Matter

RATING:

4.6

(195)

About Matter

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! šŸ’œ How Matter helps: šŸŽ‰ Start a recognition habit with Feedback Friday šŸ™Œ Recognize with kudos and company values šŸŽ Rewards people love - gift cards, donations, custom company rewards, etc. šŸ„³ Celebrate birthdays and work anniversaries šŸ“‹ Pulse, eNPS, and custom surveys šŸ“Š Get culture insights with analytics reports šŸ† Continuous feedback and feedback surveys āœ… Free Plan āœ… Easy Setup āœ… No Credit Card Required Schedule a demo or get started for free today! ā˜Žļø

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Matter Pricing

Pro includes: āœ… Weekly team Feedback Friday āœ… Kudos cards (9 templates) āœ… Custom kudos (e.g., company values) āœ… Global gift card + donation rewards āœ… Custom rewards (e.g., company swag) āœ… Admin analytics āœ… Skill-based feedback surveys āœ… Recurring continuous feedback āœ… Automated birthdays + work anniversaries celebrations āœ… Priority support via email & Intercom āœ… Multi-channel support (e.g., timezones) āœ… Single sign-on (SSO) support

Starting price:Ā 

$3.00Ā per month

Free trial:Ā 

Available

Free version:Ā 

Available

Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams.

Matter Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Matter

1 - 5 of 193 Reviews

Spencer

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Small Wins

User Profile

Anurag

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Didnā€™t know I needed this until I tried

PROS

Love the thoughtful prompts and focus areas on a vast yet really detailed list of skills. Having these at the finger tips of our team members makes it very easy for anyone and everyone to give and seek feedback.

CONS

Nothing in particular, they are just getting started and would love to see them keep up the pace they are on.

Vendor Response

We always appreciate a success story, Anurag! Happy to hear Matter has been a success with your team.

Replied August 2021

Wilmar

Alternative Medicine, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best integration

PROS

How smooth and streamlined it was. Every task is done so smoothly

CONS

None. Everything as i said before is smooth and seemless

David

Entertainment, 10,000+ employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

2

Reviewed August 2021

Great product, poor integration into my routine

PROS

- Feedback outside of traditional performance reviews is important

CONS

- Matter's features do not entice me to return back to the product after feedback is given. It's easy to forget about it - Difficult to get my colleagues onboarded in mass

Vendor Response

Thank you for your feedback, David. We recently launched Matter for Teams along with our Slack integration in July. This should make feedback giving more sticky. We encourage you to give Matter another spin with your team!

Replied September 2021

JESSICA

Insurance, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

JESSICA MACIEL

It has been great i love that you are able to say nice things about another person and them being recognized by peers

PROS

I loved the recognition that you receive and others are able to also see the comments as well as our bosses. Sometimes things are left unrecognized so its nice to have someone put your good deeds

CONS

I actually dont have anything i do not like.