Kronos Workforce Central Software


 

Kronos Workforce Central is a set of human resource and workforce management applications including Kronos HRMS, payroll, time and attendance, absence management, scheduling and more. The Workforce Central suite of tools has been created specifically for industries to help manage the workforce on a cloud platform that is scalable, secure and mobile.

Workforce Central is an automated solution that enables organizations to manage schedules, track time and attendance, manage attendance and leave policies and measure productivity. Additional features give managers insight into labor demands, worker availability and scheduling across the organization. The user interface includes one-click access to frequently used features and a customizable employee self-service portal. Suite-wide reporting and analytics provide managers with visibility into standardized data via alerts and dashboards.

 

Kronos Workforce Central - Workforce management dashboard
 
  • Kronos Workforce Central - Workforce management dashboard
    Workforce management dashboard
  • Kronos Workforce Central - Benefit open enrollment
    Benefit open enrollment
  • Kronos Workforce Central - HR employee position
    HR employee position
  • Kronos Workforce Central - Manage by exception
    Manage by exception
  • Kronos Workforce Central - Manager self-service
    Manager self-service
  • Kronos Workforce Central - Taliorable workforce
    Taliorable workforce
Supported Operating System(s):
Windows 7, Windows XP, Web browser (OS agnostic), Windows 8

201 Reviews of Kronos Workforce Central

 

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Software Advice Reviews (137)
More Reviews (64)

Showing 1-20 of 137

Bob from Women's Medical Associates of Nashville
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Easy to Use Time Force sytem

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

KRONOS is a great system to utilize for your time and attendance. There are numerous options of deployment such as card scanner's, sign-in/sign-out, etc. As a manager it was easy to make corrections and not as cumbersome as other time force systems that I have used in the past.

Cons

I didn't encounter any issues with KRONOS but if I had to name one it would be if you used the card scanners you have to stock up on these as for some reason employees loosed their cards.

Review Source
 
 

Chela from Spectrum Electric Inc.
Specialty: Other Services
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great time tracker!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Used Kronos a while back with another company where I was at and we absolutely were very pleased with the way Kronos works. It's very reliable and you will always have a Rep to assist you in any way.

Cons

The only issue I could point out, was one of the types of machines to clock in, kept having some sort of glitch and when we requested a new one, they wouldn't give us another one under warranty. It was a weird issue, but eventually it got fixed.

Review Source
 
 

Tara from BCBSS
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

An Ok Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Could move much faster

Pros

Much better than our old timekeeping system. Don't have to worry about calculating overtime for days worked. Can see in real time the time balances available

Cons

Takes a longggg time to get logged in. If you forget your password it takes so much time to get the reset password link. Happened a couple times and was not aware needed to check spam folder?? Once located still could not log on. Had to call someone from Fiscal to actually come down and manually help reset.

Review Source
 
 

Amber from Gordy's Market
Specialty: Retail
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Okay but manual work needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The scheduling portion is amazing. It has great reporting capabilities.
Entering time changes, PTO requests, reimbursements etc is really easy.

Cons

We have both systems and they don't talk to each other like we were told they would.
They gave us a temporary "fix" for this problem that only last about 6 weeks.
Calling in for customer service can be cumbersome at times.

Review Source
 
 

Allie from `New Jersey Infrastructure Bank
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

The nightmare started with the conversion and continued for 5 years....then we chose a new vendor.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Again, I would never use the Kronos products...none of them. Also, their support group could not fix a lot of our problems...instead they would give us a work around.

Pros

The time and attendance product does have a lot of features. However, the products costs a fortune to set up and it takes a ton of tweaks to get it to work. Even after all of the tweaks we had a ton of work a rounds because Kronos could not fix out issues.

Cons

The whole system. We were told that the HRIS and the payroll were one system, but that is not true. They are two separate systems and you have to update the system every night in order for both programs to have the same data. The HRIS system never worked correctly. The reporting did not work. The ACA set up was wrong and we were not able to submit the electronic part of the ACA at all. The timekeeper had a lot of work around's. At times, the timekeeper lost information and no one could tell us why. Basically, it was awful...I would never recommend this product.

Review Source
 
 

Carlee from Intermountain Healthcare
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Keeps you organized

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I really like that I am able to access this program through an app on my phone as well as my computer, it allows me to stay up to date on my schedule wherever I am.

Pros

This program has helped me in setting a schedule for work as well as keeping track of my current hours. I like that it allows me to also see other employees schedules in case I need to switch a shift.

Cons

This program was not easy to understand at first. After using it for some time I am more familiar to the features, but it still can be confusing. It was helpful to have a tutorial on frequently used functions.

Review Source
 
 

Emily from Lancaster General Health
Specialty: Healthcare / Medical
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Great time keeping system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

easy to use. as an employee who uses this creating an easy to use platform to clock in and out is key. not too many log ins and passwords and security questions to slow down my clock in time.

Cons

I find that the time reading on kronos is a tad of from my computer time reading. Could just be an internal error.

Review Source
 
 

Mary Ann from LGU REINA MERcedes
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

okay.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

used kronos when i was in a call center, it was very simple and easy to use for employees always on the go.

Cons

it takes time reloading the webpage since it is a web based time keeping system. sometimes when server is down as well.

Review Source
 
 

Kristin from Lad Lake Inc.
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Human Resource Generalist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The interface is really convenient and makes it easy to customize what you would like to see on the main page.

Cons

The report writing is not as user friendly as other payroll software. We also had a lot of problems with their bio-metric finger screening we used in the break room, it often had to be replaced/swapped out.

Review Source
 
 

Mary from LGU
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to use, easy to teach to employees for time and attendance management. very simple installation.

Cons

the punch button once clicked takes time to load or refresh sometimes it has inaccurate results with

Review Source
 
 

Erin from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Kronos has a lot of reporting options, and the ability to hold a lot of information for our employees. The reports are extremely customizable.

Cons

With the Reports feature, everything is so customizable, sometimes it is difficult to put together exactly what you're looking for. The key is to be extremely literal with the search features.

Review Source
 
 

Anja from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Pretty good, but not for a big company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

pretty good, but not for a companies 500+

Pros

It does reporting really well, and its very literal. It keeps everything very clean and organized and you can put a lot of info there.

Cons

You have to jump through many hoops to do one thing. In order to accomplish one task, it will take at least 15 pages.

Review Source
 
 

Steven from MACCS Health Services
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Get's the job done!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It offers Telephony Time Clock system. I like this feature because it allows older users to utilize the system.

Cons

Some of the phone numbers go to an Un-Authorized list when they've already been confirmed as added as a cost system.

Review Source

  Response: Amy, Kronos Incorporated

Date: January 2018

January 2018

 

Hi Steven,

Thanks for your review! We are happy to hear that Kronos is working well for a variety of users!

Please feel free to contact me if I can be of assistance with the unauthorized list.

Thanks again,
Amy Fafard, amy.fafard@kronos.com

 
 

Cody from RainSweet, Inc.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Kronos Workforce Central - Great for big companies

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Kronos allows a company to manage many thousands of employees across multiple sites.
The time clocks are rugged and easy to use.
Time clocks support both biometric and proximity badge options.

Cons

Reporting is very basic and could be updated to allow for easier functionality for the end user.
Customer support is difficult to reach and resolve issues.

Review Source

  Response: Amy, Kronos Incorporated

Date: January 2018

January 2018

 

Hello Cody,

Thank you for reviewing Workforce Central! It is great to hear that Kronos hardware and software are working well for managing your employees!

I apologize that you have experienced some issues contacting Support. We have recently added additional capacity to our Support team to help decrease wait times. Also, if I can be of assistance with your reporting needs, please reach out to me. Or, if you prefer, Kronos Community is an excellent resource as well.

Thank you,
Amy Fafard, amy.fafard@kronos.com

 
 

Tim from Prodynamix
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Kronos. The industry standard.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Kronos is the best out there. It is a very comprehensive product that has a great customer base. It great!

Cons

It’s expensive!!! Both the upfront costs as well as the ongoing maintenance are costly. This high cost needs to be taken into consideration b

Review Source

  Response: Amy, Kronos Incorporated

Date: January 2018

January 2018

 

Hi Tim,

It is always great to hear such positive feedback on Workforce Central!

Thank you for the review!
Amy Fafard

 
 

Michael from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Overall, a good system, but could improve.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about Kronos is it's reporting features within the system. Working in our HR department, we are often times asked to create very specific reports for our leadership team and Kronos allows us to get very detailed with the information we need to generate reports on in the system. Another feature I really enjoy is the timekeeping side of the system. Employees always share with us how simple the process is to record their time, which is nice when you have a large amount of employees to keep track of their time.

