Justworks vs PurelyHR

RATING:

4.6

(720)

Justworks has 720 reviews and a rating of 4.58 / 5 stars vs PurelyHR which has 326 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (720)
4.5 (326)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 17, 2024
February 2, 2023
Pros/Cons
  • Pros

  • I am often blown away with how Justworks follows up with tools for me to use and to make sure I had my questions resolved. I also appreciate that I can take care of my team all in one place.
  • They are constantly evolving and rolling out more benefits to their customers. In addition, their customer support is some of the best I've experienced.
  • Cons

  • I don't think there are any features missing from Justworks.
  • The Help and Support are useless, they direct me to unrelated articles. I get too many emails - it is hard to determine when I need to act or when it is spam in disguise.
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  • Pros

  • Simple features that can be modified to the specific needs of a company. It looks good and is easy for all users - a huge time saver.
  • I have always had amazing support with the TimeOffManager. This was the first purchase I ever made for my company and I am really happy with it.
  • Cons

  • It's inability to cater to very specific needs.
  • Too many errors with multi-day requests so days off are requested to be one at a time to avoid wrong totals to balance.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2021

Advisor Recommendations

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N/A
6 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos