--- title: "Lever Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lever. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lever is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/lever-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Lever](https://www.softwareadvice.com/hr/lever-profile/) / Lever Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/lever-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/lever-profile/alternatives/) # Lever User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 654 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 419 reviews (64%) - 4 stars: 193 reviews (30%) - 3 stars: 33 reviews (5%) - 2 stars: 5 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - The customizable workflows and automations are particularly helpful when dealing with higher hiring volume, as they reduce manual coordination and help keep processes consistent across roles and teams. - We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. - Overall, it provides enough structure and visibility to keep hiring on track without adding unnecessary complexity. ### Most mentioned cons - Before using Lever, we were relying on spreadsheets and a mix of disconnected tools to track candidates, which created a lot of noise and manual work. - Getting to the data needed for day-to-day decision-making isn't always intuitive, and reporting requires more effort than expected unless you invest in higher-tier options. - Frequent bugs/glitchy, reporting dashboard could be better, can’t attach word docs to the req requests so it’s inconvenient to have to copy and paste everything in a small box. ## Lever customer reviews Showing reviews 1-25 of 654 (page 1). ### Clean UI and solid for scale, but pricey and not great support - Overall rating: 4/5 - Reviewer: Samanta J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Before using Lever, we were relying on spreadsheets and a mix of disconnected tools to track candidates, which created a lot of noise and manual work. Lever solved the core problem of centralizing candidate data and hiring activity in 1 place, which immediately reduced coordination overhead. Having a single system made collaboration between recruiters and hiring managers much smoother, w/o constant back-and-forth or status updates. The built-in automations, particularly around follow-ups and routine tasks, removed a significant amount of admin work from the recruiting process. As a result, the team is more organized, spends less time managing processes, and more time on high-value work like candidate conversations and decision-making. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. One of its biggest strengths is how clean and intuitive the interface is. Onboarding time was minimal, which mattered bc we needed to move quickly, and the initial setup didn’t require much external support. Lever became a core ops tool for us and is used daily. The customizable workflows and automations are particularly helpful when dealing with higher hiring volume, as they reduce manual coordination and help keep processes consistent across roles and teams. The LI integration works smoothly in practice, and the in-app support chat is useful for resolving small, tactical questions w/o slowing the team down. Overall, it provides enough structure and visibility to keep hiring on track without adding unnecessary complexity. #### Cons Customer support feels more reactive than proactive in our experience. Outside of renewal cycles, there is limited ongoing engagement, which makes the relationship feel transactional rather than advisory. Pricing can also be a constraint for smaller or earlier-stage teams. While the core product is strong, some advanced capabilities, particularly around reporting, come at an additional cost that may not be accessible to all teams, like ours. Finally, the latest analytics layout is difficult to use in practice. Getting to the data needed for day-to-day decision-making isn't always intuitive, and reporting requires more effort than expected unless you invest in higher-tier options. #### Reasons for choosing Lever Visibility over complexity - Lever’s UX surfaces the right information without overwhelming. --- ### Lever, easy to use, easy to collaborate - Overall rating: 5/5 - Reviewer: Cara D. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Lever provided our team with a great degree of communication, whether that was internally or externally, which played a crucial role in our recruitment processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lever was very compatible with our teams outside of HR and recruiting, hiring managers were easy to collaborate with through Lever's features and interface. Overall, Lever was easy to use, even for those who were not trained on the platform. #### Cons Lever comes with some quirks with implementation, and there are certain features like filtering that I would like to see when considering the value for what you pay. #### Reasons for choosing Lever Lever was a bit cheaper and seemed to fit our needs more adequately. #### Reasons for switching to Lever We grew as a company and needed a platform to uphold our capacity. --- ### Intuitive and very simple - Overall rating: 4/5 - Reviewer: Hannah K. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Lever is a good ATS for startups and growing recruiting functions. It is simple to easy, easy to ramp up on, and very intuitive. Most new team members have no trouble adjusting to Lever and comfortably using it. You can often play around and find answers to your questions without having to reach out to support. #### Cons Too simple at times. Could be a bit more robust in its functionality. We often run into issues with integration via other softwares or our accounts. --- ### Smooth Transition To New Lever ATS Platform - Overall rating: 4/5 - Reviewer: Reva O. