Kronos Workforce Central Software


 

Kronos Workforce Central is a set of human resource and workforce management applications including Kronos HRMS, payroll, time and attendance, absence management, scheduling and more. The Workforce Central suite of tools has been created specifically for industries to help manage the workforce on a cloud platform that is scalable, secure and mobile.

Workforce Central is an automated solution that enables organizations to manage schedules, track time and attendance, manage attendance and leave policies and measure productivity. Additional features give managers insight into labor demands, worker availability and scheduling across the organization. The user interface includes one-click access to frequently used features and a customizable employee self-service portal. Suite-wide reporting and analytics provide managers with visibility into standardized data via alerts and dashboards.

 

Kronos Workforce Central - Workforce management dashboard
 
  • Kronos Workforce Central - Workforce management dashboard
    Workforce management dashboard
  • Kronos Workforce Central - Benefit open enrollment
    Benefit open enrollment
  • Kronos Workforce Central - HR employee position
    HR employee position
  • Kronos Workforce Central - Manage by exception
    Manage by exception
  • Kronos Workforce Central - Manager self-service
    Manager self-service
  • Kronos Workforce Central - Taliorable workforce
    Taliorable workforce
Supported Operating System(s):
Windows 7, Windows XP, Web browser (OS agnostic), Windows 8

184 Reviews of Kronos Workforce Central

 

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Software Advice Reviews (132)
More Reviews (52)

Showing 1-20 of 132

Carlee from Intermountain Healthcare
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Keeps you organized

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I really like that I am able to access this program through an app on my phone as well as my computer, it allows me to stay up to date on my schedule wherever I am.

Pros

This program has helped me in setting a schedule for work as well as keeping track of my current hours. I like that it allows me to also see other employees schedules in case I need to switch a shift.

Cons

This program was not easy to understand at first. After using it for some time I am more familiar to the features, but it still can be confusing. It was helpful to have a tutorial on frequently used functions.

Review Source
 
 

Emily from Lancaster General Health
Specialty: Healthcare / Medical
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Great time keeping system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

easy to use. as an employee who uses this creating an easy to use platform to clock in and out is key. not too many log ins and passwords and security questions to slow down my clock in time.

Cons

I find that the time reading on kronos is a tad of from my computer time reading. Could just be an internal error.

Review Source
 
 

Mary Ann from LGU REINA MERcedes
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

okay.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

used kronos when i was in a call center, it was very simple and easy to use for employees always on the go.

Cons

it takes time reloading the webpage since it is a web based time keeping system. sometimes when server is down as well.

Review Source
 
 

Kristin from Lad Lake Inc.
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Human Resource Generalist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The interface is really convenient and makes it easy to customize what you would like to see on the main page.

Cons

The report writing is not as user friendly as other payroll software. We also had a lot of problems with their bio-metric finger screening we used in the break room, it often had to be replaced/swapped out.

Review Source
 
 

Mary from LGU
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to use, easy to teach to employees for time and attendance management. very simple installation.

Cons

the punch button once clicked takes time to load or refresh sometimes it has inaccurate results with

Review Source
 
 

Erin from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Kronos has a lot of reporting options, and the ability to hold a lot of information for our employees. The reports are extremely customizable.

Cons

With the Reports feature, everything is so customizable, sometimes it is difficult to put together exactly what you're looking for. The key is to be extremely literal with the search features.

Review Source
 
 

Anja from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Pretty good, but not for a big company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

pretty good, but not for a companies 500+

Pros

It does reporting really well, and its very literal. It keeps everything very clean and organized and you can put a lot of info there.

Cons

You have to jump through many hoops to do one thing. In order to accomplish one task, it will take at least 15 pages.

Review Source
 
 

Steven from MACCS Health Services
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Get's the job done!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It offers Telephony Time Clock system. I like this feature because it allows older users to utilize the system.

Cons

Some of the phone numbers go to an Un-Authorized list when they've already been confirmed as added as a cost system.

Review Source

  Response: Amy, Kronos Incorporated

Date: January 2018

January 2018

 

Hi Steven,

Thanks for your review! We are happy to hear that Kronos is working well for a variety of users!

Please feel free to contact me if I can be of assistance with the unauthorized list.

Thanks again,
Amy Fafard, amy.fafard@kronos.com

 
 

Cody from RainSweet, Inc.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Kronos Workforce Central - Great for big companies

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Kronos allows a company to manage many thousands of employees across multiple sites.
The time clocks are rugged and easy to use.
Time clocks support both biometric and proximity badge options.

Cons

Reporting is very basic and could be updated to allow for easier functionality for the end user.
Customer support is difficult to reach and resolve issues.

