Jolt vs Qualtrics CustomerXM

Jolt has 254 reviews and a rating of 4.7 / 5 vs Qualtrics CustomerXM which has 224 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (254)

4.68 / 5 (224)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 13, 2021

August 13, 2021

Pros/Cons

  • Pros

  • Scheduling is great and easy to use. The systemisation use in our workplace has been excellent.

  • Love the messaging options, keeps communication easy

  • Cons

  • The back end of the site took a little while to learn. Settings and managing lists can be a bit confusing to find, but once you do, you don't forget it.

  • Sometimes a little glitchy with both apps and the website. I have had days where the lite app has crashed and we weren't able to find our schedule; however, it was quickly resolved.

  • Pros

  • This is a very well organized software. It's incredibly easy to navigate through, and the results are visually appealing.

  • I love this software because of the ease of use, the pleasing aesthetic, and the multiple capabilities it has to collect data in so many ways!

  • Cons

  • I think the price point is a little high for the value we get out of it. The software itself is easy to use to no real complaints other than the price.

  • There are glitches that sometimes bug me (getting logged out spontaneously is the worst) but nothing major.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Downloads and related articles

Pricing Guide

2020 Human Resources Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos