All JobPts Reviews
1-25 of 82 Reviews
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Yiota
Verified reviewer
Human Resources, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Promoting collaboration with motivation
Love this tool; it is extremely motivating and also makes us feel better to reward a colleague after getting invaluable help from them. We make new friends this way. :)
PROSDescribing in details what actions were taken that deserved an appreciate award. Making new connections within the company after a successful collaboration and looking forward to working with them again.
CONSWhen selecting a recipient, it would be good to show how many awards we already sent them in the past.
Vendor Response
Dear Yiota, Thank you so much for providing your honest feedback! We are so happy to see that you love using JobPts and that it helps you better connect with your co-workers and make new friends within your organization! Thanks again from the whole Semos Cloud team!
Replied April 2020
Cristina
Computer Software, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2023
Improvements
I had some issues in the past regarding the delay in receiving the gift cards that makes me lost money as per in Argentina there is a high inflation. Also regarding the amount on each card. I had to spend time redeeming a lot of gift cards because the maximum amount is very low. My last experience with support was a trouble also but it ends good. I hope not to have any more issues.
PROSIt has a very easy way to get a prize through the gift cards.
CONSThe amount of each gift card is so small that you have to redeem a lot of them wating time and prone to errors... Also that you can't go back in your selection or change the shop of the gift card. It's not good for countries with inflation that the gift cards have delays as it means lost of money
Vendor Response
Dear Cristina, Thank you for sharing your thoughts on JobPts. We're sorry for any inconveniences you've faced and appreciate your patience. We're actively addressing the issues you've mentioned, particularly the delays in gift card delivery and limitations on the card amounts. Your feedback is instrumental in our ongoing improvements. We're committed to ensuring a smoother experience going forward. If you have further concerns or suggestions, please feel free to reach out. Best regards, The Semos Cloud Team
Replied November 2023
Zarina
Computer Software, 201-500 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2020
JobPts
Not very satisfied but Corporate direction of my company to use this product for Appreciation.
PROSThe support/customer service is quite helpful.
CONSNot user friendly. Search for products are very difficult. The selection of products are limited and more expensive in comparison to Amazon and other website like Lazada Shoppee Carousell
Vendor Response
Dear Zarina, Thank you for your honest feedback on JobPts. Your opinion is very important to us because it enables us to improve our product. Your comments and concerns will be carefully reviewed and addressed so that we can keep improving your experience with JobPts. Thank you again for your feedback, Your Semos Cloud team
Replied May 2020
Puducherry Venkatesan
Information Technology and Services, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Sudhakar Review
Great Experience and Easy to use tool. Customer support is also very good. I have raised the support ticket during Christmas Holidays, and it was resolved within a day.
PROSIt is an Easy to use tool - for recognition of Employee and also for use of the points
CONSafter selection of the reward, Next button is appearing at the top, which people will not be able to identify initially.
Vendor Response
Dear Puducherry Venkatesan, Thank you for taking the time to share your thoughts on JobPts. Your feedback is immensely valuable to us. We're thrilled to hear that you find JobPts easy to use for both employee recognition and point redemption. Your input on the placement of the Next button is noted, and we'll explore ways to make it more intuitive for users. Best regards, The Semos Cloud Team
Replied March 2024
Mariana
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
Feedback
I a really good tool for internal recognition between peers and have that visibility.
PROSIs really easy to use. Like the layout. Intuitive.
CONSBetter reports, like being able to select several countries at the same time.
Reason for choosing JobPts
We needed a transparent and quick tool to recognize at the moment.
Vendor Response
Dear Mariana, Thank you for your honest feedback. We are exited to see that JobPts is helping you and your peers build a culture of appreciation at your organization, and we hope to keep your experience high. Big thanks from the Semos Cloud team!
Replied April 2020
William
Computer Software, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Great support
I had an issue and it was quickly resolved by the support team!
CONSWish you could see a description of the reward within the Home Screen
Vendor Response
Dear William, Thank you for sharing your experience with JobPts. We're thrilled that our support team was able to quickly resolve the issue you encountered. Your feedback regarding the reward description visibility is appreciated. We're constantly looking for ways to enhance the user experience, and your suggestion will certainly be considered for future improvements. We're grateful for your support and for being a part of the JobPts community. If you have any further feedback or suggestions, please feel free to reach out. Best regards, The Semos Cloud Team
Replied March 2024
Anonymous
10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
JobPts intuitive tool
What I like the most about the tool is the simple way to use it, even no manual or specific training was necessary.
CONSThe app can improve, since it really is a link to the website
Vendor Response
Dear Reviewer, thank you for sharing your thoughts on JobPts. We're thrilled that you find the tool intuitive and user-friendly. Your feedback encourages us to keep delivering a seamless experience. Your support means a lot to us, we're dedicated to continuous improvement and we're here to ensure your journey with JobPts remains remarkable. Best regards, The Semos Cloud Team
Replied August 2023
Romina
Information Technology and Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy to use
Very good, I was able to use without any issues during the year.
PROSEasy and practical to use. Easy to follow the history`s transaction
CONSIn regards to ECards, I would like to have only one card for all points, or everytime we get more points, to be able to recharge the same E-Virtual Card.
Vendor Response
Dear Romina, We're thrilled that you've had a smooth experience throughout the year. Your satisfaction is very important to us, and we're committed to ensuring that your journey with JobPts remains seamless and enjoyable. Best regards, The Semos Cloud Team
Replied March 2024
Oana
Information Technology and Services, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Feedback with a situation
The customer support that I was offered with the situation that I had regarding my gift.
CONSdid not find anything that I did not like.
Vendor Response
Dear Oana, We greatly appreciate your feedback regarding your experience with JobPts. It's wonderful to hear that our customer support team was able to assist you effectively during the situation with your gift. Your satisfaction is our priority, and we're pleased to have provided the support you needed. We're continuously striving to ensure that every interaction with our team is helpful and seamless. Best regards, The Semos Cloud Team
Replied March 2024
Zhenqing
Automotive, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Good tool to get award from company
The JobPts can be changed to many types of e-commerce platform.
CONSThe exchanging speed shoud be optimized.
Vendor Response
Dear Zhenqing, Thank you for sharing your thoughts on JobPts. We're delighted to hear that you find it to be a valuable tool for receiving awards from your company. We're grateful for your support and If you have any further feedback or suggestions, please feel free to share. We're here to ensure your experience remains positive and rewarding. Best regards, The Semos Cloud Team
Replied March 2024
Ying
Information Technology and Services, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Using JobPts for surprise
I will keep using JobPts.
PROSJobPts is very easy and straightforward to use. I got rewards almost every year from my company. It is a kind of fun that they come to me like surprise through JobPts. It is also a flexible system that my colleagues even send appreciate by it.
CONSAlthough it is easy and clear to use, JobPts uses points to assign rewards & awards. It is not very inconvenient if I want to convert the points to gift cards through AllGifts.ie. This is because 1 JobPts point does not equal to 1 Euro in AllGifts.ie. This leads to a tricky situation that even I get 100 points in JobPts, I cannot get 100 Euro in AllGift.ie at one time. Such a gap makes me difficult to use all points at one time if I use AllGifts.ie.
Vendor Response
Dear Ying, Thank you for your review on JobPts, your feedback is very important to us. We are happy to see that you have had a good experience with JobPts, and we hope to continue delivering such experience. Big thanks from the Semos Cloud team
Replied May 2020
Mohit
Information Technology and Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great Product and really great tool for a reward system for your team
superb experience!
PROSI really loved the ease of use and the flexibility of it that it could align with our company values when it came to setting up Appreciate Awards. it has a really cool way to ranking you as a appreciator. It has helped our team to foster a culture where people can formally appreciate each other whether its monetary or non-monetary. The best part is JobPts ability to give you a number of options when it comes to redeem your reward points. ranging from shopping from eBay to getting a digital wallet in the form of Mastercard. Really gives a plethora of choices how you want to spend your reward points. Overall , really satisfied and quite happy!
CONSLooking forward for more ways to reward people!. Surprise us!
Vendor Response
Dear Mohit, Thank you for reviewing our employee recognition software. As our goal is to continue providing the "superb experience", your feedback is extremely valuable to us. Keep spreading the culture of appreciation at your organization. Big thanks from your Semos Cloud team!
Replied April 2020
Yen
Computer Software, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great system to use to give recognition to fellow peers
Great and easy to use
PROSCreates a good working relationship within and across teams plus boosts moral and collaboration when you get recognised or can recognise a colleague.
CONSNot all employees can use it but this is constraint of our company I think?
Vendor Response
Dear Yen, We're truly grateful for your review of JobPts. It's wonderful to hear that our platform has contributed to building positive working relationships and boosting morale within your teams. Your insights about the value of recognition resonate with us deeply. We're committed to providing a platform that fosters collaboration and acknowledges the contributions of every team member. Your feedback about the usability and features is appreciated. We're constantly enhancing the platform to ensure it aligns with your needs. Best regards, The Semos Cloud Team
Replied August 2023
Nenad
Computer Software, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Nice platform for showing appreciation to your colleagues
I really like using it, both when I show appreciation to others and when I am redeeming my rewards.
PROSIt is very intuitive and very easy to use, with a lot of different options
CONSSome descriptions could be updated for more clarity, but these are minor things
Reasons for switching to JobPts
don't know
Vendor Response
Dear Nenad, As our users' feedback is very valuable to us, we are extremely happy to see that you are enjoying JobPts, our employee recognition platform. We also hope that you and your peers continue to receive and give recognition to other employees within your organization. Thanks again for your honest feedback and best regards from the whole Semos Cloud team!
Replied April 2020
Takashi
Computer Software, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great tool to recognize company colleagues.
It is easy to use and allows the recognition of other colleagues for a well done job.
CONSThe experience with ebay wasn't good, but it is not related to the software itself. When I had problems with ebay, the JobPts support team promptly helped on the issue.