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] have been great to work with, making the transition as seamless as possible. They have given us consistent support and assistance in guiding us through the process, and customizing it to our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Fairly intuitive. We are able to complete tasks quicker. Posting jobs has been very efficient and easy to track in one place. #### Cons It does not carry over resume and notes when adding a candidate from LinkedIn Recruiter to Lever ATS #### Reasons for choosing Lever Seemed like the best value of a platform that met our needs. #### Reasons for switching to Lever The Recruiter part of LinkedIn was going away. --- ### Lever Rocks - Overall rating: 5/5 - Reviewer: Evan P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Support staff has been great, lightweight ATS that covers everything you want 1) Candidate and Job management, sourcing, integration with email/calendar, and sequencing emails #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, integrates well with scheduling/calendaring, candidate management, job posting integration to the site. #### Cons Reporting/Dashboards are trickier to learn. Still not quite there. The reporting functionality might be a bit too overdone. I'd think of ways to simplify it. #### Reasons for switching to Lever Because Google sheets isn't scalable for a full ats solution --- ### Lever Should Integrate with HRIS systems Better - Overall rating: 3/5 - Reviewer: Tabatha H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is okay. I can review the feedback notes, send rejection emails from the system. I like that it integrates with Recruitbot which helps with scraping information from the web on candidates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like that is tit serves a repository of information and allows for you to easily archive your candidates #### Cons I do not like that it is a standalone and does not integrate with Paycor or Paycom. This causes duplicity with entries. I also do not like that you cannot include additional documents such as health benefits information along with the offer letters. It only allows the offer to go out #### Reasons for switching to Lever The system was not robust enough. Did not provide the correct tracking and reporting we need. Could not determine where the candidate was in the process --- ### It’s okay. - Overall rating: 3/5 - Reviewer: Lainey H. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s okay- looking back I would have just spent the extra money for greenhouse. Their customer service leaves a lot to be desired. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It’s pretty customizable, functionality is good for recruiters. #### Cons Frequent bugs/glitchy, reporting dashboard could be better, can’t attach word docs to the req requests so it’s inconvenient to have to copy and paste everything in a small box. #### Reasons for choosing Lever Levers team came in with a better price. #### Reasons for switching to Lever The previous system had extremely limited functionality --- ### Recruitment Team Leader - Overall rating: 5/5 - Reviewer: Csilla S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use but has so many features, what i like the most is the LinkedIn lever connection #### Cons at this point I am satisfied with everything #### Reasons for choosing Lever it was a better fit for us, price was lower #### Reasons for switching to Lever it was never meant for recruitment, could advertise any job --- ### Lever for job postings - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My company uses Lever to post open job positions for internal and external applicants and for applications. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's quite simple to use and the interface is very straightforward. There are filters that you can use to filter the job postings by location, department, work type, etc. The application form is easy to pre-fill by uploading a CV. We also use it for our internal referral program. #### Cons The interface is too simple and a bit bland. I would add more design on the page. Otherwise, it has all the main functionality. --- ### Best Applicant Tracking System - Overall rating: 5/5 - Reviewer: Genesis C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive. Working with [sensitive content hidden] on the implementation of our new system was a great experience. He led the project with clarity, organization, and consistent support. [sensitive content hidden] kept everything on track, communicated effectively, and made sure the team felt informed and involved at every step. His calm, solutions-focused approach helped us navigate challenges smoothly, and his dedication played a big role in the successful rollout. I truly appreciated his leadership and would gladly work with him again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly and easily organizes my recruitment process. #### Cons Inability to customize colors. #### Reasons for choosing Lever User-friendly and familiarity. --- ### Great privacy and data compliance. to be reviewed unified pipeline concept, it is very uneuseful when you hire different roles in different countries - Overall rating: 4/5 - Reviewer: Ludovica V. - Verified reviewer: Yes - Industry: Entertainment - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What we appreciated most about Lever is its flexibility in data and privacy management, adapting well to the specific requirements of different countries. #### Cons However, the unified pipeline presents challenges, as it forces us to include certain steps only relevant in specific regions. This setup requires HR to manually manage candidate movement through each stage, as delegating this