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Zenefits

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Ratings & Reviews

Overall Rating

3.83 / 5 (102)

4.13 / 5 (628)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

3.0 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

February 19, 2020

February 26, 2020

Pros/Cons

  • Pros

  • Ease of use. Clients love it. Robust self service.

  • I love all the available features. There is so much that can be done with this product.

  • Cons

  • I tried calling to get back into my account and nobody answered, on top of that their voicemail box was full so I couldn't even leave a message! Horrible

  • Everything!!! It took over a week for the system to even allow me to login. Took forever for customer service to even figure out why

  • Pros

  • Great value for the price! It is easy for our employees to navigate. I like the process for open enrollment.

  • We use this software for one of our clients and I love the benefits integration. The pto is super easy. Onboarding is so easy.

  • Cons

  • Some features of the product still require some admin work. It makes a great user interface but not the backend filing, compliance testing, etc that would eliminate some admin work.

  • I would like to see some greater customization around the new hire process. The core product is great but I don't see constant innovation in new offerings.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

32 Recommendations

201 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots