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Kira Talent vs VidCruiter
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.4 / 5
Value for Money
4.2 / 5
4.7 / 5
Customer Support
4.5 / 5
4.8 / 5
Functionality
4.2 / 5
4.4 / 5
Last Review Written
December 14, 2022
November 23, 2023
Pros/Cons
Pros
- The customer support team is always on hand to provide a great customer experience. They continue to grow their product and are always improving on an already great platform.
- Very simple user interface, easy to use, not cluttered, videos have good image quality, sound is of good quality.
- It is easy to navigate and super customer friendly. The customer support agent who works with our company reached out to me immediately and was very helpful.
Cons
- The platform itself was bad, but the customer support was worse. They have NO phone support at all.
- Often times I would have trouble with the software within my Google Chrome browser. I'm not sure how reflective this is of the software itself, but I did find it annoying to have to switch to Firefox.
- If a recipient lost an email, or it went to junk mail, it is difficult to resend the link. Need to make it easier to *resend the link.
Pros
- I have been using Vidcruiter for 2 years and am continually impressed by their speedy customer service. No matter when I reach out with a question they are quick to respond and helpful.
- I love how easy it is to use. Even things that seem somewhat intricate, their customer service is great and they're always there to help you.
- We are trying to optimize our recruiting process so that we save time and find great candidates, while also giving candidates a fantastic and streamlined experience.
Cons
- Its filters new applicants, it needs to show the applicants scores on the front page and it needs an fired button.
- Some features and processes don't feel intuitive or logical. This makes somethings hard to design and/or implement.
- We were limited in the number of people that we could conduct phone interviews with, so our process relied very heavily on resume screening.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
