JobAdder Software


 

JobAdder is a cloud-based recruitment management platform for staffing agencies and in-house corporate hiring teams. The solution can be accessed using a web browser on any internet-enabled device.

JobAdder allows recruiters to manage job orders, match applications to jobs and track candidates' progress. Users can post job ads to a variety of job boards and social media websites. The tool records candidates’ performance and manages candidate communication via email, phone and SMS. The solution also offers task management features to schedule, manage and prioritize tasks and set task completion reminders.

Other features include resume parsing, candidate searching and internal candidate searches. The software allows users to define their own workflows. JobAdder offers integrated email plugins for Gmail, Outlook and Office for managing both contacts and communications. Other features offered include online training tools, a website builder and online timesheets.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

68 Reviews of JobAdder

 

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Software Advice Reviews (59)
More Reviews (9)

Showing 1-20 of 59

debbie from Elite Appointments
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

okay but not as easy as other programs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like to be able to see things easily i don't need all the fancy bells and whistles - i like to be able to search for candidates by skills , link clients, candidates into jobs, and be able to see open jobs easily. I liked the format of the old fastrack - they have now deleted and brought in a new system which is awful so had to change to job adder which is not as good as the old fasttrack

Pros

Linking jobs to candidates , clients to candidates linking. - it holds all the information that you require.

Cons

I dont find it straight forward a bit complicated. Finding applicants and seeing what jobs you have open and what stage those jobs are at is the main feature that recruiters look for in a program.
I dont feel that job adder does that as good as the old fastrack system does - not the new version

 
 

Bryan from Softengine, Inc
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Mobile + Desktop fluidity ATS - for agency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a high volume and high pace recruiting software - geared for closing roles at a faster pace than traditional internal recruiting.

Cons

Not able to download notes or export details. Furthermore, the fact that the windows close easily and don't auto save can sometimes trip you up.

 
 

Jade from Puro People
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Functional, Easy to Use and Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Effective product for small and medium HR function. Great support and functionality is excellent.

Pros

Excellent help function with online support and great 'how to' videos for self teaching. Easy to use and get your head around and I love the customization that is available in terms of workflow.

Cons

Integration with a wider range of other systems would be good and also the ability to upload bulk contacts into the system.

 
 

Darryl from UXC / CSC
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Custom Data Extract by JobAdder

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I engaged JobAdder to do a custom data extract of 127k rows for us.

The export came out perfect, exactly what we were looking for.

Very economical too.

Pros

Very happy : the service, everyone has been great to deal with, friendly, happy & professional
Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent
Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

Cons

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

Advice to Others

Don't hesitate to have JobAdder do custom data extracts for you.

 
 

Dionne from NGA Media
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Good, but could be better ...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really love how feature rich Job Adder is - however it doesn't easily connect or allow you to upload or download the information stored within the product.

Pros

It was easy to set up, feature rich allowing photos of candidates so that you could easily recognize and identify them. Excellent customer support

Cons

No easy printable reports - such as open jobs. Available candidates.

Advice to Others

Do they trial ... take the tour ... might be perfect for you.

 
 

Carrie from Agility CIS
Specialty: Software / Technology

September 2016

September 2016

Easy to use and intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

JobAdder is very intuitive and relatively easy to use. The set-up time is negligible and the support staff are very easy to deal with. The best part of having JobAdder are the webinars and the support chats - it makes for a great user experience.
The subscription is a monthly or annual one and is per user as opposed to number of jobs, which made it very easy to adopt and incorporate this ATS. The hiring managers too are pleased with the ability to get CV submissions and comment on the candidates CV.

Likes Least

This product is very customisable and easy to use, but in saying that, there might be a couple of ways of doing each process and if you're working in a team environment as opposed to a 'Sole charge' recruiter, it might pay to define what the process is going to look like as you can do the same thing a couple of different ways, so you'll need to ensure that you're on the same page especially if you want the reporting (which is another awesome feature) to work well.

