--- title: "Lattice Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lattice. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lattice is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/lattice-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Performance Management System Software](https://www.softwareadvice.com/hr/performance-review-software-comparison/) / [Lattice](https://www.softwareadvice.com/hr/lattice-profile/) / Lattice Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/lattice-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/lattice-profile/alternatives/) # Lattice User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 207 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 123 reviews (59%) - 4 stars: 68 reviews (33%) - 3 stars: 12 reviews (6%) - 2 stars: 3 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - it keeps performance conversations structured and consistent—goals, feedback, and reviews are all in one place, so nothing gets lost across chats or docs. - The integrations with other tools save time, and the customization options mean we can tailor surveys and reviews to our exact needs - Posting updates helped me make my work visible and track progress over time, and that directly helped when it came to promotions and performance conversations. ### Most mentioned cons - Some workflows (goals, check-ins, review steps) can feel click-heavy and time-consuming, especially when you’re just trying to make a small update quickly - I feel that there's almost too much capability in terms of tying goals back to each other-- they just get twisted around in circles instead of a nice hierarchy, which I believe is the desired outcome. - My only dislike about Lattice is setting up meetings. Since I am used to using Microsoft Outlook's calendar for all my meeting set-ups, I sometimes get confused when I am unable to link my meeting in Outlook with my meeting in Lattice. ## Lattice customer reviews Showing reviews 1-25 of 207 (page 1). ### User-Friendly Performance Management Platform - Overall rating: 5/5 - Reviewer: Colin J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Lattice has been a good platform for managing performance reviews and employee feedback. It is user-friendly, integrates well with HR systems, and provides good value for the organization. It helps teams stay consistent with appraisals and ongoing performance conversations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lattice is easy to use and helps keep performance conversations organized. The interface is simple to navigate, and it is helpful to have 1:1 agendas, appraisal notes, and performance documents stored in one place. #### Cons It can be difficult to manage records when a manager leaves the company. Moving or updating ownership of files and employee records could be more flexible, instead of needing HR to export documents manually. --- ### Worth It for your employees - Overall rating: 5/5 - Reviewer: Hannah D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I use it weekly/sometimes daily for employee goals, anniversaries, birthdays, and 1 on 1 conversations between employees and managers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that lattice has a motivating presence. It easily tracks employee goals and keeps them on track to continue growth. It makes planning goals very easy with its user friendly templates. #### Cons I have not discovered anything negative about lattice yet. Our entire company uses it for meetings and career track alignment. #### Reasons for switching to Lattice did not have all the necessary components we were looking for, did not make tracking employee goals very easy. --- ### Good tool to manage work objectives - Overall rating: 5/5 - Reviewer: Paulo G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great tool to get feedback from colleagues and managers regarding your tasks, objectives and progress #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the easy way you can determine your objectives and monitor results through the whole year allowing peer review to improve your performance #### Cons it requires too much training to get full usability and pricing becomes high when add-ons are required --- ### Does a lot, if you can find it! - Overall rating: 3/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I'd recommend it, but I'd warn you that it has a bit of a learning curve in terms of where to click and certain features being buried or hard to find. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros It does a ton - employee reviews, 1:1 meeting tracking, employee org chart, employee feedback, performance summaries. #### Cons Something isn't quite right about the navigation. I find it easy to get lost and hard to find the right features or submenus I want to be in. --- ### Lattice Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I have loved my experience. They made implementation and overall use of the platform very digestible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The workflows and onboarding templates. They were easy to use and easy to create and personalize. Great support team to work with. #### Cons The sunsetting of the onboarding module, templates and overall HRIS system. It was a great system, sad to see it go. #### Reasons for switching to Lattice Lattice has a lot more customizable options when it came to the HRIS platform. --- ### Lattice Review - Overall rating: 4/5 - Reviewer: Rakhi V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been positive because it brings structure and consistency to performance conversations—goals, feedback, and reviews are all captured in one place, which makes it easier to stay aligned on expectations and track progress over time. It also helps reduce ambiguity during review cycles since context and history are easy to refer back to. