And the process of learning the software was easy - I was reassured that I would have a dedicated onboarding specialist, and they did reach out, but I opted to teach myself how to use the system instead. I was able to figure out basically everything on my own, and just had a few final questions for their team before launching the software internally. So far, the response of our existing team has been great. They’ve all started using it to request time off already, and we’re going to start to dabble with the performance and recruiting module very soon. I’ve likely only set up and configured 50% of the full depth of features that are in this product. Excited to explore more.

Cons

I did find one UX issue while creating an approval flow for a time off policy, but that’s to be expected in such a big product. From what I can tell there are hundreds of features. I’ll update my review should I encounter anything else. I also wish the Slack integration had more functionality.

Anonymous

Company size: 11-50 employees

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

March 2019

Easily track payroll information and vacations!

Humi has completely cut down the admin we used to do when tracking payroll or vacations.

Pros

My current company is using Humi to track payroll and vacation information all in one place. It has replaced the need for spreadsheets and emails back and forth. One part that is great is that past employees can still login to update their address information - we used to have to chase people's updated information when tax season came along. Everything is self-managed for users which is the best part. It also helps to have an approval system when tracking vacations that can be approved by a direct manager. It will also tell employees how many vacation days they have left which used to be a frequent question in our organization.

Cons

I was on customer support when no one was available so it asked me to schedule a meeting at a later time. When the meeting came around, no one was available.