# Matter Software Reviews, Demo & Pricing - 2026

> Review of Matter Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hr/matter-profile

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Matter

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Overview

[Reviews](https://www.softwareadvice.com/hr/matter-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/matter-profile/alternatives/)

# Matter 2026: Benefits, Features & Pricing

Wondering if Matter is right for your organization?

Our Employee Recognition Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Matter

4.6

[(379)](https://www.softwareadvice.com/hr/matter-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $1.00 per month

### About Matter

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜

How Matter helps:

🎉 Encourage peer-to-peer recognition with Feedback Friday  
🙌 Share kudos based on company values for all to see and celebrate  
🎁 Give rewards people love - gift cards, donations, custom company rewards, etc.  
🥳 Celebrate birthdays and work anniversaries automatically  
📋 Send pulse, eNPS, and employee surveys with rewards to 10x your response rate  
📊 Get culture insights with advanced analytics reports  
🏆 Gather feedback with real-time and continuous feedback surveys

✅ Free Plan  
✅ Free 14-Day Trial  
✅ No Credit Card Required

Schedule a demo or get started for free today! ☎️

Wondering if Matter is right for your organization?

Our Employee Recognition Software selection experts can help you in 15 minutes or less.

## Matter User Interface

## Popular Matter Alternatives

Main Product

Matter

4.6

[(379)](https://www.softwareadvice.com/hr/matter-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.47Value for money
-   4.55Customer support
-   4.50Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Achievers](https://www.softwareadvice.com/hr/achievers-profile/)

4.8

[(2909)](https://www.softwareadvice.com/hr/achievers-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.47Value for money
-   4.60Customer support
-   4.61Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Vantage Circle](https://www.softwareadvice.com/hr/vantage-circle-profile/)

4.7

[(5123)](https://www.softwareadvice.com/hr/vantage-circle-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.70Value for money
-   4.58Customer support
-   4.64Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Guusto](https://www.softwareadvice.com/hr/guusto-profile/)

4.9

[(3669)](https://www.softwareadvice.com/hr/guusto-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.90Value for money
-   4.88Customer support
-   4.88Functionality

Pricing

Starting at $4.80 per month

Get Price

Alternative Product

[Workhuman](https://www.softwareadvice.com/hr/recognition-intelligence-profile/)

4.8

[(2159)](https://www.softwareadvice.com/hr/recognition-intelligence-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.46Value for money
-   4.66Customer support
-   4.71Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Awardco](https://www.softwareadvice.com/corporate-wellness/awardco-profile/)

4.9

[(4848)](https://www.softwareadvice.com/corporate-wellness/awardco-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.82Value for money
-   4.81Customer support
-   4.81Functionality

Pricing

Available upon request

Get Price

## Matter Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Free Forever

$0.00

per user, one time

Plan includes:

-   Unlimited users
-   Feedback Friday - customizable & automatic recognition notifications
-   5 kudos sent per channel per week
-   9 default kudos templates
-   Custom kudos (e.g., company values)
-   30 days of analytics history

Basic (Recognition)

$1.00

per user, per month

Plan includes:

-   Unlimited kudos recognition
-   Feedback Friday - customizable & automatic recognition notifications
-   9 default kudos templates
-   Custom kudos (e.g., company values)
-   30 days of analytics history
-   Slack / Microsoft Teams integration
-   Email and live chat support
-   Single sign-on (SSO) support

Pro (Rewards + Celebrations)

$3.00

per user, per month

Plan includes:

-   Gift cards rewards (100+ countries)
-   Custom company-branded rewards
-   Advanced rewards settings & reporting
-   Automatic birthday and work anniversary celebration messages
-   Unlimited analytics history and advanced report export
-   Peer-to-peer private feedback
-   Recurring feedback surveys on skills
-   Live team trainings and custom videos

Pro + Surveys (Everything)

$5.00

per user, per month

Plan includes:

-   Surveys fully automated in Slack/Teams
-   eNPS capability and analytics history
-   Receive weekly insights & notifications
-   Offer rewards for survey completions
-   Advanced reporting and insights
-   Customizable questions and categories
-   30+ science-backed survey templates (e.g., eNPS, onboarding, exit surveys)
-   Advanced survey delivery, frequency, closing, and smart reminders

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Matter Features

-   Popular features found in Employee Recognition
    
    Awards Management
    
    Chat/Messaging
    
    Goal Management
    
    Leaderboards
    
    Manager-to-Employee Recognition
    
    Nominations
    
    Peer-to-Peer Recognition
    
    Reporting/Analytics
    
    Rewards Catalog
    
-   More features of Matter
    
    360 Degree Feedback
    
    Action Management
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Anonymous Feedback
    
    API
    
    Benchmarking
    
    Commenting/Notes
    
    Communication Management
    
    Continuous Feedback
    
    Customizable Branding
    
    Customizable Questions
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    eCards
    
    Email Reminders
    
    Employee Database
    
    Employee Onboarding
    
    Employee Portal
    
    Employee Profiles
    
    Employee Recognition
    
    Employee Reward Programs
    
    Engagement Tracking
    
    Feedback Management
    
    Gamification
    
    Goal Setting/Tracking
    
    Mobile Access
    
    Negative Feedback Management
    
    Performance Management
    
    Performance Metrics
    
    Performance Review Management
    
    Progress Tracking
    
    Pulse Surveys
    
    Question Library
    
    Rater Selection
    
    Ratings/Reviews
    
    Real-Time Data
    
    Real-Time Reporting
    
    Recognition Tracking
    
    Reminders
    
    Rewards Program
    
    Self Service Portal
    
    Single Sign On
    
    Social Recognition
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Third-Party Integrations
    
    Training Management
    
    Visual Analytics
    

## Matter Integrations

Slack

Integration rated 4.7 from 26 reviews

Microsoft Teams

Integration rated undefined from -1 review

BambooHR

Integration rated undefined from -1 review

Namely

Integration rated undefined from -1 review

Justworks

Integration rated undefined from -1 review

Gusto

Integration rated undefined from -1 review

See all 18 integrations

## Matter User Reviews

Overall Rating

4.6

Ratings Breakdown

5

69%

4

27%

3

3%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.5

Functionality

4.5

Kevin S.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Matter Is A Fantastic Reward System Used EVERYDAY by Our Team

5

As a remote company, Matter has given the next level of "Thank Yous" for our teams to consistently give to each other and leadership to reward those that are going above and beyond.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Super easy to implement, very intuitive. Our teams are giving each other a steady stream of rewards people can turn in for things they actually want!

Cons:

Pulse Surveys -- would like to be able to respond to them (anonymously)

Read More

ST

Steve T.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Best Employee Engagement Experience of my 30 yrs of corporate experience

5

Our company has set it up to prompt for responses on Friday afternoon. But you can give Kudos at any time. Sometimes its a competition to see who gives the most Kudos. Again easy to use.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I liked the ease of use(Kudos button is everywhere) and the prompts to remind you to Kudos. Always a little fun every Friday when we run it. Like the recap on Mondays as well.

Cons:

Nothing really. Easy to use and intuative.

Reasons for switching to Matter

Cost and Slack integration, I believe. But I think Matter has been a great improvement over 15Five.

Read More

DH

David H.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed May 2026

Not optimized for privacy focused users. Not compatible with browser.

1

I was extremely disappointed with the product. Not being able to ever use it, forced to use a "teams app" which I despise teams apps. No browser support, and it doesn't respect privacy / lots of tracking elements which is why I couldn't use it. I was happy when our company decided to move to a different product so I could finally participate with my coworkers. We shouldn't have to choose between privacy and sharing feedback/gratitude with our peers. You should remove your tracking capabilities and make it a GOOD "USER" experience.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Functionality

Pros:

I was never able to use it. It doesn't support browser or privacy sensitive users. I am therefore unable to provide an accurate level of feedback because I could never try it.

Cons:

No browser support. I was never able to use the product while my co-workers did. It lowers morale knowing I had to choose between my own privacy and being able to share gratitude with my coworkers. I refuse to sacrifice my rights to privacy.

