All JobAdder Reviews

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Anonymous

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2023

An excellent choice for most recruitment agencies

User Profile

Linda

Verified reviewer

Human Resources, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Job Adder is a market leader

PROS

Job Adder is a great system that is constantly striving to be better than it was yesterday. With a finger on the pulse of what recruiters need, this software likes to stay ahead of the game. The support team are quick to respond even in NZ timezone timeframes. Overall I love the system and wont be changing anytime soon. I've used this software for over 6 years now. The how to videos and software update videos are fantastic for time poor people that need to stay up to date making use of the upgraded features.

CONS

The only con I can think of is the interface for my website wasn't customizable enough to fit the style. Therefore I post my job ads manually to my website which isn't great. I wanted to be able to have a picture and a certain font to fit my brand, but the options were too limited and the overall layout wasn't a fit.

Reason for choosing JobAdder

Referral from someone I trusted recommended it. I never regretted the decision to move across.

Vendor Response

We're so glad to hear that you love using JobAdder, Linda. Six years is a great innings and we look forward to many more years in partnership with you.

Replied February 2023

Joshua

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed November 2020

Great Software - Can't get anyone on the phone to help?

Excellent, except for being able to call someone and get assistance

PROS

This software is brilliant for all things recruitment.

CONS

I used this software for 2 years about 3 years ago and it changed the business I was working for in so many positive ways. You used to very easily be able to get someone on the phone for support but now, no one even picks up the phone! Every time I call the support team, I have to leave a message and it is just radio silence. One of the best softwares on the market but I am completed baffled at how hard it is to get someone on the phone. I'm sure their messaging support is good but I don't want to shoot 100 messages back and forth to get information on something that would take 5 minutes over the phone.

Reason for choosing JobAdder

Because it is suited our needs better. I also thought that I would be able to get someone on the phone for assistance. if I had known that you can't get support over the phone I would have chosen Bullhorn

Keeley

Staffing and Recruiting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2019

Great system but major flaw with Job Board integration

If you don't need to integrate with UK Job Boards, JobAdder is a very good system. The Support Team respond quickly and there are lots of training videos to help. Unfortunately as we are struggling greatly with uploading applications, it is wasting us a lot of time. The alternative is to switch the application form back on however we risk candidates not applying for vacancies if they are not able apply easily via the Job Boards. For this reason, we are having to look for an alternative system. If we would have known about this feature during the demo, we would not have chosen JobAdder. As a recruitment company, we need the candidates experience when applying for jobs to be as easy as possible.

PROS

JobAdder is an all in one system which makes it easy for multiposting adverts onto Job Boards through to managing vacancies and candidates. It is very customisable and is great as a CRM as well as a recruitment management system for both Temporary and Permanent placements. It integrates with MailChimp and Xero which is also useful for us.

CONS

The major flaw we have found is when applicants apply via the main Job Boards in the UK (TotalJobs, Reed, Monster and CV Library) they are diverted to an external application form where they have to reattach their CV. It doesn't pull the CV the candidate has in the Job Board. This means that candidates abort their application half way through which is putting a barrier in the way. As many applicants apply for jobs on the move, it's not likely they will have their CV to hand and saved on their phone. Most candidates will not come back later, they will just move onto the next vacancy advert. We turned the application form off, which means that we receive applications by email but we then have to manually upload them. If you regularly receive 50+ applications per role, this is then very time consuming. At this stage (Sept 2019) there is no update from JobAddder as to when they will be able to integrate with the UK Job Boards in the same way as Broadbean etc

Reason for choosing JobAdder

Lower up front cost and many features in FireFish were not needed

Reasons for switching to JobAdder

We were using Recruitive for multi-posting and Recruit so Simple as a recruitment CRM / management system. We wanted an all-in-one system and to be able to manage temporary staff which was not possible with Recruit so Simple.

Aaron

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

An excellent choice for most recruitment agencies

It's been a positive experience - we like using the software and wouldn't hesitate to recommend it to others.

PROS

The product has vastly improved our levels of efficiency and rate of work; functionality is strong and well thought out - the support team are helpful and proactive at all times. A number of highly useful integration features are available, with new ones being constantly rolled out. A wide range of reports, including customisable ones are on offer.

CONS

Whilst the UI is generally very good, sometimes there are a lot of extra clicks needed and a few further improvements in the user experience could make the product even better to use.

Reason for choosing JobAdder

The sales process and subsequent customer success experience were very professional and well managed.

Reasons for switching to JobAdder

We needed a next-generation, AI based tool to take the next step.

Vendor Response

Improved efficiency, yay! So good to hear that you've had a positive experience with us so far, Aaron, and that you'd recommend us to others. Thank you.

Replied February 2023

Kirsty

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Get your time back!

