What is Impraise?

Impraise is a cloud-based feedback management solution designed to help businesses of all sizes manage employee performance through goal management, real-time feedback and reviews. The platform enables users to view and track goals for individuals, teams and organizations with milestones, status updates, progress overview, ideas sharing and one-on-one conversations.

Impraise allows users to secure information and employee data with GDPR compliance, encryption, internal/external testing, anonymous feedbacks and more. Its automated review reports help managers improve performance, engagement, follow-up conversations and training via actionable insights and assessment scores. Additionally, its adoption analytics allows users to implement best-practices and compl...


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Supported Operating System(s):

Web browser (OS agnostic)

55 Reviews of Impraise

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(27)

27

4 stars

(27)

27

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 55 results

July 2019

Tom from House of Comms

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Great product, even better service!

Slick, easy and helpful.

Pros

The software is super user-friendly and slick to onboard users into the system, but even more impressive are the people over at Impraise. I've had an amazing experience from the sales and education cycle through to onboarding and customer support - I would recommend this to anybody looking for a genuine support system for the appraisal process.

Cons

so far so good...I've not come across any negative aspects of the software.

Reasons for Choosing Impraise

We decided to go with a solution which focuses solely on appraisals and review processes, rather than a full-service HR platform.

February 2020

Joris-Jan from NOBEARS

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great and easy to use!

I had a great experience, especially with the onboarding. The onboarding offered all the support I needed what made the implementation a succes.

Pros

Impraise offers a great interface and could be integrated within Slack. This makes the tool easy to use and quickly accepted within the team. The options to set up different kind of reviews and the goal setting functionalities are very nice to use.

Cons

The software lacks the ability to adjust your questions in the review in order.

Reasons for Choosing Impraise

The software and easy to use interface. Also the expertise regarding performance management and onboarding process. Personal approach and coaching.

Response from Impraise

Replied February 2020

Hi Joris-Jan, thanks for your feedback! We're glad the slack integration helped with adoption we hear this a lot from our customers after implementation. Regarding the review question order you can absolutely do this! As an admin when setting up the questions in the review, there are 6 dots on the left side of each question. All you need to do is select and drag each question to where it should be in the order. Then click save, and you're done! We just noticed it wasn't explained in the help centre articles, so we've just added it in there now. Thanks for pointing this out!

September 2020

Kaja from Bynder

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

An amazing feedback tool to foster learning culture in a company

Pros

It is very easy to use and to set up review rounds. It provides a lot of flexibility in defining target groups for reviews and types of reviews you would want to conduct. The feature I loved the most about it was the one where you can rate your teammates on specific skills you have identified as crucial for your company. This provides you with a clear visual cue on how each individual is doing and whether there is a need to work on improving certain skills/areas...

Cons

That we did not have a plugin with our HRIS so we had to add all new joiner details manually.

Response from Impraise

Replied October 2020

Thanks for your feedback Kaja! We're glad you find the Skills & Competencies Review options helpful! Did you know people can also ask people for feedback on these skills, so they can learn even faster outside of formal reviews? As for the HRIS integration we're actually already in touch with your IT team discussing options for automated user management. Hopefully we can have this working for you soon!

June 2019

Ramiro from vandebron

Company Size: 51-200 employees

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

2.0

June 2019

Review

Pros

Easy to use. Easy to share. Fast to do (if it the impraise is not regular -see 'cons')

Cons

You can't easily copy an impraise you send out before. This means it is time intensive to ask for feedback for a training you give on a regular basis. You would have to type in the questions again every time you give the training. A simple 'repeat questionaire function' would improve the user experience Also the schaling in my oppinion is too positive and therefore the instrument is too blunt. I understand it makes it easier for everyone to give eachother positive feedback, but you are already doing a good job with a score of two according to the scaling system

July 2020

Rebecca from XOOM Energy/NRG

Company Size: 1,001-5,000 employees

Industry: Utilities

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great performance review software

This is only my 2nd year using this software... it took some getting used to but I like it now.

Pros

Very user friendly and very fast response back from customer service via 'Chat'.... I love the chat feature too!

Cons

Once I hit enter to save my answer for 1 of the 2 questions, it automatically sent the review w/o my 2nd answer so had to contact Customer Service to re-open the review so I could submit my answers to the 2nd question.