Recommendations

Have a list of requirements before you decide to trial a particular ATS. There are so many good providers to choose from; once you know what your 'must-haves' are from an ATS, the easier it is to choose one right for you.

 
 

Anedra from Talent For Schools
Specialty: Recruiting Agency

July 2016

July 2016

Excellent software for job placement agencies!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

After months of searching for a software solution to fit our needs as education placement firm, we finally found it! We were looking for a system that was easy to use, easy for our clients to use when candidates are submitted, and affordable. Their technical support is very responsive and their help guides/videos are very useful. Also every month they come out with new releases & updates.

Likes Least

The software is somewhat user-friendly, I wish it was easier to navigate. However, with time I've been able to learn the system. Also, if I were to be picky, the date format displays backwards due to being based out of Australia (i.e. 07 June instead of June 07). However, I believe this is an update that is coming soon for US market, so I will be patient.

Recommendations

Besides from making sure this software fits your needs, ensure that your clients will enjoy using it as well.

 
 

Travis from Square-1 Consulting Services, Inc.
Specialty: Engineering

July 2016

July 2016

Why I use JobAdder CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.

Likes Least

While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)

Recommendations

My biggest complaint is that there are separate profiles for 'client contacts' and 'candidate contacts'. In a services based business many times your clients can also be consultants, and vice versa. With two separate profiles it means there is a high likelihood that your data will be inaccurate unless you remember to update the other profile everything you have an interaction with someone.

 
 

Simone from Peak Placements
Specialty: Recruiting Agency

May 2016

May 2016

Awesome product with outstanding support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Jobadder has to be the most innovative product in it's field. It is extremely user friendly with great functionality and incredible technical support.

Likes Least

There's not much to dislike to be honest and any suggestions you have are always taken on board so the product is constantly evolving.

Recommendations

Not only is it an innovative system that has great reporting and functionality, but it is also great to support a local product that now has a national presence.

 
 

Aaron from Onset Group
Specialty: Staffing Agency

March 2016

March 2016

Establishing my business around JobAdder

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Jobadder is a progressive, intuitive, and most importantly, evolving Recruitment System. Brett and the team have done a great job, with top customer service, training, and a proven track record of listening to the market.

Likes Least

UI is strong, however I can see a time in the next 12-24 months where it may fall behind newer products. This is a huge opportunity for JobAdder to stay in front if they get onto it early. . .

Recommendations

Be clear on how you plan to use your data and what info is important to you if cutting over. Data migration is as good as your own understanding of what you have. Jobadder can handle imports and mapping well, but only if you have your end sorted.

 
 

Martin from Aptus Recruitment Ltd
Specialty: Recruiting Agency

March 2016

March 2016

Great product with great support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions.
What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.

Likes Least

Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.

Recommendations

Pound for pound the best solution for recruitment businesses that we've encountered.

 
 

Jeff from Google Search Tips
Specialty: Software / Technology

March 2016

March 2016

Best statistics and reporting!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It has the best statistics in visual format, The graphs and charts represent the data in real time and makes very easy to understand the data. Really this is the best way of dashboard reporting.

Likes Least

Data entry forms takes time to submit the info. This time can be reduced?

Recommendations

I would say if you want to see and visualize the data, you can use this tool. It helps with great reporting.

 
 

Simon from Tobin McClintock
Specialty: Recruiting Agency

March 2016

March 2016

Good to be back with JobAdder

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use, intuitive navigation, not too complex nor too simple, great job board integration, constant improvements being made, excellent support.

Likes Least

No significant complaints here. Integration of candidate and client records when they are the same person would be a nice-to-have but I understand there are technical reasons preventing this.

Recommendations

I used JobAdder when working in a large agency, but when I started my own business, I switched to Bullhorn. That experience was suboptimal in most respects and I switched back to JobAdder around a year ago and am very glad I did.