Review Source

  Response: Amy, Kronos Incorporated

Date: January 2018

January 2018

 

Hello Cody,

Thank you for reviewing Workforce Central! It is great to hear that Kronos hardware and software are working well for managing your employees!

I apologize that you have experienced some issues contacting Support. We have recently added additional capacity to our Support team to help decrease wait times. Also, if I can be of assistance with your reporting needs, please reach out to me. Or, if you prefer, Kronos Community is an excellent resource as well.

Thank you,
Amy Fafard, amy.fafard@kronos.com

 
 

Tim from Prodynamix
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Kronos. The industry standard.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Kronos is the best out there. It is a very comprehensive product that has a great customer base. It great!

Cons

It’s expensive!!! Both the upfront costs as well as the ongoing maintenance are costly. This high cost needs to be taken into consideration b

Review Source

  Response: Amy, Kronos Incorporated

Date: January 2018

January 2018

 

Hi Tim,

It is always great to hear such positive feedback on Workforce Central!

Thank you for the review!
Amy Fafard

 
 

Michael from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Overall, a good system, but could improve.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about Kronos is it's reporting features within the system. Working in our HR department, we are often times asked to create very specific reports for our leadership team and Kronos allows us to get very detailed with the information we need to generate reports on in the system. Another feature I really enjoy is the timekeeping side of the system. Employees always share with us how simple the process is to record their time, which is nice when you have a large amount of employees to keep track of their time.

Cons

What I like least about the system is that it is often very difficult to understand how a change in one area of the system will have an effect on other areas of the system because their is so much information being stored in so many different ways within the platform. Something as simple as a date change in Kronos can effect so many other areas that you don't realize until you stumble across a problem later down the road. It would be nice to see Kronos make the system more user friendly for those not as ingrained in the system.

Review Source

  Response: Amy, Kronos Incorporated

Date: January 2018

January 2018

 

Hello Michael,

Thank you for reviewing Kronos! We are happy to hear that you are able to create the reports that are needed for your organization!

If I can help you to become more familiar with the system, please do not hesitate to contact me, amy.fafard@kronos.com. There are also some excellent training resources available on the Kronos Community.

Thanks again,
Amy

 
 

Brian from Mercy Health
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

Especially useful for health system payroll management. Convenient for managers and employees to enter, check, and direct hours and PTO.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, the simplicity and accuracy of the product, in addition with its ability to integrate with various clock systems -- whether managing hourly or salaried clinical or professional staff -- are well worth the added complexity of a catchall system.

Pros

Very helpful for managers who have both hourly and salaried direct reports, especially in healthcare professions where clinical and business side employees are managed very differently. Employees love the simplicity, and as a manager, it is very convenient for keeping track of time for hourly and salaried clinical and non-clinical staff alike.

Cons

It is a little complex occasionally. Although the ability to manage several types of employees in one place is convenient, it also means that there is a lot of information that does not apply to each individual. It's a necessary tradeoff for the convenience factor that is nevertheless irritating at times, especially to the individual employees who see no added value.

Review Source
 
 

Thomas from Nissen Chemitec America
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Human Resources Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall very good system

Pros

Ease of use, functionality, system integration, reports, automated functions, note taking ability to refresh your memory at review time

Cons

Cost is a consideration there are less expensive systems in the market, customer service at times was busy and that can cause some delays

Review Source

  Response: Amy, Kronos Incorporated

Date: December 2017

December 2017

 

Hello Thomas,

Thank you for reviewing Kronos! We are happy to hear that you are finding so many aspects of the product beneficial for your needs.
I am sorry to hear that you have experienced some delays with support but please know that we are working hard to rectify this and have made decreasing support times a top priority.

Thanks again,
Amy Fafard

 
 

Stephanie from Electrical/Electronic Manufacturing
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Previously used as an employee

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, Kronos has proven itself to be a very useful tool.

Pros

I used Kronos with both the Desktop Version and App Version on my phone. The software was extremely easy to navigate and use. The feature of viewing your previous, current, and next week schedule was very useful. Tracking my hours worked, as well as upcoming schedule was very helpful when planning things ahead of time.

Cons

The user password had to be reset every couple of months, which was very inconvenient. The password could only be reset on the desktop. If my password had expired, I was unable to access my schedule. It was necessary to keep a printed schedule as a back up, since this seemed to happen a few times over a matter of just a year. I would be nice if there was an option to reset the password from the app.

