IDfy

RATING:

4.4

(27)

About IDfy

IDfy is an identity verification platform that helps businesses verify the identity, background, and credentials of individuals. Its video KYC solution combines video conferencing and AI-powered technology to remotely authenticate customers' identities. Additionally, IDfy includes various modules such as ID document verification, address verification, facial recognition, and biometric verification, ensuring a multi-layered approach to identity verification.

IDfy Pricing

Free trial: 

Available

Free version: 

Not Available

No screenshot available

IDfy Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for IDfy

1 - 5 of 27 Reviews

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

Smooth and Easy to Use

PROS

The API and documentation are well-defined to integrate

CONS

Nothing related to api documentation but need to improve service

Manisha

Financial Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Background verfication process

my overall experience with IDFY with is excellent and all team are very cooperative.

PROS

I would like the most of the IDFY the team are extremely supportive and process is very smooth.

Reason for choosing IDfy

i chose the product for the streamline the services.

Aditya

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2024

IDfy, are they actually up 99%?

You cannot rely just on IDfy if you have document or identity verification task. Because it's not 90% rather I'll say 60-70% uptime and correctness

PROS

Their API documentation and their sales team.

CONS

There up time and reliability is bad. OCR gives incorrect data, sometimes aadhaar is down.

Reason for choosing IDfy

Sales team was prompt enough to grasp my attention and follow ups

Gagan

Entertainment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great for OCR and Verification

My experience with IDfy has been good. I've been using it for over three years now, and it has significantly reduced manual work by automatically clearing the majority of IDs.

PROS

What I liked most about IDfy is its quick OCR capability, allowing for swift document scanning and extraction. The verification process, especially from government departments, is also speedy and efficient. Moreover, the support from the IDfy team has been consistently good.

CONS

However, the OCR quality could be improved to ensure better accuracy and reliability in document processing

Nidhi

Insurance, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2024

Background verification

I personally handle the BGV with IDFY and till date i have never faced any issue with the portal it is pretty much self explanatory and easy to use.

PROS

The Automation and the report method of closure.

CONS

The Data collected over the year are not put to use completely for employment and qualification verification.