Ability to customize pay rules even for the most complicated union contract provisions.. Configuration changes are easy and can be performed by the business. Base product provides many areas for use.

The need for both IT support along with Business support to maintain. Many steps needed to migrate changes into production environment.

Hands down the most configurable solution out there out of the box. They can handle just about every labor rule imaginable.

I wish support was a bit more focused on functional support as well as technical support. The customer success manager is very helpful though.

Overall, very positive; there are enough options to meet most needs.

Management of employee file electronically.

Switching between employee files once you have one open is cumbersome. You have to basically go back to the home page and restart each time.

Visibility into schedules for employees, ability to request time off and manage pto in one system.

The support. Getting a hold of someone to help is easy, the response time is quick, and they can almost always resolve my issue or help with a knowledge gap quickly. The support team is very knowledgeable.

Still catching up on features for a transient, mostly hourly-staffed business. Each upgrade brings a large chunk of new features though, and features we have requested have been seen in later releases.

Timesheets and scheduling are very visual. Compared to similar products this one is very easy to visually see what's going on with your employees' schedules and time.

It takes a team to administer, and without the proper internal support it will not work well. This is not the fault of Infor but more an indication of not anticipating the amount of upkeep and ongoing configuration and management this system would need by the customer.

Infor Workforce Management is robust in functionality. This is a comprehensive planning optimization tool for analytics. The time and attendance allows the user to control and address labor performance to built on a growing portfolio of work.

Upgrades to Infor Workforce Management should be supplied with more documentation and tutorials for the new features. The new features are always great enhancements but the time to properly implement causes a gap in benefits for the new features.

I have enjoyed the ease and complicity of this software.

I wish Infor had a better way to search for information.

Very positive. Numerous clients live and satisifed if not extremely happy with the product and more importantly the support and management of it.

The core product is very flexible and the framework allows for extension to satisfy varying customer requirements across many industry verticals.

No complaints regarding the software. When clients understand the product capabilities, how to configure and extends as applicable to align with their business processes, requirements and operational change, there is guaranteed success.

I like that it automatically submits paid time off requests when I miss time. Having to submit requests used to stink!

Editing time isn't as fluid as it should be. I should be able to mass edit each day and submit the same time.

With the right information and layout my team has worked a lot more efficiently than they ever had before.