Great - we have our team using it and everyone is on the same page, great for candidate management and helps to save time!

PROS

Ad scheduling & being able to post on multiple platforms at once has been a major game changer for us. Being able to get a ton of time back not having to post ad's at random times during the week on all different platforms - can now do it all at once!

CONS

I am unable to easily see when first looking at the candidate profile which platform they applied to the ad, I need to dig to get the info.

Reason for choosing JobAdder

we knew someone that had used it, I had researched about job adder a few year prior and knew the reviews and it was user friendly.

Reasons for switching to JobAdder

Feb 2022

Vendor Response

Thank you, Kirsty, for the awesome review! We're so happy to hear you've got that extra time back in your day.

Replied January 2023

Andrew

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

The go-to software for recruiters

Very good experience, with ease of use. Critical to day to day life recruiting.

PROS

Everything you need is all in one place with clever integrations that keep on being developed, with new ones being added regularly. Good customer service with limited drop outs.

CONS

Not that I can easily think of. Strong CRM system.

Reason for choosing JobAdder

Better name across the industry and I had been using it prior.

Vendor Response

You've made our day, Andrew! Thank you for your positive review.

Replied January 2023

Scott

Staffing and Recruiting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great software it has revolutionized how I work!

Exceptional

PROS

Support, ease of use, unlimited email templates, gmail for jobadder plugin

CONS

Can't easily change a job from contract to perm, for example. Cannot make HTML emails

Reason for choosing JobAdder

Great demo, price, easy to find people who use it for when we grow, excellent support in plain English, and its priced right.

Vendor Response

What a review! This makes us super happy. It's awesome to hear that JobAdder has made such a difference to your work day. Thanks, Scott.

Replied February 2023

Shannon

Staffing and Recruiting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Propel Collective

So far I have really enjoyed using the JobAdder platform and interacting with all staff both support and sales! Great product guys. Love all the updates too!

PROS

User design an experience is great. easy to input data and then access it!

CONS

Only issues I have experienced so far is clearing alerts when you have completed those tasks. Even after you check the box next to the specific alerts they don't disappear right away it usually takes some time for it process.

Reason for choosing JobAdder

Familiarity with from prior use and the user interface/ease of use. Also being an Aussie always love to support Aussie companies that do great work! :) Happy Holidays Jobadder Peeps :)

User Profile

Lina

Verified reviewer

Human Resources, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Brilliant Job Adder !

Absolutely Outstanding!The team at Head Office was incredibly pro-active and helped me at every step, responded to all queries very quickly.Excellent Sales and Support staff.I have used a number of competitors, JobAdder is the only software program to use for Business Development, Client Management, Labour Hire and Recruitment.

PROS

Where do you start - Everything including, Candidate Management, Business Development, Finance and Costing, right through to Advertising.

CONS

The Price - Its going to hurt when I have to buy more licences.

Reason for choosing JobAdder

User Friendly and great Sales and Support

Reasons for switching to JobAdder

User FriendlyI am technically challenged and JobAdder is so easy to use.

User Profile

Jolene

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2022

Great for small businesses, does not scale well at an affordable cost

It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.

PROS

JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.

CONS

I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.

Sue

Human Resources, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

JobAdder Business Owner and User Feedback

Peace of mind that I have all information captured for current and future reference and relative to security and privacy requirements. My IT provider hosts the data in their data center also.

PROS

The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.

CONS

I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.

Reason for choosing JobAdder

I used it with my last employer and found it to be overall excellent as compared to what were using, e.g Sales Force and FastTrack.

Vendor Response

Hi Sue, thanks for giving us your feedback. We love to hear about our clients bringing JobAdder with them to their next job. Regarding importing documents into JobAdder, I would suggest exploring our Microsoft Outlook Plugin. More information can be found within our Support Centre.

Replied February 2023

Natalie

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Excellent recruiting software, easy to use, very functional and lots of customisation available

I have customised it so I can recruit really efficiently.

PROS

features easy to use, easy to see candidates in a list OR individual files, can open links always in a new tab, its very very smooth to use and very nice to look at, Makes me motivated to work!

CONS

some small areas don't talk to other areas, I really need some changes made so the system can be more well rounded. I also have a glitch in my system so you cant amend activity sheets without calling on JA support.In placements, you cant email / SMS both candidate and clients from the placement tabs, this can be annoying as it is not synced up with similar functions.

Vendor Response

If we've made you feel motivated to work, then our job here is done! So good to hear, Natalie. Thanks for providing your valuable product feedback as well.

Replied February 2023

Tracey

Maritime, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

The Best Recruitment Software

I use to use Salesforce and Target Recruit and I had to employ a database administrator to help with the backend. Jobadder allows even us non technical people to use it efficiently.

