IDEAblox vs Paychex Flex

IDEAblox has 180 reviews and a rating of 4.63 / 5 vs Paychex Flex which has 1057 reviews and a rating of 4.08 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.63 / 5 (180)

4.08 / 5 (1,057)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 28, 2020

July 23, 2021

Pros/Cons

  • Pros

  • Great customer service, easy to use, amazing price.

  • I liked most that it was simple to use and understand. It loaded quickly and allowed me to see how many hours I worked and kept track of the hours I missed.

  • Cons

  • There are times the site goes down. But luckily, the employees can manually enter their hours and I can approve them.

  • The only con that I have crossed so far is the reporting functionality. I'd like to be able to drill down into it, and do comparisons, and just simple data analytics.

  • Pros

  • It was easy to use and navigation on website was easy. Phone application was also easy to navigate. Made clocking in and out simple and fast.

  • It's very easy to learn and use, and the mobile app is very handy when you're on the go. I also like the ability to look at your entire weeks hours whenever you want

  • Cons

  • I wish they wouldn't do maintenance on the site as often as they do. I do like that they let you know when the site is going to be down ahead of time but I wish it was less often.

  • We had some issues in the beginning with staff not being able to clock in and out but once you get all of the kinks worked out its great.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

FrontRunners

2021

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1 Recommendations

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Pricing Guide

2020 Human Resources Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos