What is Insight?

PayScale Insight caters to professionals and individuals who are in search of accurate compensation management software. This software offers data and web services that help businesses find out fair market rates for budgeting and hiring purposes. Insight helps users who want to know their worth for a specific job profile.

Insight is designed to help users pay the right amount to employees.  Whether users want to retain their staff, hire new talent or set benchmark figures, Insight is the right tool to fulfill all of these requirements. Users can prepare comprehensive salary databases and manage them with visual analytics and decision-ready insights.

To ensure the accuracy of the data, Insight follows data standardization and matching processes. U...


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Supported Operating System(s):

Windows 10

22 Reviews of Insight

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(8)

8

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

April 2018

Stephanie from Tax Analysts

Verified Reviewer

Company Size: 51-200 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Amazing team offering great data to help remain competitive with out compensation program

All of our comp data in one place. We have employees in other states and PayScale comp experts helped us create labor markets for each area we have remote staff. This allowed us to have salary ranges applicable to those locations to ensure we were paying them relative to the COL vs. the DC market.

Pros

We have 125 jobs in our company and we were able to match all but two with this one system. These two were very niche to our industry and company so we are very pleased with that. The data is very comprehensive and made our salary structure review project very easy.

Cons

Some customization for us to be able to upload specialized job details would be helpful. We may find that other companies in similar industries have jobs that are hard to match.

February 2020

Jordan from Bank

Company Size: 5,001-10,000 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

4.0

February 2020

MarketPay works well, Insight Lab is TERRIBLE

We implemented the payscale platforms (insight lab first then moved to MarketPay when we realized how bad the Insight Lab product is) to store all of our external salary surveys in one place. We are able to run analytics off of the data directly in the platform. We previously housed all of the data in excel worksheets, so this has removed the need for massive spreadsheets.

Pros

The MarketPay product is easy to set up, create and pull reports, and manage from and administrator perspective. The UI is pretty basic without any bells and whistles, but the product works well to store compensation data and to report off of it. Ad hoc pricing is great for pulling data for new roles.

Cons

The MarketPay platform UI is pretty dated, but I don’t believe that takes away from the product. The Insight Lab platform is terrible for anyone who needs to price more than 50 or so jobs. The amount of manual work that must be done to match each job is ridiculous, and I don’t know why anyone would think the process is acceptable.

June 2020

Tony from North Queens Surgical Center

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

PayScale

My overall experience with PayScale is wonderful and useful.

Pros

What I like about PayScale is that I can see what my compensation for my job should be. PayScale tells me the average wages for my job position.

Cons

There is no least about PayScale software. PayScale tell me what salary should my job be during the interview.

November 2019

Deborah from RIMSD 41

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

4.0

Functionality

3.0

November 2019

Dissatisfied Customer

Utilizing the software is great! The customer service in trying to talk to a person was terrible. They don't answer the phone. If you want to talk to someone they do not get back to you. If you get a person they lie and tell you that they will call you back and never do. The CUSTOMER SERVICE STINKS! I needed some additional service and had to go elsewhere to get it, because the customer service department failed to get back with me. Their webinars, they rush you through them as if they can't wait to get to finish and get you out of their hair. Another company I worked for we used Payscale exclusively and could not ask for better customer service. That is why when I came to my current organization, I recommended them for here. They must have received their customer model from a 4th world country. Get better customer service and answer your phones with a human being. I promise they do not get back with you.

Pros

The ease, functionality, and over job reviews

Cons

Does not allow you to put enough information in regarding the job duties and not enough job titles

March 2020

Kimber from Freelance

Company Size: 1 employee

Industry: Writing and Editing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Finance blogger uses PayScale almost every day

Pros

Payscale is a fantastic site because you can use it to see how much you should be earning at your job. Otherwise how else can you find out how much people in your industry are making? I use payscale to figure out how much I should charge for a job and as a finance writer, I use payscale's survey research all the time to help me write articles about all kinds of careers.

Cons

I really like that PayScale uses surveys to gather their data because then you know their numbers are the actual salaries of real people across the states. But some of their careers could use more survey data than they have.