--- title: "JobAdder Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of JobAdder. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if JobAdder is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/jobadder-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [JobAdder](https://www.softwareadvice.com/hr/jobadder-profile/) / JobAdder Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/jobadder-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/jobadder-profile/alternatives/) # JobAdder User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 161 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 106 reviews (66%) - 4 stars: 40 reviews (25%) - 3 stars: 10 reviews (6%) - 2 stars: 1 reviews (1%) - 1 star: 4 reviews (2%) ### Most mentioned pros - Has great communication features with saving email/interview templates. - I used the software in an in-house recruitment team and it was great. - A great platform with lots of integrations available to make recruiting a slick process and utilising some AI features too! ### Most mentioned cons - Lack of flexibility to use fields to populate contracts. - Recent system outages and failures only add to the concern. - I’ve raised numerous issues up to director level and received only empty promises with little to no resolution. ## JobAdder customer reviews Showing reviews 1-25 of 161 (page 1). ### JobAdder just works well!! - Overall rating: 5/5 - Reviewer: Mosi B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. JobAdder overall has been great to use and allowed me to take full advantage of the platform while recruiting at a great price. There are cheaper options available on the market but you lose some integration capabilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros A great platform with lots of integrations available to make recruiting a slick process and utilising some AI features too! #### Cons The mobile app version didn't seem to be fully operational with minimal features compared to the full version. #### Reasons for switching to JobAdder The cost implications of starting with SaleForce as a start up were prohibitive and when you compare products JobAdder is recruitment specific which shows in the product. #### Vendor response Thank you for your feedback, Mosi! We're delighted to hear JobAdder has been great to your recruitment process and that you’ve found value in our integrations and AI features. We appreciate your note on the mobile app and will pass it along as we aim to improve. Thanks for choosing JobAdder! Replied December 2024 --- ### Great CRM ATS and CRM - Overall rating: 4/5 - Reviewer: Tom W. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Modern UI and very intuitive to navigate to various sections. Being able to track when documents expire is great. I also love the notes system and the integration with Seek and plenty of other softwares we use. #### Cons Features such as ROI AI cannot be charged to individual users, we have had to purchase a license for all users regardless of whether they need this or not. For some companies this may be prohibitively expensive #### Reasons for switching to JobAdder More integration potential and some better features such as document/compliance expiry dates #### Vendor response Thank you for your review! We're glad you enjoy our modern UI, integrations, and features like document expiry tracking - we've recently updated our feature for users to be able to rename documents on the spot without downloading and reuploading! We appreciate your feedback on ROI AI licensing and understand how this could impact some companies. Thanks for choosing JobAdder! Replied December 2024 --- ### Unprofessional and untrustworthy – avoid JobAdder - Overall rating: 1/5 - Reviewer: Janna H. - Verified reviewer: Yes - Industry: Alternative Dispute Resolution - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered We had agreed in writing with [sensitive content hidden] from JobAdder's sales team to start with a trial month at a fixed rate. When we began testing the platform, we were required to enter a credit card. There was no option anywhere in the system to apply the agreed amount. After reaching out to [sensitive content hidden], he asked us to go ahead and select the account option anyway, assuring us they would manually adjust the invoice. Instead, our company was charged for six full accounts. I contacted both [sensitive content hidden] multiple times in writing, asking for a refund. Each time I was told that they were "working on it" and that the money would be refunded soon. This was in April 2025 — and to this day, we have not received any credit. To make things worse, they even tried to charge us for another month, claiming there was a one-month cancellation period. However, our trial was clearly agreed as a fixed one-month test, and I had explicitly asked [sensitive content hidden] in writing to confirm this and to include a cancellation clause if needed. His response: "That won’t be necessary" — he confirmed it was a trial month only. Once the trial ended and the problems began, JobAdder ignored our agreements. [sensitive content hidden] stopped responding entirely, despite several follow-up attempts. In my experience, JobAdder has proven to be highly unprofessional and unreliable. I strongly advise any company to stay away from this provider. The way they handle client agreements and credit card data raises serious concerns. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The sales representative ([sensitive content hidden]) was very engaged and responded promptly to all inquiries before the purchase. Communication was fast and proactive during the pre-sales phase. #### Cons The same sales representative who was very responsive before the purchase stopped replying once billing issues arose. He also failed to respond when JobAdder refused to honor the clearly written agreement regarding the fixed one-month trial period. --- ### You'll struggle to find a better ATS!! - Overall rating: 5/5 - Reviewer: Jay L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered I've implemented multiple applicant tracking systems. Our process for selecting JobAdder was thorough, b/c we had made some mistakes in previously deploying other products that looked great during the product demo, but after going live realizing the product made you hate your job and the support team made you want to strangle someone. My experience with JobAdder is a 9.0 on 1-10 scale. The truth is, no system is perfect...they all have their