Cons

What I like least about the system is that it is often very difficult to understand how a change in one area of the system will have an effect on other areas of the system because their is so much information being stored in so many different ways within the platform. Something as simple as a date change in Kronos can effect so many other areas that you don't realize until you stumble across a problem later down the road. It would be nice to see Kronos make the system more user friendly for those not as ingrained in the system.

Review Source

  Response: Amy, Kronos Incorporated

Date: January 2018

January 2018

 

Hello Michael,

Thank you for reviewing Kronos! We are happy to hear that you are able to create the reports that are needed for your organization!

If I can help you to become more familiar with the system, please do not hesitate to contact me, amy.fafard@kronos.com. There are also some excellent training resources available on the Kronos Community.

Thanks again,
Amy

 
 

Brian from Mercy Health
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

Especially useful for health system payroll management. Convenient for managers and employees to enter, check, and direct hours and PTO.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, the simplicity and accuracy of the product, in addition with its ability to integrate with various clock systems -- whether managing hourly or salaried clinical or professional staff -- are well worth the added complexity of a catchall system.

Pros

Very helpful for managers who have both hourly and salaried direct reports, especially in healthcare professions where clinical and business side employees are managed very differently. Employees love the simplicity, and as a manager, it is very convenient for keeping track of time for hourly and salaried clinical and non-clinical staff alike.

Cons

It is a little complex occasionally. Although the ability to manage several types of employees in one place is convenient, it also means that there is a lot of information that does not apply to each individual. It's a necessary tradeoff for the convenience factor that is nevertheless irritating at times, especially to the individual employees who see no added value.

Review Source
 
 

Thomas from Nissen Chemitec America
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Human Resources Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall very good system

Pros

Ease of use, functionality, system integration, reports, automated functions, note taking ability to refresh your memory at review time

Cons

Cost is a consideration there are less expensive systems in the market, customer service at times was busy and that can cause some delays

Review Source

  Response: Amy, Kronos Incorporated

Date: December 2017

December 2017

 

Hello Thomas,

Thank you for reviewing Kronos! We are happy to hear that you are finding so many aspects of the product beneficial for your needs.
I am sorry to hear that you have experienced some delays with support but please know that we are working hard to rectify this and have made decreasing support times a top priority.

Thanks again,
Amy Fafard

 
 

Stephanie from Electrical/Electronic Manufacturing
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Previously used as an employee

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, Kronos has proven itself to be a very useful tool.

Pros

I used Kronos with both the Desktop Version and App Version on my phone. The software was extremely easy to navigate and use. The feature of viewing your previous, current, and next week schedule was very useful. Tracking my hours worked, as well as upcoming schedule was very helpful when planning things ahead of time.

Cons

The user password had to be reset every couple of months, which was very inconvenient. The password could only be reset on the desktop. If my password had expired, I was unable to access my schedule. It was necessary to keep a printed schedule as a back up, since this seemed to happen a few times over a matter of just a year. I would be nice if there was an option to reset the password from the app.

Review Source

  Response: Sharon , Kronos Incorporated

Date: December 2017

December 2017

 

Hi Stephanie – Thank you for your feedback on Workforce Central. I am glad to hear that you are finding the software easy to navigate, however I am sorry that there are issues resetting your password on the app. I would love to connect and learn more about how you are using Kronos and show you how to reset your password on a mobile device. Please reach out to me at Sharon.Long@kronos.com and we can work on getting this resolved for you.

Thank you,
Sharon

 
 

Dawn from Retirement Living
Specialty: Other Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Easy to use and navigate

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Once you program the system to benefit your company through many trial and error, the ease and navigation is a piece of cake

Pros

Easy to use and navigate once you program the system for your company. There is a step by step system, you can't go to the next step without finishing the prior step.

Cons

programming the system to benefit your company takes a bit of time. a whole bunch of trial and errors

Review Source

  Response: Amy, Kronos Incorporated

Date: December 2017

December 2017

 

Hello Dawn,

We are glad to hear that Kronos is easy to use for your company!

Setting up the system can take some time in order to tailor it to a company’s needs but the benefits should translate to ease of use and full customization. If you have any particular examples that you would like to share, please reach out to me at amy.fafard@kronos.com.

Thanks again ,
Amy Fafard

 
 
 
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Showing 1-20 of 64

Danial from Atlantis Foundries (Pty) Ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Reasonably easy to use time and attendance management program that interfaces will with Sage People

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Software is easy to use, giving our time and attendance personnel a pleasureable work experience. Local support agent in South Africa is otfen times stretched to be able to provide adequate resources to be able to assist with queries in a timeous manner.