Review Source

  Response: Sharon , Kronos Incorporated

Date: December 2017

December 2017

 

Hi Stephanie – Thank you for your feedback on Workforce Central. I am glad to hear that you are finding the software easy to navigate, however I am sorry that there are issues resetting your password on the app. I would love to connect and learn more about how you are using Kronos and show you how to reset your password on a mobile device. Please reach out to me at Sharon.Long@kronos.com and we can work on getting this resolved for you.

Thank you,
Sharon

 
 

Dawn from Retirement Living
Specialty: Other Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Easy to use and navigate

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Once you program the system to benefit your company through many trial and error, the ease and navigation is a piece of cake

Pros

Easy to use and navigate once you program the system for your company. There is a step by step system, you can't go to the next step without finishing the prior step.

Cons

programming the system to benefit your company takes a bit of time. a whole bunch of trial and errors

Review Source

  Response: Amy, Kronos Incorporated

Date: December 2017

December 2017

 

Hello Dawn,

We are glad to hear that Kronos is easy to use for your company!

Setting up the system can take some time in order to tailor it to a company’s needs but the benefits should translate to ease of use and full customization. If you have any particular examples that you would like to share, please reach out to me at amy.fafard@kronos.com.

Thanks again ,
Amy Fafard

 
 

Kathryn from Jabil Inc.
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Kronos has a sterling reputation and a great product.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that I can access my employee's time card anytime and anywhere. This makes my life easier when I have to travel for business (or pleasure).

Cons

I don't like that I have to go through so many screens just to amend a time card. It would be nice if this could be made easier somehow.

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Thank you for your review of Workforce Central. We are happy to hear that Workforce Central is meeting your timekeeping needs!
Please feel free to contact me at amy.fafard@kronos.com if you would like to discuss your suggestions. In the meantime, I will pass along your comments to the product team.

 
 

Fernan from The YMCA of Greater Rochester
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

My Experience with Kronos

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We had considered adopting the entire HRIS platform but it was cost prohibitive and included a constrained and limited business intelligence platform.

Pros

We were able to automate our timekeeping process. We were able to generate real time reporting and also ad hoc metrics.

Cons

There was no ACA support
There were not metrics or business intelligence dashboards
Every user required the purchase of a software user
There was no geo position software

Review Source

  Response: Sharon , Kronos Incorporated

Date: November 2017

November 2017

 

Hi Fernan – Thank you for taking the time to review Workforce Central. I’m very sorry to hear that the product did not have the metrics you were anticipating and that our support was less than ideal. I’d love to connect and hear more about how you are using Kronos and if you have any other feedback. Please reach out to me at Sharon.long@kronos.com

Thank you,
Sharon

 
 

Juan from Hostmark Hospitality
Specialty: Hospitality / Travel
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Out of the box, Kronos Workforce Central works just right for our organization!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far, so good is my experience with Kronos. I enjoy learning new things all the time and I have only the utmost respect for those technicians that, given the right feedback on what we need, they seem to know exactly how to help each and every time.

Pros

I believe the entire suite is satisfactory. Our employees use the Kronos clocks to log their time and enter PTO requests. Managers get the request and approve them as they see fit. KWC has tons of reporting options, lots of ways to view data. And by tons of reports I mean an overwhelming amount that would be great for analysts to use as needed for managerial decision. As an admin I can assign different reporting and security choices to user as needed for the individual to perform their work. A huge plus: their technical support staff always happens to be

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Thank you for your review of Workforce Central. We are glad to hear that your company is benefiting from the reporting and that you are receiving excellent service from our support team!
As you continue to become familiar with the product, please keep in mind Kronos Community is a great resource too.

 
 

Larisa from Analogic Corporation
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Satisfactory software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software is easy to use, allows me to record time and monitor time for my direct reports. Software offers good functionality and ability to track time.

Cons

Software seems to be slow especially when initially logging in. Also, it continuously asks me to install Java and when I install it, it does not seem to register that process.

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hello Larisa,

We are happy to hear that Workforce Central is easy to use!
Please feel free to reach out to me at amy.fafard@kronos.com if you continue to experience delayed logins.

Thank you for the review,
Amy

 
 

Chris from ALTA IT Services
Specialty: Staffing Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Workforce Ready

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Easy to use, cloud based system. can login anywhere, multiple report options are available to review various data

Cons

too many authentication needed to login in. it can confuse staff and remembering all that information is too much

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hi Chris,

It is great to hear that you are taking advantage of Workforce Central being in the cloud!
Regarding authentication, I will certainly pass this along to the product team. Please feel free to reach out to me at amy.fafard@kronos.com if you would like to discuss it further.