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros it keeps performance conversations structured and consistent—goals, feedback, and reviews are all in one place, so nothing gets lost across chats or docs. It also makes it easy to track progress over time and stay aligned on expectations, which helps reviews feel more objective and actionable. #### Cons Some workflows (goals, check-ins, review steps) can feel click-heavy and time-consuming, especially when you’re just trying to make a small update quickly --- ### A Helpful System for Visibility and Recognition - Overall rating: 4/5 - Reviewer: Conor C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Lattice was positive. It worked best as a system of record for accomplishments, feedback, and recognition. When used consistently, it made work more visible, encouraged accountability, and supported growth conversations. Like most tools, its effectiveness depended on how intentionally it was used by managers and teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It was nice having a clear system to regularly share what I was working on and what I had accomplished each week. Posting updates helped me make my work visible and track progress over time, and that directly helped when it came to promotions and performance conversations. I also really liked that Lattice was connected to Slack. Being able to give teammates praise publicly and receive praise in return made recognition feel natural and timely instead of forced or delayed. #### Cons At times, parts of Lattice felt a bit rigid and process-heavy. Some workflows seemed more about checking a box than having a meaningful conversation, especially if the team was already aligned. Notifications could also pile up and start to feel noisy, which made it easier to tune them out. --- ### A great tool for people management - Overall rating: 4/5 - Reviewer: James L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a great experience having an easy to use platform that help drive employee engagement, better internal communication, and is an excellent at helping managers oversee their teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lattice has been a great tool to help manage the team, have effective communication as a group, and individually, conduct performance reviews, and give the team a greater sense that the company truly cares about their development as employees. #### Cons I think the thing that is most challenging about Lattice is that many of the feature are great, but the pricing for them outweighs the potential benefit given the size of our organization. --- ### An easy HR tool for Feedback and Reviews with some tweaks in OKRs - Overall rating: 4/5 - Reviewer: Rajesh G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Lattice is easy to use. it has small simple menu on the sidebar comprising of 1:1 & feedback, Growth and OKRs and performance reviews #### Cons If you go inside especially in OKRs, it gets a bit difficult to work in different sections and subsections and i would prefer to be able to move them around to stack them under big objectives. --- ### A decent tool for employee management - Overall rating: 4/5 - Reviewer: Demi O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Lattice was easy to use, modern in its setup and structure and came with several features for the modern and future workplace. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lattice is a modern employee management tool that drives engagement and team collaboration while fostering personal professional development and progress. Lattice has multiple features from feedback sharing to goal setting, reviews management and more. #### Cons Even though the software is modern and resource/feature-rich, it felt expensive and not all the features were always equally relevant. --- ### Best performance management tool on the market - Overall rating: 5/5 - Reviewer: Sarah K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Lattice has been the premier performance management tool that we have used as a company. They are continuously rolling out new features, have prioritized AI functionality, and have a really great customer support team to help us with all of our questions along the way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customization of question templates and review cycles has been such a pro. We've appreciated the ability to customize permission profiles. The user experience and interface are really easy to follow, and their recent AI phone functionality for review writing and search bar questions is a big time-saver. #### Cons We integrate Lattice with Rippling (our HRIS), and there are some limitations with custom fields for demographic data that will sync between the two systems. Additionally, Lattice doesn't have automated reminders for manual review cycles. --- ### Easy to use, may lack features compared to other offerings - Overall rating: 4/5 - Reviewer: Isabella C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Lattice is easy to understand and navigate for the end user, and also integrates with apps like Slack. This makes Lattice easy to use since you can get email and/or Slack notifications. #### Cons Lattice's features and functionality are limited compared to other coaching/feedback software. We ended up switching to another software that had more comprehensive abilities. --- ### Lattice + Slack Integration - Overall rating: 4/5 - Reviewer: BEN C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I have only used Lattice a couple time when giving feedback on colleagues via our Slack integration. Overall, it is a good experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate that our "Praise" channel is integrated within Lattice (or vice versa) - that allows one to document feedback for colleagues and share it with the HR Team while also praising the colleague publicly within the organization. #### Cons I would like lattice to be tied to my HR or Benefits which is Rippling --- ### A nice way of showing you care - Overall rating: 5/5 - Reviewer: Rafael G. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I love lattice and I use it absolutely every week. I love seeing the feedback I received, and I also appreciate the exceptional work my colleagues do and that's a way of spending a few minutes and shouting out the good things they have done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I'm gonna be honest and say that the best feature offered by Lattice by far is the feedback that you can provide and receive. Depending on your team and your own performance, you can end up having a library of impressive feedbacks showing your commitment to your work or to your team. It is a great way of building up morale and also it is easier to get a pay rise when you have literally hundreds of good feedbacks about your work ethics. #### Cons Lattice tries to do a little bit of everything and sometimes it comes short. For instance, after a review with my manager, the platform try to create a checklist of everything that has been discussed and prepares that for the next week. In a lot of ways, it is a positive, but for some reason, it feels like it comes up short. --- ### Overall impressed as a people manager - Overall rating: 4/5 - Reviewer: Meghann O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the weekly updates as well as the 1:1 templates. Performance reviews are much easier with lattice! #### Cons I wish there was a more collaborative component where we could track our team meetings as well. --- ### Employee Engagement at its Finest! - Overall rating: 4/5 - Reviewer: Katy B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great tool, easy to use and simple to set up. The Lattice team is incredible and always available to help troubleshoot, set up and guide us whenever the need arises. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The survey feature is a great tool for our company. We use this to gain valuable insights into the sentiments of employees regularly over the year. We also make use of the reviews feature twice a year to conduct our performance feedback cycles. These are wonderful tools for managers who have all the previous feedback, 1:1s, updates and other data from Lattice at hand when completing their performance reviews. #### Cons I find the data quite difficult to navigate with certain features. Some of the analytics are really amazing, and the info we get from the surveys is really wonderful. However, when it comes to more intricate reporting Lattice doesn't make it easy to find the data I am looking for. For example, figuring out which managers have not yet completed their downwards reviews. --- ### Great Performance Management Platform - Overall rating: 5/5 - Reviewer: Shinara A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very happy user. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate. Quick customer service responses. 1:1 feature is up on screen with every meeting to capture information. Engagement surveys & performance reviews are clean and easy. #### Cons Based on feedback from managers not having an overview on 1:1 notes like you would in an excel document that can be beneficial when it comes time to review employee’s performance during EOY cycle. --- ### Implemented Lattice last year - Overall rating: 4/5 - Reviewer: Alina K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Lattice is a great tool, but some setting it up can be confusing and you really need managers to see the value in these features and buy in to get high utilization. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros For performance management + employee engagement, their features are super helpful. Reviews, Feedback, 1:1s, and Grow offer a lot of great features to identify, record, and improve performance of each employee. All the features tie into one another so it's really comprehensive. The Engagement feature is great for administering surveys to gather feedback + build action plans, which you can do within the platform as well. They also just rolled out AI in their platform which is pretty cool. #### Cons Setting up the platform or trying to navigate it is at times confusing and not intuitive - for example, it requires a few extra clicks to get where you want to be, or if you want to change a specific option you may have to upload a spreadsheet instead of there just being a setting, etc. Not the end of the world but like I said can be confusing. It's also pricier than other options out there. --- ### Pro Lattice - Overall rating: 5/5 - Reviewer: Christine J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have consistently been wow'ed by our experience with both Lattice as a tool and the customer support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The various tools and flexibility within the system. We also love the consistent upgrades and new feature releases. They are always seamlessly. #### Cons Some areas are a little more difficult to navigate but the support team has always come to the rescue. --- ### Good Software. Not the best, but good - Overall rating: 4/5 - Reviewer: Jair G. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered It is indeed a good software for RH and leaders, developing itself every month #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Updates, 1x1s, semester reviews, OKRs and of course, the possibility to create knowledge trails #### Cons The software itself has a few bugs from time to time, not allowing updates to happen, and also the possibility of transfering the same OKR to new semesters after closed --- ### Great Tool for Company Performance Reviews - Overall rating: 5/5 - Reviewer: Laura M. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It seems there are several useful tools available to both supervisors and direct reports on Lattice, but it's unclear, at least at first glance, exactly what all these tools are, or how to best use them. Because of this, my company mainly only uses Lattice for performance review purposes. Perhaps more time spent watching tutorial videos could help us to better understand the other uses for Lattice, but I can't say the product as is fosters an immediate understanding of the full capability of the software. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Lattice is an excellent tool when it comes to issuing and completing performance reviews within a given company. Within my company specifically, department heads and supervisors are able to easily issue a set of questions to their direct reports with ease, choosing either a written or number-based response option for each question. Past performance reviews are saved within the system and available to both the supervisor and the direct report, in order to reflect back on past performance reviews and track growth. And there is a "Weekly Update" feature, which prompts you to reflect on your week. This is especially useful when filling out performance reviews, as the weekly updates you've written throughout the past months or year give you a more detailed summary of your performance over a large span of time. #### Cons The user interface is a bit confusing, in that it's not immediately clear what each tab on the Web sidebar does, or what information it contains. When you navigate to the "People" tab, you're able to view individual people, teams, and the full company, as well as milestones, company updates, and OKRs. But there is also another separate tab for OKRs available in the sidebar. The organization of the interface seems that it could certainly be a bit more streamlined, and clear, and perhaps explanations of what each tab is for and how to use it could enable users to better utilize its tools. --- ### Lattice - a robust performance management tool, best in it's class! - Overall rating: 5/5 - Reviewer: Emily d. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered I highly recommend lattice for an org of any size. For our org (under 200) it's taking away a lot of the manual work that we would have had to do without it. The implementation is relatively hands off, so it hasn't been too much of a strain on our small HR team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing we've experienced so far is the customer support. Best i've had had with an HR platform! Our dedicated support rep is available (with a back up) for as many demos or trainings as we need for our HR staff, leadership, or managers. They also have a chat feature for quick questions! As for the tool itself - really great performance management system. We also use their engagement survey function and Grow. Grow allows us to create competencies and career tracks across any teams, as well as pair our career development with continuous feedback conversations. This has added great value to our org, since this was cited as a missing feature of our previous performance reviews. We're super happy with how the feature has added value to our org and increased our employee engagement and satisfaction! #### Cons We preferred the engagement survey function in culture amp, but only slightly. Lattice does the trick, but is some functionality from culture amp that we miss (assessing how important certain factors are, better ability to sort departments within the system and not just as an integration/data flow from HRIS, customization, making changes after the survey out - to name a few.) The questions are very applicable though. --- ### A great addition to the business! - Overall rating: 5/5 - Reviewer: Emily M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I enjoy most about Lattice is the ability to automate things. As a smaller HR team, it is great to utilize a platform that can perform tasks and streamline them. #### Cons I don't have any complaints about Lattice thus far. It has been a great platform and addition to the business. The broader team also seems to feel the same. #### Reasons for choosing Lattice We were not reviewing other products. Lattice was the only tool we looked at due to its good reputation in the market. --- ### LF review of Lattice - Overall rating: 4/5 - Reviewer: Megan G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I like Lattice and we will continue to use it. There's just a lot to still get use to #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Integrations, communication capability for review cycles, 1:1 functionality #### Cons Manager downward review not intuitive to open up the self reviews, Parent goals confusing, exports to CSVs and not excel --- ### Better than nothing with a lot to be desired - Overall rating: 4/5 - Reviewer: James A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Having a central place to manage 1:1s and performance reviews is an improvement to managing those functions in a more ad hoc manner (i.e. in documents, note taking apps, etc.) #### Cons 1) The ability to sync action items from 1:1s or goals to other task management applications. Not being able to do so creates duplicate system management issues to have a consolidated to-do list. 2) The ability document ad hoc meetings in addition to recurring 1:1s, using the 1:1 template and functionality. 3) The ability to more easily manage OKRs, including the ability to sort and make bulk updates. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/lattice-profile/reviews/?page=2) --- Lattice Reviews, Pros and Cons - 2026 Software Advice