What is Impraise?

Impraise is a cloud-based feedback management solution designed to help businesses of all sizes manage employee performance through goal management, real-time feedback and reviews. The platform enables users to view and track goals for individuals, teams and organizations with milestones, status updates, progress overview, ideas sharing and one-on-one conversations.

Impraise allows users to secure information and employee data with GDPR compliance, encryption, internal/external testing, anonymous feedbacks and more. Its automated review reports help managers improve performance, engagement, follow-up conversations and training via actionable insights and assessment scores. Additionally, its adoption analytics allows users to implement best-practices and compl...


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Supported Operating System(s):

Web browser (OS agnostic)

51 Reviews of Impraise

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(25)

25

4 stars

(27)

27

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

May 2019

Nissanka from M C Medisoft

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Impressive Impraise

Cost effective. User friendly UI with breathtaking designs. Its a good user experience, and most of the employees are highly pleased with the system. Backed by a competent support team.

Pros

Humans are so demanding that it is the most challenging task every HR department constantly has to undergo. With the evolution of Talent management tools, this arduous task is becoming less complicated. Impraise definitely plays a praise-worthy role in achieving this task by automating the process of Performance Appraisal to make sure that there isnt any oversights. Impraise allows appraisals through many channels, namely line- managers/supervisors, self assessments, peer assessments, thereby opening the opportunity for employees to feel their recognition real-time. As a result employees can understand what is expected of them (their strengths, weaknesses) and make corrections. Also these real time data helps the HR managers to coach employees without further delays and guide through the progressive path. All these are the result of the inter-activeness of the system

Cons

right now we havent found any noteworthy negatives, but definitely can expect at any moment just as any other software. I believe Impraise will have solutions for emerging issues.

February 2020

Corina from Dept

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

February 2020

Good tool for supporting company feedback culture & conversations.

The setup was smooth, with great onboarding and support from the Impraise Team. During this period the team were extremely quick to respond to every question we had. Ultimately if you want to create and maintain a company culture with transparent feedback, you need more than just a tool, but Impraise is a great tool to support you and a great place to start.

Pros

Easy to use, quick to set up reviews. The library with supporting information is also extremely helpful- either for FAQs for administrators of the tool, as well as tips on giving feedback and setting SMART goals for regular users.

Cons

If you are looking for a more detailed Performance Management tool, this might not be what you are looking for. With more complex performance evaluations, it becomes difficult to maintain an overview of tasks and final review reports per person. Additionally, for very big companies, the interface could still use some tweaking to make it easier to select whole teams and not need to click through hundreds of employees to add to a review.

Response from Impraise

Replied February 2020

Thanks for your feedback! We've heard this from other customers recently as well, and we will begin working on solutions to both of these challenges soon. Watch out for updates from your CSM!

July 2019

Martijn from Achmea

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

2.0

Functionality

3.0

July 2019

Helpful but still quite buggy

Impraise supports the discussion on what your strengths and weaknesses are and where there is work to be done. It does so in a easy-to-use way.

Pros

Before Impraise there was no tool that supported 360 feedback within this company, as far as I know. So just for that raison it's great. The alternative is using a paper version, if you want to keep it secure. It's easy to use, you check the right competences and enter the email addresses of your collegeaus and off you go. Besides that, it's easy to give a coworker a compliment or endorse him or her in any way.

Cons

The software is buggy, the user interface could be more helpful and overall I miss guidance in what you ask feedback on. I asked 5 coworkers for feedback and after the report was rendered I saw that 3 coworkers were missing. They entered their feedback on time but somehow it went missing along the process. I reported a bug with support. It took them over 2 months to fix it. Now am I a patient guy, but my manager wasn't to happy about it that I had to awnser that the feedback was on its way again and again. I'm still struggling to find my way in Impraise which tells me that the UI could be more guiding towards the different features. And it left me puzzled once confronted with all the competences I could choose from when asking for feedback. I made a few up myself and I selected all the standard competences resulting in quite a survey for my coworkers. Guidance in this area would be helpful getting to the right and useable feedback.

January 2020

Kelly-Jane from Sana Commerce

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2020

Easy and engaging

It's really easy to work with. It helps with engaging people in your personal and work development. I really like that our company uses this tooling and I recommended it to my previous boss.

Pros

I love that I have an overview of all my reports. But also the possibility to send and receive praises. This really helps with positive re-enforcement.

Cons

I put some personal goals in impraise, and I couldnt find how to share these goals with someone (besides my manager)

Response from Impraise

Replied January 2020

Thanks for your feedback on goal sharing! We recently released more goal sharing and visibility options (with more coming soon). You can now add a contributor to your goal who has the same access as your manager, or invite observers who can view your goal. We hope that helps! If you want more details around your options here, make sure to check out the help centre. Also, keep an eye out for more new goal features coming soon

June 2019

Ramiro from vandebron

Company Size: 51-200 employees

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

2.0

June 2019

Review

Pros

Easy to use. Easy to share. Fast to do (if it the impraise is not regular -see 'cons')

Cons

You can't easily copy an impraise you send out before. This means it is time intensive to ask for feedback for a training you give on a regular basis. You would have to type in the questions again every time you give the training. A simple 'repeat questionaire function' would improve the user experience Also the schaling in my oppinion is too positive and therefore the instrument is too blunt. I understand it makes it easier for everyone to give eachother positive feedback, but you are already doing a good job with a score of two according to the scaling system