iTrent
About iTrent
iTrent Pricing
Starting price:
£10.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Human Resources Software
Most Helpful Reviews for iTrent
1 - 5 of 12 Reviews
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Full package for your HR function and Payroll
overall It is effective and help us to reduce human work and increase the productivity as we have all the reports which is required and also it has bot which solve day to day small issues where we stuck. Migration is very easy from your old system to iTrent.
PROSIt has all the function related to HR like Recruitment , payroll management, ESS, Timesheet, learning, performance management and others. So it's easy to manage the function at one place. We can manage al the work and also it show the summery with chart and graph which is very clear and easy to understand. This help you to see all the record of particular employee related to work, salary, advance, absences and other details. It can be access from anywhere and at anytime. Most unique feature of this that it has bot which help everyone to fix there issue. Also you can easily migrate from you legacy system.
CONSIt has all the feature which is require so till now I didn't face any challenges and in future also I hope it will be the same.
Vendor Response
Thank you for your review. We will continue to improve the platform, so be sure to watch out for future enhancements.
Replied July 2021
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Very strong package
All HR objects in one place have allowed our organisation to vastly streamline our HR processes.
CONSYou start with a blank piece of paper which meant that we were not always able to benefit from aligning our processes with best practice.
Reasons for switching to iTrent
Upgraded from existing product to new version
Vendor Response
Thank you so much for taking the time to leave a review. Your feedback is valued and has been passed on to the product team - Lydia.
Replied January 2024
roxy
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2019
Inflexible and poor support
unsure - it could work well for some but not our business
CONSLack of response or support for queries from relationship manager. Any request for help is met with a sell for extras
Vendor Response
Thank you for your review. We're sorry to hear that you haven't had a good experience so far with iTrent. We have passed your comments on to our Customer Services Director who will investigate and get in contact with you.
Replied September 2019
SATWINDER
Higher Education, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2023
Excellent integrated payroll and HR system!
use to navigate through find itrent pages
CONSbetter internal reports rather than SAP business objects
Reasons for switching to iTrent
Wanting a integrated system which could bring two systems together
Vendor Response
Thanks for taking the time to leave us a review, Satwinder. We're glad to hear you're having a positive experience with iTrent! Thanks - Lydia.
Replied November 2023
Debbie
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
Putting together the peices HR and Payroll
We did the switch in 6 months which was tough but we had a great team on consultants holding our hands and with hard work by all concerned we did go live in 6 months. The overall experience is positive and extremely encouraging for the future - the system never stands still with new ideas which enables our organisation to grow as well. Self- service for employees has been taken exceedingly well received as has being able to print their payslips if required. The changes have cut down on paper and an manual mistakes which could have occurred and the standard reports from the system help the HR team on a daily basis.
PROSWe were looking for a single HR, Payroll and Talent Management platform - one where we would not need to put two systems together. Being able to access all data across the organisation, it is user friendly and looks fresh and clean. It has been useful in setting changes for the future rather than placing a diary note to remember to change things. Being able to have immediate access to annual leave entitlement for staff and also electronic payslips being sent out via email. Managers having access to basic information rather than asking for it from either Payroll or HR and being able to empower all staff at all levels across the organisation.
CONSCosts of making what feels like small changes to the system, the helpdesk I find is frustrating and lack the ability to actually help - when I ask a question they point me to a manual of over 150 pages and that does not help me. Sometimes the system feels rigid when we try to change or amend things to and the retrospection always catches us out and we don't understand why all of a sudden the payroll has change figures.
Reason for choosing iTrent
We had heard negative feed back from other organisations using the above software - although we have Agresso for our Finance teams they are not HR/Payroll Specialist and we needed a system that was based round our requirements in that sphere and MHR had that positivity and when we had the sales team over and saw what you could offer and the price was right ! how could we not switch systems.
Reasons for switching to iTrent
Two separate systems and loads on manual processes still in place. Paper Payslips and no way to record annual leave. The costs to upgrade to more of a product like iTrent was too much so we went with being a brand new customer with MHR and got the package we were looking for.
Vendor Response
Thank you for your kind review. We really value feedback from our customers so that we can continue to improve iTrent and its services. Your feedback will be passed on to the relevant areas of the business so that we can learn from your experience and continue to make enhancements.
Replied September 2019