Thanks for the review,
Amy Fafard

 
 
 
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Showing 1-20 of 52

Regina from Hampton City Schools
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

I use this software at work to clock in and also put in leave and vacation time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to clock in and out at work.

Pros

What I like most about this software is that it is internet based so it allows me to clock in on my computer as long as i am on my jobs network. It is also very easy to track my time.

Cons

There really isn't much that I don't. One thing that can be improved is making it easier to view your leave balance and requesting time off.

Review Source: Capterra
 

Juanita from Volt Workforce Solution
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Kronos is easy to use. Love how you can set up reports needed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Reports and schedules. I love how I am able to pull attendance reports and how it sends out alerts on any errors.

Cons

Sometimes the software is slow. I do have to close the software and reopen it. Also is times out if I haven't used it.

Review Source: Capterra
 

Inbal from STAPLES Canada

April 2018

April 2018

A great software for business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is very informative, it allows me to see which hours I have worked, and on what days I am scheduled.

Cons

I absolutely hate the mobile app, it is flawed beyond repair. Anytime I try accessing it, it tells me it cannot connect to the server and I have to keep pressing okay and retrying about 10 times before it logs me in. And then when I finally end up inside the app logged in, pressing any button will not work and gives me the same error and I keep having to press retry 7 more times. It is horrendous how annoying and frustrating this is, but I mainly have the app because I have no choice, I wouldn't be able to get to work without it.

Review Source: Capterra
 

Michael from REI

April 2018

April 2018

Kronos is used by my company and makes requesting time off and viewing schedules a breeze.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Kronos Workforce is used by my employer (a retailer) to manage vacation requests/time, sick time, weekly schedules, and approve time cards. It also manages our time clock (punch in/punch out). They supply an app that employees download onto their phones and this makes checking schedules and requesting time off so much easier than any manual (i.e. paper/in person) system. Their time clock is accurate and has a good 'review' feature for employees to review their overall hours worked that day at their last punch out.

Cons

Learning how to use the system can take a little time since there are often a lot of different parameters that have to be entered correctly, but I don't fault Kronos for this but rather the employer. There is a slight lag/delay when time cards have to be approved (you have to refresh the web browser multiple times before the approval goes though) but this is an annoyance, not a fatal flaw.

Review Source: Capterra
 

Deanna from Empire Studios Photography

April 2018

April 2018

Wonderful App for employees to check schedules from their phone!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software lets us edit employee schedules from our work computer and then they can check the app for updates, timeclock punches, or work schedule 24/7 on their own time. They can screenshot their schedule and send to relatives.

Cons

It will log the employee out of the app after a few seconds if they are not constantly scrolling through the screen. Then, it takes a minute to log back in.

Review Source: Capterra
 

Michael from Associated Students/SDSU
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

As a user, this program operates as advertised

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to input hours and review accruals for vacation and sick time.

Pros

The thing I like the most is the ease of use of updating and logging in hours. It allows each person to login from anywhere with internet access and update their hours. I use the program on a daily basis and the integration between the timeclock and the desktop client is seamless.

Cons

The thing I like the least is the frequency that I have to change my password and how the layout to find the extra things like accruals and past paychecks. I have also had issues with split shifts and the computation of hours.

Review Source: Capterra
 

Jennifer from Whole Foods
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Pretty easy to use. Just the log in process is tedious.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love that I don't have to drive into work to get my weekly work schedule :)

Pros

I like that I always have my scedule in one place and that my manager just inputs the schedule. That way I don't need to call/or drive in to work just to see what my scheule looks like on the day it is posted.

Cons

That this app has you put in your password EVERYTIME you launch it and that the password requires tou to have a capitol letter, a number and a symbol

Review Source: Capterra
 

Aeon (Anant) from Maroon.ai
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

good software but not for mid market

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

good software for enterprise companies, the features can manage global payroll and accounting etc. The engagement is flexible any company with over 100 employee needs a workforce management solution, the self service portal is helpful as well.

Cons

the company markets extensively to mid market but the product does not seem to work very well for this category i think its best to use it for larger companies, for smaller companies other solutions seem a better fit.

Review Source: Capterra
 


March 2018

March 2018

Once used to the new process, it does what it's supposed to.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More accurate tracking of employee time and accruals.

Pros

I like being able to look at prior week data to review employee time in different circumstances where I need to evaluate employee hours.

Cons

Getting started with it was like any new process, it took some time to get used to. The way that our system is configured, it appears that if you correct employee occurrences on the same day that payroll pulls time cards for the pay period, that the occurrences don't clear up. I've had to go back with HR and correct these a few times. If you keep up to date with corrections then end-of-period adjustments won't be needed and this won't be an issue. It depends on how you manage your payroll.

Review Source: Capterra
 

Luis from Demandforce

March 2018

March 2018

Simple use of the tool and efficient at keep track of my work hours and holidays.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Tool is efficient at keeping track of working hours, also of holidays and has great features that let you revise any paychecks and vacation time.

Cons

I have had some times when the tool is down and it does not give you access to click your time stamp and after that you have to go through the trouble of getting approved by a supervisor.

Review Source: Capterra
 

Riccardo from Site Energy Services Partnership
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Standard for Time Clocks / Time Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great piece of software and hardware that handles time management for employees. Easy to install and easy to use.

Cons

It is very expensive and requires Java applet updates all the time which I hate doing. Other than that the hardware and software is great.

Review Source: Capterra
 


March 2018

March 2018

I have an outstanding experience while using Kronos.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use this report to help manage labor through they various reports.

Pros

The software has a great layout and user friendly. The software is easy to use for all levels users with computer skills. There are a verify of helpful reports that can be useful to managers.

Cons

The system has a slow load time when you click through various pages. We have experienced issues with the report subscriptions.

Review Source: Capterra
 


March 2018

March 2018

Kronos offer you the ability to clock in from anywhere you have an internet connection

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easy to use, one click to record a time stamp and check your hours over the time period. Ability to access on mobile as well.

Cons

The interface is basic and requires you to go back to a home screen each time you want to access a different section.

Review Source: Capterra
 

Grace from Social Media

March 2018

March 2018

As an employee, it was very easy to use and very quick to timestamp.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- I had to use this every single day. And when you need to clock in, you want the software to be as quick as possible.

Cons

- I didn't particularly find anything I had a problem with this software. It's very simple and very fast. I've seen my bosses use it as well, and they seemed to get everything they needed from the product quite easily.

Review Source: Capterra
 

Camilo from 5280 Staffing Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

It is a great software with a great amount of functionalities, but lacks ease of use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has a lot of options and customization tools, it can let you pull all sort of reports with all the employees in the system, also allows to create notifications and reminders for individual employees as well as for group of employees. The reports are customizable and allows to create the different roles to match every need.

Cons

The software lacks depth sometimes needed for approaching specific reports, even thought it has a great variety of customization options some of the lack ability to modified to fit specific needs . Some reports have to be pulled with trial and error since its not clear with the option what results you will be getting. The learning curve is too steep.

Review Source: Capterra
 

Mona from Moody Family YMCA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

Use Kronos for Time Management for Part time and Full Time Staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Less time managing Part Time staff Timesheets.

Pros

Visually appealing. Easy to find what you are looking for. Love the ability to run a vacation time report as far out in the future as you want. Good for planning future time off requests.

Cons

A little cumbersome when putting in requests for time off, you need to make sure you are in the appropriate date window.
Also, would like the ability for more than one manager to be able to see staff timecards.

Review Source: Capterra
 


March 2018

March 2018

Dislike everything about this program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Auto total of different types of time

Pros

Not much I do like about this system. Maybe because it us in the cloud or accessible to many at one time.

Cons

Not easy to set up. Horrible reports. Coding makes no sense. Employee screen is much different than supervisors. Hard to talk when looking at different imagrs.

Review Source: Capterra
 


March 2018

March 2018

Very confusing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being able to login to one place to see my pay information, tax docs and time off is really nice and convenient.

Cons

The user interface of the software is very confusing. The way things are labelled and designed doesn't do a good job indicating what they do or that they are even clickable links.

Review Source: Capterra
 

James from Walgreens

March 2018

March 2018

Great system with good amount of documentation

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The software is fast and responsive, downtime can usually be resolved and corrected quickly without taking too much away from productivity. The "Genies" make spotting and fixing errors a lot easier than going through time cards one at a time and eliminate a lot of the tedium that can go into workforce accounting

Cons

If a server goes down it does not like to load cached punches and frequently switches AM and PM on the time reports for any punches more than 12 hours old. Seems like it should be easily fixed, but nothing to date on a correction.

Review Source: Capterra
 

Matthew from Walgreens

February 2018

February 2018

Works well at an individual level

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Timekeeping is very effective as long as all connected devices function as designed.

Pros

Works very well with individual time keeping and schedule maintenance. Seeing day to day time and upcoming schedules are easy to understand and accessible for every user.

Cons

Time updates and even minor corrections have to be done one by one, if a time clock goes down unexpectedly this can require hours for large adjustments that all have to be done by a manager. Group approvals and individual edits would be a good option.

Review Source: Capterra
 
 
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