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Overall customer rating: Customer rating:

 (136)

 (82)

Recommended by: Recommended by:

50% of users

76% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Kronos is a great tool that I use everyday. It is easy to use and easy to understand. I have not yet needed to perform any troubleshooting.”

- Kaitlin Marston, FR Medical Center

“I have used Workday for three years now, and I think it is a great tool. It is user friendly and has a lot of functionality.”

- Dianna Osborn, Nortek

Most negative review: Most negative review:

“There is nothing logical or intuitive about any of the screens and pull down menus. Even my HR person of 20 years dislikes it.”

- Sharon, Xavier/ Lowe’s

“It’s a big, fat complicated beast that spoils recruiting. It’s cumbersome. There are too many buttons and many of them lead you astray.”

- Santosh Bal, Costar

Pricing:

How it's priced: How it's priced:

Kronos Workforce Central is offered as either a cloud-based solution, where you pay a monthly subscription fee, or as an on-premise solution, where you pay an upfront, perpetual license fee.

Workday is a cloud-based solution. You pay an annual subscription fee for each user login.

Contract term: Contract term:

Kronos Workforce Central requires a monthly contract for cloud-based deployment or signing a perpetual license agreement upfront for on-premise deployment.

Workday requires a contract for cloud-based deployment; renewal terms vary.

Upfront costs: Upfront costs:

Additional fees apply for setup and optional professional services.

Additional fees apply for implementation, training and switching costs.

Recurring costs: Recurring costs:

Fees apply for premium support, add-ons and some upgrades.

Fees apply for premium support.

What does it cost?: What does it cost?:

Applications:

Personnel tracking: Personnel tracking:

Payroll: Payroll:

Benefits administration: Benefits administration:

Time & attendance: Time & attendance:

Applicant tracking: Applicant tracking:

Ease of Use:

Overall customer rating: Customer rating:

 (136)

 (82)

Most positive review: Most positive review:

“Every widget, tile, tab etc. is very accessible and easy to understand. Don’t get overwhelmed by the system. It is very easy to navigate once you learn your way around.”

- Evan Telzerow, Lake Michigan Credit Union

“The user interface is simple and clean—from a non-admin/HR user perspective, it's relatively easy to find [and] take action on things in the system.”

- Kyle Schafroth, MXM

Most negative review: Most negative review:

“Configuration is VERY complicated. We did the majority of it on our own to save costs, and the setup and rollout to 1,500+ employees took over a year.”

- Tracy Fronk, Valparaiso University

“Not always user friendly. The error notes are not very helpful in pointing you to the specific line that has an issue.”

- Kelli Tippet, Shelter Mutual Insurance

Support:

Overall customer rating: Customer rating:

 (136)

 (82)

Most positive review: Most positive review:

“We are very impressed with their Global Support. They always respond in a very timely fashion and always have an answer.”

- Margaret Anderson, Kansas Heart Hospital

“Helpful when training beginners on how to implement performance management into their routine.”

- Somer Powell, Issuer Direct Corporation

Most negative review: Most negative review:

“It’s lacking functionality, and they haven’t been responsive to our very vocal complaints!”

- James Jeffrey, Denver Public Library City and County of Denver

“They use a ticketing model, so you can’t just call when you have an issue. Once you do put in a ticket it is a 24-72 hour turnaround before they even call back.”

- Diane Brown, Comverge, Inc.

Phone support: Phone support:

Phone support available through purchase of support plan.

Phone support may not be readily available.

Online case submission: Online case submission:

Online case submission included in purchase of support plan.

Online case submission available to all users.

Online support options: Online support options:

Free online access to help website, knowledge base and online community is available for users.

Online community included in subscription fee.

Training: Training:

Training options available for purchase include access to an online portal with training content and instructor-led classes.

“Getting started” online catalogue included in subscription fee. Additional live and/or online training can be purchased.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.