 
 

Stewart from Silk Recruitment
Specialty: Recruiting Agency

March 2016

March 2016

JobAdder - Great system but still a few bugs

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is simple and easy to use and accessible from any device which is very handy.

Likes Least

I have suffered with instability issues with the system often crashing causing frustrations. Saying this, the last time that this happened I was contacted directly by the CEO Brett who took the time to explain what the issues were and what was being done to resolve them which made a big difference to me.

Recommendations

Take your time and ensure you are involving the users of the system in the selection process.

  Response: Brett Iredale - CEO, JobAdder

Date: March 2016

March 2016

 

Thanks for your review Stewart. We have since spoken on the phone and we really value your input and your business. If we do nothing else this year we aim to turn you into a raving fan.
Thanks, the JobAdder team.

 
 

Paul from Wright Executive
Specialty: Recruiting Agency

March 2016

March 2016

Awesome, a great piece of software!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

simplicity and ease of use. always very friendly staff and support

Likes Least

No much... wish Linkedin integration would happen, especially CVs being automatically uploaded.

Recommendations

Give it a go, it really is great and easy to use, I have used it for the last few years, the updates are great and it keeps on getting better

 
 

Jesse from Monocle Search Group
Specialty: Recruiting Agency

December 2015

December 2015

Perfect for a small agency!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.

Likes Least

There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional email addresses, twitter feeds, Facebook, GitHub, Stackoverflow, etc..) to enhance the record. It looks like you can add a picture to your candidate records, but you have to do that manually. Workable does all of this automatically. Lastly, I wish I could create a record from the clipboard as oppose to creating a .pdf or .doc to import a resume. Sometimes I find a resume on a blog and I just want to copy it and paste it into Jobadder. And if I had to nitpick... I wish it was a little bit faster.

Recommendations

While my negative comments are really based on my wish lists of features that I've seen on other products, Jobadder does a really good job of everything at a price point that is easy to swallow. I know I sound like I have a crush on Workable but they have a ton of problems as well not to mention very pricey since they price it per position that you're working on. JobAdder also has enough expansion capabilities that you could easily add more users as you grow. I'm a one man shop right now and it helps me organize my clients, positions, and candidates with ease. There's a ton of reporting capabilities that would have been really beneficial for when I managed 30 recruiters.

Bottom line: For agency recruiting it would be hard to find a better product with all these bells and whistles with amazing customer support for the price. It was actually a no brainer for me when I saw the demo.

 
 

GREG from THINKINGAHEAD EXECUTIVE SEARCH
Specialty: Consulting

November 2015

November 2015

POSITIVE OVERALL

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

PRODUCT - INTUITIVE, SIMPLE AND CLEAN GRAPHIC INTERFACE

Likes Least

PRODUCT IS FINE .... THE CUSTOMER CARE COULD BE BETTER ..... SEVERAL EXAMPLES OF NOT DELIVERING ON TIME, LACK OF FOLLOW UP WITH SET APPOINTMENTS

Recommendations

SPEAK WITH OTHER USERS WHO ARE THE SAME SIZE AS YOU AND IN THE SAME TYPE OF RECRUITING

 
 

Courtney from ThinkingAhead
Specialty: Recruiting Agency

November 2015

November 2015

Love the Simplicity!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

Likes Least

We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

Recommendations

In addition to truly evaluating all of the history and functions of a new product, sometimes it's good to go with your gut! We looked several products before choosing Jobadder that seemed cool, but just maybe pretty complicated.

 
 

Jonathan from The Dragon Group
Specialty: Recruiting Agency

November 2015

November 2015

Great product and staff

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's ease of use, staff are personable and attentive to issues, questions and training

Likes Least

Like all CRM's, i still feel there are areas that could be stripped away to be more efficient. particular example being the number of layers involved, ie, candidates, contact and companies all separated.

