isolved vs Paylocity

RATING:

3.9

(504)

isolved has 504 reviews and a rating of 3.92 / 5 stars vs Paylocity which has 825 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (504)
4.3 (825)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 26, 2024
February 21, 2024
Pros/Cons
  • Pros

  • I like the ease of use from the HR perspective and the ability to see exactly what the employee sees within the system when trying to help them.
  • That we are able to put our employees information into, so it stores it safely.
  • Cons

  • It cost more money to have iSolved than it would (including risk) of having paper time cards.
  • We had been with Paychoice, then Sage, then Isolved. Launch was terrible with no help.
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  • Pros

  • The software allows easy payment for goods and services. It can be integrated into any website for the purpose of receiving payment.
  • I love that the company is always improving the software and values feedback. Our account manager is always helpful.
  • Cons

  • Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.
  • Paylocity will implement changes and not notify the users. Paylocity has lost data twice which makes me quite uneasy.
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Product Demo
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111 Recommendations
26 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos