JobAdder Software

4.38 / 5 (95)

About JobAdder


JobAdder is a cloud-based recruitment management platform for staffing agencies and in-house corporate hiring teams. The solution can be accessed using a web browser on any internet-enabled device.

JobAdder allows recruiters to manage job orders, match applications to jobs and track candidates' progress. Users can post job ads to a variety of job boards and social media websites. The tool records candidates’ performance and manages candidate communication via email, phone and SMS. The solution also offers task management features to schedule, manage and prioritize tasks and set task completion reminders.

Other features include resume parsing, candidate searching and internal candidate searches. The software allows users to define their own workflows. JobAdder offers integrated email plugins for Gmail, Outlook and Office for managing both contacts and communications. Other features offered include online training tools, a website builder and online timesheets.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

95 Reviews of JobAdder

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(38)

4 stars

(45)

3 stars

(11)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 95 reviews

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August 2015

Nicolas from numbers executive


Ease-of-use

4.0

Customer support

4.0

Functionality

2.5

August 2015

Great applicant tracker but workflow could do with improvement

Pros

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Cons

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database.

If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and jobadder meaning you have to manually upload emails to the database (sent and received) from google or outlook 365. Furthermore this is something they (jobadder developers) do not see as valuable. For some people this is a non-issue but for me, I like to keep an audit trail of all client correspondence and easily be able to access it and ensure if needed it has a time and date stamp and can easily forward this email to a client (usual issues such as re-sending terms of business and the usual issues a recruitment firm faces around the timing of candidate submissions etc.

Furthermore there is no ability to undertake a text search on notes / emails that you do manually upload into the system. The float functionality is very geared towards low-value recruitment, utilising a tool whereby the client clicks a hyperlink which goes to a jump page which you have no control over the look and feel of.

From a workflow perspective, being able to update candidate skills, employment details, add notes etc is a little hit and miss.

I have voiced these concerns but get the feeling their priority is to continually add smaller job boards to the platform than continue to improve workflow and functionality. It's a real pity as they are ALMOST there in terms of having a really awesome tool!

For now we will stick with them but here's hoping I can change my 6 to a 10!

August 2018

Jay from Jordan-Sitter Associates

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

JobAdder - Robust & Easy to Use

Pros

The Product:
First of all, I rated the product 4 stars overall only b/c I couldn't give them 4.5 stars. 5 in my book is nirvana, so overall me and my team are very pleased with the product.

Very easy to use and configure/customize. UI is clean and easy to navigate, so you don't get lost like you do with a busy UI. Grid/List view gives you easy sort/filter options with links to all the related records. We've only been using the product for about 2 months and we are very happy. I'd say our team has become advanced users of ATS platforms, as JobAdder is our 4th and hopefully our last (for the foreseeable future) ATS. They are very responsive to the user community's feedback for feature enhancements, so new releases are always bringing new functionality. Data migration was well organized, but the difficulty in the implementation comes from not being intimate with how JobAdder works so we had some clean up (and still do) to keep from having inaccurate data. Junk In, Junk Out...as they say.

The Support:
Fantastic, responsive, knowledgeable, helpful, friendly. I can't be more pleased with their support!

Cons

The Product:
The scheduling and outlook integration is weak and desperately needs improvement. The fact you can't create a recurring meeting in the ATS is mind boggling, and the fact that you can't create a team appointment with more than one other user is also a bit mind boggling. The synchronization between ATS and Outlook calendars only goes one way, so there is still a lot of clicking back & forth to make sure appointments received in outlook get added to. Would be nice if job ads that are posted within the system would automatically close when the job is filled...but not much of a hassle to update...just one more thing to remember.

Sales Automation and sequencing doesn't exist. It would be awesome if they took some notes from Salesforce on the lead-to-order (win/loss) process.

There are other minor issues, as is typical with ANY software, but we are optimistic that they can and will be addressed in future releases...hopefully in the very near future.

December 2015

Jesse from Monocle Search Group


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

December 2015

Perfect for a small agency!