Recommendations

Comparing CRM's should be fairly straight forward, does it save you time and money? Jobadder does that for our needs

 
 

Jack from Goodwill Industries of Akron
Specialty: Non-Profit

November 2015

November 2015

Job Adder is a great investment

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Job Adder is very user friendly and their support time is outstanding and they have excellent communication.

Likes Least

I have used Job Adder for over 1 year and find it easy to use and is a great investment. There is nothing I can say I don't like about it.

Recommendations

Job Adder is a great investment and well worth your recruiting dollar.

 
 
 
Showing 1-9 of 9

Diane from Gough Recruitment
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Job Adder was a huge step up from our previous CRM system and has a very inviting user interface. It's easy to use and manage from an admin point of view. The JA team were very helpful throughout the migration process and the support team have been quick to handle queries or issues. There are areas of improvement such as the reporting capabilities, lack of ease for customisation, at times the response time to product enhancement ideas/requests are too long, however the team do take the time to listen and then consider. We have customised training for new starters, which I highly recommend as this is run very well.

Pros

Easy to use
Engaging user interface
Fairly priced for what you get
Friendly support team and great training manager

Cons

Lack of customisation - or turn around time to achieve this
Long leads times for feedback on feature enhancements
At times the system can be slow

Source: Capterra
 

Cameron from Automotive Talent
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

JobAdder, the only option for us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we did. The platform is intuitive and our team hit the ground 'sprinting' with minimal effect to our business. The team at JobAdder are also a perfect fit for us. They are constantly progressing the platform to keep ahead of our needs and the competition.

One area we have made significant increases is our digital integration through our website. Traffic is through the roof and candidate registration/data capture is seamless.

Pros

Everything, and they keep improving on perfection.

Cons

Nothing.

Advice to Others

Trial it for yourself. You'll not be disappointed.

Source: Capterra
 

Pete from RWA People Limited
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2015

September 2015

Excellent tool for recruiters

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We've had a few systems at RWA. JobAdder is the pick of the bunch. We're an IT Recruitment agency in Auckland. We wanted a tool that could manage our client and candidate base and track candidates right through the different job stages. The key for us is to be able to find talent on our database via an efficient search tool and match it up to the job/client requirements. Would recommend!

Pros

- Intuitive
- Job board integration
- Search functionality
- Cloud
- Mobile
- Support is outstanding!
- Innovative, working on new features all the time.
- Talent pooling
- Reverse marketing
- Duplicate matching

Cons

- Mobile app needs work
- Needs additional bespoke reporting

Source: GetApp
 

Clarke from Dynamo Recruitment
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2015

September 2015

Dynamo Review

Product Quality

Customer Support

Value for Money

Product Quality
Quality
Value for Money
Value
Support

Love the fact that the app is built and configured for mobile devices not just the PC version re-sized or re-hashed. This makes it great for accessing info on the move. As well as being very functional its obvious that some thought and effort has gone into the front end which does make for painless experience.

Pros

The support team at Jobadder are amazing. They answer the phone in 2 rings and if they dont have an immediate answer will be back in touch very quickly with a solution. Generally tho I dont use their support too much as the product is very intuitive.

Cons

This app provides a read only version of your database which is perfect for me as that is what I require when out and about. Of course you can log onto the full site to make edits etc.

Source: GetApp
 

Ben from INSELEC
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2015

September 2015

Exceptional support!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I run a blue collar supporting businesses Australia wide. We specialise in the electrical industry so we needed a system fully customisable to our unique needs. JobAdder has been excellent for this and we have won business because we can show to our clients how in depth we go in the recruiting process.
The support we get from the team at JobAdder is exceptional! they are always there to assist us and they have some great ideas, they feel like part of my team. Love them.

Source: GetApp
 

from JobAdder - Recruitment Software - Applicant Tracking Software
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Nabil

April 2017

April 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Support
Source: GetApp
 

Jason from BENCHMARQUE
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2015

December 2015

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Jimmy from Sigma Resourcing Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2015

September 2015

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp