All Insights Reviews

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Venkata Subramanyam

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Insights

It is good so far. I liked it

PROS

We can ask review from any of our colleagues. We can get clear feedback from supervisor. We can schedule one on one from insights itself with peers.

CONS

Notifications after completing review would be added.

JENNIFER

Education Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Pretty great tool to have

The honest feedback has improved- everyone is on the same page of goals and expectations which are set by employees. The measurements are the best part because the employee defines them and the manager holds them to the employee's own standards- there's no misunderstanding of standards. Coming to a final rating is great because there's no discrepancy as to what the outcome of your goals/progress is- this is crucial in pay for performance models. We were able to successfully roll out pay for performance raises using Insights.

PROS

I like the connection between team members- we can see how each person/team is contributing to our 5 year Strategic Plan. I feel the layout is very helpful and self explanatory (for the most part) to new users (i.e. what to write in the empty sections). The shout-outs section is a nice addition for team morale and recognition. I like that the process allows for managers and team members to be on the same page about progress- we utilize this system strongly in our Pay for Performance model that determines pay raises each year. I like the physical documentation of goals, growth, setbacks and feedback. I like that feedback can be requested at any time, from anyone in the organization. Staff love the man throwing confetti at the completion of things!

CONS

Archiving goals was a little tricky when staff moved from one site to another (had a different manager previously than at the time of archive). I had a previous issue with final ratings not showing up, although we pushed the celebration man button at the end of our meeting. I'm not sure how (or if i can) to delete notifications i never completed and are now old (someone requesting 360 feedback but it was a mistake) It can be timely to enter all information/request meetings/send notes back and forth, especially for new or older generation users. It can take away from the face-to-face time.

Amber

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2020

Insights

insights can be helpful but not for personal information

PROS

I am able to connect and explore when needed, accessing and routing information

CONS

There are several features missing and could use a handful of new information

Carol

Hospital & Health Care, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Overall Like it

Overall, it makes performance reviews and check-ins much easier and user-friendly

PROS

I like that it is simple and fairly easy to navigate - I like the goals function and the overall plan of the 1:1 concept. I like that it stores data so you can complete a performance review (have not gotten there)

CONS

I had a period of trial and error, and ended up creating a brand-new performance review for a staff member because they had not completed it before we "met'. It was a one-way workflow; it would have been nice to know this. I also had another error message that would not let me complete my review with my staff, and it took three days to hear back from support. Not crazy about scheduling a review before I work on it, but that's not a deal-breaker. All in all I like it and look forward to using it as a great performance tool.

Reasons for switching to Insights

Organization decision

Vendor Response

Hi Carol, I apologize that it took us so long to get back to you. I'm going to look into that as it is not our practice to take so long. I'm glad you are using the tool and we are looking to change the way you can make changes to your review after you have finalized it. Thanks for the input, Kirsti

Replied September 2020

Vivek

Computer Software, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed January 2020

Feedback Review for Insights

We use for performance evaluation and setting up 1:1

PROS

1. I was surprised to see the number of features provided for performance evaluation. It was good to see a different section for Goals and Responsibilities. I like the feature where you could request for a 360 degree overall. 2. Clear Separation of concerns for "Me", "My Team" and Overall Company

CONS

1. The first and foremost is the SSO with Okta which almost never works. 2. It would be better if we are allowed to express free text while writing our goals which at this moment is restricted 3. It's filled with lot of features but then one has to explore by spending an enormous amount of time playing around with it. For example, I was trying to do performance evaluation for my team and it did not clearly show me where and how to give point on a scale say(1-5) 4. It would be nice if we have a pop-up with a recommendation on what to do next as when I am done with a topic. (Example if an employee fills in his goals, then encourage he/she to the next steps for setting up a quick 1:1 with his/her manager. There is a lot of scope here to explore which will improve the user experience

Reasons for switching to Insights

For more features that align with our company goals

Steve

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Employee engagement that flows naturally, easily.