PROS

Has almost everything you need to run a recruitment agency and it doesn't tie you in to yearly contracts. The support team is amazing.

CONS

I can't see my team's weekly interviews with candidates and clients.

Reasons for switching to JobAdder

Salesforce needed yearly licences and a database administrator. Those costs were too high for a start up agency.

Vendor Response

Cheers, Tracey. We love that non-technical people are able to jump in and hit the ground running with JobAdder. Delivering immediate ROI to our clients is really important to us.

Replied February 2023

Diane

51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2016

Easy to Use

Job Adder was a huge step up from our previous CRM system and has a very inviting user interface. It's easy to use and manage from an admin point of view. The JA team were very helpful throughout the migration process and the support team have been quick to handle queries or issues. There are areas of improvement such as the reporting capabilities, lack of ease for customisation, at times the response time to product enhancement ideas/requests are too long, however the team do take the time to listen and then consider. We have customised training for new starters, which I highly recommend as this is run very well.

PROS

Easy to use Engaging user interface Fairly priced for what you get Friendly support team and great training manager

CONS

Lack of customisation - or turn around time to achieve this Long leads times for feedback on feature enhancements At times the system can be slow

Courtney

Staffing and Recruiting

Used less than 12 months

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2015

Love the Simplicity!

PROS

We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

CONS

We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

jodi

Staffing and Recruiting, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

JobAdder Review

My team and I use this software daily to track jobs, applications, candidates etc. Without it we would be using wonky spreadsheets without any integration

PROS

The desktop (like your dashboard) has two different viewings, both can give you a great glimpse of where your jobs and candidates are at

CONS

Maybe the cost, but after reviewing various others, JobAdder fell nicely into an affordable space for its features and graphics

Reason for choosing JobAdder

Features

Lisa

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

How user-friendly is JobAdder?

Excellent

PROS

Very user friendly and love the Folders feature

CONS

Reporting features and reports that can be used for sales metrics

Reasons for switching to JobAdder

Our whole company switched

Darryl

Computer Software, 10,000+ employees

Used daily for less than 6 months

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed November 2016

Custom Data Extract by JobAdder

I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.

PROS

Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

CONS

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

Martin

Staffing and Recruiting

Used less than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2016

Great product with great support

PROS

JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions. What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.

CONS

Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.

Catarina

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Efficient and easy

Love it, no complaints at all.

PROS

It's very user-friendly and well organised, we very rarely think of a feature that could make it better.

CONS

That there isn't a quick view of someone's compliance status.

Vendor Response

We're glad to hear your feedback, Catarina! We have big plans around compliance, which we will notify you about once released.

Replied January 2023

Kim Oliver

Outsourcing/Offshoring, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

JobAdder: Simplifying the Recruitment Process

JobAdder is great and really helpful. It really allows you to do recruitment so easily. Quite a tool for adding value and amazing experience to all the candidates.

PROS

It allows you to easily track, label and manage your applications. You can easily monitor the status of your candidates.

CONS

Unable to batch add candidates on a Job Positions.

Vendor Response

It makes us very happy to hear that JobAdder is helping you be successful in your role. Keep it up!

Replied February 2023

James

Staffing and Recruiting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Experience Using Jobadder as an Administrator

Positive - Work gets done quickly and with ease and everything is in the one space.

PROS

I like how easy JobAdder is to navigate. The menu items are really clear and easy.

CONS

At times, it takes quite a while to integrate into our company's other critical software when we update candidates profiles

Vendor Response

Hi James! Thank you for your review, it's great to hear that you're enjoying using JobAdder.

Replied January 2023

Patrik

Staffing and Recruiting

Used less than 12 months

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2015

JobAdder as an ATS

PROS

I like the added features like the plugin for social and JA for Gmail. Integration of several third-party services and candidate sources is probably the biggest time saver for any ATS, in my experience that biggest gripe users have on ATS products is that they often act a bit as a walled garden and so much time is spent on data entry which is a huge waste of time for any organization.

CONS

I think the product can act smarter features and help with decision making based on the data available from the database. The email function could be improved like for example having automatic follow up emails and maybe a dashboard showing any replies our unanswered emails to help recruiters keep track of their process and knowing what actions need to be taken on a daily and weekly basis.

Aaron

Staffing and Recruiting

Used more than 2 years

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2016

Establishing my business around JobAdder

PROS

Jobadder is a progressive, intuitive, and most importantly, evolving Recruitment System. Brett and the team have done a great job, with top customer service, training, and a proven track record of listening to the market.

CONS

UI is strong, however I can see a time in the next 12-24 months where it may fall behind newer products. This is a huge opportunity for JobAdder to stay in front if they get onto it early. . .

Showing 1 - 25 of 148 Reviews