Pros

I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.

Cons

There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional email addresses, twitter feeds, Facebook, GitHub, Stackoverflow, etc..) to enhance the record. It looks like you can add a picture to your candidate records, but you have to do that manually. Workable does all of this automatically. Lastly, I wish I could create a record from the clipboard as oppose to creating a .pdf or .doc to import a resume. Sometimes I find a resume on a blog and I just want to copy it and paste it into Jobadder. And if I had to nitpick... I wish it was a little bit faster.

November 2015

Monica from Macpherson Kelley


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

November 2015

A simple and user friendly recruitment software

Pros

An extremely user friendly system even for the not so tech savvy users.
We use it for all our national recruitment including graduate recruitment.
You can easily send bulk emails to shortlisted candidates and it records all interactions with candidates.
JobAdder support uses a ticketing system which is very efficient- You receive a response within 24 hours or most of the time within the hour. Their support team is based in Sydney so you can easily call them directly if required.
They also have a JobAdder app on IOS where you can easily access and view any new job applications.
There is no contract- It is month to month and is charged per user so it is very cost efficient and a great system for any organisations who are new to using a recruitment software system.
JobAdder also has a range of job boards- For each job that you post, you can select however many job boards you wish for the job to appear on (LinkedIn, SEEK, Indeed.com, Company intranet page etc..)

Cons

You can easily forward CV's to hiring managers to review and provide a rating, however the system doesn't easily allow for you to send through covering letters or other documents the candidate has attached with their application to the hiring managers.
Running metric reports are quite basic and limited.

June 2019

Sharon from Talent Consortium

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2019

JobAdder review

Great firm, evolving and leading product

Pros

Hi have been a customer of Jobadder for over 5 years

Support has always been responsive and impressively no glitches even though we are in WA

Also when I was working with NFP Disability Services, I reached out and there was offer of support

I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note

Cons

And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate?

Perhaps yearly webinars these are the not to be missed new functions

November 2015

Courtney from ThinkingAhead


Ease-of-use

4.5

Customer support

4.5

Functionality

4.0

November 2015

Love the Simplicity!

Pros

We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

Cons

We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

July 2016

Travis from Square-1 Consulting Services, Inc.


Ease-of-use

5.0

Value for money

3.5

Customer support

4.5

Functionality

3.5

July 2016

Why I use JobAdder CRM

Pros

It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.

Cons

While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)

November 2015

Patrik from 33 Talent


Ease-of-use

5.0

Customer support

5.0

Functionality

3.5

November 2015

JobAdder as an ATS

Pros

I like the added features like the plugin for social and JA for Gmail. Integration of several third-party services and candidate sources is probably the biggest time saver for any ATS, in my experience that biggest gripe users have on ATS products is that they often act a bit as a walled garden and so much time is spent on data entry which is a huge waste of time for any organization.

Cons

I think the product can act smarter features and help with decision making based on the data available from the database. The email function could be improved like for example having automatic follow up emails and maybe a dashboard showing any replies our unanswered emails to help recruiters keep track of their process and knowing what actions need to be taken on a daily and weekly basis.

November 2016

Darryl from UXC / CSC

Company Size: 10,000+ employees


Ease-of-use

3.0

Functionality

4.0

November 2016

Custom Data Extract by JobAdder

I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.

Pros

Very happy : the service, everyone has been great to deal with, friendly, happy & professional
Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent
Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

Cons

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

March 2016

Martin from Aptus Recruitment Ltd


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2016

Great product with great support

Pros

JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions.
What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.

Cons

Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.

February 2018

James from Snap Talent International

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Great app with awesome customer service

Pros

The workflows and set up is very easy to understand. They have walkthrough guides for almost everything and if something doesn't work or is missing the customer service team are very fast to respond using the chat feature.

Cons

Some more integrations would be good. Especially with CRM systems. The marketing functionality is somewhat limited. There is an integration with MailChimp which is good.

May 2014

Matt from Aspect


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0