Vendor Response
Dear Taniguchi, Thank you for your review on JobPts, your feedback is very important to us. We hope that you continue to enjoy using JobPts to show appreciation and recognition to your colleagues. Big thanks from the Semos Cloud team
Replied May 2020
Chris
Information Technology and Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
My review
easy to use, helpful team members if any issue
CONSnothing really i find it very good tool when I use it
Vendor Response
Hi Chris, Thanks a lot for taking the time to review JobPts, your feedback means a lot to us. We're thrilled that you find the platform easy to use and that our team has been helpful whenever you've needed assistance. It's great to hear that you're finding value in using JobPts. Your support motivates us to keep making the tool even better. If you ever have more thoughts or need help, feel free to reach out. We're here for you! Best regards, The Semos Cloud Team
Replied August 2023
Jessica
Computer Software, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2020
Verily intuitive and great platform to reward your team
Integration with Successfactors and e-comm platform
CONSLimited badges for reward
Vendor Response
Dear Jessica, Thank you for your review on JobPts, your feedback is very important to us. We hope that you continue to enjoy using JobPts to show appreciation and recognition to your colleagues. Big thanks from the Semos Cloud team
Replied May 2020
Steven
Verified reviewer
Information Technology and Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great and intuitive tool!
JobPts solves our awards and recognition process. It brings much needed visibility and encourages a culture of collaboration and appreciation.
PROSThe UI and UX is very easy and clean to use. It's very easy for me to create an appreciation, view my standing amongst peers, and redeem my appreciation points for a variety of awards. My leadership is alerted each time I receive an award as well, increasing visibility.
CONSThe mobile portion is currently lacking. At the moment, I haven't been able to find a mobile app to allow me to do all the things I need to like I can on desktop.
Raquel Lyn
Information Technology and Services, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Overall the Experience is Great
So far it's Great. When issue is encountered, the support team reply fast
PROSEasy and user friendly. And all previous transactions are kept.
CONSThere are times when you redeem voucher the status is "in Process" for quiet sometime
Bryan
Computer Software, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
SAP Appreciate Program
when i have a delay in the processing of my gifts i always find the support people very friendly and always follow up on the request in a timely manner
PROSthe application is easy to use and navigate with little learning required. no bugs and no crashes which is always good
CONSI have no negative feedback for this software.
Vendor Response
Dear Bryan, Thank you for your feedback on our employee recognition software. We are thrilled to see that you enjoy using the software to show appreciation to your colleagues. Thank you again from the whole Semos Cloud team
Replied April 2020
felipe
Information Technology and Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2020
I think that this is an excelent and simples to use tool to foster the recognition among colleagues
it is very nice be able to recognize my colleagues, letting their manage knows about the difference they made in my work
PROShow easy it is to recognize others, connecting it to how we run behaviors of SAP. The tool have an great user experience too
CONSThe time it takes to delivery some awards, such as Americanas' gift card, uber credits and so on... lately we have been having a big delay with the delivery of uber credits
Vendor Response
Dear Felipe, Thank you for your honest review on JobPts. Your opinion is very important to us, and we are so happy to see that our recognition platform enables you and your peers to recognize each other for good work. Thank you again for your feedback, Your Semos Cloud team
Replied April 2020
Muriela
Information Technology and Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Very nice tool
The experience is very good and it's highly reccomended to use.
PROSThis is a very nice tool to use and it's a great way to recognize colleagues for their support, in a very easy manner. It's a good approach to foster the culture of recognition and to send monetary awards in a compliant way.
CONSNot sure if this is a limitation of the tool or the partners, but some limits of vouchers are very low so you need to redeem many of them at the same time.
alfonso
Information Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Support is under expectations
Support process is accurate, required for some times, but really useful
CONSgreat experience, support is quite good. When required, support has been well provisioned and answers have been in good time and expectation.
Vendor Response
Dear Alfonso, thank you for taking the time to share your experience. We're thrilled to hear that you've had a positive journey with us. We greatly appreciate your feedback regarding our support process. Rest assured, we're committed to providing you with even better support moving forward. Thank you again from the whole Semos Cloud team
Replied August 2023
Sergio
Information Technology and Services, 10,000+ employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Extremelly Satisfied!
It's easy to use, very user-friendly, offers all the functionalities that we look in a product like this. Also a big plus, it has a great customer support, always ready to help when an incident happens.
CONSOne of the aspects that could be improved, is an integration feature that could issue alerts in case of integration issues. In my case, when I've required a gift card, the integration issue with other provider with was only noticed when I sent an email to the customer support.
Vendor Response
Dear Sergio, We appreciate your honest feedback on our employee recognition platform. We hope that the app continues to bring value to you and other peers within your organization. Keep enjoying JobPts and thank you again for your review. Best regards from the whole Semos Cloud team!
Replied April 2020
Patrícia
Information Technology and Services, 10,000+ employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Amazing
We're using the tool to recognize our colleagues and provide them positive feed backs. All of us get very happy and motivated when receive an appreciation via tool.
PROSThe tool is very intuitive, easy to use.
CONSIt is fine, nothing to say. It is fine, nothing to say.