to hiring managers could lead to confusion with steps unique to certain countries, potentially complicating the hiring process. #### Reasons for choosing Lever privacy compliance in europe and possibility to differenciate data and privacy workflow between italy and usa --- ### Does the job on the budget. If you have $ go with a more expensive one. - Overall rating: 4/5 - Reviewer: Chengeer L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Overall 4/5. There are things that I would change but as I said it does the job. At the end of the day, it is all a question of your usage, your team, the scale of the business, and ofc your budget. Lever is a great solution if you have a small team under 10 recruiters, company size under 1k, and a small budget to operate with. If you know how to run scrappy and get things done, Lever is a solid choice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simple.Intuitive. Extremely easy to onboard new recruiters and get them up to speed. All the basic functionality to run a quick process is there. Not expensive - for the price point I would say delivers a lot of value. #### Cons Not innovative. They accept feedback - but nothing gets implemented. Even simple things that should take no time. I wish they were listening to the customers who are using the product every day - we want to help and make Lever better. #### Reasons for choosing Lever I am not the decision-maker for the implementation. When I joined the team - Lever was already there. --- ### Lever for the Win! - Overall rating: 5/5 - Reviewer: Alex A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Overall switching to Lever has made our TA Team more efficient and we couldn't be happier! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lever is a fantastic ATS and very easy to use. We love use automations to automate some of our manual tasks, it's very easy to set up interviews with Lever's interface. The many integrations help speed up our onboarding process as well! Implementation was a breeze, [sensitive content hidden] was a great implementation manager and was working along side me the whole way. #### Cons Lever has a feature to book phone screens which is convenient but doesn't let you add buffer time between calls. I'm hoping they add this feature in a recent update. #### Reasons for switching to Lever iCIMS seemed out dated with their features and it seemed like anything we wanted to add to increase our efficiencies came at a cost when other ATS were offering that as a standard option. --- ### The best ATS - Overall rating: 5/5 - Reviewer: Russell M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered By far the best ATS that I have used in 15 years of recruiting. The UI is intuitive, the ability to manage your pipeline using is as easy as they come. The reporting is accurate and it is easy to identify what impacts and triggers. I did 15 demos before deciding on Lever. And after each Demo I felt like there were missing tools or a misalignment on what those ATS did vs what I believed was an effective way to manage candidates through the interview process. With Lever I felt like the softwares functionality matched with my philosophy on recruiting and the candidate experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to customize, great bulk actions, strong reporting, and the best tool for managing your candidate pipeline. #### Cons The Easy Book tool lacks some customization. You can work around this through management of your calendar. #### Reasons for choosing Lever Levers focus on the candidate profile and the ability to manage your pipeline best allows me to manage candidates through the pipeline, providing a great candidate experience and never missing/ghosting candidates. --- ### Great for Small Business! - Overall rating: 4/5 - Reviewer: Melissa J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we are pleased with the software. It works for our needs much better than it's sister product, Jobvite. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The platform is incredibly easy and simple to use. Our hiring managers like the ease and simplicity of being able to review applicants efficiently (quickly). Also having the ability to pull a candidate into the candidate pool if the recruiter didn't include them. #### Cons Not ideal for very large corporations who need a more robust solution. #### Reasons for switching to Lever Jobvite overpromised and underdelivered features that were essential to our business. To "upgrade" for the functionality we were initially promised, but did not receive, would have cost our company an additional $35k per year. --- ### applicant tracking system and HR management tool - Overall rating: 5/5 - Reviewer: Andrii L. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Good, reliable solution for applicant tracking process. Priced for medium to large business and stays to be stable and reliable tool. Can be accompanied with standalone payrol solution, specifically to the location or relationship with contractors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That is scalable corporate grade solution. Different providers of digital signature are supported. Stable work of application combined with reliable data storage. No errors experienced. Awesome dashboards and tools for performance rewiev and capabilities for continuous performance tracking since of sourcing, offer digital sign, onboarding and KPI tracking to hardware and policy documents assignments. #### Cons No solution for work force sourcing. That limits us for using it for construction industry and we are missing for access to contractors data bases. Above the average pricing. Time tracking needs attendance controls automation. Applicant resume parsing needs browser capabilities to be switched on. Good to have unified CV profile applicable to different ATS. Hard to migrate from previous ATS to Lever and needs specific mapping. Can have limits for using in offshore locations. --- ### lever review - Overall rating: 5/5 - Reviewer: Michal P. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience is from the interviewer perspective. the app does little more then display a resume and allow for feed back notes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Lever is pretty straightforward to use. Its function is to display the resume of candidates for a job offer #### Cons The program in our usecase does very little from my view point. It would be easier if there was one application that would just do what the 10 individual ones do in the hiring process. --- ### Pulling the Lever - Overall rating: 5/5 - Reviewer: Marya D. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I highly recommend Lever ATS to any company serious about optimizing their recruitment strategy. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Moving from a manual Google process to Lever's intuitive interface, which makes navigating through the platform effortless. Its user-friendly interface, powerful features, and excellent customer support make it an indispensable tool for any organization looking to streamline their hiring process. #### Cons Our implementation specialist, [sensitive content hidden], was pleasant and helpful along the way in the implementation process which is a bit daunting but the results are well worth the initial set up time. --- ### Vast improvement in the automation of our young, growing tech company's hiring process - Overall rating: 5/5 - Reviewer: Ashley G. - Product usage: Used daily for less than 6 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love its seamless integration with the tools we most use--Gmail, Google Calendar, Slack, Abacus, and Docusign. It has made our entire hiring process more seamless as a result. For applicants, it provides a more professional, personalized (if templated!) experience than what our young company had previously afforded. For our People Operations department (of one) it has vastly improved our organization of resumes. Previously, I received from multiple sources (hand-delivered resumes, forwarded emails of resumes, dozens of job boards) often receiving resumes from people who were not directly involved with the hiring process. Lever has helped keep the channels of communication open between varying levels of involvement, equipping team members to track at the distance that makes the most sense for them. Furthermore, it has renewed energy throughout the company regarding our democratic hiring process. It is helpful that all team members can refer candidates more easily to the wider team, and that they can see all of their feedback forms/interviews in once place. The Slack reminders regarding feedback prove helpful since so much of our work is carried out via Slack. I also very much enjoyed the implementation process with Phil. He made clear that there is no dumb question. He was consistently friendly, and empathetic when there were obstacles in the implementation. He had a great way of allowing me to train by doing instead of training by sight. #### Cons I look forward to the tool having more options in terms of auto-text/mail-merge. For example, it would be great if email templates had some options for dates and times. I also wish that it were possible to add multiple locations to a particular posting. I created a location called "Multiple Locations," but it'd be nice to have more specific cities listed. Perhaps I'm missing something though and this is an option. I'm still very young in my use of this tool. I also wish that the workflow process could be manipulated by super admins. If ever we need to make an edit to the workflows, we will need to contact Lever's support team. I have no doubt they will be responsive. I simply wish we were empowered to customize this ourselves as needs change. It'd be great if each department could customize their own flow for their different hiring processes. Also, the cost was nearly prohibitive for our small company. I was glad that the team worked with us on this. I trust that if we can expand its use across departments (instead of the initially approved Client Success team), the company will see its full value. Right now it's a bit costly for our 1-person People Ops 'team' in its primary focus on Client Success hires. I think to get full use out of this platform, we would need a full-time recruiter--possibly using the Teamable and LinkedIn Recruiter integrations that Lever affords. --- ### Intuitive, Effective, Innovative. - Overall rating: 4/5 - Reviewer: Jake S. - Industry: Primary/ Secondary Education - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Bottom line: In my opinion, Lever is the best ATS out there. Beats its competitors by at least a mile. Keep up the great work! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Scheduling interviews have never been easier for our Talent Team. Our conference rooms are linked to Lever so we can do everything without checking Google Calendar! - Easy to use interface. Every tab, page, and profile is very user-friendly, with the recruiter/hiring manager in mind. - Sending candidates a link to schedule their phone interview cuts down on the back and forth. - Communication between approvers, hiring managers and interviewing team is ridiculously easy that even my mom can use Lever. - Automatic job posting to external job boards. Super easy to use for niche job boards as well! - The referral system is super easy for folks who don't use Lever on a daily basis. - Customizable application per posting. SUPER easy. I love this feature. - Reports are very easy to pull and read. - Recruiters have control over who they