---
title: "Hypercare Software Reviews, Demo & Pricing - 2026"
description: "Review of Hypercare Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/hr/hypercare-profile/"
page_type: "product"
language: "en"
---

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Hypercare

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Overview

# Hypercare Review

From $7/month Free version Free trial 1 plan

Wondering if Hypercare is right for your practice?

Our Medical Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Hypercare

4.7

[(7)](https://www.softwareadvice.com/hospital-management/hypercare-profile/#reviews)

Pricing

Starting at $7.00 per user per month

### About Hypercare

Designed for healthcare professionals, Hypercare is an internal communications solution that helps streamline messaging, regulatory compliance, scheduling and more. It allows doctors to communicate and collaborate with their colleagues and organize resources in real-time. It is useful for code teams and other medical operations that need to be assembled quickly, a single tap on the app can communicate an alert to every member of the team.

Hypercare provides a central scheduling system, which allows medical professionals to do all of their bookings through one program and share it with the rest of the team. They can also keep meticulous records or metadata, of all operations to help paint a clear picture of the organization's activities. Finally, Hypercare can set up an external number to route calls back to the on-call provider's smartphone.

Do you work for Hypercare? [Manage this product listing](https://www.g2.com/products/hypercare/claim_requests/new?auto=true)

Wondering if Hypercare is right for your practice?

Our Medical Scheduling Software selection experts can help you in 15 minutes or less.

## Hypercare User Interface

## Popular Hypercare Alternatives

Main Product

Hypercare

4.7

[(7)](https://www.softwareadvice.com/hospital-management/hypercare-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   4.33Customer support
-   4.43Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Relatient](https://www.softwareadvice.com/medical/relatient-profile/)

4.3

[(36)](https://www.softwareadvice.com/medical/relatient-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.26Value for money
-   4.40Customer support
-   4.44Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5314)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(1005)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.16Value for money
-   3.97Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6114)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.45Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)

4.4

[(15485)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.28Value for money
-   4.20Customer support
-   4.44Functionality

Pricing

Starting at $7.91 per month

Get Price

## Hypercare Pricing and Plans

Starting price: $7.00 per month

Free Trial

Free Version

Basic

$7.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Hypercare Features

-   Popular features found in Medical Scheduling
    
    Appointment Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Faculty/Staff Management
    
    HIPAA Compliant
    
    Multi-Location
    
    Patient Records Management
    
    Recurring Appointments
    
    Reminders
    
    Reporting & Statistics
    
    Self Service Portal
    
    Third-Party Integrations
    
-   More features of Hypercare
    
    Active Directory Integration
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Chat/Messaging
    
    Contact Management
    
    Customizable Branding
    
    Customizable Templates
    
    Data Import/Export
    
    Document Storage
    
    Drag & Drop
    
    Employee Database
    
    Employee Photos
    
    File Management
    
    File Sharing
    
    Messaging
    
    Mobile Alerts
    
    Real-Time Chat
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Role-Based Permissions
    
    Scheduling
    
    Search/Filter
    
    Secure Messaging
    
    Single Sign On
    
    Task Management
    
    Transcripts/Chat History
    
    Workflow Management
    

## Hypercare User Reviews

## Hypercare customer ratings

- Overall rating: 4.7/5
- Total reviews: 7

### Rating distribution

- 5 stars: 5 reviews (71%)
- 4 stars: 2 reviews (29%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4.3/5
- Functionality: 4.4/5

---

Have you used Hypercare and would like to share your experience with others?

### Perspectives from an Allied Health clinician

- Overall rating: 4/5
- Reviewer: Lorraine Z.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Access point of care support with other healthcare providers quickly and efficiently. PHIPPA-compliant (assumed). Easier than a traditional paging or vocera system.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Ease of use, accessible. Assumed to be PHIPPA-compliant but would benefit from a reminder to user on each-log-in. Easy to contact other clinicians rather than waiting and delays from a traditional paging system - thus enhancing patient care.

