Their product itself works great. If we do have any issues, the Humi support team is incredibly quick and responsive, providing us with the answers that we need. I have zero hesitation recommending Humi to any HR team looking for an intuitive HRIS.

The mobile app isnt the best. This is by no means a showstopper

Humi is designed to have multiple HR tools all in one place and is easy to use. Real-time instant employee data makes any HR professional look like a pro.

There is a lack of user configuration in the system is frustrating at times. It would be nice to at least have access to change wording

Overall, the software is user-friendly and meets our basic needs. We moved payroll to another provider due to errors. Humi has been very focused on developing its scheduling platform and as a result, other improvements and suggestions for feature enhancements have been largely ignored. I am hopefully that they will continue to develop and make the software more efficient.

Humi has made a number of improvements to its applicant tracking/recruiting systems and we are satisfied with this program. There could be further improvements to make it more efficient but overall, it works.

The reporting tools have been very disappointing and not usable in most cases. A basic turnover report with analytics is very important to us and we do not currently have this ability.

Humi has been great, saved us a ton of time, is easy to use and affordable.

Humi is easy to setup, implement and use on a day to day basis.

Still not the perfect fit for a seasonal business but we haven't found a similar software that is or we'd be using it. To my knowledge humi is a close as it comes.

Very positive.

I like the ease of use, and the straight-forward navigation. I also appreciate how cost-effective it is for smaller businesses.

There are a few limitations regarding vacation accrual and how that ties into payroll, as well as building-out a robust performance management cycle that mirrors our own.

Implementation was a breeze, It is allot easier to use and pull reports then my last software was. My experience has overall been good.

I like the platform and how easy it was to learn and use. I like the reporting it is robust and i can customize for my own needs. Onboarding and storing documents in Humi is extremely easy.

They need better support for a paid service i would expect a chat or call center during regular business hours. This is payroll and its very time sensitive so if an issue arises support isn't always there to help.

Far more to offer than our previous payroll service and only a fraction more. Great value for money!

No phone support. All online or email. Would be better if phone support was available.

The Humi team is always available for customer support, and has been for the 4+ years I've been a customer.

The best part about Humi is automating payroll processing, calculating all the correct taxes and deductions, and remitting to the government on your behalf. It takes three clicks to process payroll each week, saving me hours a year.

There isn't anything I honestly dislike about the platform.

Overall a great 'starter' HR package for small to medium-sized companies.Very relevant for Canadian corporations.HR is one area that has been left unattended and without cloud-based tech solutions. Humi bridges the gap.Very good price pointEasy and quick to implement

- Very good price/performance ratio- One of the best HR platform especially for Canadian companies- Great for small to medium-sized companies - Very quick and easy implementation- Easy to administer- Modern look and feel- Seamless User experience- Vacation tracking and Team calendars

- In some cases, the workflows needed resetting during the implementation- Vacation balance and tracking can be tricky to setup and maintain- Lacks security of more expensive/comprehensive solutions- Difficulty in formatting and setting up reports

Customer service is good and the platform itself is very straightforward and user friendly.

The company is still growing and there is a lot more features and functions that it will eventually add, but as of now, there are other HRIS systems that will have better features and won't cost much more, or will cost less. It comes down to the needs of your organization.

Overall experience has been positive. Would love to see new implementations

Love the vacation tracking and calculations. This saves me time on when employee reach out to ask how much vacation they used or have remaining. Being able to share documents and make company announcements.

Not a fan that payroll run cannot be scheduled. When employee is on vacation the payroll does not automatically calculate the vacation pay.

Very smooth, customer service is friendly, be sure to use the message feature in Humi though, do not call their phone number. Overall very satisfied with the platform.

I love how easy it is to maneuver, as an admin or employee. The onboarding features are very useful and practical, employee overviews are very clear.

Some bugs regarding calculating/prorating time off. Cannot export performance reviews into an external document.

On boarding and continued support from the fantastic staff! Very responsive if issues arise. Humi has helped decrease our over payroll %

Humi is a simple platform that all users on all levels can use! Staff love the app feature in order to clock in and out for shifts. Helps control payroll costs for the business!

Not able to integrate with all POS platforms

We are now looking to move to more of their platforms because of the simplicity of it for our HR team and our team members. Couldn't recommend it more!

