info:HR software


27 reviews(4.0/5)
27 reviews(4.0/5)

info:HR is a human resources (HR) solution that offers workforce automation, attendance, employee self-service, payroll and reporting. The system helps organizations manage HR operations, organize learning programs and manage benefits. The solution is suitable for sectors such as manufacturing, nonprofit, government and health care.

info:HR’s workflow automation module enables HR managers to streamline processes and remove manual overheads. Further, it enables HR teams to review employees’ compensation and benefits and create customized employee checklists.

Its compensation and benefits module helps HR professionals manage payroll and track employee costs. It also includes a mass update feature that sends automated alerts to employees. The solutions offers core HR modules on-premise, and self-service modules are cloud-based.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 10

27 Reviews of info:HR

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  • Luc from ASSUMPTION LIFE

    April 2018

    We use this program at my work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I enjoy the functionality of the program, and how easy it is to use and navigate through the different areas.

    Cons

    The thing I like the least about this program is that the look is a little outdated. I believe it could use a bit of a visual update

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    April 2018

    Thanks for taking the time to post a review. I imagine you are referring to our employee/manager self serve module when you mention the outdated look. In fact, we are close to releasing a new version that modernizes the user interface. I'm not sure of the exact release date but it will be 2018 for sure, probably no later than the end of summer. Stayed tuned.

  • Adrienne from Northumberland Family Health Team

    Number of employees: 11-50 employees

    November 2017

    Easy to learn and implement. Customer support was fantastic!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Timely notifications/requests from staff and efficient processing of scheduling requests.

    Pros

    Easy to use interface for staff to notify the appropriate people regarding schedule changes and time off requests. Learning the system was easy with the support from our trainer.

    Cons

    Back end hosted infoHR system is a little tricky to navigate - has some 'quirks' that I needed to learn.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for posting a review. We are always just an email or phone call away if you have questions or need assistance.

  • Michelle from East Wellington FHT

    Number of employees: 11-50 employees

    October 2017

    Positive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer support is great! We use this software to track vacation, sick and float time. Our courses are now being entered along with licencing for physicians/nurses with documentation pdf's. At end of year, Barbara always assists me in closing out the year.

    Pros

    I love that I can call the customer rep if I have a question/issue and she is always there to support me. This program was so easy when we had a Ministry of Labour Health and Safety inspection. I was able to show our Health and Safety courses (taken by employees) using Info:HR.

    Cons

    Some of the functionality is not as user friendly as I would like. Although they have a website and Barbara, I would still prefer to have a hard copy manual that I could refer to BEFORE having to make that call!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for posting. If you sign on to the client portion of our web site, you'll find PDF manuals for all the sections of info:HR, as well as a variety of how-to manuals. If you don't have your login credentials, just email our support group and they will send them to you.

  • Lorena from Township of Wilmot

    Number of employees: 201-500 employees

    October 2017

    I have used InfoHR for over 10 years now and my experience has always been very positive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very easy to use, ability to track information well for our corporate needs and able to grow with our needs as well.

    Pros

    The software provides features that are simple to use and maintain, as it pertains to employee information, tracking attendance managing timesheets. Customer service is always knowledgeable and ready to provide resolution to issues.

    Cons

    I wish the integration with our payroll software would be smoother but we are in the implementation phase so it may take some time to adjust to this new process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for taking the time to post. Every payroll integration module we implement requires configuration to ensure that the correct data selections and transformations take place so as to conform to exactly what you want transferred from info:HR to your particular payroll system - that adds a bit more time to the implementation process but, once completed, results in the greatest degree of automation.

  • Rosemary from WDDS

    October 2017

    I've seen many HRIS products but nothing compares to INFO:HR. Have been using it since 1995

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of use and the numerous reports that are available. Also, the support-line at HR Strategies is superb.

    Cons

    Wish it had an integrated scheduling and payroll product. We have a separate Scheduling and separate in-house Payroll product so too much double/triple entries.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for commenting. We have implemented integrations for many different payroll and scheduling systems,so there is a very good possibility that we can reduce that extra data entry you refer to. We'll be in touch with you separately to discuss the feasibility.

  • Lynne from Northumberland Family Health TEam

    Number of employees: 11-50 employees

    October 2017

    This product saves me alot of paper and spreadsheets!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Tracking of time entitlements reduced the time I spend updating spreadsheets and responding to emails.

    Pros

    This product is very easy for employees to use. Tracking vacation, sick personal and lieu banks are very helpful.

