# Key Survey Software Reviews, Demo & Pricing - 2026 > Review of Key Survey Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/key-survey-profile --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Key Survey Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/reviews/) # Key Survey 2026: Benefits, Features & Pricing Wondering if Key Survey is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Key Survey 4.6 [(40)](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/reviews/) Pricing Starting at $10,000.00 per year ### About Key Survey Key Survey is a survey management solution designed for midsize and large businesses. It offers mobile surveys, offline surveys, contact management, data workflow, logic and branching functionalities within a suite. Both cloud-based and on-premise deployment options are available. Key Survey allows users to design survey forms with the help of customizable templates. Users can also capture responses in offline mode and data is synced automatically when the internet is available. Users can implement different types of logic in survey questionnaires including skip logic, branch logic, branch-on-range logic, show/hide logic and interactive and advanced logic. Key Survey offers contact management, which allows users to group and configure data based on different filters such as role, location and buying trends. The product also integrates with business systems such as Oracle, Salesforce and PeopleSoft, which enables users to import contacts directly. Wondering if Key Survey is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Key Survey User Interface ## Popular Key Survey Alternatives Main Product Key Survey 4.6 [(40)](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.38Value for money - 4.72Customer support - 4.48Functionality Pricing Starting at $10000.00 per year Get Price Alternative Product [CleverX](https://www.softwareadvice.com/product/450192-CleverX/) 4.7 [(101)](https://www.softwareadvice.com/product/450192-CleverX/reviews/) Ratings Breakdown - 4.67Ease of use - 4.62Value for money - 4.42Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(490)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.82Value for money - 4.71Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Make Opinion](https://www.softwareadvice.com/qualitative-data-analysis/make-opinion-profile/) 4.8 [(65)](https://www.softwareadvice.com/qualitative-data-analysis/make-opinion-profile/#reviews) Ratings Breakdown - 4.66Ease of use - 4.70Value for money - 4.67Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Similarweb](https://www.softwareadvice.com/website-optimization/similarweb-pro-profile/) 4.6 [(261)](https://www.softwareadvice.com/website-optimization/similarweb-pro-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.20Value for money - 4.38Customer support - 4.48Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Semrush](https://www.softwareadvice.com/marketing/semrush-profile/) 4.6 [(2320)](https://www.softwareadvice.com/marketing/semrush-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.24Value for money - 4.38Customer support - 4.59Functionality Pricing Starting at $139.95 per month Get Price ## Key Survey Pricing and Plans Starting price: $10,000.00 per year Free Trial Free Version Basic $10,000.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Key Survey Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Key Survey 360 Degree Feedback Activity Dashboard Alerts/Notifications API Benchmarking Communication Management Complaint Monitoring Customer Experience Management Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Data Visualization Engagement Tracking Knowledge Management Mobile Access Mobile Survey Multi-Channel Data Collection Multi-Channel Distribution Multiple User Accounts Negative Feedback Management Offline Access Offline Response Collection Predictive Analytics Pulse Surveys Question Library Real-Time Data Real-Time Reporting Reporting/Analytics Reporting & Statistics Scoring Sentiment Analysis Single Sign On Site Intercept Survey Survey Builder Survey/Poll Management Survey Sample Management Surveys & Feedback Template Management Text Analysis Third-Party Integrations Visual Analytics ## Key Survey Integrations IBM Cognos Analytics Integration rated undefined from -1 review SAP BusinessObjects Business Intelligence Integration rated undefined from -1 review ## Key Survey User Reviews Overall Rating 4.6 Ratings Breakdown 5 65% 4 30% 3 5% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.7 Functionality 4.5 VR Verified Reviewer Management Consulting 201-500 employees Used monthly for less than 2 years Review source Reviewed December 2022 Enhanced survey tool for more accurate data collection 5 With Key Survey, I am able to design relevant and professional surveys to gather feedback from my key stakeholders, customers, workers. The data can be cleverly analyzed to determine trends or perform predictive analyses on the market. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The most impactful feature in Key Survey is that it is well designed, simple to use, interactive and fully customizable. The Survey Questions can be re-routed based on a specific response by the person completing the survey. This relieves frustration as the User won't need to keep clicking "Not applicable". It is quite intuitive and has the capability of collating more specific and accurate data. Cons: There are no aspects or features that I have encountered which were difficult to use. I personally think that the price point is aligned with its competitors - however, my I.T. team thinks that it is overpriced. Read More BV Bill V. Used unspecified for unspecified Review source Reviewed June 2015 A surprisingly comprehensive and affordable system with a small company feel 5 Key Survey is as easy to use as a free on-line system, but is packed with tons of power when you need it. The paradigm is easy to work with, and has intuitive aspects that make it fast to work with. This has been very important for those times when we are developing all day, because repetition is minimized - boosting our productivity. Tech support is right there. I felt like I needed some telephone support when we first started using the system, because I was convinced what we needed to do was unique and pioneering. Much of it was and still is, but I did not need telephone support, because the folks on Chat are very serious about getting to the root of solutions. They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect. PROS: Very easy to use, very short learning curve for all basic needs, excellent tech support, big toolbox (mostly in the form of supplied Plug-Ins) for special question and response presentation, interaction, and management, HTML coding support, custom CSS support, query string variables can be passed to prepopulate fields, new plug-ins and tools are developed as needed by Key Survey, available bulk e-mail survey invitation system, good pre and post survey entry and exit options, easy to copy surveys and questions across the platform, fast to load and update. CONS: Preloading data from a local file can be tricky, if you are used to Constant Contact this will not feel like a full-blown e-mail contact system, some mobile templates do not accurately scale on all devices when using some plug-ins, the "plug-in" system is highly capable but could use a few more intuitive features, like the ability to review question and answer codes in a separate window while coding plug-in variables. Ratings Breakdown 5 Ease of use 5 Customer support Read More TK Thorsten K. Verified reviewer Airlines/ Aviation 51-200 employees Used weekly for less than 6 months Review source Reviewed January 2025 Easy to setup commands. 3 Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Key survey offers a full permissions towards your, you can set instructions while creating survey forms and logical instructions are high allow and make the forms very differential. Cons: I appreciate them for keeping their studies though they should improve on their graphics. Read More SL Saul L. 5001-10000 employees Used daily for more than 2 years Review source Reviewed June 2017 Great value for the money 4 Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Value for the money (other comparable software cost a lot more), great support, does everything we want. Cons: Poor layout/design management, many features can only be amended using CSS (i.e. some CSS knowledge required instead just having WYSIWYG), managing background data can be clunky (e.g. there is no easy way to update or delete data in bulk). Database can be very slow if you have a lot of records. Read More TT Travis T. Investment Management 51-200 employees Used weekly for more than 2 years Review source Reviewed June 2017 The Best Survey Tool I've Ever Used 4 The functionality and flexibility of the system is by far the most valuable and attractive parts of the software. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The features and functionality are by far the best in class. No other tool out there compares to this one. It is bar none the best survey software tool available in the market. Cons: The support is mainly online and my preference is for phone support. With that said, they will get on the phone with you but it sometimes can be like pulling teeth. Their online support is always responsive which is nice. I would prefer to talk with someone vs type to someone. Read More MP Mat P. Used daily for more than 2 years Review source Reviewed June 2017 Overall feature rich software compared to competitors 3 Ratings Breakdown 3 Ease of use 2 Value for money 3 Customer support 5 Functionality Pros: Features, specifically conditional/decision based survey. We've looked at many survey options, and there are many that are cheaper - however what you get that is unique to Key Survey is conditional surveys. Essentially, if they answered X to this questions, then show them this question, but if they answered Y, show them this other questions. This is a unique feature to KeySurvey. Cons: The price for Keysurvey is higher than the competitors, however if you want the conditional/decision based survey, then Keysurvey is a must. Vendor Response Thanks for the feedback, Mat! It¿s great to see that the application meets your functionality requirements. I¿m reaching out to your account manager to see if we can identify some areas where you can get even more value for your investment. Replied June 2017 Read More SK Susan K. Automotive 51-200 employees Used daily for more than 2 years Review source Reviewed June 2017 Love Key Survey! 5 I understand my customers' experiences better, and can work on internal training when needed. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome. Read More MG Maria G. Education Management 11-50 employees Used monthly for more than 2 years Review source Reviewed June 2017 Best solution ever! 5 Better reports and experience for staff and clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, even for staff that's not too IT driven. Love the reports and how much customization you can do. Not only we use it for surveys but we create forms (jobs applications, questionnaires, sweepstakes, etc). Love how it gives you all the tools you need to publish in our site. The best is the customer support online, we've been using KeySurvey for over 4yrs and I have never had to call, all questions were fully answered via chat. Cons: While the tech support service is great, you can easily tell when they have a new staff member. For the most part they will be unable to help. When we see that problem we close the window and try again and always gets the needed help. But honestly this an extremely small inconvenience for the most part this system is amazing. Read More TH Tyler H. Construction 51-200 employees Used weekly for more than 2 years Review source Reviewed June 2017 Great for our use (customized, branded surveys). 5 Logic has been great on surveys, branding, and additional question types. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have. Cons: Designing custom themes and colors can be a bit challenging; however, some of the templates that have been created help. Read More DB Dave B. Machinery 1001-5000 employees Used other for more than 2 years Review source Reviewed June 2017 very easy and great tool 5 good results and easy to use once you know how to configure Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simple and effective. It is very well laid out and attractive to the user. Many software tools end up looking like XL spread sheets, that is not the case here. Cons: getting over the first time usage, then its fine. When you first start it is a little confusing but the online support is really great Read More Showing 1 - 10 of 40 Reviews [See All Reviews](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/reviews/) ## Key Survey Popular Comparisons [CleverX vs Key Survey](https://www.softwareadvice.com/compare/139339-key-survey/vs/450192-CleverX/)[Tremendous vs Key Survey](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/vs/tremendous-rewards/)[Make Opinion vs Key Survey](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/vs/make-opinion/)[Similarweb vs Key Survey](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/vs/similarweb-pro/)[Semrush vs Key Survey](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/vs/semrush/)[Typeform vs Key Survey](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/vs/typeform/)[SurveyMonkey vs Key Survey](https://www.softwareadvice.com/customer-satisfaction/key-survey-profile/vs/surveymonkey/) ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17630) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11457) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10461) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5270) Recently recommended **0** times Stuck Between Options? 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