Pros

User interface is very intuitive and the back-end software is powerful, enabling us to integrate it into our 3rd party payroll program

Cons

Very reliant on Java programming in order to power the user interface, leading to limitations in the programs users can use to access the system

Review Source: Capterra
 

mark from Broadlawns Medical Center
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Great timekeeper tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Huge time savings with manager responsibilities over hundreds of staff. Know who are facing performance challenges, absenteeism issues, tardies and or not showing up for work.

Pros

Multiple users are allowed access at multiple points at all times as well as from time keepers as well as computers/phone applications. Easy to track personnel in and out times, total work time weekly as well as accruals of benefit time and approvals. Great audit and comment tools.

Cons

Reports are not easily customizable per user. Reports are prebuilt so not specific to each supervisors needs.

Review Source: Capterra
 


June 2018

June 2018

Super user friendly for a first time Time Clock Puncher

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Kronos was easy to use. Nothing flashy or complex or customizable. Just a simple clock in and out on a basic machine. I was floored when I realized we could clock in from the other side of the store just by logging into a computer and puching our clock online!

Cons

The beeping tones are harsh when you make a mistake, the system js just generally slow as a whole, it's VERY easy to mess up someone elses punch or your own by hitting the wrong button. And while I love the simplicity, the system does come across as very outdated.

Review Source: Capterra
 


June 2018

June 2018

I used it as a manager in a call center, and the experience was great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Made payroll a lot easier for me and helped me save a lot of time fixing or adding punches.

Pros

Most of the time it is very difficult to transition from one system to another. But Kronos made my life as a manager easier. It is user friendly and will help you manage your time in a more efficient way.

Cons

Sometimes getting some support for this software can take some time but since it is very easy to use, you rarely need support.

Review Source: Capterra
 

Katie from Johnson Elementary

May 2018

May 2018

How to track employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about Kronos is being able to see my time sheets and information when I need it. The kiosk is also very easy to use.

Cons

What I like least about Kronos is utilizing the online component to do things. I find it much easier to use the kiosk when requesting time off or approving my time.

Review Source: Capterra
 


May 2018

May 2018

Timekeeper for medical positon

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Kronos is easy to access and to input time. I used Kronos for clocking-in and clocking-out of work. Changing hours worked is simple and it provides an overview of hours worked.

Cons

Kronos is not the flashiest software and has relatively bland graphics. If you can get past the "flat" effects of Kronos, it gets the job done for timekeeping.

Review Source: Capterra
 

Rebecca from Purdue University

May 2018

May 2018

Easy timeclock management

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I've used Kronos in two of my workplaces and by far it is my favorite timekeeping system to use for hourly pay. Since the timeclock can be accessed through multiple portals (online, physical terminal, etc) it is very easy for employees to clock in and out. Being able to view the individual employee timeclock is nice as well since it is easy for the employee to see mistakes in their time card.

Cons

Sometimes if employees hit the wrong button it can cause some bugs and issues in the time card that can be confusing to resolve if the manager is not experienced with the system.

Review Source: Capterra
 


May 2018

May 2018

Good scheduling and tracking software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very good system for work scheduling and payroll integration. Reporting and analysis features help to make data useful.

Cons

Some of the rules and customization can be tricky and there is costs associated with customization of the software package.

Review Source: Capterra
 


May 2018

May 2018

Great timekeeping software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to use. Great for tracking and managing timeclock punches as well as managing leaves of absence. Integrated into UltiPro easily for payroll.

Cons

System down for maintenance frequently. Updates can be huge changes that are hard to adjust to easily.

Review Source: Capterra
 

Maria from Alcan Packaging PR Inc.

May 2018

May 2018

Excellent software and service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best of this software is the ease of use. It is completely user friendly and customer service is A*

Cons

Although I think is one of the best software available, it is quite expensive, although things might have changed recently. It's been a long time.

Review Source: Capterra
 

Gabriela from FIH
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

this SW helps me to manage the group of people that works with me, the time in / out of all of them.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

to have control of all employess on my department, for check the payment and times when the came to work and leave ..

Pros

the reports can be generated easy and can be configurated by areas, its a powerfull tool for administate all the personal on the company to check payment for each one and more

Cons

on my experience with this there is no issues or something to improve i think can be improved of some..

Review Source: Capterra
 


May 2018

May 2018

Relatively easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is pretty easy to use, and submitting time-off requests is a breeze. I also really appreciate the schedule-making capabilities.

Cons

I say relatively easy to use because while initially the software isn't very user-friendly, once you get over the learning curve it's pretty simple to do what you need.

Review Source: Capterra
 

kiara from all childrens hospital

April 2018

April 2018

I utilize Kronos daily to track paid work for employees.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Kronos is easy to use and accurate. It makes keeping track of employees hours simple. Also employees enjoy the transparency of being able to view their own hours as well.

Cons

Kronos will occasionally lag or go down fpr a short period of time. Also, when requesting time off that feature is sometimes confusing to employees.

Review Source: Capterra
 

Regina from Hampton City Schools
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

I use this software at work to clock in and also put in leave and vacation time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to clock in and out at work.

Pros

What I like most about this software is that it is internet based so it allows me to clock in on my computer as long as i am on my jobs network. It is also very easy to track my time.

Cons

There really isn't much that I don't. One thing that can be improved is making it easier to view your leave balance and requesting time off.

Review Source: Capterra
 

Juanita from Volt Workforce Solution
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Kronos is easy to use. Love how you can set up reports needed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Reports and schedules. I love how I am able to pull attendance reports and how it sends out alerts on any errors.

Cons

Sometimes the software is slow. I do have to close the software and reopen it. Also is times out if I haven't used it.

Review Source: Capterra
 

Inbal from STAPLES Canada

April 2018

April 2018

A great software for business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is very informative, it allows me to see which hours I have worked, and on what days I am scheduled.

Cons

I absolutely hate the mobile app, it is flawed beyond repair. Anytime I try accessing it, it tells me it cannot connect to the server and I have to keep pressing okay and retrying about 10 times before it logs me in. And then when I finally end up inside the app logged in, pressing any button will not work and gives me the same error and I keep having to press retry 7 more times. It is horrendous how annoying and frustrating this is, but I mainly have the app because I have no choice, I wouldn't be able to get to work without it.

Review Source: Capterra
 

Michael from REI

April 2018

April 2018

Kronos is used by my company and makes requesting time off and viewing schedules a breeze.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Kronos Workforce is used by my employer (a retailer) to manage vacation requests/time, sick time, weekly schedules, and approve time cards. It also manages our time clock (punch in/punch out). They supply an app that employees download onto their phones and this makes checking schedules and requesting time off so much easier than any manual (i.e. paper/in person) system. Their time clock is accurate and has a good 'review' feature for employees to review their overall hours worked that day at their last punch out.

Cons

Learning how to use the system can take a little time since there are often a lot of different parameters that have to be entered correctly, but I don't fault Kronos for this but rather the employer. There is a slight lag/delay when time cards have to be approved (you have to refresh the web browser multiple times before the approval goes though) but this is an annoyance, not a fatal flaw.

Review Source: Capterra
 

Deanna from Empire Studios Photography

April 2018

April 2018

Wonderful App for employees to check schedules from their phone!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software lets us edit employee schedules from our work computer and then they can check the app for updates, timeclock punches, or work schedule 24/7 on their own time. They can screenshot their schedule and send to relatives.

Cons

It will log the employee out of the app after a few seconds if they are not constantly scrolling through the screen. Then, it takes a minute to log back in.

Review Source: Capterra
 

Michael from Associated Students/SDSU
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

As a user, this program operates as advertised

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to input hours and review accruals for vacation and sick time.

Pros

The thing I like the most is the ease of use of updating and logging in hours. It allows each person to login from anywhere with internet access and update their hours. I use the program on a daily basis and the integration between the timeclock and the desktop client is seamless.

Cons

The thing I like the least is the frequency that I have to change my password and how the layout to find the extra things like accruals and past paychecks. I have also had issues with split shifts and the computation of hours.

Review Source: Capterra
 

Jennifer from Whole Foods
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Pretty easy to use. Just the log in process is tedious.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love that I don't have to drive into work to get my weekly work schedule :)

Pros

I like that I always have my scedule in one place and that my manager just inputs the schedule. That way I don't need to call/or drive in to work just to see what my scheule looks like on the day it is posted.

Cons

That this app has you put in your password EVERYTIME you launch it and that the password requires tou to have a capitol letter, a number and a symbol

Review Source: Capterra
 
 
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