Everyone is happier (other than "C" players who need a new home). Record-breaking year for our firm, partly attributable to Insights.

PROS

A simple process hides incredibly powerful tools to encourage rhythmic conversations around responsibilities, goals, and metrics - that you develop together. Every team member wants, needs, and deserves to know how their performance is to be scored. They score themselves, their coach scores them, and they come together to discuss. Beautiful solution to poor execution, not living cultural values, and not getting goals met by lackluster execution.

CONS

None. Simple, does what it says. Not Insights problem, but coaches need to stay on team to keep the monthly conversations going or process could morph to inaction.

Aaron

Hospital & Health Care, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Cost Effective and Easy to Use

Great customer service and a high-level if support with the rollout.

PROS

It is easy to use and delivers on some of our core business concerns around performance management.

CONS

I don’t like that the 360 feedback tool isn’t anonymous.

Vendor Response

Thanks Aaron, really appreciate your review and we will add your comments to our product roadmap. Have a great weekend, Kirsti

Replied September 2020

Mounika

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Good site for industrial growth

PROS

It has more feature to describe an employee

CONS

Too many fields, it has , less fields and more precise feature, need to have less feature and great quality.

Carlos

Information Technology and Services, 501-1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

It's easy to use but notifications can be better

I'm using it to measure the progress of my team in achieving their annual goals

PROS

I loved the user experience and the way it allows you to measure progress on goals and responsibilities. The way that makes the info available it's a great value for the organization

CONS

The notifications when setting up a new 1:1 can be better, right now it doesn't allow me to select available rooms from my calendar, and the reminders are not sent to my email as frequent as they do in Google Calendar

Marvella

Internet, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed February 2020

Insightful

My overall experience is ok. It is neither the best or worst tool that I have used, to set goals. I do use it because I have to, it is not something i prefer to use. I would use this more if there was an option to change the look/ template. I am constantly looking at my calendar throughout the day and week. So maybe making a calendar template with editable lists would be great and if you can sync certain events with your calendar.

PROS

I like the admin feature and the changes over the course of the last few months. Making changes and sending invitations on my own are great.

CONS

It was hard to understand the 3 areas behind, on track, ahead. This was hard to articulate and understand for roles. Less analytical roles that could not provide numbers and data. I am an overachiever, so I want to be ahead, but when explained to me what being ahead required, its not feasible with most of my goals. Also, some fields go unused, because I may not know the tasks and individual dates and/or timeframes.

Osman

Computer Software, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2020

Great app!

Given the nature of our job, we don't have much time to do touch base and follow up on career path and goal achievement. This app gives us an easy way to address this and helps us open the conversation to a broader spectrum of discussion and issue address.

PROS

Simplicity and easy to use. Great for following up and setting realistic goals and asses them

CONS

All good. Haven't tried other apps to make a comparison

Vendor Response

Thank you for your review, Osman! We are glad Insights gives you the opportunity to review and discuss your career path and goal achievements. We appreciate you taking the time to provide your feedback. -The Insights Team

Replied January 2020

Ann

Non-Profit Organization Management, 201-500 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed September 2020

Not my favorite

Since I was already meeting with each of my staff every month, this is a way to codify that, but it doesn't seem to enhance the meetings. If anything, this may make 1:1s less productive as we are having to rate ourselves over and over and over.

PROS

It's visually appealing. I can tell this might be useful for some positions but it doesn't work with everyone. The ratings system becomes meaningless even after using the system for only two 1:1 meetings.

CONS

The ratings system - by the time I've done 12 1:1 meetings with a staff member, they have rated themselves 12 times on the same points. The rating system becomes meaningless. System is not intuitive - no way to delete responsibilities/goals, must archive and then the items still show up every month. Square peg/round hole for many staff members - one size does not fit all. Goals - if one of your goals requires another person to do something for you to accomplish your goal, such as taking over a responsibility, you are destined to fail if they don't hold up their end.