    Cons

    HR Global could be presented in a more easy to use format. The menus are very old school and difficult to read.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for your review. If you've had a chance to see or December '17 newsletter, you see an article about the new functionality we'll be adding to our next release in early '18.

  • Sandra from Listowel Technology Inc

    October 2017

    We have been using Info:HR for over 12 years. It does everything we need it to do and is easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything I need in an HRIS system. Easy to use. Excellent attendance management features, allows you to create accurate accruals. Excellent support from service representative. Walked me through my year end to ensure all accruals were zeroed out and new ones created properly and accurately

    Cons

    Can't create your own reports. The continuing education section can be improved. Our reports are very messy and hard to pull up accurate information due to way too many options. Probably our fault, as each user enters information differently. CSV reports aren't always very clean.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for your comments. If you log in to the client section of our web site, you can download the data dictionary and then, with the help of your IT group, you can create your own reports by extracting data directly from the info:HR database. Most clients feel our continuing education section is one of our strongest; we'll contact you separately to discuss the functionality you're looking for.

  • Katelyn from North Lambton Community Health Centre

    Number of employees: 51-200 employees

    October 2017

    Excellent support and good working product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    For what it is - a complex employee database - it does an excellent job for us without a lot of expensive froo-froo. It has a basic look to it but that doesn't hinder its usefulness or logical flow of modules. I am always learning new features to use and trying to implement what I can to make our lives easier. I like that they are open to suggestions when we have them and are always progressing.

    Pros

    I like the logical flow of the software when using it. It just makes sense to me and this helps a lot for every day use.
    I also like that updates are ongoing and they are constantly looking for and making improvements.

    Cons

    There are many features that we don't use... there are a couple things that I still haven't quite mastered yet but that will come with time.
    Sometimes we run into problems when we are trying to make the software work for our unique workplace. However, we always get excellent help figuring out a solution (if available).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for reviewing. There will be a new version of the software out in early '18 with a number of new functions - there's an article about that in the December '17 newsletter.

  • Sandra from Broadcasting Corporation of The Bahamas

    October 2017

    The software is user friendly and easy to understand

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software allow the HR department to remain updated with current and historical information.

    Pros

    It provides the information that is applicable to our HR needs. Any new employee is able to be trained on the software with minimum supervision.

    Cons

    It could be more tailored to the Bahamian workforce. However, due to our current financial constraints we are unable to remain update as the software enables.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    February 2018

    Thanks for posting a review. Remember that, under your annual support agreement, you are entitled to all upgrades and new versions that we release. Feel free to email our support group about any functionality you'd like to see in the system - that's where we get our best ideas from.

  • Heather from County of Elgin

    Number of employees: 201-500 employees

    October 2017

    I use this system every day & it is easy to use. It is also easy to explain to other how to use it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Human Resources & Managers in other sites have access to the same information in one location. Easy to use and find information.

    Pros

    The things I like most about this software are that it is: easy to use, understand, show people how to use, and import documents. The import documents feature eliminated managers in other site from keeping duplicate paper copies.

    Cons

    The Employee Demographic screen is not split into tabs (Personal, Organizational, Misc.). I wish all of this information was on one screen but understand why you could have made this change.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for posting. We used to display all the demographic information on one screen, but it just became too cluttered, so we felt it would be much more readable if we split it across three tabs.

  • Donna from FCS, Elgin

    Number of employees: 51-200 employees

    October 2017

    Customer Service is exceptional!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reduced duplication and increased efficiency.

    Pros

    Ease of use. Just the right amount of product, not too showy or overwhelming.

    Cons

    Some compatibility issues at first but customer service to make this work overshadowed any challenges.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for taking the time to post. We appreciate the comments about our support group; we make it a priority to be available and accessible to our clients.

  • Kim from FCSLLG

    October 2017

    Was a little overwhelmed at first but as I have learned the system I realize just how much it can do

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Can pull lots of different reports with different criteria - very helpful!
    Love the fact that you can export to excel.

    Cons

    Some of the reports can be a little confusion to read. Sometime have to run a report a couple different ways to pull the exact info I am looking for.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for commenting. If ever you have a question about which report or which option on a report would be most suitable, just call or email our support line.

  • Michelle from Township of Severn

    October 2017

    Info HR is very user friendly, and is great for our small municiplaity.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Info HR is easy to navigate. I have found the support Team to be great, and get your questions answered in a timely manner.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for your review. We appreciate the kind words about our support group; they make a real effort to be as responsive as possible to client inquires.