Read More

SM

Sara M.

Verified reviewer

Program Development

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Very Good experience

5

Very good, since the very beginning the improvements have been great.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

It is very easy to use and all the new features make this tool very useful and interesting to use.

Cons:

The admin dashboard appearance, but is not a problem.

Reasons for switching to Matter

The possibility to use more features than Hey taco

Read More

OM

Ollie M.

Verified reviewer

Banking

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

The slam dunk of all activites

5

Excellent. It helps to lose weight, keep you active, and help you sleep better.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The challenges and the gift certificates.

Cons:

Losing the challenges to my Baby girl \[sensitive content hidden\]

Reasons for switching to Matter

The company did, cause they say this one is better

Read More

Amy H.

Verified reviewer

Cosmetics

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Matter changed my mind about team shout out platforms

5

I've been at many companies with variously failed systems to "shout out" team members. No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's no value attached other than "nice," no one cares. Matter is different. There is real value attached but at a flexible and low cost to the company. Their Feedback Fridays in Slack have motivated an awesome culture of thanking people publicly for their help, and as a manager, it gives me a quick way to thank a team member for going above and beyond. I've always hated this TYPE of system, but I love Matter.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

Easy integration & customization within Slack, so easy to add to multiple channels to provide shoutouts across different teams, fosters a fantastic sense of community and gives a quick and easy way to appreciate team members going the extra mile.

Cons:

The only con I have to offer here is the formatting of Kudos messages - we have a lot of fantastically creative people on the team who would love the ability to build little cards themselves rather than using stock fonts and basic colour backgrounds

Read More

AW

April D W.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

There is a first time for Everything....

5

this was one of the first recognition software companies i used. ive no complaints, easy to set up easy to use. They offer top notch customer service, and treat you like real people should. Matter integrates well with all my other software and sites and apps i work with daily and can access from my phone, laptop, desktop or tablet making it a given. i did switch companies, after finding several offering same service for free, but Matter as i said was one of my first, and no complaints.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

easy to use in recognizing peers, rewarding hard work, and cheap enough to afford. offers multiple features not found on other software platforms, very welcoming landing page, and customer support staff is always there for any issue big or small

Cons:

you have to have a good bit of staff participate to see to be more effective. it does cost by the person when signing up for Matter, but isnt expensive unless you dont watch what your doing

Read More

VR

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

A great Product all round

5

Overall i give this product a great review. Its great for giving feedback and seeing what other people around the business are doing.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use. Its just so simple and easy to work all aspect of the product

Cons:

I would like a few more redemptions options for the UK region and be able to redeem £ Bank Cards

Read More

AJ

Asa J.

Verified reviewer

Construction

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed January 2025

Aaron overhead doors review

5

I would say overall experience really good. Definitely enjoying it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a good job in the company.

Cons:

Not a lot of downsides the website and everything is pretty easy to use and friendly.

Read More

Clara Mae S.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Small Business Approved

5

Great way to encourage the values within our company. Makes our workers feel seen and heard. Little things matter!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to set up and use. Employees love it and there are a lot of different USA options to choose from

Cons:

Wish there were more gift card choices in the countries of our VAs, like Philippines choices

Read More

Showing 1 - 10 of 379 Reviews

[See All Reviews](https://www.softwareadvice.com/hr/matter-profile/reviews/)

## Matter Popular Comparisons

[Achievers vs Matter](https://www.softwareadvice.com/hr/achievers-profile/vs/matter/)[Vantage Circle vs Matter](https://www.softwareadvice.com/hr/matter-profile/vs/vantage-circle/)[Guusto vs Matter](https://www.softwareadvice.com/hr/guusto-profile/vs/matter/)[Workhuman vs Matter](https://www.softwareadvice.com/hr/matter-profile/vs/recognition-intelligence/)[Awardco vs Matter](https://www.softwareadvice.com/corporate-wellness/awardco-profile/vs/matter/)

[Compare All Alternatives](https://www.softwareadvice.com/hr/matter-profile/alternatives/)

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