Vendor Response

Hi Ann, thank you for the feedback, I really appreciate it. And would be interested in learning more from you about how we could improve. Please let me know if you would be up to talking with me about it more. Thanks so much, Kirsti

Replied September 2020

Sagar

Information Technology and Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Useful software

PROS

The employee appraisal system can be improved a lot by using this software.

CONS

Some times the server gets down and the web page is slow.

Mohammed

Information Technology and Services, 501-1,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

FUNCTIONALITY

1

Reviewed February 2020

Sense less features

Bad experience

PROS

I don't see any pros or usage of this software

CONS

It is very difficult to track the reviews, goals and ratings given for a resource and the dashboard is missing. For a new user it is very very complex to understand it and we have to adjust ourselves to use your non-sense features.

Ramaraju

Information Technology and Services, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Review for Insights

PROS

this software is easy to use and user-friendly.

CONS

unable to categorize the goals based on quarters.

manjusha

Computer Software, 201-500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Appraisals on Insights

8/10 Its fine , no much issues

PROS

Ease of usage , everything is self explanatory without much guidance also we can do

CONS

We donot know the next steps until done with the current step. Where we are in the appraisal process should be easily known to users

Nagarjuna Reddy

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2020

Effective Review Tool

PROS

Providing on time Feedback to the resources Scheduling One-One with the associates Requesting 360 feedback

CONS

I did not use setup as admin as we have admin to setup this.

sandeep kumar

Computer Software, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2020

Provide edit button for goals and resposibilities

PROS

this software is really easy to use .

CONS

It would be really helpful i we have a delete button for goals/responsibilities as our responsibilities change every year

Ryan

Education Management, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2020

Great features but missing some simple functionality

The program works well as a system to help create and measure goals for employees.

PROS

It is fairly easy to use if you are a capable technology user and has lots of features.

CONS

Some simple features are lacking like the ability to delete goal if you realize that there was an error. you have to either edit what you have or archive it and can't just get rid of mistakes.

Waqas

Computer Software, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2020

Feedback

Good

PROS

Ease of use. Iser friendly interface, workflow enabled

CONS

Slow response some time and sometimes page refreshes pretty slowly

Mike

Medical Practice, 501-1,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed September 2020

Could you use some changes.

It has taken a while to get use to.

PROS

I like the different colors for the different categories .

CONS

It would ne nice if some things were able to be edited. It seems like once certain things are entered, there is not changing it. We have been told that we need to add a user's goals. Is there an option to rate management on the same things that we are being rated on. There also seems to be a lot of different options making it seem real busy. The notes selections is very busy.

Vendor Response

Thanks Mike, and I appreciate your feedback. You can use the 360 feedback tool to give your managers feedback as well. We're working on the editing function to make it even better - so thank you for making sure we address it :)

Replied September 2020

Jacqueline

Hospital & Health Care, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2020

Insights Review

It helps us keep track of our reviews and makes it easier to do an annual due to everything being recorded in there already.

PROS

I like the fact that it is very user friendly and can connect with calendars.

CONS

Somethings are repetitive in the program.

Malav

Information Technology and Services, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

3

Reviewed February 2020

Not so user friendly user interfact

Very difficult to enter the goals. The user interface is not streamlined.

PROS

There is nothing that I like about this software.

CONS

1. The text fields are very small although they accept long text. 2. The text fields don't maintain formatting (like bullets, numbering), doesn't have any feature of making text bold. 3. Whatever you put as new line becomes a paragraph ultimately. 4. I can't add back dated goals

Mirza

Information Technology and Services, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Team Builder!

Good

PROS

You can easily set individual and team goals and rate yourself for your responsibilities

CONS

Not much .... I think new features should be added to make teams more interactive with each other

Maggie

Consumer Services, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Receptionist

Reaching your goals

PROS

super easy to use, love the how you plan for your goals

CONS

There really nothing i dint like at this point

Showing 1 - 25 of 154 Reviews