flaws. So we are extremely happy with our selection and looking forward to building our company and our processes around the current and future capabilities of their system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it starts with the team and the culture/attitude of service and continuous improvement. Their culture cascades into every aspect of the business, from development, to product, to support, etc. The product is intuitive and easy to use. The support team is highly responsive and they are experts on their system, so little time is wasted by their support rep seeking answers to questions they should already have the answers to. It is very easy to configure. The product team is continually releasing helpful updates/feature enhancements to improve user experience. The integrations they've built bring significant functionality through their marketplace that not only offers enhanced features/capabilities, but saves time...a lot of it! #### Cons They are working on most of my issues. They have an effective process for processing the user community's feature enhancement requests and adding meaningful requests into the product roadmap. The two things that I'd like to see is: 1) Multi column sorting, and 2) group update of any/every field in a record. There are other things, but the workarounds are acceptable. #### Reasons for choosing JobAdder product and organizational maturity, service & support, data migration process, features (integrations, capabilities), functionality (UI/UX, ease of use), and product roadmap. #### Reasons for switching to JobAdder If your ATS doesn't help you love your job and make you more efficient, you need to switch. Simply, Compas/Aviante wasn't even coming close to meeting our needs...and the bad reputation and bully tactics of Bullhorn led us away from Sendouts. Simply put, in order to be a great recruiting firm, we needed a technology to serve as our foundation. JobAdder is exactly that for us. --- ### Great system with all requirements - Overall rating: 5/5 - Reviewer: Michael J. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really quick customer service and customer success team. Additional support when required. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Able to fully customise each screen and add new fields to meet our own requirements. #### Cons Doesn’t have strong integration with Xero for retained work making it more manual than contingent invoicing . #### Reasons for choosing JobAdder Australian company, strong support, word of mouth recommendations #### Vendor response Cheers, Michael. Happy to hear you've been able to customise JobAdder to suit your requirements, as well as access quick support when needed. Thanks for passing on the feedback about the Xero integration as well. Replied February 2023 --- ### Good from afar, but far from good! - Overall rating: 3/5 - Reviewer: Simon H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Sales sold something they couldn't deliver. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Look and feel is quite good. The UI is intuative. #### Cons Lack of flexibility to use fields to populate contracts. Implementation partner went out of business with our money. #### Reasons for choosing JobAdder They promised a lot and seemed to fit our needs. Sadly it didn't live up to the promise and we cancelled he implementation mid way through when significant gaps were found in the capability. #### Reasons for switching to JobAdder Wanted to move to a cloud based system and it offered this. --- ### Shiny when sold, nightmare when used - Overall rating: 1/5 - Reviewer: Stefano B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered At sales stage Jobadder seemed to tick all the boxes. Seemed one step ahead in terms of integrations and to be providing an overall array of features that fit our needs. Once we got to use it, it has been a terrible, painful experience. We deeply regret choosing Jobadder and despite investing additional $ in the top setup package, we will now be looking to move to a different ATS after only 6 months. We stronbgly suggest you to look carefully into how each feature you care about works, because it will likely work differently than you expect. In detail, this why we think this has been a terrible choice for us: 1) There is literally no automation. Yes, there are email templates, yes, there are contracts embedded through hello sign etc, but everything must be triggered by a human. Moving candidates, send email etc. Nothing can be automated to a level we would have expected in 2022. Auto rejection email? Nope, move candidates in rejection stage, select all candidates, select action, select email, repeat every day of your life. 2) Jobadder is not the same product in all markets. Some features may or may not be available in the country you choose to put you data on. It's bizarre. 3) We got sold a product that should integrate with Aircall. We must record voice interactions as part of candidate note and this did all we needed. Aircall integration is left right and centre everywhere. Could not get it to integrate correclty. Took 5 months of tickets for support to come back with t #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Cheaper than others for 2 users or less #### Cons No Automation Byzantine UI - Poor UX Integrations not available in some servers Aircall integration does not work Slow, time add up when used intensively Poor knowledge base Poor reporting features #### Reasons for choosing JobAdder It appeared to have all we needed, but little was working as intended once we purchased. #### Vendor response Hi Stefano, We're sorry to hear that your experience has been far from great and we appreciate the time you took to provide us with your feedback. We understand your frustration regarding what was promised and what was delivered, especially around the automation piece and the integration with AirCall. Our team will work with yours to solve these issues for you. Thank you again for taking the time to let us know what's not working, and giving us the opportunity to set it right. The JobAdder Team Replied November 2022 --- ### Good tool 9 out or 10 for me - Overall rating: 5/5 - Reviewer: Nik A. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Can't imagine myself without this tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cost Tracking Talent pipelining User Interface #### Cons I wish its PeopleAdder extension worked with google accounts as well as it does with Microsoft. It is a Google thing I reckon. #### Reasons for choosing JobAdder Cost Easy to use Works for my business model --- ### Very Poor Customer Experience - Overall rating: 1/5 - Reviewer: Matt C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I would strongly advise against using JobAdder. A business claiming to be a market leader should not treat its customers this way. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The product itself is acceptable. General usability is ok. Feedback from my recruiters is that its easy to use. #### Cons The customer service is appalling. I’ve raised numerous issues up to director level and received only empty promises with little to no resolution. Emails are frequently ignored, in some cases I’ve sent five follow-ups with no reply. Having worked in recruitment for nearly 30 years, I can honestly say JobAdder’s customer service is the worst I’ve experienced. Recent system outages and failures only add to the concern. I’ve heard service standards have declined over the last 18 months, and my experience confirms this. --- ### Great recruitment platform - Overall rating: 4/5 - Reviewer: Carina R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Great - their implementation process is really good and thorough so you don't miss any settings and make sure it's all customized for you. Using the system has been great and their support team are also good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Integration with Seek is great. I loke the look and feel of the site - easy to navigate around. Has great communication features with saving email/interview templates. #### Cons When screening though candidates you can't filter by their answers to the screening questions. You have to check their answers one by one. --- ### Easy to use ATS - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used the software in an in-house recruitment team and it was great. E.g. allows you to take notes while you're on a phone call, set up the screening questions you want so there's less double handling. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy to use and always introducing new functions - intuitive and made it easy to multitask and swing back and forth between roles and candidates. Subscription was based on the number of users - no lock in contract. Email signatures and a lot of features were customisable. #### Cons The AI matching when it was first introduced wasn't up to scratch at times but understand that there's kinks with anything new. #### Vendor response Thank you for your thoughtful review! We're thrilled to hear you found our ATS intuitive and helpful for multitasking. We appreciate your patience with the early stages of our AI matching—your feedback helps us improve. It’s great to know our features supported your in-house recruitment needs, especially our note-taking and custom screening questions (they are our user's favourites). Thanks for sharing! Replied December 2024 --- ### JobAdder is a fabulous product... - Overall rating: 5/5 - Reviewer: Yvette H. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. The response to any problem is very swift and the staff are friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is easy to navigate, with each of the pages linked to others, saving a lot of time. #### Cons The JobAdder development is constantly making improvements, and new service providers / Add-ons are regularly added, and yet some of the basics don't seem to get finished...like updating the Contact screen so that is is the same as the updated Candidate screen. I've made numerous practical improvement suggestions and yet to see any of them implemented. #### Reasons for choosing JobAdder I had used JobAdder for several years at my previous company and wanted to be able to hit the ground running. (My previous employer had done the groundwork comparing other products and as I enjoyed working with the product saw no point in recreating the wheel. #### Vendor response That's high praise indeed, Yvette! I love that you had a hand in recommending JobAdder to your new employer. Thank you. Please do continue providing feedback on the product as our team does review suggestions, even if they aren't currently on our roadmap. Replied February 2023 --- ### Excellent recruiting software, easy to use, very functional and lots of customisation available - Overall rating: 5/5 - Reviewer: Natalie N. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have customised it so I can recruit really efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros features easy to use, easy to see candidates in a list OR individual files, can open links always in a new tab, its very very smooth to use and very nice to look at, Makes me motivated to work! #### Cons some small areas don't talk to other areas, I really need some changes made so the system can be more well rounded. I also have a glitch in my system so you cant amend activity sheets without calling on JA support.In placements, you cant email / SMS both candidate and clients from the placement tabs, this can be annoying as it is not synced up with similar functions. #### Vendor response If we've made you feel motivated to work, then our job here is done! So good to hear, Natalie. Thanks for providing your valuable product feedback as well. Replied February 2023 --- ### JobAdder from a recruiters perspective - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10/10, I will recommend any relevant people I come across to make use of this software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how simple and easy to follow all the features are, the support is amazing and the software is better than any others out there for sure! #### Cons I cant seem to get a hang of the new dashboard, I have always stuck to the old one! #### Vendor response We love to hear from clients who are happy to recommend us to their peers. It's such a great compliment. Thank you so much! Regarding the new dashboard, we have an article in our support centre that might help! Replied February 2023 --- ### Great Management tool - Overall rating: 5/5 - Reviewer: john a. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great tool for keeping abreast of candidate movements, applications and job monitoring #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to easily oversee candidates and monitor job progress. #### Cons No comment really enjoy using it as it is easy to keep track of candidate movements and job progress. #### Reasons for choosing JobAdder Have previously used it and saw it advantages #### Vendor response It's really great to hear that you've enjoyed using JobAdder in multiple roles. Thanks John! Replied February 2023 --- ### Review of JobAdder - Overall rating: 5/5 - Reviewer: Simone R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The ease of ability to view your own jobs, track candidates, post job ads etc. #### Cons The ability to search our own database for candidates for new jobs is not as efficient as using say SEEK or LinkedIn Recruiter. #### Vendor response Thanks for providing your feedback! I would suggest using Quick Search, Saved Searches or Boolean Resume Keyword Search to supercharge your searching. Replied February 2023 --- ### Efficient and easy - Overall rating: 5/5 - Reviewer: Catarina B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it, no complaints at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very user-friendly and well organised, we very rarely think of a feature that could make it better. #### Cons That there isn't a quick view of someone's compliance status. #### Vendor response We're glad to hear your feedback, Catarina! We have big plans around compliance, which we will notify you about once released. Replied January 2023 --- ### JObadder a good choice - Overall rating: 4/5 - Reviewer: edward b. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very good #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros the support is excellent the system itself is good #### Cons better intergration with linkedin without the recruiter license would be good #### Vendor response Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review! Replied February 2023 --- ### Great CRM and Recruitment Database System - Overall rating: 5/5 - Reviewer: Nirmal M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros JobAdder is easy to use, intuitive and has a user friendly interface. #### Cons Not a lot, it's generally very responsive and rarely does the system go down. #### Vendor response Thanks, Nirmal! Replied February 2023 --- ### JobAdder Review - Overall rating: 5/5 - Reviewer: Matt B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, Simple to use and keeps track of everything required #### Cons Find that JobAdder can be quite slow at times loading required documents #### Vendor response Thank you, Matt, for your valuable feedback. Depending on the document size, loading time can vary. However, if you experience unusual slowness please contact our Support team via the 'Help' button in your JobAdder account right away. Replied January 2023 --- ### Dynamo Review - Overall rating: 5/5 - Reviewer: Clarke P. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used unspecified for less than 2 years - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered Love the fact that the app is built and configured for mobile devices not just the PC version re-sized or re-hashed. This makes it great for accessing info on the move. As well as being very functional its obvious that some thought and effort has gone into the front end which does make for painless experience. #### Ratings breakdown - Value for money: 5/5 - Customer support: 5/5 #### Pros The support team at Jobadder are amazing. They answer the phone in 2 rings and if they dont have an immediate answer will be back in touch very quickly with a solution. Generally tho I dont use their support too much as the product is very intuitive. #### Cons This app provides a read only version of your database which is perfect for me as that is what I require when out and about. Of course you can log onto the full site to make edits etc. --- ### Easy to Use - Overall rating: 3/5 - Reviewer: Diane T. - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Job Adder was a huge step up from our previous CRM system and has a very inviting user interface. It's easy to use and manage from an admin point of view. The JA team were very helpful throughout the migration process and the support team have been quick to handle queries or issues. There are areas of improvement such as the reporting capabilities, lack of ease for customisation, at times the response time to product enhancement ideas/requests are too long, however the team do take the time to listen and then consider. We have customised training for new starters, which I highly recommend as this is run very well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use Engaging user interface Fairly priced for what you get Friendly support team and great training manager #### Cons Lack of customisation - or turn around time to achieve this Long leads times for feedback on feature enhancements At times the system can be slow --- ### easy jobs management - Overall rating: 4/5 - Reviewer: Meale Y. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros this software offer the possibility to get the kind of human ressources you want. #### Cons recruitments can be more easy if some tools are performed --- ### Excellent product very user friendly - Overall rating: 5/5 - Reviewer: Sue C. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exccellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really easy to use especially from Outlook attaching emails and creating applications #### Cons Just when you use a function it should opens tabs at the side so we have multiple windows and not go back #### Reasons for switching to JobAdder Very slow not a great interphase, not user friendly #### Vendor response Thank you, Sue, it's awesome to hear you're enjoying using JobAdder, especially the Outlook plugin. We'd love to help you with some tips and tricks to reduce the need for multiple windows. Our Support team is available 24/6 via the 'Help' button in your account to assist further. Replied January 2023 --- ### Experience Using Jobadder as an Administrator - Overall rating: 5/5 - Reviewer: James A. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive - Work gets done quickly and with ease and everything is in the one space. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how easy JobAdder is to navigate. The menu items are really clear and easy. #### Cons At times, it takes quite a while to integrate into our company's other critical software when we update candidates profiles #### Vendor response Hi James! Thank you for your review, it's great to hear that you're enjoying using JobAdder. Replied January 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/hr/jobadder-profile/reviews/?page=2) --- JobAdder Reviews, Pros and Cons - 2026 Software Advice