involve in the hiring process. Before when we didn't have Lever, all hiring managers had access to every single job posting and its applicants in front of them. Now, we assign them to specific jobs they own. They can't see anything else. - Lever Extension on Chrome is insane, in a very good way. Extremely helpful when you're sourcing candidates on LinkedIn! - Andrew is great. Always there when we had questions and always willing to hop on a call with us. - Implementation phase was super quick and simple. The Lever team did whatever we asked and in turn, we did whatever they asked. #### Cons - Requisition approval needs fine tuning. When we decide to hire internally for a requisition that has already been approved, we have to delete the current req and add another one indicating it was an internal hire in order for us to report on the number of internal hires. There's very little you can do with a req once it's been approved without getting the approvers involved again. - Offer approval is backward, in my opinion. The letter should be drafted first, then sent out to the approvers for their review. Right now, it's approval first, then offer letter draft. - Referrals are counted as "applicants" and not "leads." That's crazy to me. - Once a lead has applied through our careers website, we have to manually move them from the lead bucket to the applicant bucket. There's no automatic transfer. No notification, either. --- ### Strong UX - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The user experience with Lever was much higher than that of most ATSs that I've used. My favorite functions included:- reminding interviewers to submit feedback- being notified when an interviewer submitted feedback- being able to see when the candidate's next interview was scheduled- the notes section on a candidate profile for those one-off conversations with candidates or when discussing with a hiring manage- Being able to tag someone in the notes- Resume review was quick and painless #### Cons I would have liked to automate workflows more. Example: If I move a candidate to interview completed, then I would like to automatically trigger an interview follow-up email.Docusign integration never worked properly for offer letters. --- ### Smooth Transition - Overall rating: 5/5 - Reviewer: Nicole C. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] was an excellent implementation specialist! He was knowledgeable, patient, and always willing to go the extra mile to help us get up and running with the new system. We highly recommend him! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was an invaluable asset during our recent implementation process. His expertise in Lever was crucial in ensuring a smooth and successful transition. [sensitive content hidden] patience and clear communication skills made the process much less stressful for our team. He was always available to answer questions and troubleshoot any issues that arose. #### Cons None whatsoever. Happy with Lever thus far. --- ### ideal solution for searching the best talent & applying fair criteria to select the best candidates - Overall rating: 5/5 - Reviewer: Maria C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Lever provided us with an effective strategy for recruiting the best talent. The automation of Lever made it easy to job postings and receive applications, while the sorting and filtering capabilities eliminated the need to manually review resumes and applications. Additionally, Lever documented all interview and evaluation procedures transparently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our organization has found Lever to be the perfect talent acquisition solution. Lever provides intelligent functionality and automation that simplifies its usage, allowing us to easily create, edit, and publish job postings and experiences across various social media platforms, notably LinkedIn. Lever's automation feature guarantees that no suitable candidate is overlooked by automatically sorting through applications. I especially appreciate that Lever allows us to manage all stages of recruitment, share feedback and ratings about candidates transparently, and automatically document all updates on the candidate's page. #### Cons It's not too complicated, especially since the customization capabilities are excellent. I just hope that some restrictions are removed so we can add grades/marks during the quick review process for a large list of applicants. --- ### Clean Functionality, but Major Flaws - Overall rating: 3/5 - Reviewer: Alexander L. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name. #### Cons Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list No one in our company was ever informed that this could EVER happen No documentation or info was ever provided to us about this kind of "Suppressions List" functionality We still do not know how this Suppressions List is tracked or maintained This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients This Suppressions List is not described anywhere in the Lever HELP documentation This Suppressions List is not accessible to our Lever Admins Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused --- ### [sensitive content hidden]-Is the BEST! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Relations - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about Lever and my Implementation specialist, [sensitive content hidden]! He did a fantastic job getting my company all set to use our new applicant tracking system. Our Level team was patient, understanding, and very helpful. Every company needs Lever in their lives. #### Cons Nothing, I loved everything about Lever! ## More reviews [Next reviews](https://www.softwareadvice.com/hr/lever-profile/reviews/?page=2) --- Lever Reviews, Pros and Cons - 2026 Software Advice