  • Jodi from NLCHC

    October 2017

    Mediocre

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Management team purchased this prior to my position. Just thankful I was able to transfer all the time away, and other tracking, to infoHR, as they were using excel sheets prior to my start date.

    Pros

    Customer service is great. Agent always responds within a half an hour to hour. The possibilities for online management of employees are endless.

    Cons

    The physical appearance and some of the functions are outdated. The customization to suit our organization would be costly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for your comments. There have been a number of enhancements over the past year, with more coming in early '18, so perhaps we've already added the functionality you are looking for. We'll touch base with you privately to discuss further.

  • Laurie from Children First

    October 2017

    We have had a good experience with Info:HR in our workplace. The service has been great as well.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the self-service module. The employees like it and it has saved administrative time and effort.

    Cons

    There are some reporting limitations in Info:HR, e.g. I can't generate a quick report on employee total FTE.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for reviewing. The next release of info:HR in the winter/spring of '18 will have a new report that might do what you want for FTE reporting. We'll check in with you to confirm your requirements, see if we can accommodate them in the new release.

  • Olga from Red Door Family Shelter

    October 2017

    This HR information system is excellent. Very user friendly with excellent functionality.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the ease of use with its logical/intuitive navigation.
    Additionally, HR System Strategies provides great Customer service!!

    Cons

    It would be great if it could be even more customized but this is likely the limitation of any system. There have been occasional glitches when implementing software upgrades that require some work to resolve.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for posting a review. Our support line is always available to help when you are installing a new version, just call or email us.

  • Masha from Marvin Windows and Doors of Canada

    October 2017

    Training and set up were easy and always had enough support. The staff are knowledgeable & reliable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Eliminate paper waste. Managers have access to information they need. We finally have a place to track and store training history. Our payroll system is old and basic, now I have access to all the data of our staff in a quick minute!

    Pros

    The software and data imports were easy to set up. It covers all the aspects of HR documentation and processes to make my life easier. The self-serve will be great for the environment and eliminate having paper floating around offices. Managers are empowered with information without needing to wait for a report!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    January 2018

    Thanks for posting. We are adding new workflow in ESS so that employees can request training courses and managers can approve the requests - should be out in our spring '18 release.

  • Tanya from County of Elgin

    October 2017

    Info HR provides quick access to the employee information we use most often

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    An on-line system that is easily accessible to obtain information required in a quick and easy to use tool

    Pros

    easy to use system - enjoy the added functionality available for creating Form 7's, recruitment module, etc.

    Cons

    Creating reports is cumbersome. It is not possible to simply go into the system and click on the information you want to pull out. There are canned reports that often do the job however if an existing report doesn't exist for my needs then one has to be created - either through our trained in house IT contact OR I have to pay and wait for INFOHR to create it -- there has to be a better way to obtain simple data that is in the system - I just can't quickly pull it out when I want it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    February 2018

    Thanks for taking the time to post. We have created data dictionaries to make it easier for IT or anyone familiar with off-the-shelf query/reporting tools can navigate our database. You can get the dictionaries from the client portion of our web site.

  • Dorrie from Corporation of the Town of St. Marys

    Number of employees: 51-200 employees

    October 2017

    the software has alot to offer and we've only scratched the surface on some of the components

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Level amount of employee detail that can be stored in the software. The ability to export employee data to microsoft excel & word. Interfaces with our payroll system

    Pros

    it interfaces with our payroll software not only employee data but attendance also (once we get through the testing of the mapped information)

    Cons

    not being able to customize and create our own reports; picking and choosing different components of the software to reflect in one report. Restricted to what is offered by the software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    February 2018

    Thanks for commenting. We have created data dictionaries to make it easier for anyone familiar with off-the-shelf query/reporting tools to navigate our database. You can download the dictionaries from the client portion of our web site.

  • Kimberley from Grand Bend Area Community Health Centre

    October 2017

    Excellent software, tech support and client support. Great training.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Cost-effective for not-for-profit organizations; easy to use; tech and training support are excellent

    Cons

    Always have to log out and log back in to change from module to module (i.e staff have to log in to ESS to enter time off requests then log out of ESS and log in to Timesheet module to process timesheets)
    No option to set up employees on teams with the ability to view a team calendar that shows time off requests submitted, in progress and approved - this feature would make vacation and other time off planning much easier for departments.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HR Systems Strategies, HR Systems Strategies Inc.

    February 2018

    Thanks for your review. We are looking into the feasibility of combining all navigation options under a single login to avoid what you describe. It won't make it into the next release, but maybe later in '18. There is a good workaround for the team calendar situation you mention - we'll contact you to discuss it further.

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