Infor WFM offers visibility into key workforce performance indicators, including labor spend, overtime and attendance. At-a-glance views offer real-time alerts which notify managers when performance thresholds are breached.
Users can validate time and labor data collection in real time and automate zero-to-gross pay calculations. The solution offers tools to maintain attendance history per employee and manage attendance issues that violate a configured policy.
Infor WFM enables users to comply to customer, union, government and corporate scheduling rules. Users can create and edit schedules by automatically assigning employees to meet required demand as well as access real-time workload coverage indicators and key workforce summary statistics.
Infor WFM offers tools to automate the workforce planning process and plan workforce deployment. User have access to historical performance, standards and productivity factors to create a bottom-up labor budget that covers forecasted business demand.
Visibility into schedules for employees, ability to request time off and manage pto in one system.
The support. Getting a hold of someone to help is easy, the response time is quick, and they can almost always resolve my issue or help with a knowledge gap quickly. The support team is very knowledgeable.
Still catching up on features for a transient, mostly hourly-staffed business. Each upgrade brings a large chunk of new features though, and features we have requested have been seen in later releases.
I like that it automatically submits paid time off requests when I miss time. Having to submit requests used to stink!
Editing time isn't as fluid as it should be. I should be able to mass edit each day and submit the same time.
Philip from NiSource
Ability to customize pay rules even for the most complicated union contract provisions.. Configuration changes are easy and can be performed by the business. Base product provides many areas for use.
The need for both IT support along with Business support to maintain. Many steps needed to migrate changes into production environment.
Tony from insidesales.com
With the right information and layout my team has worked a lot more efficiently than they ever had before.