All IceHrm Reviews
1-25 of 44 Reviews
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Dymont Mangwengwe
Verified reviewer
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
I am loving it
The software is user friendly and most of my clients are finding it easy to use and besides that it helps them have total control of their business without compromising reliability
CONSLike all other software's you need to learn how to use it, not too much of a Hassle thought, you will need to focus on the goals not the challenge
Meagan
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2018
My overall experience with Ice HRM has been AMAZING!
It's basically HR outlined for you to make life easier especially for me as a Sole Proprietor, running everything alone.
PROSThe features they offer help you to sort out things so very clearly, and my business is based on organization so I love it's organizational features most.
CONSI gave Customer Support 3 stars because I have never had to use it, so I can't give an honest rating on it. For that reason, I would consider it my least favorite feature because it's the only one I don't have to use.
Deborah
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2018
Icehrm is a comprehensive suite of tools that has replaced the way I manage attendance & HR duties.
Cost-effective and comprehensive utility and tools.
PROSIce hrm has allowed our office to reduce clutter and paperwork of manageing employees, monitoring attendance, and implementing training. It is a terrific value for everything it provides. The time tracking alone is worth the recommendation on it's own.
CONSVery little customer support from what I have found. More training materials should be provided, especially for the initial setup. Some features, such as clocked in status does not work (online version).
Joseph
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2018
Very easy to use
I like that it offers a variety of features that are easy to use and train on. We use it everyday. Our team loves it
CONSIt seems old and run down with its color scheme and layout. Also would love for training videos to be created for easier training g
Cameron
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
IceHRM is a great value for the money.
Price and ease of tweaking some settings. We rolled this out to 20 employees and within a year had 45 employees in it.
CONSIt takes a bit to understand how the whole IceHRM works. Can take a bit of time to find a setting and such.
Henry
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
IceHRM was easy to use, setup, and deploy. It allowed us to easily manage all facets of our business
The excellent design of the software and UI/UX which seemed very premium for an open source product. The many options available for use within the product were also a plus.
CONSThe lack of a windows based version would be the only downside as our organization runs a Microsoft stack, however the Linux version was easy to use as well.
Jorge
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2018
Good platform yo extend functionality
For me the major benefit is the opensource license to extend the functionality to fit my needs. There are some functionalities that doesn't fit to our needs and we have extended the funtionality to cover that needs.
PROSIts opensource model. Each country has its own laws and rules and using an opensource software let you personalize it to your local needs.
CONSPoor documentation about the API and the development environment. Some functionalities are not completely defined.
Vendor Response
Thank you for the review. We are keep adding new features and if you think there is a nice to have feature that could generally benefit all the users, you may submit it via https://github.com/gamonoid/icehrm. Also we try to provide better support for open source users while giving more priority to IceHrm Pro and SaaS users
Replied June 2018
Júlio
Computer Games, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Review on IceHrm
The application does seems to be a greate HR platform, but it may not be focused on your local needs.
PROSThe application feels solid, and has a modern look, which is rare in this kind of software. It has a lot of features, with many available settings
CONSThe software is complex, setting it up for our specific needs was much harder than we expected (we are under Brazilian work laws). The website does say it has support for Brazil (as a long list of other countries), but we couldn't find any resource on that.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2018
Wasn't exactly what we were looking for but an interesting starter kit
Price point was a major factor in even considering IceHRM
PROSIt appeared user friendly and easy to use and the price. The pricing is good as far as employee cost. Most HCMs charges a substantial amount of money to manage employees and run payroll.
CONSThe limitations and not fully understanding what all can be done. I think the Software is still under developed compared to other Software in the industry. However with some time maybe the development team will make it more automated in certain task.
Domonique
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
Easy to start, Cost efficient for start ups, Easy to use
It was exactly what it said it was!!! I was able to get a free software system that wasn't the bare minimum just because it was free. Perfect for what we needed to use it for.
CONSI believe that the new entrepreneurs are always on the go. Having a software system that also can be accessed in a phone app would be really cool!! That was in between wearing the many hats we wear we can easily click on the app and do things like enter patient information, etc.
Nuzair
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
HR Department
This is my first time using
PROSI want to manage all my employees avtivities
CONSOpen source software is better to use our organization
Rimzan
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2018
Need to improve some features.
Leaves updates, calendar, reports. Overall attendance.
PROSLeave updates, and reports. The facilities which provided in ICEHrm is really helpful to use and it's user friendly.
CONSSome features are not required. Need to improve on some areas. If the user dates can be connected to google calendar it will be more easier.
Andrew
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
IceHRM has streamlined my Human Resources workflow and definitely reduced hiring and onboarding time
Functionality Ease of Use Simple Design and Workflow Tracking time & applicants is a breeze Onboarding is quick and easy
CONSCould be a little less literal Can be "clunky" in terms of looks Needs To Be Modernized Condense sections instead of so many options in different places
Kalyan
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Overall good experience with ICEHRM but there are definitely moments when we felt there could be wow
1. Quick and easy basic set-up 2. No need to maintain employee records on lose excel files anymore 3. Easy for employees to login and take care of their basic needs - Check Holidays, Leaves, Manage project times, allocations, etc.
PROS1. Extremely low learning curve 2. No major set-up time 3. Easy to use 4. Some pretty strong and versatile features 5. Seems to have a good community support which we did not need to use thus far. 6. System is reliable and mostly up, never seen a downtime during our use.
CONSSome features are not that easy to use eg. 1. Payroll, 2. Reports 3. Leave submission and approval, etc. 4. Settings up Admin hierarchy, etc.
Nasir
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Its an Amazing serivce to Utilize and a Great way to Use.
Many
PROSIts User Inter face and User Expirience is an Amazing Service by You Guys and the Web looks Preety./
CONSIts Backend works are tooo hard to Understand and Dont have something Unique and Its really Hard for me to read its backend.
Anthony
Farming, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
Limited as the functionality is not adaptable for the regions we operate.
Limited benefits as we now do everything offline in Dropbox using excel based tools.
PROSIt's ease of use and online access. It's well structured so everything is easy to complete and find.
CONSIt's not adaptable in terms of the payroll processing and reporting. In regions like Sierra Leone and Ghana, we have specific requirements which cannot be designed on the system easily.
Debendra
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
This is one of the best HR Software in the market today.
Its helping us for completely automating the HR process of our company.
PROSVery easy to configure, easy to use and extremely good customer support. The user friendly Interface can be easy understandable by any one in the office.
CONSMobile app is a must for any applications.Icehrm dont have a mobile app and its the only negative feedback about the software. They should work on it and should come out with a mobile app very soon.
Kamlesh
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Perfect for small business who could have dreamt of complete HR system
Previous year we were trying codes to develop something similar in open source, since I found this I abandoned the project since it meets 85-90% of our scope
PROSCloud based , easy accessible , steps for setup and further customisation allowed- all adds to ease of work for administrator, trainer and HR Manager
CONSGUI - focus should be made so that appearance of dashboard be intriguing to allow the new generation of users to create interest.
ISHARA
Civic & Social Organization, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2018
Great tool for managing team members and workflow
I save a time getting a real time payroll, that reflect my country tax calculation method and process.
PROSPayroll integration, that can be personalized at own needs. Easy way to add an employee and to attribute him a managing rol.
CONSThe dificulty to export a better excel file compiled. I can not see the leave request of some of my team members for approval
Alvin
Outsourcing/Offshoring, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2018
IceHRM is an integral part of our startup company, It has given us a way to handle all our HR needs.
Free to start, and easy to use.
PROSEasy to use, and can be customized in a way to fit your company's goals. Good Dashboard and full features that is very beneficial.
CONSTime tracking cannot track way beyond 1 day, not good for 24 /7 shifting operations as the timekeeping can't record midnight to morning shifts.
Summer
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed May 2016
Almost perfect for my company
Having reviewed and installed several HRM systems on the company server for evaluation and testing it was easy to see the Ice is one of the very best systems on the market today, my only issue is the missing module that is exclusive for the hosted version which should be available in the pro version. I will for now use the software but if a similar version is found with the ability to save CV and post jobs I know where my company will be heading too, which will be a great shame.
Vendor Response
We have plans to start making icehrm enterprise (hosted) edition available as a self hosted solution. We will let you know if we decided to move in that direction.
Replied May 2016
David
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Easy to navigate
The Employee Management module has a lot of features that any company will find suits their needs for a free HRMS.
CONSThe Opensource version limitation relating to Employee History and Audit Trail. Would really like to see this feature shift over to Opensource.
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Awesome
It's got almost all high level features of transactional modules in Human Resources. Fully customizable
CONSSome more modules on the developmental side like learning and development modules, this could be a valuable addition to your next version.
Phirabhu
Textiles, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Good product for Small Business HRM Needs
Has good number of options and can be customized. Detail of the Employee can be stored and retrieved easily.
CONSThe user inter face can be more reactive. Has no option for attendance keeping and payroll based on the Department/Location level.
Selemba
Accounting, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
The best
Great user friendly interfaces and direct user navigation system that is easy to navigate
CONSits functionalities and features and the user capacity