#### Cons

When on wifi, no PUSH alerts/notifications. Require user to use cellular data. Would benefit from a scheduled shut-down when not on shift if a user has set-schedule to work.

#### Vendor response

Hi Lorraine, Thanks for the nice comments and your genuine review of Hypercare. Our customer success team will reach out to you to figure out why push notifications are failing to work on wifi. Push notifications should work regardless of wifi/data as long as there is the internet. There is an ability to put yourself on Hypercare also as "unavailable" on the status with a pre-defined time which will auto-mute all notifications coming in. However, it currently does not pull that status from any other system so you will have to do that over the application. We'll setup a time to walk you through those features.

Replied December 2021

---

### Great way to support team based care

- Overall rating: 5/5
- Reviewer: Craig A.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2021
- Review source details: This review was submitted organically. No incentive was offered

Hypercare is a great solution to many longstanding communication issues but can easily used with existing hardware. We still don’t have reliably private emailing or texting between organizations and systems but Hypercare solves that. During COVID we even quickly began using the scheduling and paging options with great results, thanks to the helpful and responsive Hypercare support team.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a physician involved in multidisciplinary team based care I use this software all of the time for those quick questions that otherwise impede care. Real-time communication with team members (eg. nursing, outreach workers, LTC staff), where I can be confident that our patients’ privacy is safe, is essential. We can help patients move forward more quickly. Because Hypercare works separately from different EMRs or organizations, regardless of devices, and even can be used from a web base, it solves so many frustrating communication challenges

#### Cons

Hypercare is extremely easy to onboard and get off to a running start but it takes some thinking to intentionally build Hypercare into practice. It’s faster than email or fax and easier than phoning but unless you already collaborate it may not be immediately intuitive to teams because it’s a new way to work together.

---

### Unknown

- Overall rating: 4/5
- Reviewer: Stacey B.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Generally very good experience. I rely on it heavily, couldn’t do my job without it.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Secure quick messaging service to share confidential information with a network of people. Able to send images which broadens your reach to provide health care.

#### Cons

Can be glitchy. Only the administrator can remove people from chats. Sometimes these people resign and then the chat needs to be recreated.

---

### Hypercare is helpful!

- Overall rating: 5/5
- Reviewer: Heidi H.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

so helpful in resolving patient care issues quickly by facilitating communication with staff

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

easy to use, facilitates contact with staff for immediate conversation to resolve issues quicky

#### Cons

would love for it to be easier to onboard/remove users (currently via an onsite administrator) occasionally there is a lag

---

### Indispensable tool

- Overall rating: 5/5
- Reviewer: Michael C.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2021
- Review source details: This review was submitted organically. No incentive was offered

Excellent. Has been a game changer. All my colleagues love it. I don't use it everyday, but when I do, I am reminded of how much it is has made my work easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Saves me time, makes connecting with specialists and colleagues much more efficient and less error prone. We have etiquette rules in place, but it is super reassuring that, when appropriate, I can reach out to physicians, whoever is on call, or any of the hospital clinical staff. In fact, much of my practice workflow depends on Hypercare.

#### Cons

Looking forward to more integration with my EMR. Some colleagues don't respond to my messages. Hypercare is not available in all the hospitals I work in.

---

### Hypercare in a large Medical Imaging facility.

- Overall rating: 5/5
- Reviewer: Carey B.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very good

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

-Ease of use -Able to create and name groups to include certain users

#### Cons

-Unable to mark conversations to go back to -Able to lose track of conversations that are quickly buried under others in a group chat

---

### Hypercare

- Overall rating: 5/5
- Reviewer: Keith T.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Amazing

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use ..customer security. Direct access avoid answer service

#### Cons

Ability to allow customer to enter their name besides just number

#### Reasons for switching to Hypercare

Cost and ease for patients

---

Showing 1 - 7 of 7 Reviews

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