We have used HUMI for over a year now and it has simplified many aspects of our HR processes. From onboarding to vacation management, it has streamlined more than we could have ever imagined!

Our team members would like the ability to install HUMI on their phones and have full functionality.

We are slowly moving things over - but are nervous due to the glitchiness of the the system. It does not feel very secure. and it is very hard to know what access to give people - eg. time off reporting can't be accessed because it contains pay information.

The product is customizable and the price point is good.

Certain modules are clunky or rudimentary which renders them useless and you are better off looking elsewhere for solutions - looking at you "surveys" and "performance".Don't like the offer/on-boarding functionality - limited in how you present the offer and not able to send two attachments (offer letter and agreement). It is VERY glitchy and weird things - especially with roles and permissions - seem to happen all the time and the support team can't say what happened and why. It is a huge issue with regards to access to private information and documents.

Working with HUMI for the past couple of years from the rollout to the upkeep has had some challenges but the HUMI team is always quick to offer a helping hand. As the system continues to iron out its functions and build them out further it can only push to help the overall experience.

I appreciate the ability to onboard employees with ease and keep up to date employee profiles. I appreciate how easy it is to upload and assign documents as in a financial institution there is a lot of annual documents. The task function is also amazing.

There are some glitches with the time off function (i.e. we have a cap of 50 sick days for some staff and sometimes the accruals are off). The functionality in the performance evaluation and survey builder is not ideal currently.

Positive experience after using the software for 1.5 years. Some early challenges in the first few months but after that very easy to use.

Easy to use, employees like the interface.

Some functionality on the payroll side is awkward and not easily adjustable without having to go through the Help Desk to do back end changes. The help desk is not easy to access all the time as you have to send an email and wait for them to respond. Humi does not directly submit T4's to CRA. Have to use ROE Web to access your ROE's.

We are not yet using Humi to its full potential. I'm not 100% confident with recruitment, and we haven't used it for perfomance management yet.

I like the fact that this software is Canadian and I don't have to wade through US forms etc. The support team is thorough, patient, and usually gets back to me within 24 hours. It is relatively easy to use, and the person who trained me was definitely a necessary service.

There are aspects of the software that are not intuitive, which sends me to support for help, but they are relatively quick to get back to me and explain the situation. I've sent several suggestions to improve use, but can't remember what they are at the moment.

Good

This software is easily used across the team. Although onboarding could be better with to-do lists to check off, I think it gives our team a great first place to start. All HR documentation and time off is managed in Humi.

Two major items are Indigenous Taxation for payroll, a right of Indigenous people.Integration with Xero accounting system

We really love it and have used it for several of our clients too

Really easy to set up, and easy to use. Lots of help guides

Impossible to speak with a Humi on the phone if you have an urgent question. Support tickets usually take 24-48 hours to receive a response

Easy migration and implementation. Amazing customer service

The seemeless integration of payroll and HR has reduced our admin time & costs while providing far more accuracy compared to when we were using separate products."HUMI has been an essential tool that helped us double the size of our workforce"

There are always functionalities that I would wish for in any product. i am hoping that stat holiday pay functionality is added soon

We continue to learn with HUMI...it has really helped us with new hires...saves time and money.

Very automated to assign all documents to new hires, the process is electronic, not requiring printing documents...user friendly.

After hiring an employee, if you don't assign the documents at point of hire, you have to add documents individually to employee (time consuming).

Humi is easy to use and helps us manage our people resources. We also appreciate that it is a Canadian company.

We've been using Humi for awhile and there are some quirks that happen in the software. It's still new so it's understandable.

Overall, Humi was great at ensuring our teams were able to easily keep track of things like vacation time and other company updates. It's ease of use makes it a very attractive software product.

Humi is extremely easy to use. It helps our teams stayed organized and up-to-date. Compared to similar softwares, Humi has been the most intuitive.

The only downside to Humi was that it didn't directly connect with our benefits provider -- being able to connect directly with our benefits provider would make it much more convenient.

Our original purpose for the system was vacation tracking. It met that need and we tried to make further use of the systems capabilities but it is not flexible enough for us to deploy it across the team.

It's a Canadian product, that was the first draw. It works well to track vacation and manage leaves

The compensation tracking is lacking - targets/actuals for incentive pay, the performance management system is not flexible and does not allow us to follow our preferred methodology (sequence of reviews)